Senior Product Owner / Scrum Master
Aktualisiert am 08.01.2025
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 08.01.2025
Verfügbar zu: 100%
davon vor Ort: 100%
Scrum Master
Scrum Product Owner
Product Management
Agile Coach
Digitalisierung
Azure Devops
CRM
Migration
Atlassian JIRA
Atlassian Confluence
German
Muttersprache
French
Verhandlungssicher
English
Verhandlungssicher
Arabic
Verhandlungssicher

Einsatzorte

Einsatzorte

Bern (+500km)
Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

8 Monate
2024-05 - heute

Introduced a code freeze policy and streamlined sprint structures

Scrum Master CRM-Team (MS DYNAMICS 365)
Scrum Master CRM-Team (MS DYNAMICS 365)
  • Ensured proper implementation of the Scrum framework and facilitated team adherence to Agile principles
  • Moderated Scrum ceremonies, including sprint planning, reviews, and retrospectives, to foster continuous improvement
  • Introduced a code freeze policy and streamlined sprint structures, resulting in a 30% reduction in production bugs
  • Developed and tracked KPIs through dashboards to improve transparency and team performance
  • Created and reviewed test cases to ensure high-quality deliverables.
  • Proactively removed team impediments to maintain smooth and efficient development cycl
  • Managed stakeholder relationships and aligned priorities across multiple departments to achieve shared goals
CKW
Luzern
4 Jahre 8 Monate
2019-09 - 2024-04

Leading projects using both agile and waterfall methodologies

Senior Product Manager / Business Analyst
Senior Product Manager / Business Analyst
  • Leading projects using both agile and waterfall methodologies, overseeing the successful relaunch of the customer portal and the migration from the legacy CRM system, achieving the highest customer satisfaction rate since the company was founded (87%)
  • Leading the continuous improvement of the internal HR and CMS system by adapting its functional scope to the requirements of the various departments
  • Performed extensive business process modeling in Signavio and created detailed UML diagrams
  • Working closely with the development team and relevant stakeholders to specify epics, features and user stories
  • Working with IT architects to design a novel microservice architecture based on OpenShift
  • Documenting detailed requirements in Confluence and careful maintaining the backlog in Jira
  • Conducting workshops and expertly facilitating ideation and brainstorming sessions
  • Conducted extensive user research to identify pain points along the customer journey, resulting in a significant 5% reduction in custom churn rate
  • Efficiently coordinated multiple third party vendors to ensure project roadmap and timelines were aligned with overarching goals
  • Worked closely with the PMO office to ensure adherence to project guidelines and established protocols
Toll Collect GmbH
Berlin
1 Jahr 5 Monate
2018-04 - 2019-08

Led the implementation of modern DevOps tools

Product Manager
Product Manager
  • Leading a geographically dispersed team of developers and testers, ensuring seamless coordination and efficient communication
  • Led the creation of prototypes for novel design features and provided comprehensive briefings to the development team for seamless technical implementation.
  • Led the implementation of modern DevOps tools, including API documentation, test automation, CI CD pipeline setup, code coverage analysis and bug tracking, resulting in a streamlined development cycle
  • Implementation and monitoring of relevant KPIs, resulting in a significant improvement in operational efficiency
  • Created a cohesive team environment by fostering open communication, resolving conflicts and promoting mutual respect among team members, resulting in improved collaboration, productivity and morale within the team
Daimler AG
Berlin
1 Jahr 2 Monate
2017-01 - 2018-02

Android App

Product Owner
Product Owner
  • Leading a diverse Scrum team consisting of developers, designers and QA testers
  • Leading the development of test automation in close collaboration with the Quality Assurance (QA) department, resulting in a significant streamlined QA process and considerable time savings
  • Facilitated SCRUM ceremonies, including sprint planning, retrospectives, reviews and refinements
  • Successfully managed the expansion of the app into new markets (France, Italy and Spain), developing individual features for each market and achieving a remarkable 15% increase in customer retention rate
nebenan.de
Berlin

Aus- und Weiterbildung

Aus- und Weiterbildung

3 Jahre 7 Monate
2013-04 - 2016-10

Bachelor of Science in Business Informatics

HTW Berlin
HTW Berlin

Kompetenzen

Kompetenzen

Top-Skills

Scrum Master Scrum Product Owner Product Management Agile Coach Digitalisierung Azure Devops CRM Migration Atlassian JIRA Atlassian Confluence

Produkte / Standards / Erfahrungen / Methoden

Profile:

With over 8 years of experience in product management and agile coaching, I am a dedicated and results-oriented team leader committed to developing outstanding products that meet both user needs and business objectives. As a Scrum Master and Product Owner, I have successfully led cross-functional teams and overseen the entire product development lifecycle.


