Senior manager. Commercial and technical background. Innovative CAPEX solutions (industrial) + related aftermarket MRO services. GM roles/functions
Aktualisiert am 27.12.2024
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 07.01.2025
Verfügbar zu: 100%
davon vor Ort: 100%
advisory
consultant
Interim Manager
entrepreneurial mindset. Target/deadlines orientation
focus on revenue
Polish
Muttersprache
English
fluent
French
fluent
Russian
fair

Einsatzorte

Einsatzorte

Warszawa (+150km) Warszawa (+150km)
Deutschland
möglich

Projekte

Projekte

16 years 2 months
2008-11 - 2024-12

Leadership and strategic direction to sustainable

Aftermarket Director (Business Line Manager)
Aftermarket Director (Business Line Manager)

industrial machinery, aftermarket/service/MRO

  • Leadership and strategic direction to sustainable, profitable growth, optimization oforganizational structure and processes effectiveness. Fostering culture of continuous improvement. 
  • Focus on operational excellence (OpEx), revenue/ margins/market share. 
  • Exceptional customer experience through high quality service delivery. P&L responsibility, ownership of extensive KPI?s set. 
  • Compliance with local legislation, highest ethical, quality and HSEQ standards. 
  • Continuous improvement initiatives and corrective actions implementation as necessary. 


Organizational structure:

  • Headcount > 100 FTE?s, dispersed organization; territory of Poland
    • Direct reports: reg. sales managers, operations, tech. support
    • ? 70 field technicians; ? 20 sales engineers (field/internal)
    • ?Technical ?support specialists, planers, back-office/admin staff


Selected figures and metrics development (over period):

  • Revenue growth ±300%
  • Overall headcount development ? growth ± 150%
  • Productivity (Rev per FTE) ? growth ? 200%
  • Customer/market share ratio ? growth ?150%
  • High, stable customers? satisfaction scores (NPS ? 75%)


Outline of selected organizational and performance improvement projects:

  • Devise and/or heading implementation of initiatives related to competence development, motivation, performance-based promotion i.a.:
    • objectified scheme of blue collars?? remuneration; professional progression path based on proficiency and attitude
    • sales engineers? commissioning scheme rewarding intake of higher customer value solutions orders, field presence & pro-activeness.
  • Heading and/or active participation to optimization projects, tools, processes/practices integration, adopting systems to local specificities and challenges, related to i.a.:
    • Sales force structure optimization considering territories, market potential, and segmentation-based value proposition.
    • CRM-streamlined, standardized CPQ process, structured pipeline follow up, KPI?s check with progress & effectiveness monitoring
    • Prompt financial sales metrics and related KPI?s monitoring; leads conversion, win ratio, revenues, activeness & initiative
    • E?RP-streamlined (SAP), orders handling compliance, roll-out of automatized solutions, monitoring of operational key efficiency drivers (e.g. utilization, reaction time, WIP, WC, stock rotation) 


Aside of regular job assignments:

  • member of internal auditors? pool; structured assessments of E2E processes compliance in various Group entities 

Atlas Copco Polska

Aus- und Weiterbildung

Aus- und Weiterbildung

Process Management

PgD

Ko?mi?ski University


Management and Marketing

MA

Warsaw University


Electrical Engineering

MSc

Warsaw University of Technology

Kompetenzen

Kompetenzen

Top-Skills

advisory consultant Interim Manager entrepreneurial mindset. Target/deadlines orientation focus on revenue

Produkte / Standards / Erfahrungen / Methoden

PROFESSIONAL SUMMARY

  • Target-oriented, senior manager. Commercial and technical background. Hands-on experience in solution sales of, innovative CAPEX solutions. related customer services incl. parts and consumables. Additionally: B2B sales of specialty semi-finished steel products
  • Proven track record in leadership roles covering general management and other CxO functions, active collaboration with other functional areas.
  • Experience in driving change and mitigating organizational resistance within international environment. Turning vision into implantation.
  • Proud of competencies acquired over years of service for a global industrial leader of Scandinavian origin, recognized for its brand, exemplary corporate citizenship, and inclusive culture.
  • Interests: business development, process optimization and performance improvement, change management & organizational transformation
  • Open to extensive business travel and B2B/interim employment setups


EXPERTISE

  • Facts and data-based business strategy development, followed by resources allocation and deployment schedules with objectives to deliver on time and within budget
  • E2E business processes evaluation, mapping and optimization followed by driving mindset, operational & structural change
  • Process & project management
  • Business administration
  • B2B engineered solutions sales incl. turn-key/complex projects.
  • MRO Service operations incl. logistics of own and sub-contracted deliveries.
  • Long-term, strategic agreements with:
    • End-users
    • indirect partners (distributors)
    • contractors, suppliers
    • specifiers, installers
    • fac?ility management (FM) firms
  • Strong business acumen incl. human resources, general admin, legal and finance-related matters.
  • Structured budgeting, forecasting and reporting


