Mergers & Acquisitions
IT Program Management
onsite support in Europe for private and corporate customers
mostly on behalf of IBM for DOW CHEMICAL
Trinseo, and Blue Cube
setup, installation and remote management of Cisco routers, switches
Hardware maintenance of VAX 4000 servers
Hotline and End-User support on windows platforms
Laptops and Windows Tablets deployments in Europe. ISM /Service-Now ticketing system management
Creating a new business dedicated for both private and corporate customers with the aim of delivering easy to use, smart and scalable fast charging solutions
Development of the business plan and market study
Design, and implementation of a scalable network infrastrcuture focused on Cloud-first.
LAN/WAN network implementation, WLAN deployment, Active Directory, document management, network storage, applications, and process control servers.
Project management for Printers and End-User-Devices deployment in EMEAI
Supporting new offices creation, office moves and office expansions.
Taking care of the Run-The-Business, change management under ITIL standards, contract management, and maintain relationship with IT providers and vendors.
Design and implement technical solutions when it comes to meet the deadlines.
Rebounding from the global coronavirus crisis to quickly refocus our IT needs towards mobility and at the same time reduce operating costs while transitioning from a pure MPLS infrastructure to SDWAN.
Lead projects effort in a pragmatic way, lead team members and providers during the services migration and cutovers.
Provide Executive IT support and L4 support to the service operation team.
Incidents and urgent requests management as a facilitator between the users and the inherited IT support during the Transitional Service Agreement.
Entrepreneurship training, knowledge development to network engineer level
preparation for the DINAJV business creation
Setup, installation and maintenance of several virtual print servers, 120 Xerox copiers and 150 Xerox and Lexmark printers within the Council of Europe and theEuropean Court of Human Rights in Strasbourg
Processing incoming phone calls and tickets in several languages
priority management, on-site
troubleshooting and repair according to the Service Level Agreement
Design and deployment of FreeNAS backup solutions
Onsite support in the greater East part of France, Luxembourg and Germany
Setup, installation and support of PCs, servers, cash desks and printers for several Retail
Banking companies: Caisse d'Epargne, Banque Populaire, Crédit Agricole, and for the Accor Hotel group
Hotline, and On-site support in France and Germany
Installation and management of an SQL database and E-commerce website. Purchasing management
Setup, installation and remote management of routers, switches, firewalls and remote access servers for several customers in the industrial sector
Debugging, verification, validation and test of WAP/WEP mobile applications for Genie Internet Ltd, a subsidiary of British Telecom
All-Round IT Expert with 20 years professional experience in the corporate and chemical industry environment
Proficient at designing strong and scalable strategic IT solutions for the long run and cost effective technical solutions when in a hurry
Key technical skills:
Designing network infrastructures, LAN, WAN and WLAN
Network devices administration
ESXI host servers and VM administration
Printer configuration and maintenance
Disaster Recovery Plan
WIndows 7, 8.1, 10 - Very Good
Office - Very Good
GNU/Linux - Good
UNIX - Good
IRIX - Good
ServiceNow ITSM Platform - Very Good
Solarwinds - Very Good