Sales Management, Consulting Management, Interims Management, Sales Enablement/Optimierung
Aktualisiert am 03.12.2024
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 02.12.2024
Verfügbar zu: 50%
davon vor Ort: 50%
Customer relationship Management (CRM)
Leadership & mentoring
Business Process Improvement
Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce
Managementberatung
Managementerfahrung
After Sales
Beratung
Business Development
Business Intelligence
Scrum
Projektmanagement/Projektleitung
Teamleading
coach
Sales Manager
Prozessoptimierung
German
Muttersprache
Danish
Muttersprache
English
Verhandlungssicher

Einsatzorte

Einsatzorte

Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

2 years 4 months
2021-11 - 2024-02

Business Development (New Labels) and Alliance Management

Business Architect Director
Business Architect Director
  • Managed business development and portfolio growth efforts for new customers and logos in life science, manufacturing and defense sector
  • Acted as the Interim Alliance Manager for Salesforce Germany from Jan 2022 to Nov. 2022.
    • Led alliance management with Salesforce and related partners in the Salesforce eco system
    • Drove business development from the alliance management perspective
Salesforce Microsoft Sharepoint Atlassian JIRA Atlassian Confluence Office 365
Capgemini Deutschland GmbH
1 year 11 months
2020-01 - 2021-11

Established and managed the global Salesforce Practice

Global Head of Salesforce Practice
Global Head of Salesforce Practice
  • Successfully led three acquisitions in just four months.
  • Drove business development, alliance management, pre-sales, and delivery management.
Atos Information Technology GmbH
2 years 5 months
2017-08 - 2019-12

Established the German Salesforce Practice

Associate partner - Global Consulting
Associate partner - Global Consulting
  • Drove business development, alliance management, pre-sales, and delivery management
  • Lead in multiple Bid?s
  • Oversaw delivery management, project management, and project architecture for Salesforce projects
Atos Information Technology GmbH
3 years 5 months
2014-03 - 2017-07

Oversaw delivery management

Senior Delivery Manager
Senior Delivery Manager
  • Oversaw delivery management, project management, and project architecture for Salesforce projects.
  • Provided management and business consulting expertise to clients in regards of CRM (Salesforce), sales- and service-enabling, -performance management, and - operations
  • Lead in pre-sales activities
Cognizant Technology Solutions
1 year 3 months
2013-01 - 2014-03

Established and managed the Salesforce development and admin team

Product Manager
Product Manager
  • Leading the implementation of Salesforce.com as the company's CRM, enhancing sales and internal service processes.
  • Established and managed the Salesforce development and admin team.
  • Identified and defined new usage areas for Salesforce within the organization.
SIXT ES
1 year 7 months
2011-06 - 2012-12

Conducted project coaching and training on Salesforce

Solution Architect / Project Manager
Solution Architect / Project Manager
  • Project management and integration architecture for Salesforce.com.
  • Conducted project coaching and training on Salesforce
ITB Consult (later Oinio)
8 months
2010-10 - 2011-05

Implemented a successful pricing model

Self Employed - Product Manager
Self Employed - Product Manager
  • Supported a startup in developing an EAI tool based on Salesforce.com
  • Defined requirements, managed the development team, and ensured product quality
1 year 9 months
2008-11 - 2010-07

Provided onsite product consulting and project coaching

Principal Consultant
Principal Consultant
  • Provided onsite product consulting and project coaching on business integration and SOA
  • Acted as an enterprise architect and led pre-sales efforts for the ORACLE WebLogic Stack
Oracle Deutschland GmbH
4 years 1 month
2004-10 - 2008-10

Delivered onsite product consulting and project coaching

Senior Business Consultant
Senior Business Consultant
  • Delivered onsite product consulting and project coaching on business integration and SOA
  • Acted as an enterprise architect and led pre-sales activities for the BEA WebLogic Stack
Oracle Deutschland GmbH
2 years 9 months
2002-01 - 2004-09

Provided product consulting, project coaching on EAI and business integration

IT Architect
IT Architect
  • Led technical and business training on the IBM WebSphere Interchange Server
  • Acted as a technical team lead on projects and provided pre-sales support
IBM Deutschland GmbH
1 year 10 months
2000-03 - 2001-12

Provided product consulting, project coaching on EAI and business integration

Consultant
Consultant
  • Delivered technical training on the WebSphere Interchange Server 
IBM Deutschland GmbH
2 years 5 months
1993-01 - 1995-05

