Experience in IT- and SAP-projects
01/2012 –
BMW AG Munich
Project: PRO-F-IT, Project RWBV
SAP Solution: SAP SRM 7.0
employed as: Training Consultant
Responsibilities as Training consultant:
09/2011 – 12/2011
AUDI AG Ingolstadt and Neckarsulm
Project: KOMPASS
Industry Solution: SAP IS-Automotive
SAP Module: QM (Quality Management – main responsibility), PP, MM
employed as: Training Consultant
Responsibilities as Training consultant:
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Development of Training Material, Training Datas and Courses (SAP QM)
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Coaching of Key Users and End Users
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Delivering of SAP Trainings (SAP QM, PP, MM)
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Specification and Set up of Training System Enviroment
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Set up of Training Datas and exercise datas
04/2011 – 09/2011
E.ON Ruhrgas Essen
Project: OPUS+
Optimierung Gaswirtschaftlicher Prozesse
Industry Solution:
SAP-IS-U, GAPS, GAS-X BCM, SAP-BI, SAP-CRM, SAP-FI etc.
employed as: Training Manager
Headcount: 10-12
Responsibilities as Training Manager:
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Design and Planning of Training project
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Organization and Adminstration of Test supporting
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Development and Implementation of training strategies, training concepts
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Define of information and training scope
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Mapping and Creating of Training curriculum
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Personnel Management
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Employment of external project employees
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Team leading, coordination and coaching
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Assign training package to trainers for preparing
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Planning of resources
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Monitoring of training preparing (e.g.Training material and exercises, Training datas)
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Implementation of Key user concept
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Implementation of Post-Implementation-Support after GoLive
05/2010-12/2010
BP Bochum und Budapest
Project: ARAL Cards
Industry Solution:SAP IS OIL, Siebel Systems, Cardex, Documentum, CMS, Saperion
Modules:
- FI, SD (SAP)
- CRM (Siebel Systems)
Tools: UPK (earlier on Demand)
Software:
SAP R/3, Siebel Systems, CMS, CARDEX, Business Objects, Documentum, Saperion,
Responsibilities as Training consultant / SAP Support Consulant:
Localization, Development, Preparing and Translation of Trainingsmaterial
Preparing Trainingdata and Trainingsystem
Coaching of Key Users and End Users in Germany / Hungary
Delivering of SAP Training (SAP FI, SAP SD)
Delivering of CARDEX Training
Delivering of Siebel Systems and CMS Training
Delivering of Business Objects
Providing of Documentum and Saperion Training
Post-Implementation-Support
2009/2010
EuroShell Krakau, Poland
Project: Downstream One, Retrofit
Industry Solution: IS OIL, IS RETAIL, SAP CRM
Modules:
- CRM (SAP CRM, Sales CRM, non-CIM-CRM)
- SAP SD
Tools: STS by Kaplan
Responsibilities as Training consultant / SAP Support Consultant:
Localization, Development, Preparing and Translation of Trainings
material as Key Trainer
Preparing Trainingdata and Trainingsystem
Coaching of Key Users and End Users
Delivering of SAP Training (SAP CRM, SAP SD)
Coaching of Teamleads, Sales Teamleads
Set up of Master Material datas, Master contracts, Customer datas etc.
Set up of Useraccounts and Maintenance of Organization Model
Post-Implementation-Support (First-Level-Support after GoLive)
2009
B.... München GmbH, Project: C...., Industry Solution: IS-U
Modules:
- SAP RCM (Record & Case Management)
Responsibilities as Training consultant and SAP Support Consultant:
Define of Training User Roles and Authorizations
Development of Training Material, Training Datas and Courses (SAP RCM)
Coaching of Key Users and End Users
Delivering of SAP Trainings (SAP RCM, SAP SD, SAP CRM)
Specification and Set up of Training System Enviroment
Set up of Useraccounts and Maintenance of Organization Model
Post-Implementation-Support (First-Level-Support after GoLive)
2008/2009
Shell Austria GmbH, Project: Downstream One, Stream: B2B Commercial Fuels
Modules:
- CRM (SAP CRM, Sales CRM, non-CIM-CRM)
- FI (e.g. New and Old General Ledger, Sub-Ledger, Accounts payable,
Accounts receivable, Asset verification, Asset management and
Maintenance, Closing and Opening of Posting periods, Gain and Loss Structuring, Balance sheet, Account reconcilation etc.)
- BW (Sales and Financial Reports)
- SD (Sales Order Process, Spotprice Quotation Process, Customer data Set up and Amendment process, Rebates process, DFOA process, Order to Cash process, Backstop Pricing for Sales, Quantity Adjustment process, Delivery Confirmation process, Billing, Support Investment Deals and Support)
- etc.
Responsibilities as Training consultant and SAP Support Consultant:
Localization, Development, Preparing and Translation of Trainingsmaterial
as Key Trainer
Preparing Trainings data and Trainings system
Delivering of SAP-Trainings (CRM/BW/FI/MM/SD)
Coaching of Teamleads, Sales Teamleads
Post-Implementation-Support
Set up of Master Material datas, Master contracts, Customer datas etc.
Special Responsibility
- Design, Development, Testing, Implementation and Training of DFOA
process for Austria and Rest of World
2007/2008
Shell Germany Oil GmbH, Project: Downstream One, Stream: Retail and B2B Commercial Fuels
Modules:
- CRM (SAP CRM, Sales CRM, non-CIM-CRM)
- FI (e.g. New and Old General Ledger, Sub-Ledger, Accounts payable,
Accounts receivable, Asset verification, Asset management and
Maintenance, Closing and Opening of Posting periods, Gain and Loss
Structuring, Balance sheet etc.)
