Jan. 2022 ? present....... SoftwareOne AG

Head of Security DACH

· Development and implementation of the growth strategy, with local, nearshore and offshore resources as well as managed services, with delivery teams from various COEs globally.

· Continuous development of the strategy and corresponding adaptation of the service portfolio, through innovations (AI-native solutions and services), new leading-edge technologies and partnerships with rising stars in order to be able to offer customers tailor-made services and managed services.

· Design, build and launch of cybersecurity services, based on customer requests/needs, market opportunities and regulations (including GDPR, ITSiG/Security Act 2.0, DORA, TISAX, NIS-2, CH DSG, EU AI Act, etc.)

· Leading, training and coaching of cybersecurity delivery and presales consultants (from associate to senior and principal consultants).

· Enablement (training & coaching) of business developers (BDEs) and sales teams (KAMs, AMs, etc.) from across the DACH region.

· Budget forecasts, monitoring and reporting of business status / profit and loss (weekly, monthly, quarterly and annual) to top management.

· Support in creating and marketing cross-practice professional and managed services.

Oct. 2020 ? Sept. 2021... LAKE Solutions AG (Ricoh Group)

Head of CC Smart Workspace / Business Development Manager

· Reorganization and transformation of the existing engineering, consulting and operations teams into a modern "cloud-first-oriented" competence center with highly qualified experts and BDMs.

· Management and further development of two teams of experts (Professional Services).

· Coaching of consultants and subject matter experts in the transformation of their careers towards BDMs.

· Advising and supporting our enterprise and mid-market customers on their transition to multi-cloud solutions and services.

· Developed the Citrix Business (licenses and subscriptions) and strategic partnership to bring Partner status from Silver to Platinum.

· Responsible for the GTM (GoToMarket) and demand generation through marketing activities such as: webinars, virtual congresses (during the pandemic), round tables, social media campaigns, sales enablement trainings, etc.

· Developed the international Modern Workplace business for Ricoh Europe's global customers.

Oct. 2019 ? Sept. 2020... Bechtle / Bechtle Steffen Schweiz AG

Key Account Manager / Citrix Alliance Manager

· Support customers in defining and developing their IT strategy, in close cooperation with the business development managers and consultants, as well as the support of vendors (pre-sales and professional services).

· Central point of contact for all customer needs related to the Bechtle Group solution and service portfolio ? from the traditional private cloud to multi-hybrid cloud solutions and services (end-to-end, plan-build-run).

· Development and promotion of international business in key accounts.

· Supporting marketing in the planning and implementation of customer events, round tables, webinars and newsletters.

· Business Ownership of the Citrix Platinum Specialist Status for Bechtle Group CH.

· Development and growth of the Citrix licensing, project, services, and solutions business.

· Leading strategic projects to achieve project and business goals/targets (KPIs), "on time" and "on budget".

· Creation of Customer Success Stories/Cases, after successful completion of the reference/lighthouse projects.

· Actively supported partnerships with Microsoft, Citrix, HPE, HP Inc., Dell/EMC, Imprivata, Veeam, Nutanix, Ivanti, etc. to successfully bring leading-edge innovations (HPE Moonshot, Hyperconverged Systems, and Hybrid Cloud solutions) to market.

April 2018 ? Sept. 2019.. Bechtle / Bechtle Steffen Schweiz AG

Head of Business Development (Citrix, Microsoft, VMware EUC), Workspace Solution Specialist

· Further development (YoY growth) of the Citrix Licensing&Subscriptions, Project, Solutions and Services business.

· Ownership of the Citrix Platinum Specialist Business for Bechtle Group CH.

· Close cooperation with vendors. To further develop opportunities, pipeline/funnel.

· Training and enablement of account managers, through regular sales enablement trainings.

· Supporting account managers in customer meetings.

· Support of marketing in the planning and implementation of customer events, round tables, webinars and newsletters.

· Steering and governance of strategic projects to achieve project and business goals (KPIs), "on time" and "on budget".

· Creation of Customer Success Stories/Cases, after successful completion of the reference/lighthouse projects.

· Supporting strategic partners/vendors (focused: Microsoft, Citrix, HPE, HP Inc., Imprivata, etc.) to quickly and successfully leading-edge innovations (e.g., hybrid cloud solutions & services, analytics, HPE Moonshot, edge computing, IoT, etc.)

