Praxisorientierter Projektleiter mit über 10 Jahren Erfahrung in der Umsetzung komplexer technischer und operativer Projekte
Aktualisiert am 13.05.2026
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 13.05.2026
Verfügbar zu: 100%
davon vor Ort: 100%
Service Delivery
Field Execution
Contractor & Vendor Coordination
Quality Control
Escalation Handling
hands-on
IT-Betrieb
Immobilienmanagement
German
Native
English
Full Professional Proficiency

Einsatzorte

Einsatzorte

Berlin (+20km) Nürnberg (+20km) Bamberg (+20km)
Deutschland
möglich

Projekte

Projekte

1 Jahr 4 Monate
2025-02 - heute

IT Service Delivery / Data Center Operations

Project Manager
Project Manager
  • End-to-End Delivery:
    • Managed customer-facing IT service delivery and infrastructurerelated projects (fiber connectivity, rack rollouts, cooling upgrades, power connectivity) from request intake through coordination, execution, and handover within a major Berlin data center
  • Team Coordination:
    • Coordinated cross-functional technical teams and delivery priorities across service delivery, infrastructure implementation, and operational support
  • Stakeholder Management:
    • Acted as key interface between clients, internal IT/technical teams, and operational stakeholders to align requirements, priorities, and timelines
  • Operational Excellence:
    • Managed delivery tracking for 8 concurrent projects, overseeing documentation, issue resolution, and handovers to ensure stable execution and client satisfaction.
  • Infrastructure Support:
    • ?Supported infrastructure-related deployments in a data center / connectivity environment with exposure to hosting and cloud-related operational workflows
Internet Provider in Berlin GmbH
Berlin
1 Jahr 1 Monat
2025-04 - 2026-04

Residential Property Development & Refurbishment

Project Manager
Project Manager

  • End-to-End Delivery: Leading a full "gut renovation" of a residential apartment, managing all phases from design to high-quality execution
  • Contractor Management: Orchestrating all trades and contractors, aligning schedules, and ensuring quality standards on-site
  • Operational Control: Managing day-to-day site priorities and resolving coordination bottlenecks to maintain strict delivery timelines

Berlin
4 Monate
2024-10 - 2025-01

Hardware & Software Testing

Site Lead / Technical Team Lead
Site Lead / Technical Team Lead
  • Site Operations:
    • Led day-to-day operations of the Berlin testing site, coordinating on-site teams of 5 engineers/30 testers and optimizing technical support workflows
  • Technical Leadership:
    • Orchestrated hardware and software testing for wearable and mobile devices, ensuring 100% readiness of complex device inventories and support processes
  • Incident Management:
    • Supervised live test sessions, resolving critical technical blockers in real-time to maintain testing velocity and data integrity
  • Global Compliance:
    • ?Partnered with international stakeholders to guarantee process compliance and high-quality delivery for 6 global testing programs
Applause Quality Inc
Berlin
3 Jahre 7 Monate
2021-07 - 2025-01

Digital Signage

Deployment Coordinator / Field Operations Lead
Deployment Coordinator / Field Operations Lead
  • Rollout Management:
    • Coordinated nationwide technical rollouts and maintenance for 5000+ digital signage systems, ensuring high availability and service continuity
  • Field Deployment Planning:
    • Optimized service routes and execution priorities for 8 field technicians, significantly increasing on-site delivery speed and resource efficiency
  • Service Continuity:
    • Acted as the primary escalation point between key clients and support teams to resolve critical incidents under strict SLAs
  • Quality Assurance:
    • ?Standardized documentation of service activities and technical issues, leading to improved reporting accuracy and faster follow-up actions
Blitzen GmbH
Berlin
11 Jahre
2011-01 - 2021-12

Daily Operations & Event Logistics

Project Manager
Project Manager
  • Operational Logistics:
    • Managed large-scale bus hub operations and vehicle flow in highvolume environments (BerlinBus / Bassliner e.V.)
  • Warehouse & Site Setup:
    • ?Orchestrated equipment allocation, truck loading, and on-site setup workflows for corporate events
various
5 Jahre 2 Monate
2016-06 - 2021-07

