- Leadership and guidance of agile development teams
- Planning and coordination of scrum meetings such as estimations, reviews and retrospectives using Miro
- Epics and user story writing in Jira
- Feature documentation in Confluence
- Prioritisation of Scrum Backlog and resource planning using Airfocus
- Alignment of the product roadmap with other teams and stakeholders to ensure efficient use of resources and on time delivery of features
- Release planning
- Internal and external stakeholder communication
- Creation of Search API vision, strategy, and roadmap
- Alignment of product roadmap with corporate roadmap
- Realignment and communication of roadmap in unforeseen circumstances such as the Log4j vulnerability
- Implementation and international rollout of the Eventim Search API
- Identification of business requirements, conception and implementation of new features for the Eventim Webshop
- Establishment of frequent update practices for frameworks such as the Spring Boot framework
- User application access management via Keycloak
- B2C Promoter Voucher Portal, conception and implementation of a Covid related voucher redemption process for customers
- B2B Promoter Voucher Portal, B2B tool to allow batch processing of vouchers to facilitate promoters in refunding vouchers issued during Covid pandemic
- Implementation of user rights systems to prevent misuse of applications and features
- Malicious code and injection attack prevention via input validation
- Implementation of monitoring systems to identify irregularities such as bugs or bot scraping
- Definition of KPIs for monitoring system, qualitative and quantitative
- AB Testing of Webshop features to prove business cases
- Conception and implementation of waiting rooms to manage high traffic volumes, stabilise infrastructure, maintain availability, as well as purchase processing and fair purchase processing (queuing)
- Maintenance and development of Partner Feed Tool via external development agencies
- Technical conception and management of features such as the Bra Consultant, Survey Tool and back-office features such as the Teaser Tool
- Market research, conception, testing and implementation of innovative technologies e.g., picalike and Elasticsearch
- Recommendations via picalike image search
- Implementation of Python image search, improvement of algorithm via machine learning
- Specification of software requirements using the Requirements Engineering Framework
- Key interface for all e-commerce stakeholders; translation of concepts into technical requirements (user stories)
- Optimisation of data processes between CMS and Webshop
- Functional and technical monitoring of Webshop features through automated testing
- Data analysis, converting analysed data into action plans in order improve the shopping experience and business outcome
- Continual optimisation of ranking algorithms via Data Analysis and AB Testing
- Personalisation of product listing using Personas
- Planning, recruiting and support for interns and students
- Organisation and moderation of trainings and workshops for stakeholders "On-Site Search"
- Coordination of stakeholder testing of Webshop features such as the image service and feature links e.g., service links to verify successful HTTPS integration and site availability
- Collaboration with data, SEO and SEA teams to develop and optimise customer journeys
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