Led a team of Windows engineers, overseeing daily activities and ensuring alignment with organizational goals. Coordinated team involvement in high-visibility projects, ensuring timely and efficient delivery. Monitored and tracked SLAs to maintain compliance and service quality. Managed release cycles, ensuring smooth deployments and minimal disruptions. Prepared detailed performance and progress reports for stakeholders and conducted service meetings to address issues, strategize improvements, and maintain operational transparency.
Provided comprehensive support for enterprise infrastructure, focusing on Windows Server environments, virtualization, cloud platforms, and advanced system automation. Delivered innovative solutions to optimize performance, improve availability, and streamline management processes.
Impact:
2012 - 2015: Install and configure software and hardware
Place of Work: Vienna, Austria
Role: WINDOWS SYSTEMS ADMINISTRATOR
Customer: S&T AUSTRIA
Tasks:
2010 - 2012: Diagnosing, troubleshooting, and developing new solutions
Place of Work: Bucharest, Romania
Role: L2 SUPPORT ENGINEER
Customer: S&T ROMANIA
Tasks:
2009 - 2010: Responding to technical support tickets
Place of Work: Bucharest, Romania
Role: SUPPORT ENGINEER
Customer: OMV PETROM
Tasks:
2007 - 2009: Research and identify solutions to software and hardware issues
Place of Work: Bucharest
Role: SUPPORT ENGINEER
Customer: DELL PEROT SYSTEMS
Tasks:
2006 - 2007: Taking calls & provide resolutions
Place of Work: Bucharest, Romania
Role: ACCOUNTS PAYABLE
Customer: GENPACT
Tasks:
Training
2017 ? 2017
VMWARE VSPHERE: OPTIMIZE AND SCALE (V6.7)
Bucharest, Romania
2016 - 2016
MCSA 2016
DIGITAL SKILLS
Active Directory & server roles
Virtualization
Physical infrastructure and disaster recovery
Monitoring & security
Messaging
ITIL, CMDB and Documentation
Automation & cloud
Led a team of Windows engineers, overseeing daily activities and ensuring alignment with organizational goals. Coordinated team involvement in high-visibility projects, ensuring timely and efficient delivery. Monitored and tracked SLAs to maintain compliance and service quality. Managed release cycles, ensuring smooth deployments and minimal disruptions. Prepared detailed performance and progress reports for stakeholders and conducted service meetings to address issues, strategize improvements, and maintain operational transparency.
Provided comprehensive support for enterprise infrastructure, focusing on Windows Server environments, virtualization, cloud platforms, and advanced system automation. Delivered innovative solutions to optimize performance, improve availability, and streamline management processes.
Impact:
2012 - 2015: Install and configure software and hardware
Place of Work: Vienna, Austria
Role: WINDOWS SYSTEMS ADMINISTRATOR
Customer: S&T AUSTRIA
Tasks:
2010 - 2012: Diagnosing, troubleshooting, and developing new solutions
Place of Work: Bucharest, Romania
Role: L2 SUPPORT ENGINEER
Customer: S&T ROMANIA
Tasks:
2009 - 2010: Responding to technical support tickets
Place of Work: Bucharest, Romania
Role: SUPPORT ENGINEER
Customer: OMV PETROM
Tasks:
2007 - 2009: Research and identify solutions to software and hardware issues
Place of Work: Bucharest
Role: SUPPORT ENGINEER
Customer: DELL PEROT SYSTEMS
Tasks:
2006 - 2007: Taking calls & provide resolutions
Place of Work: Bucharest, Romania
Role: ACCOUNTS PAYABLE
Customer: GENPACT
Tasks:
Training
2017 ? 2017
VMWARE VSPHERE: OPTIMIZE AND SCALE (V6.7)
Bucharest, Romania
2016 - 2016
MCSA 2016
DIGITAL SKILLS
Active Directory & server roles
Virtualization
Physical infrastructure and disaster recovery
Monitoring & security
Messaging
ITIL, CMDB and Documentation
Automation & cloud