Custom IT Solutions

Technical Project Manager & Service Technician
Technical Project Manager & Service Technician
  • Technical IT Solutions:
    • Delivered tailored IT and AV infrastructure for large-scale medical congresses across Europe, ensuring high-availability networks for up to 15.000 attendees
  • Resource Management:
    • Orchestrated project planning and equipment logistics for 5 concurrent international events, managing technical crews of 15 members under strict deadlines
  • Strategic Communication:
    • Acted as the primary liaison between technical teams, international clients, and non-technical stakeholders to ensure seamless execution in timecritical, high-pressure environments
  • Hans-on Support:
    • ?Led on-site technical deployments, providing expert troubleshooting and stable service delivery throughout the entire event lifecycle
M Events Cross Media GmbH
Berlin

Aus- und Weiterbildung

Aus- und Weiterbildung

6 Jahre 6 Monate
2009-10 - 2016-03

Economics

B.A., Berlin School of Economics and Law
B.A.
Berlin School of Economics and Law


2 Jahre 4 Monate
2001-09 - 2003-12

Office Management

Handwerkskammer München
Handwerkskammer München



Position

Position

Senior Project Manager | Technical Operations & Service Delivery

Kompetenzen

Kompetenzen

Top-Skills

Service Delivery Field Execution Contractor & Vendor Coordination Quality Control Escalation Handling hands-on IT-Betrieb Immobilienmanagement

Produkte / Standards / Erfahrungen / Methoden

Profile

Hands-on Project Manager with 10+ years of experience delivering complex technical and operational projects across data center services, field operations, and live environments. Expert at coordinating cross-functional stakeholders, managing critical dependencies, and ensuring reliable execution under extreme time pressure. Combines a B.A. in Economics with a Professional Scrum Master I (PSM I) certification to bridge the gap between technical teams and business objectives.


CORE SKILLS & CERTIFICATIONS

Methodologies:

  • Professional Scrum Master I (PSM I)
  • Project Life Cycle Management
  • Scheduling & Dependency Tracking


Operations:

  • Service Delivery
  • Field Execution, Contractor & Vendor Coordination
  • Quality Control
  • Escalation Handling


Technical:

  • IT Infrastructure
  • Hardware/Software Deployment
  • Data Center Operations
  • Troubleshooting


TECHNICAL TOOLKIT

Project Management:

  • Jira
  • Asana
  • Monday
  • various Ticketing & ERP/CRM tools


Productivity:

  • Microsoft 365
  • Google Workspace

Betriebssysteme

OpenBSD
Linux
MacOS
Windows

Einsatzorte

Einsatzorte

Berlin (+20km) Nürnberg (+20km) Bamberg (+20km)
Deutschland
möglich

Projekte

Projekte

1 Jahr 4 Monate
2025-02 - heute

IT Service Delivery / Data Center Operations

Project Manager
Project Manager
  • End-to-End Delivery:
    • Managed customer-facing IT service delivery and infrastructurerelated projects (fiber connectivity, rack rollouts, cooling upgrades, power connectivity) from request intake through coordination, execution, and handover within a major Berlin data center
  • Team Coordination:
    • Coordinated cross-functional technical teams and delivery priorities across service delivery, infrastructure implementation, and operational support
  • Stakeholder Management:
    • Acted as key interface between clients, internal IT/technical teams, and operational stakeholders to align requirements, priorities, and timelines
  • Operational Excellence:
    • Managed delivery tracking for 8 concurrent projects, overseeing documentation, issue resolution, and handovers to ensure stable execution and client satisfaction.
  • Infrastructure Support:
    • ?Supported infrastructure-related deployments in a data center / connectivity environment with exposure to hosting and cloud-related operational workflows
Internet Provider in Berlin GmbH
Berlin
1 Jahr 1 Monat
2025-04 - 2026-04

Residential Property Development & Refurbishment

Project Manager
Project Manager

  • End-to-End Delivery: Leading a full "gut renovation" of a residential apartment, managing all phases from design to high-quality execution
  • Contractor Management: Orchestrating all trades and contractors, aligning schedules, and ensuring quality standards on-site
  • Operational Control: Managing day-to-day site priorities and resolving coordination bottlenecks to maintain strict delivery timelines