· Development, creation and maintenance of reference architectures that SE's and consultants can adopt, adapt and implement at the customer's site.

· Planning and implementation of customer events, workshops and webinars "tell the story".

May 2010 ? March 2018. Bechtle / Bechtle Steffen Schweiz AG

Head of Workspace Competence Center (Citrix and Microsoft).

· Leading the Citrix Engineering Team (4-7 Engineers or Consultants)

· Leading the Microsoft Engineering Team (5-7 Engineers or Consultants)

· Coaching and training of Citrix engineers to quickly and efficiently close their know-how and certification gaps and develop into senior consultants.

· Sales enablement & Training (Sales Managers and Account Managers) by recurring Enablement Trainings.

· Supporting account managers in customer meetings.

· Further development (YoY growth) of the Citrix Licensing&Subscriptions, Project, Solutions and Services business.

· Ownership of the Citrix Platinum Specialist Business for Bechtle Group CH.

· Support of marketing in the planning and implementation of customer events, round tables, webinars and newsletters.

· Steering and governance of strategic projects to achieve project and business goals (KPIs), "on time" and "on budget".

· Creation of Customer Success Stories/Cases, after successful completion of the reference/lighthouse projects.

· Supporting strategic partners/vendors (focused: Microsoft, Citrix, HPE, HP Inc., Imprivata, etc.) to quickly and successfully leading-edge innovations (e.g., hybrid cloud solutions & services, analytics, HPE Moonshot, edge computing, IoT, etc.)

· Development, creation and maintenance of reference architectures that SE's and consultants can adopt, adapt and implement at the customer's site.

· Planning and implementation of customer events, workshops and webinars "tell the story".

· Creation of solution concepts (solution architecture) for complex environments for strategic and enterprise customers

Nov. 2008 - April 2010... Credit Suisse TIS GPS, Zurich

Global Lead ?Citrix Solution Architecture and Engineering?

Assistant Vice President (AVP), Band 4.

· Technical leadership of the global Citrix engineering team in Zurich, Singapore, Pune, London, and New York

· Design and Architecture of Secure Workspace Solutions

· Creation of specifications for Change The Bank and Run The Bank projects (i.e. OneCitrix, CDE, FormSec/NIL, myDesk etc.)

· Initiation of "Change The Bank" (innovations) and "Maintain The Bank" (LifeCycle) projects, based on the Credit Suisse "Minimal Grid" Project methodology.

· Ensuring global, efficient project coordination and communication between Solutions Architecture, Engineering, Project and Product Managers (Sponsors) globally

· Assign tasks and track project progress

· Scripting/coding of complex system components (system builds)

· Integration of all components in one solution release (such as RTP, Optional, Layer 2, CSC 1.0, CSC 2.0, etc.)

· Coaching and technical support for senior engineers

· Quality assurance of deliverables including documentation

· Support of the global RDO-Teams (Regional Deployment and Operation)

July 2004 ? Oct. 2008.... Credit Suisse (f. Credit Suisse First Boston), Zurich

Senior WINTEL Systems Engineer /ITPL - Assistant Vice President (AVP)Deputy Global Citrix Engineering and Architecture Team Lead

· Support (Deputy) of the Global Citrix Engineering Team Lead

· Led global and highly complex Secure Workspace and Mobility Projects (u.a. myDesk, NIL/FORMSEC (PB Formalities), Omni CPS4 Global Build Engineering, Altiris Server OS Deployment on HP Blades for Citrix Swiss Farm, Omni 3.2 Client, Engineering (T&S) & Rollout, Remax2Anywhere Engineering & Rollout, SafeBoot Encryption Engineering & Rollout

· Launch of "Change The Bank" (innovations) and "Maintain The Bank" (lifecycle) projects, based on the Credit Suisse IT-PV and TOP-PV project methodologies.