- BW (Sales and FI Reports)
- MM, MM-PUR(Requisition to Pay-Process, Material Master Records, Inventory control)
- WM (=Inventory Management on a quantity Basis)
- SD (Order to Cash Process)
Responsibilities as Training consultant and SAP Support Consulant:
Localization, Preparing and Translation of Trainings material as Key
Trainer
Preparing Trainings data and Trainings system
Delivering of SAP-Trainings (CRM/BWFI/MM/SD)
Post-Implementation-Support
2006/2007
Siemens Transportation Systems AG, Project: SAP PLM Roll out, Module: PLM incl MM/SD, Participants: approx. 1500-2000, Employed as: Training Manager and Training consultant (Trainer), Responsibilities: Management of Training project, Defining of Training needs, Development of employees qualifications, Development of training and exercise manuals, Carry out of SAP PLM Trainings (Key user and End user) in German and English
Maintaining of training system and development of training-data-model and structure for Training and Exercises, Troubleshooting, Softwaretesting, Process consultation and Communication of Changes, Define of Business processes and SAP Software Support after Go Live
2006
Siemens Transportation Systems AG, Project: Development of an internal Communicationconzept of TS OI Projectvolume: approx. 17.000 Siemens-Employees, Employed as: Communication Manager, Responsibilities: Evaluation of the existing Communicationsconcept, Definition of target audience and their need of communication and information, Definition of Communication-Instruments correlative the needs of the target audiences, Development of an internal Communication Concept, Administrate and work with RWD InfoPak, Teaching RWD InfoPak
2005
Rheingau-Taunus-Kreis, Project: Changing from Kameralistik to Doppik, Module: Business Warehouse, Participants: approx. 200, Employed as: Training consultant (Trainer), Responsibilities: Development of training manuals, Carry out of SAP PLM Trainings (Key user and end user)
2004
AOK Systems, Project: SAP- Qualifying of SAM (SAP-based Standardsoftware for compulsory health insurance fund), Participants: approx. 500, Employed as: Training consultant (Trainer), Responsibilities: Development of training manuals, Carry out of SAP PLM Trainings (Key user and end user)
2004
COOP (CH), Project: SAP-Implementation and Qualifying, Modul: SAP Retail, Participants: approx. 600, Employed as: Training consultant (Trainer), Responsibilities: Development of training manuals, Carry out of SAP Trainings (Key user and end user)
2004
Fossil (CH), Project: SAP-Implementation and Qualifying, Participants: approx. 450, Employed as: SAP-Trainingscoordinator /-manager and Communication Manager, Responsibilities: Development of training manuals, Carry out of SAP Enduser Trainings, Development of Knowledge community and everything concerning SAP-Training and internal Education, Development of a internal Communication Concept
2003
Brose, Project: SAP-Implementation and Qualifying, Participants: approx. 750, Employed as: SAP-Trainingscoordinator /-manager and Communication Manager, Responsibilities: Development of training manuals, Carry out of SAP Enduser Trainings,Development of Knowledge community and everything concerning SAP-Training and internal Education
2002
Roche Diagnostics GmbH, Project: SAP-Implementation and Qualifying, Module: PP-PI, QM, BW, MM. Participants: approx. 2500 - 3000, Employed as: Trainingconsultant (Trainer) and SAP Support Consultant, Training Manager / Semi-Projectleader PP-PI, QM, Responsibilities: Development of training manuals, Carry out of SAP PP-PI, BW, MM, QM-Trainings (Key user and end user), Semi-Projectleading
2002
Robert Bosch GmbH, Project: SAP-Implementation and Qualifying, Module: PDM/PLM (PDM = Product Data Management/ PLM), Employed as: Training Consultant (Trainer), Responsibilities: Development of training manuals, Carry out of SAP PLM Trainings (only Key user)
2001
Deutsche Bank (Siebel Systems GmbH Germany), Project: Implementation of CRM-Software, Software: Siebel Systems CRM, Module: eFinance, Employed as: Semi-Projectleader and Consultant of Qualifying, Number of Employees: 10-15, Participants: approx. 1600 Enduser, Responsibilities: Semi-Projectleader, Evaluate and Development of Trainingsconcepts and -manuals, Carry out of CRM- and Sales-Trainings, Coaching of Sales representatives and Middle Management, Process-, Project- and Business consultation, Changemanagement, Consultation, Evaluation and Optimizing of Business processes
2000
I.M.S., Project: Implementation of Software solutions for Steel- and Metalworkers-Software: PPS-System (Promet), Employed as: Projectleader and Consultant of Qualifying, Number of Employees: 10-12, Participants: approx. 1000 Enduser, Responsibilities: Projectmanagement und -leading, Documentation of Promet-Software, Development and Documentation of Software-Testing, Qualitymanagement, Business consultation and Changemanagement Consultation, Evaluation and Optimizing of Business and working- processes, Planning, Development and Carry out of Trainings and Workshops, Customer Service and Customercare, Customizing of Promet-Software, Planning and Leading of Employees, Purchasing of Hard- and Software
1997 + 1998
MAN Deutschland, Project: Migrationproject Manex I / Manex II (MAN Individualsoftware), Software: Manex II (MAN Individualsoftware), Employed as: Training consultant, Participants: approx. 750 Enduser, Responsibilities: Development of Training concept, Documentation of Manex II-Software, Carry out of Manex II-Training, Softwareinstallation, Configuration of ISDN, Configuration of RAS via Modem (Remote data transmission) and ISDN, Change of Hard disks, Modems and Memory expansions, Repairing of notebooks
1999
AC Nielsen, Project: Migrationsproject Market Track (Individualsoftware), Software: Market Track, Participants: approx. 700 Enduser, Responsibilities: Development of Training concept, Carry out of Enduser-Training
