Roles and Responsibilities

• Performed implementations of Disaster Tolerance of SAPHANA Appliance in scale out architecture with multiplenodes.
• Solution Manager Integration
• DMO Migration
• SLT configuration and connection Management
• Administrative Tools for SAP HANA
• Performance analysis & Troubleshooting
• Implementing HANA Backups & Recovery
• High Availability & Disaster Recovery
• implementing HSR (Sap Hana System Replication)
• Experience in knowledge transfer, coaching, training andbuilding SAP Technical team, guiding the technical teamto troubleshoot technical and performance issues duringand after go-live.
• Data Service 4.x & SAP Net Weaver 7.4, SMD, NWA
• Hardware sizing for SAP Components on UNIX and Windowsplatform.
• Proficient in the area of Installation & configurations ofSAP Netweaver products
• Proficient in the area of upgrades of SAP Net weaverproducts such as ECC, BI, BO, EP,
• Solution Manager: Experienced in implement monitoring,Early watch reports, Solution Manager Diagnostics
• Documentation of the technical details and complexity ofthe customer landscape
• Ensure compliance processes and tools (such as SAM failureprocessing,
• maintain proper master data in the Backend systems)
• Ensure compliance with security policies
• Support SAP improve product quality by reporting errorsand Bugs and providing suggestions for development.
• Providing HANA Training and Workshop
• Installation, configuration and maintenance of the SAPinternal and customer SAP systems (HANA, ERP JAVA,ASE,Oracle, MAXDB)
• SAP Technical Landscapr Owner (TLO)
• SAP MCD Support (SAP Manage Cloud Delivery)
• Internal SAP Project
• NetWeaver 7.x
• Solution Manager 7.1;
• SAP BW/BI Administration
• BO 4.0; BO FC 10; BO FIM; BO Data Services 4.1
• Depth knowledge of MCD operating processes and tools
• Project Planning / Organizing
• Perform lifecycle management activities according to servicecatalog
• Change management coordination and service requesthandling
• L3 incident handling and troubleshooting
• SAP HANA Multitenant Database Containers deployment(MDC)

Professional and technical focus

• Installation eines NetWeaver Systems
• SAP HANA
• ASE
• ASE patching and Upgrade
• SAP Systemkopie
• NetWeaver 7.x ABAP on HANA System / MAXDB
• ERP On HANA
• L3 HANA Support
• HANA System Onsite Deployment
• HANA System Cloud Deployment
• HANA Backup and Restore
• HANA Monitoring
• HANA High Availability Setup
• HANA Security Compliance Check
• SAP HANA Troubleshooting
• HANA System Upgrade
• Solution Manager Alert Template Setup
• HANA Installation & Migration
• HANA Adding a host to a single node HANA DB
• HANA Enabling Encryption
• HANA Hadoop/Hive ODBC Driver Setup
• HANA Installation using hdblcm
• HANA Migrate to Embedded Statistics Server (ESS)
• HANA Software Installation
• S4/HANA
• SAP LVM
• HANA AFL upgrade/install
• HANA Check Connectivity
• Extracting HANA Full System Dump
• Installation and administrating SAP HANA 2.0
• Operating System and Database Migration
• HANA HEC Standard PostChecks
• HANA License installation
• HANA Revision Update
• HANA RowStore Reorganization
• HANA UAL AFL install/upgrade
• SAP Lumira Installaion and Configuration
• Installation of various systems and BusinessObjects
• Maintenance of all systems: update SAP / database systems;Importing Support Packages and Patches; Upgrading to newerreleases.
• Planning and implementation of SAP ( NETWEAVER / HANA )authorization , role and Templates
• Support / training of employees
• ORACLE
• MYSQL
• MAXDB
• Planning, setup and implementation of migration
• DB installations and upgrade.
• Providing technical expertise and support in optimizing andtuning of Systems
• Usage of High availability technology
• Development of concepts and tools to solve and preventproblems and to increase efficiency
• Working in international teams, driving global knowledgetransfer and best practices
• DB performance optimization on detailed level
• Working with new database technologies like ?In Memory?Hana or Sybase as part of pilot andfirst implementations inside of SAP