· Citrix Build Engineering (Omni), System-Development (Scripting/Coding) for the CPS4 (Credit Suisse Citrix Presentation Server 4) build

· Windows 2k and 2k3 Server Build Engineering (Scripting/Coding) for global deployment

· Evaluation, design and engineering (scripting/coding) of unattended (automated) server build deployments, based on Altiris and WMI/VB scripts for "Mass Blade Server" deployment

· Evaluation of HW and definition of standards for server hardware (Intel/AMD, HP BL/DL) and storage platforms

· Architecture, design, engineering (scripting/coding) and troubleshooting of highly complex Citrix environments on cross-platforms/operating systems for:- Mission-critical and high-availability financial applications (including Virt-X, SWX, Xetra, Eurex, Front Arena, etc.)

- High Secure Remote Access Solutions for Bank Users, Admins and Partners

- Isolated and highly monitored platform access for offshore developers

Based on technologies: Citrix MF1.8, MFXP, MPS3, CPS4, V-One, RSA Security/RADIUS, BSI/Secunet SINA, Oracle, MSSQL, Windows, Unix, Linux

· Engineering and deployment of server farms for high-performance/grid computing, e.g. for Monte Carlo application/EOD calculations

Feb. ? March 2004......... IT Advantage Consulting GmbH, Dällikon

Application integration Test Consultant

· Application Packaging

· Quality assurance

· Integration Testing of MSI (WinInstall) packages and applications
(ICE standard / Internal Consistency Evaluation)

· Setup and configuration of the test platform (Windows XP and Windows Server 2003) based on the test plan and test process

· Error Logging and Reporting

· Optimization of testing plans and processes

· Documentation of test results

Aug. 2002 ? Dec. 2003... IT Advantage Consulting GmbH, Dällikon

Senior Systems Engineer / Global SW Distribution Team Lead

· Operation Management and Team Lead of the Global SW Distribution Teams

· Design and Proof of Concept (Lab) of the SMS 2.0 / SQL 2000 Server Builds

· Rollout of 150 SMS 2.0 / SQL 2000 Servers (in ca. 80 Sites global)

· Pre-Rollout Testing and Troubleshooting of MSI Packages at Syngenta Lab Environment

· Rollout of 1300 applications (MSI packages) globally via SMS for the migration project

· Advanced Troubleshooting with support of Microsoft PSS

· SMS Server Engineering / Automation WMI (VB, Pearl and SMS Installer Scripting), Design-Improvements, Disaster Recovery, Security- and Hotfixes Rollout / Service Packs Rollout

· Development of complex Web based (XML) Reports (SMS Web Reporting) and Stored Procedures (SQL 2000)

· Development/creation of ad-hoc SQL reports for Syngenta License Management

· Administration, Troubleshooting and Re-Engineering der Syngenta Application Shopping Platform (.Net, IIS, SQL 2000)

· Definition and Documentation der SOP?s (Service Operating Procedures)

June ? Aug. 2002.......... IT Advantage Consulting GmbH, Dällikon,

Citrix Certified Administrator (CCA) Study and Certification

Passed Exam: CCA / Citrix MetaFrame XP 1.0 for Windows 2000

Continuation of the Windows 2000 MCSE Certification Path

Passed MCP Exam: 70-219

Achieved MCP Windows 2000 Certifications:

70-210, 70-215, 70-217, 70-219

April ? May 2002........... IT Advantage Consulting GmbH, Dällikon

IT/Microsoft Consultant

· Analysis of the current NT4.0 environment

· Conceptualize NT.40 to Win2k migration, including:

§ Secure AD replication (IPSec) between Bluewin/Swisscom site/domain

§ Secure Mail Forwarding

§ Secure application access via ICA (Citrix MetaFrame / Terminal Services)

· General advice and support for the Bluewin IT manager

Oct. 2001 ? Feb. 2002.... IT Advantage Consulting GmbH, Dällikon

Windows NT/2000 Senior System Engineer ? Operation Manager

(as Sub-Contractor der Logical Solutions / Conexus AG, Switzerland)

· Windows 2000 Server Engineering (Design, Pilot Testing and Rollout)

· Windows 2000 Server Operation

· Network Engineering and Operation (TCP/IP, DNS, WINS, DHCP?)