Berlin
4 Monate
2024-10 - 2025-01

Hardware & Software Testing

Site Lead / Technical Team Lead
Site Lead / Technical Team Lead
  • Site Operations:
    • Led day-to-day operations of the Berlin testing site, coordinating on-site teams of 5 engineers/30 testers and optimizing technical support workflows
  • Technical Leadership:
    • Orchestrated hardware and software testing for wearable and mobile devices, ensuring 100% readiness of complex device inventories and support processes
  • Incident Management:
    • Supervised live test sessions, resolving critical technical blockers in real-time to maintain testing velocity and data integrity
  • Global Compliance:
    • ?Partnered with international stakeholders to guarantee process compliance and high-quality delivery for 6 global testing programs
Applause Quality Inc
Berlin
3 Jahre 7 Monate
2021-07 - 2025-01

Digital Signage

Deployment Coordinator / Field Operations Lead
Deployment Coordinator / Field Operations Lead
  • Rollout Management:
    • Coordinated nationwide technical rollouts and maintenance for 5000+ digital signage systems, ensuring high availability and service continuity
  • Field Deployment Planning:
    • Optimized service routes and execution priorities for 8 field technicians, significantly increasing on-site delivery speed and resource efficiency
  • Service Continuity:
    • Acted as the primary escalation point between key clients and support teams to resolve critical incidents under strict SLAs
  • Quality Assurance:
    • ?Standardized documentation of service activities and technical issues, leading to improved reporting accuracy and faster follow-up actions
Blitzen GmbH
Berlin
11 Jahre
2011-01 - 2021-12

Daily Operations & Event Logistics

Project Manager
Project Manager
  • Operational Logistics:
    • Managed large-scale bus hub operations and vehicle flow in highvolume environments (BerlinBus / Bassliner e.V.)
  • Warehouse & Site Setup:
    • ?Orchestrated equipment allocation, truck loading, and on-site setup workflows for corporate events
various
5 Jahre 2 Monate
2016-06 - 2021-07

Custom IT Solutions

Technical Project Manager & Service Technician
Technical Project Manager & Service Technician
  • Technical IT Solutions:
    • Delivered tailored IT and AV infrastructure for large-scale medical congresses across Europe, ensuring high-availability networks for up to 15.000 attendees
  • Resource Management:
    • Orchestrated project planning and equipment logistics for 5 concurrent international events, managing technical crews of 15 members under strict deadlines
  • Strategic Communication:
    • Acted as the primary liaison between technical teams, international clients, and non-technical stakeholders to ensure seamless execution in timecritical, high-pressure environments
  • Hans-on Support:
    • ?Led on-site technical deployments, providing expert troubleshooting and stable service delivery throughout the entire event lifecycle
M Events Cross Media GmbH
Berlin

Aus- und Weiterbildung

Aus- und Weiterbildung

6 Jahre 6 Monate
2009-10 - 2016-03

Economics

B.A., Berlin School of Economics and Law
B.A.
Berlin School of Economics and Law


2 Jahre 4 Monate
2001-09 - 2003-12

Office Management

Handwerkskammer München
Handwerkskammer München



Position

Position

Senior Project Manager | Technical Operations & Service Delivery

Kompetenzen

Kompetenzen

Top-Skills

Service Delivery Field Execution Contractor & Vendor Coordination Quality Control Escalation Handling hands-on IT-Betrieb Immobilienmanagement

Produkte / Standards / Erfahrungen / Methoden

Profile

Hands-on Project Manager with 10+ years of experience delivering complex technical and operational projects across data center services, field operations, and live environments. Expert at coordinating cross-functional stakeholders, managing critical dependencies, and ensuring reliable execution under extreme time pressure. Combines a B.A. in Economics with a Professional Scrum Master I (PSM I) certification to bridge the gap between technical teams and business objectives.


CORE SKILLS & CERTIFICATIONS

Methodologies:

  • Professional Scrum Master I (PSM I)
  • Project Life Cycle Management
  • Scheduling & Dependency Tracking


Operations:

  • Service Delivery
  • Field Execution, Contractor & Vendor Coordination
  • Quality Control
  • Escalation Handling


Technical:

  • IT Infrastructure
  • Hardware/Software Deployment
  • Data Center Operations
  • Troubleshooting


TECHNICAL TOOLKIT

Project Management:

  • Jira
  • Asana
  • Monday
  • various Ticketing & ERP/CRM tools


Productivity:

  • Microsoft 365
  • Google Workspace

Betriebssysteme

OpenBSD
Linux
MacOS
Windows

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