SAP BASIS Roles & Responsibilities

SAP Administration

• User Administration ? Setup & Maintenance
• Starting and Stopping SAP instance/(s)
• Authorization/Role/ Profiles ? Setup & Maintenance
• Setup SAP Security
• Maintenance of System?s Health
• Monitor System Performance and Logs
• Spool and Print Administration
• Maintain System Landscape
• Transport Management Systems
• Manage Change Requests
• Create/Manage Batch Jobs
• Backup Schedule,run & Monitor Backup of SAP
• Apply Patches,Kernel & OSS Notes

Database Administration

• Database Space Management
• Database Backup
• Database Recovery
• Database log (Redo log, Archive Log) management
• Database Performance Tunning

Operation System Administration

• Operating System Security
• Operation System Performance Tuning
• OS Space management
• OS level background Job Management
• OS level backup and recovery

Overall System Monitoring

• Monitoring R3 Servers and Instances
• Monitoring Users and Authorizations
• Monitoring Security Part
• Monitoring workload analysis
• Monitoring Processes
• Monitoring Buffers
• Monitoring Operating system
• Monitoring Database
• Monitoring Backups

SAP BW/BI Administrator

• Installation and upgrade of BW/BI system,
• backup and recovery, performance tuning,
• setup and support the transport system and applying
  patches

My other responsibilities includes:

• Ensuring availability and performance of the SAP Hana Applications & databases that support customer?s applications.
• MCD (Manage Cloud Deleivery)
• Proactively monitor the SAP Hana Application and Database systems to establish secure services with minimum downtime.
• Gather technical requirements from SAP customers and implement various database
• Patches to support their application/reporting and performance requirements.
• Assist in the planning, implementation, integration and maintenance of the hardware and
• Software infrastructure supporting a wide variety of customer applications.
• SAP migration to public cloud
• SAP HANA Migrations
• BW-to-HANA Migration (Planning and Implementation)
• Plan, Design, Build, Test, and Deploy

Pre-sales

• Transfer technical and product knowledge to customers
• Assist in the development of formal sales proposal and present Actively participate in internal specialist teams and provide support
• Product presentations and demonstrations
• Support with technical qualification of sales opportunities
• Provide answers to Request for Information or a Request for Proposal
• Assist in delivery of Proof Of Concepts
• Create internal software requests, implementation plans and monitor the approval process
• Build technical relationships
• Assists with the creation of a sales cycle plan
• Assists customers, prospects and Sales Representatives to build a compelling and competitive business case

Project Implementation:

• Identifying and understands business issues driving the SAP customer decision and works with the various
  Managed Services parties in planning implementations with the customer needs and requirements.
• Manages new project plans and schedules to execute technical tasks associated with SAP HANA Application
  and Database
• Maintains ISO documentation and Customer Design Requirement (CDR) forms that accurately assess and
  document customer needs for implementation
• Implements new databases and application instances per SAP customer requirements
• Provides detailed technical documentation, procedures, troubleshooting, disaster recovery steps, monitoring
  and decommission steps to ensure world class service delivery.
• Tracks and communicates all identified issues with regard to applications (installation, patch and upgrade
• Ongoing management or maintenance
• Takes the lead role in the planning and application of maintenance releases of the application
• Resolves client issues with the use, performance, and feature/functionality of the application
• Initiates technical assistance requests (TARS) with the application vendor for all bugs found in the software
• Performs initial testing of applications in the test environment following patch application
• Coordinates user acceptance testing of patches and the scheduling of the patch application to the client?s
  production environment.
• Executes changes to infrastructure per the SunGard change management procedures and customer instructions.
• Updates and accurately documents activities in tickets.
• Maintains on-call responsibilities with responsiveness, technical accuracy and timeliness as required.

• Installation, Configuration and administration of CONOGY internal SAP System

• SAP HANA

• SAP BW/BI Administrator

  • Installation and upgrade of BW/BI system,

  • Backup and recovery, performance tuning

• NetWeaver 7.0, 7.30, 7.31; 7.40.