· AD Rollout and Troubleshooting

· Windows 2000 Client Engineering

· WinInstall / MSI Package Engineering (Software Deployment)

· Server troubleshooting of complex problems in connection with the W2K migration

Update of the MCP NT4.0 certification to Windows 2000

Passed MCP Exams: 70-210, 70-215, 70-217

Aug. 2000 ? June 2001.. IT Advantage Consulting GmbH, Dällikon,

· Head of internal IT (IDV-internal IT)

· Responsible for various internal IT projects, conception of improvements and innovations, coordination of resources

· Responsibility for the cost transparency of internal IT

· Definition of strategy and standards in cooperation with the CIO

· Project manager of the projects: Bluewin Workplace Redesign and Bluewin Relocation

· Plan and build the pilot platform for Citrix MetaFrame 1.8 FR1 to evaluate the possibility of deploying application services as an ASP, Application Service Provider (ASP) to Bluewin customers (TCO/ROI)

· Ensuring the effectiveness and efficiency of IDV processes

· Conception of the control mechanisms for external service partners

· Definition of the software portfolio (client and server OS, client software)

· Support of production (IT operations)

· Vendor and supplier management

June ? July 2000........... IT Advantage Consulting GmbH, Dällikon,
Continuing Education and Certification

Passed MCP Exams: 70-073, 70-067, 70-068

July 1999 ? May 2000.... IT Advantage Consulting GmbH, Dällikon

· Management of the Roche SSOP environment (approx. 4,500 clients) and teams consisting of second and third level supporters, software and server engineers (NT4.0 and NW4.11 servers)

· SPOC interface between customer (Roche) and contractor (PwC)

· Conception of the "New Data Management Methodology" based on ArcServe (6.61) and implementation of the "New Backup Concept"

· Planning, organization and smooth implementation of the Y2K transition

· Design/plan and build of the Citrix MetaFrame 1.8 platform to deploy ERP application services company-wide

· Evaluation, testing, configuration and documentation of new operating system configurations and server software on Windows NT 4.0, Novell NW4.11, Windows2000, CPQ Services, Service Packs, Security Fixes, Network Antivirus, System Management (McAfee ZAC), Lotus Notes / Domino, Exchange 5.5, IIS4.0, FrontPage Server Extensions, SQL 6.5

· Troubleshooting complex issues during the Y2K update project (modernizing the server infrastructure and developing a new Y2K-ready client)

· Concept and POC for securing a highly available server environment (NT 4.0 cluster server)

· Definition of standards and processes for server operation and maintenance

Nov. 1998 ? June 1999... IT Advantage Consulting GmbH, Dällikon

· Project Management (Server Infrastructure)

Migration Project Novell NetWare 3.12 to Microsoft Windows NT 4.0

· Evaluation, testing, configuration and documentation of new OS configurations and server software, for NT 4.0, Windows2000, Service Packs, Security Fixes, Antivirus Software, Defrag Tools, System Management SW, Lotus Notes / Domino, Exchange 5.5, IIS4

· Evaluation of new Server Hardware: Compaq Proliant 1600R, 1850R, 3000R, 6000R

· Implementation of global PwC Standards

· Concept and POC for securing a highly available server environment (NT 4.0 cluster server)

· Setup and operation of the NT server test environment/data center

· Plan/Build of the Citrix MetaFrame Platform Pilot Environment

· Definition of standards and processes for server operation and maintenance

· Support of the application and network engineering teams DHCP, WINS, TimeSynch, troubleshooting of complex network problems of

Checkpoint FW, Cisco Switches, Xylan and BayNetworks network components.

April ? Oct. 1998........... ICL, Wallisellen

w Various marketing and presales activities: Project acquisitions, planning and execution of customer events and road shows together with Microsoft Switzerland

w Software Engineering with WinInstall and Columbus at Roche Basel,
Package Engineering and Software Distribution via MS-SMS

w NT 4.0 System Build and System Administration at Citibank Zurich,
NT Consulting and Administration, Implementation of the RoboMon HA/DR Systems (System Monitoring and Automation Software for: SUN Solaris, VAX, NT)

w NT 4.0 System Build Engineering and Administration at EBS Dealing Resources Zurich

Consulting and Administration, Troubleshooting, Implementation RAS concept, Exchange Server and Outlook

w NT 4.0 System Build Engineering and Administration at Ericsson Bern

Consulting and Administration, Troubleshooting, Implementation of McAfee ZAC (System Management and Software Deployment)