Feb. 99 -         
CEO of own Business Consulting company (Rainer Kurz Business Consulting)
- Consulting projects for telecommunication, new media and call center industry
- Clients ranging from national 200 employee start-ups to international industry key players of 200 000 employees
- Performing consulting projects with team sizes between 2 and 10 team members for durations of up to 6 months
- Project examples: redesign of the IT-structure (for over 10000 users), introduction of a large scale artificial intelligence IT-systems, customer care process set-up, inter-carrier-business, start-up of telecommunication- and Internet-companies

Jan. 95 - Jan. 99 
Senior Consultant at GEMINI CONSULTING / Frankfurt
Belonging to Strategy Group and Telecommunication Industry. International project locations of more than two months: Germany, United Kingdom, France, Austria, India, Greece
- Creation of a Europe-wide strategy and research department for the telecommunication industry covering 7 languages
  - Set-up and grow the department from zero to 6 employees
  - Management of the department (research and strategy development with focus on telco, multimedia, call center)
- Creating a short- and long-term distribution strategy for a European GSM-operator (including workshops with key players in Sweden,  Denmark, UK, Germany and France)
- Improving the sales-force effectiveness of a leading consumer electronics manufacturer
- Developing and implementing the Customer Care operations for the launch of the first mobile phone operator in India
- Setting-up and implementing a logistical process (tracing and tracking) for a 1 billion $/year premium letter product at a European postal service company
- Definition of the market strategy for a new European telecommunication service provider
- Setting-up a nations first private mobile phone company for up to 1 million subscribers (in central Europe)

June 93- Dec. 94  
Management Consultant at McKINSEY&Company, Inc./Düsseldorf
- Projects for clients in the following industries: computer, telecommunication and heavy  industry
- Project areas: distribution strategy, corporate organization, operational performance improvement

June 88 - May 93
Dissertation at the INSTITUTE OF NAVIGATION / Stuttgart / Germany
- Degree earned : Doktor-Ingenieur, mark : excellent
- Topic : Analysis of Multipath Reception and Orientation Determination
  with the Global Positioning System (GPS).
- Emphasis on hardware and software development, signal processing,
  measurement, theoretical determination of electromagnetic wave propagation
  and digital carrier frequency modulation techniques

June 92 - Sept. 92
Participant at the INTERNATIONAL SPACE UNIVERSITY in Kitakyushu /Japan
(founded by scholarship of the European Space Agency)

Oct. 83 - May 88
Study of electrical engineering at the University of Stuttgart / Germany
- Degree earned: Diplom-Ingenieur
- Emphasis of study: Theoretical Telecommunications

P P R O J E C T  E X A M P L E S

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Project Experience - Building of New Call Centers

Turnkey solutions for the creation of new call centers within existing
companies. This means helping the client from the business modell to
infrastructure set-up including the selection and training of the employees.

Types of clients:
- Telecommunication companies
- Utility providers / public administration
- Pay-TV
- Banks
- Automotive
- Travel

Project locations:
- Austria
- Germany
- Greece
- India
- Switzerland
- UK
...

Expertise in all relevant technical and business fields:
- Business planning
- Creating the organisational structure
- Sourcing of personell
- Sourcing (purchasing) of hard and sortware, as well as system technology
- Specification of system requirements
- Ensuring that the location is available on time
- Design of processes / creation of scripts
- Selection of employees
- Training of employees

Project results:
- Launching of call centers with more than 100 agents within weeks
- Ensuring operational exellence from the first day of operations
- Ensuring optimal usage of invested money
- Solving continguency issues
- Creating a successful organization with highly motivated employees

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Project Experience - Building of New Telcos

Turnkey solutions for the creation of new telecommunication
businesses. This means helping our clients from aquiring
the licence to the commercial launch of the services.

Types of clients:
- Fixed Line Telepony Operators
- Mobile Phone Operators
- Telecommunication Service Providers
- Internet Telephony Services

Project locations:
- Austria
- France
- Germany
- Greece
- India
- Sweden
- UK
...

Expertise in all relevant technical and business fields:
- Licence bidding process
- Business planning
- Creating the organisational structures
- Sourcing of personell
- Sourcing (purchasing) of hard and sortware, as well as system technology
- Specification of system requirements
- Identification of the coorporate headquarters locations
- Ensuring that the infrastructure / buildings are available on time
- Training of employees
- Product definition and product management
- Design and creation of all relevant departments: Network and Technology,
  Marketing, Customer Service/Subscriber Management), HR, Finance,
  Logistics, Sales, Legal, ...

Project results:
- Launching 100-million dollar companies within 6-9 months
- Ensuring operational exellance from the first day of operations
- Ensuring optimal usage of invested money
- Solving continguency issues
- Market success in a competitive market environment

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Project Experience - Outlook on the Telecommunication Industry in 2010

Aim: To create the modelling basis for the long term strategy of an
international telecommunication company.

Key foucus of this outlook based on scenarios were:
- Impact on the industry segments and players
- Impact on the world economy and society

Technologies analized:
- Fixed Line Telephony
- Mobile Telephony
- Paging
- Internet (data,telephony and multimedia)
- New Services

Regions analized:
- Industrialized countries
- Threshhold contries
- Non-industrialized countries

Project results:
- Delivering major imput for telcos high lever strategy
- Basis for presentations by the CEO at several national and international
  events.

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Telekommunikation
Internet / Neue Medien / Multimedia
Call Center
Luft- und Raumfahrt

Zusätzlich zahlreiche Erfahrungen in verschiedenen Industrie- und Dienstleistungsbereichen

Auftraggeber (Auswahl):
- Bosch
- BPL-Mobile
- Callino
- Daimler-Chrysler
- Deutsche Post
- Deutsche Telekom
- France Telecom
- General Motors
- Granada UK
- Grundig
- Krupp-Hoesch
- Lucent Technologies
- max.mobil
- STET-Hellas
- Telecom Italia
- Siemens

Genauere Informationen sind auf der Homepage von
[Name auf Anfrage] Business Consulting zu finden:

  [URL auf Anfrage]