SKILLS

  • Ability to perform within complex organizations, matrix, culturally diverse, cross-functional teams.
  • Structured, entrepreneurial mindset. Target/deadlines orientation; focus on revenue, profitability, delivery quality and execution accuracy.
  • Ability to maintain collaborate with various stakeholders ? internal and external partners
  • Solid problems analytical skills, critical thinking
  • Excellent communication skills.
  • More ?enabler? than a ?boss?; persuasive, coaching leadership style combined with fact-based decision-making approach:
    • Perceiving diversity and inclusion as leverage for growth, creativity and organizational development
    • ?Believer? in accountability culture combined with best practice and knowledge sharing as key success factors of high performing teams


EARLIER WORK HISTORY, KEY MISSIONS COMPLETED

12/2006 - 10/2008

Role: Sales Director, Engineering Steel

Customer: IMS Stalserwis (at pres. Stappert Polska)


Tasks:

specialty steel distribution, engineering long steel products

  • Organization ?from scratch? of new products line; foundation of solid base for further development (incl. sourcing, stock program, logistics, processes)


12/2005 - 11/2006:

Role: Sales & Marketing Director

Customer: SUEZ /SITA Polska (at pres: PreZero)


Tasks:

commercial and industrial waste management services

  • Preparation and feasibility study aiming to develop industrial waste-related ?side? activities into a self-standing, strong and profitable business line.


02/2002 - 09/2005:

Role: Sales & Marketing Manager

Customer: Huta L.W. (Lucchini/ASCOMETAL; at pres. ArcelorMittal)


Tasks:

smelter & rolling plant; specialty/quality steel long products.

  • Transformation from traditional volume-focused sales into pro-active industry/application, key account management approach; enforcement of consistent sales process and structured pricing, accurate forecasting


09/2000 - 12/2001:

Role: Managing Director

Customer: Plastmo Profile


Tasks:

PVC building materials, production and sales

  • Setting up of a new, self-standing business unit by integration of sales operations, acquired from a distributor, with existing production plant.


05/1989 - 08/2000:

Role: Business Line Manager ** Oil-free Air Div. 

Customer: Atlas Copco Polska


Tasks:

industrial machinery, sales

  • Development of consultative, customer value project sales, acquisition of considerable number of prominent, local & global KA?s within key industry sectors incl. pharmaceutical industry, food & beverage, cosmetics etc.

Einsatzorte

Einsatzorte

Warszawa (+150km) Warszawa (+150km)
Deutschland
möglich

Projekte

Projekte

16 years 2 months
2008-11 - 2024-12

Leadership and strategic direction to sustainable

Aftermarket Director (Business Line Manager)
Aftermarket Director (Business Line Manager)

industrial machinery, aftermarket/service/MRO

  • Leadership and strategic direction to sustainable, profitable growth, optimization oforganizational structure and processes effectiveness. Fostering culture of continuous improvement. 
  • Focus on operational excellence (OpEx), revenue/ margins/market share. 
  • Exceptional customer experience through high quality service delivery. P&L responsibility, ownership of extensive KPI?s set. 
  • Compliance with local legislation, highest ethical, quality and HSEQ standards. 
  • Continuous improvement initiatives and corrective actions implementation as necessary. 


Organizational structure:

  • Headcount > 100 FTE?s, dispersed organization; territory of Poland
    • Direct reports: reg. sales managers, operations, tech. support
    • ? 70 field technicians; ? 20 sales engineers (field/internal)
    • ?Technical ?support specialists, planers, back-office/admin staff


Selected figures and metrics development (over period):

  • Revenue growth ±300%
  • Overall headcount development ? growth ± 150%
  • Productivity (Rev per FTE) ? growth ? 200%
  • Customer/market share ratio ? growth ?150%
  • High, stable customers? satisfaction scores (NPS ? 75%)


Outline of selected organizational and performance improvement projects:

  • Devise and/or heading implementation of initiatives related to competence development, motivation, performance-based promotion i.a.:
    • objectified scheme of blue collars?? remuneration; professional progression path based on proficiency and attitude
    • sales engineers? commissioning scheme rewarding intake of higher customer value solutions orders, field presence & pro-activeness.
  • Heading and/or active participation to optimization projects, tools, processes/practices integration, adopting systems to local specificities and challenges, related to i.a.:
    • Sales force structure optimization considering territories, market potential, and segmentation-based value proposition.
    • CRM-streamlined, standardized CPQ process, structured pipeline follow up, KPI?s check with progress & effectiveness monitoring
    • Prompt financial sales metrics and related KPI?s monitoring; leads conversion, win ratio, revenues, activeness & initiative
    • E?RP-streamlined (SAP), orders handling compliance, roll-out of automatized solutions, monitoring of operational key efficiency drivers (e.g. utilization, reaction time, WIP, WC, stock rotation) 