Agile Project Management / Product Management:

  • Atlassian Suite (Jira, Confluence)
  • Azure DevOps
  • Trello
  • Notion


Data analytics / Setting and Tracking of metrics and KPIs:

  • Amplitude
  • Mixpanel
  • Google Analytics


Rapid Prototyping and Wireframing / UX & UI Design:

  • Figma
  • Marvel
  • Axure
  • Balsamiq


User Research (Personas, User Journeys, User interviews):

  • SurveyMonkey
  • TypeForm


No-Code / Low Code App and Website Development:

  • Softr
  • Firebase
  • Airtable
  • Adalo
  • Wix
  • Zapier


Online Workshop Facilitation:

  • Miro
  • Zoom
  • MS Teams


Business Process Modeling:

  • SAP Signavio
  • Aris

Programmiersprachen

Java
SQL
JSON
Python
VBA
HTML
PHP
CSS
Javascript

Einsatzorte

Einsatzorte

Bern (+500km)
Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

8 Monate
2024-05 - heute

Introduced a code freeze policy and streamlined sprint structures

Scrum Master CRM-Team (MS DYNAMICS 365)
Scrum Master CRM-Team (MS DYNAMICS 365)
  • Ensured proper implementation of the Scrum framework and facilitated team adherence to Agile principles
  • Moderated Scrum ceremonies, including sprint planning, reviews, and retrospectives, to foster continuous improvement
  • Introduced a code freeze policy and streamlined sprint structures, resulting in a 30% reduction in production bugs
  • Developed and tracked KPIs through dashboards to improve transparency and team performance
  • Created and reviewed test cases to ensure high-quality deliverables.
  • Proactively removed team impediments to maintain smooth and efficient development cycl
  • Managed stakeholder relationships and aligned priorities across multiple departments to achieve shared goals
CKW
Luzern
4 Jahre 8 Monate
2019-09 - 2024-04

Leading projects using both agile and waterfall methodologies

Senior Product Manager / Business Analyst
Senior Product Manager / Business Analyst
  • Leading projects using both agile and waterfall methodologies, overseeing the successful relaunch of the customer portal and the migration from the legacy CRM system, achieving the highest customer satisfaction rate since the company was founded (87%)
  • Leading the continuous improvement of the internal HR and CMS system by adapting its functional scope to the requirements of the various departments
  • Performed extensive business process modeling in Signavio and created detailed UML diagrams
  • Working closely with the development team and relevant stakeholders to specify epics, features and user stories
  • Working with IT architects to design a novel microservice architecture based on OpenShift
  • Documenting detailed requirements in Confluence and careful maintaining the backlog in Jira
  • Conducting workshops and expertly facilitating ideation and brainstorming sessions
  • Conducted extensive user research to identify pain points along the customer journey, resulting in a significant 5% reduction in custom churn rate
  • Efficiently coordinated multiple third party vendors to ensure project roadmap and timelines were aligned with overarching goals
  • Worked closely with the PMO office to ensure adherence to project guidelines and established protocols
Toll Collect GmbH
Berlin
1 Jahr 5 Monate
2018-04 - 2019-08

Led the implementation of modern DevOps tools

Product Manager
Product Manager
  • Leading a geographically dispersed team of developers and testers, ensuring seamless coordination and efficient communication
  • Led the creation of prototypes for novel design features and provided comprehensive briefings to the development team for seamless technical implementation.
  • Led the implementation of modern DevOps tools, including API documentation, test automation, CI CD pipeline setup, code coverage analysis and bug tracking, resulting in a streamlined development cycle
  • Implementation and monitoring of relevant KPIs, resulting in a significant improvement in operational efficiency
  • Created a cohesive team environment by fostering open communication, resolving conflicts and promoting mutual respect among team members, resulting in improved collaboration, productivity and morale within the team
Daimler AG
Berlin
1 Jahr 2 Monate
2017-01 - 2018-02

Android App

Product Owner
Product Owner
  • Leading a diverse Scrum team consisting of developers, designers and QA testers
  • Leading the development of test automation in close collaboration with the Quality Assurance (QA) department, resulting in a significant streamlined QA process and considerable time savings
  • Facilitated SCRUM ceremonies, including sprint planning, retrospectives, reviews and refinements
  • Successfully managed the expansion of the app into new markets (France, Italy and Spain), developing individual features for each market and achieving a remarkable 15% increase in customer retention rate
nebenan.de
Berlin

Aus- und Weiterbildung

Aus- und Weiterbildung

3 Jahre 7 Monate
2013-04 - 2016-10

Bachelor of Science in Business Informatics

HTW Berlin
HTW Berlin

Kompetenzen

Kompetenzen

Top-Skills

Scrum Master Scrum Product Owner Product Management Agile Coach Digitalisierung Azure Devops CRM Migration Atlassian JIRA Atlassian Confluence

Produkte / Standards / Erfahrungen / Methoden

Profile:

With over 8 years of experience in product management and agile coaching, I am a dedicated and results-oriented team leader committed to developing outstanding products that meet both user needs and business objectives. As a Scrum Master and Product Owner, I have successfully led cross-functional teams and overseen the entire product development lifecycle.


Agile Project Management / Product Management:

  • Atlassian Suite (Jira, Confluence)
  • Azure DevOps
  • Trello
  • Notion


Data analytics / Setting and Tracking of metrics and KPIs:

  • Amplitude
  • Mixpanel
  • Google Analytics


Rapid Prototyping and Wireframing / UX & UI Design:

  • Figma
  • Marvel
  • Axure
  • Balsamiq


User Research (Personas, User Journeys, User interviews):

  • SurveyMonkey
  • TypeForm


No-Code / Low Code App and Website Development:

  • Softr
  • Firebase
  • Airtable
  • Adalo
  • Wix
  • Zapier


Online Workshop Facilitation:

  • Miro
  • Zoom
  • MS Teams


Business Process Modeling:

  • SAP Signavio
  • Aris

Programmiersprachen

Java
SQL
JSON
Python
VBA
HTML
PHP
CSS
Javascript

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