• Solution Manager 7.1

• BO 4.0; BO FC 10; BO FIM; BO Data Services 4.1

• Setup and administration of internal network infrastructure

• Installation of NetWeaver 7.x Systems

• Installation of NetWeaver 7.3 ABAP + JAVA Systems

• Performing SAP Systemcopy

• Installation of SAP NetWeaver 7.x ABAP on HANA System /
  MAXDB

• Installation and configuration of SAP Netweaver

• Installation of Business Objects

• Administration of all internal SAP and OS Systems

• SAP-/ non-SAP Datenbanksysteme upgrade

• Support Packages und Patches; Updates to new Releases

• Planing and Implementation of SAP (NETWEAVER / HANA)

• Authorizations Role und Templates

• Administration of HANA System

• Supervision of the employees

• Aktive Directory Administation

• Citrix Server Installation und Administration

• Terminal Server Installation und Administration

• SQL

• ORACLE

• MYSQL

• MAXDB

Professional and technical focus

• user and developer support

• User administration / permissions

• Performance monitoring and optimization

• Patch Management

• creation of system copies

• Installation / Migration

• operation of Oracle databases

• Backup & Recovery Monitoring, maintenance (updates,
  patches, databases, error analysis and correction

• Management of Active Directory

• SAP HANA:

• Authorization Concept

• SAP BW Administration

• on and off SQL tracing

• Stopping and starting the HANA server

• Perform a data recovery

• Backup and Recovery with SAP HANA

• HANA client installation

• Creating a schema in SAP

• Connecting HANA HANA Studio on servers

• implementation and update with SAP Software Update
  Manager

• Creating user security and permissions

• Creating Users

• Creating roles

• assurance views

• Creating analytical privileges

• SAP BW Administrator

• Installation and upgrade of BW system

• Applying patches and performance tuning

Professional and technical focus

• SAP BASIS Support (User management and Troubleshooting)

• On Linux CentOS , Debian , LAMP , Postfix , BIND

• VOIP / ASTERISK Asterisk dial plan ,

• AMI , IVR , conferencing , Vicidial / Open

• Source dial , IAX , Sip protocol

• Preparation of documentation

• support the VoIP server

• SIP / H323 / IAX2 / DAHDI

• Integrating Asterisk PBX / open source telephony

• with Cisco environment .

• Asterisk dial plan , AMI , IVR , conferencing

• Linux Server Installation and Configuration

• ( Apache , file server , samba and mail server )

• rollout of Windows XP clients and thin clients

• analysis to prepare for the rollout

• Creation of a partial concept

• maintenance and operation of the Rolloutdatenbank

• throughout the rollouts

• management of up to 4 employees

• SAP BASIS Support (User management and Troubleshooting)
• sales activities within the project
• Preparation of client PCs for connection
• to the data center
• Clients connection to the data center
• Installation of Citrix clients
• user administration via Active Directory
• Windows Migration
• installation and configuration of Microsoft Windows
• User support locally
• Design and installation of PCs and Peripherals
• Hard and Softwarerollout
• operation and support of IT infrastructures based on Microsoft Windows and Linux
• Support the printer infrastructure
• Network administration (routers, switches,
• Wireless LAN, DSL)
• assistance for end users by phone and on site
• Support Telecomminication infrastructure
• (IP Phone (VoIP), fixed-line telephone system, mobile phone, BlackBerry)
• installation and training of new Users in PC Hardware and Software
• Server and Client Administration
• Windows Server 2003/2008
• Establishment and maintenance of mail servers
• MS Exchange

• SAP BASIS Support
• Windows / Linux servers
• Netweaver Administration
• User administration via Active Directory
• Perform password resets
• SAP Netweaver Application installation and configuration
• Support for SUSE Linux Enterprise Server
• Linux server installation and configuration ( Apache , File
• Server ( Samba ) and mail server
• Review of Wireless LAN Security
• Installation and configuration of Heterogeneous Network
• Support of employees