Aside of regular job assignments:

  • member of internal auditors? pool; structured assessments of E2E processes compliance in various Group entities 

Atlas Copco Polska

Aus- und Weiterbildung

Aus- und Weiterbildung

Process Management

PgD

Ko?mi?ski University


Management and Marketing

MA

Warsaw University


Electrical Engineering

MSc

Warsaw University of Technology

Kompetenzen

Kompetenzen

Top-Skills

advisory consultant Interim Manager entrepreneurial mindset. Target/deadlines orientation focus on revenue

Produkte / Standards / Erfahrungen / Methoden

PROFESSIONAL SUMMARY

  • Target-oriented, senior manager. Commercial and technical background. Hands-on experience in solution sales of, innovative CAPEX solutions. related customer services incl. parts and consumables. Additionally: B2B sales of specialty semi-finished steel products
  • Proven track record in leadership roles covering general management and other CxO functions, active collaboration with other functional areas.
  • Experience in driving change and mitigating organizational resistance within international environment. Turning vision into implantation.
  • Proud of competencies acquired over years of service for a global industrial leader of Scandinavian origin, recognized for its brand, exemplary corporate citizenship, and inclusive culture.
  • Interests: business development, process optimization and performance improvement, change management & organizational transformation
  • Open to extensive business travel and B2B/interim employment setups


EXPERTISE

  • Facts and data-based business strategy development, followed by resources allocation and deployment schedules with objectives to deliver on time and within budget
  • E2E business processes evaluation, mapping and optimization followed by driving mindset, operational & structural change
  • Process & project management
  • Business administration
  • B2B engineered solutions sales incl. turn-key/complex projects.
  • MRO Service operations incl. logistics of own and sub-contracted deliveries.
  • Long-term, strategic agreements with:
    • End-users
    • indirect partners (distributors)
    • contractors, suppliers
    • specifiers, installers
    • fac?ility management (FM) firms
  • Strong business acumen incl. human resources, general admin, legal and finance-related matters.
  • Structured budgeting, forecasting and reporting


SKILLS

  • Ability to perform within complex organizations, matrix, culturally diverse, cross-functional teams.
  • Structured, entrepreneurial mindset. Target/deadlines orientation; focus on revenue, profitability, delivery quality and execution accuracy.
  • Ability to maintain collaborate with various stakeholders ? internal and external partners
  • Solid problems analytical skills, critical thinking
  • Excellent communication skills.
  • More ?enabler? than a ?boss?; persuasive, coaching leadership style combined with fact-based decision-making approach:
    • Perceiving diversity and inclusion as leverage for growth, creativity and organizational development
    • ?Believer? in accountability culture combined with best practice and knowledge sharing as key success factors of high performing teams


EARLIER WORK HISTORY, KEY MISSIONS COMPLETED

12/2006 - 10/2008

Role: Sales Director, Engineering Steel

Customer: IMS Stalserwis (at pres. Stappert Polska)


Tasks:

specialty steel distribution, engineering long steel products

  • Organization ?from scratch? of new products line; foundation of solid base for further development (incl. sourcing, stock program, logistics, processes)


12/2005 - 11/2006:

Role: Sales & Marketing Director

Customer: SUEZ /SITA Polska (at pres: PreZero)


Tasks:

commercial and industrial waste management services

  • Preparation and feasibility study aiming to develop industrial waste-related ?side? activities into a self-standing, strong and profitable business line.


02/2002 - 09/2005:

Role: Sales & Marketing Manager

Customer: Huta L.W. (Lucchini/ASCOMETAL; at pres. ArcelorMittal)


Tasks:

smelter & rolling plant; specialty/quality steel long products.

  • Transformation from traditional volume-focused sales into pro-active industry/application, key account management approach; enforcement of consistent sales process and structured pricing, accurate forecasting


09/2000 - 12/2001:

Role: Managing Director

Customer: Plastmo Profile


Tasks:

PVC building materials, production and sales

  • Setting up of a new, self-standing business unit by integration of sales operations, acquired from a distributor, with existing production plant.


05/1989 - 08/2000:

Role: Business Line Manager ** Oil-free Air Div. 

Customer: Atlas Copco Polska


Tasks:

industrial machinery, sales

  • Development of consultative, customer value project sales, acquisition of considerable number of prominent, local & global KA?s within key industry sectors incl. pharmaceutical industry, food & beverage, cosmetics etc.

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