Performed industrial-scale medical blood examination and testing

Technician
Technician
  • Served as the Substitutional Head of Department from 01/1995 on
Laborgemeinschaft Bayrischer Ärzte
3 months
1992-09 - 1992-11

Assisted in medical research on dermally applied lipoid soluble drugs

Technical Assistant
Technical Assistant

Klinikum Rechts der Isar

Aus- und Weiterbildung

Aus- und Weiterbildung

2 years 6 months
1997-09 - 2000-02

Apprentice

Completed an apprenticeship to become a programmer, gaining expertise in SAP/FI, CO, MM, ABAP4, and mainframe/PL1 programming, Jacobsen Software GmbH
Completed an apprenticeship to become a programmer, gaining expertise in SAP/FI, CO, MM, ABAP4, and mainframe/PL1 programming
Jacobsen Software GmbH
  • Completed an apprenticeship to become a programmer, gaining expertise in SAP/FI, CO, MM, ABAP4, and mainframe/PL1 programming
  • Undertook external internships at MAN Trucks and Generali Insurance
2 years
1990-09 - 1992-08

Apprentice

Completed an apprenticeship to become a chemical technician, Chemieschule Dr. Erwin Elhard
Completed an apprenticeship to become a chemical technician
Chemieschule Dr. Erwin Elhard

Kompetenzen

Kompetenzen

Top-Skills

Customer relationship Management (CRM) Leadership & mentoring Business Process Improvement Salesforce Sales Cloud Salesforce Service Cloud Salesforce Managementberatung Managementerfahrung After Sales Beratung Business Development Business Intelligence Scrum Projektmanagement/Projektleitung Teamleading coach Sales Manager Prozessoptimierung

Schwerpunkte

  • Business development
  • sales management
  • service management
  • customer relationship management (CRM)
  • alliance management
  • team management
  • analytical & strategic thinking
  • creative problem-solving
  • solution orientation
  • leadership & mentoring
  • cross functional communication
  • project management
  • business process improvement
  • Salesforce Advocate

Produkte / Standards / Erfahrungen / Methoden

Profile

With over two decades of experience in international technical, strategy, and management consulting companies, including over 10 years in diverse leadership roles ? internal and at customers site - I have cultivated a reputation as a dedicated team player and supportive leader. Specialized in CRM, sales- and service-enabling, -performance management, and -operations, I have successfully planed and led holistic large-scale technology and organizational transformations on a global scale, resulting in a significant increase in efficiency and revenue growth. My profound understanding of strategic technology and organizational requirements and challenges across all levels in B2B, B2C and/or B2B2C enabled me to reorganize, build up and run a successful global Salesforce consulting organization during Covid.I am driven by a creative, strategic and analytic mindset and with strong organization, communication and presentation skills. With a focus on delivering both short and long-term values, coupled with my experience in global management, business development, pre-sales and delivery in large- and small-scale environments, I can shape compelling value propositions for new and existing clients. With extensive experience spanning, Software, Manufacturing, Automotive, Defense, Life Science, Energy and Utility and Insurance, I bring a diverse skill set and industry expertise to the table. I am motivated and driven by success ? of the customer and my team members


Danish Army

08/1995 - 07/1997

Role: Squad Leader / Platoon Sergeant 

Customer: Danish Army


Tasks:

  • Led a mechanized infantry squad
  • Conducted training for recruits, privates, and NCOs on company level.
  • Acting platoon sergeant during the final five months of service.

Branchen

Branchen

  • Automobile
  • Manufacturing
  • Defence
  • Insurance
  • Energy & Utilities
  • Telco

Einsatzorte

Einsatzorte

Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

2 years 4 months
2021-11 - 2024-02

Business Development (New Labels) and Alliance Management

Business Architect Director
Business Architect Director
  • Managed business development and portfolio growth efforts for new customers and logos in life science, manufacturing and defense sector
  • Acted as the Interim Alliance Manager for Salesforce Germany from Jan 2022 to Nov. 2022.
    • Led alliance management with Salesforce and related partners in the Salesforce eco system
    • Drove business development from the alliance management perspective
Salesforce Microsoft Sharepoint Atlassian JIRA Atlassian Confluence Office 365
Capgemini Deutschland GmbH
1 year 11 months
2020-01 - 2021-11

Established and managed the global Salesforce Practice

Global Head of Salesforce Practice
Global Head of Salesforce Practice
  • Successfully led three acquisitions in just four months.
  • Drove business development, alliance management, pre-sales, and delivery management.
Atos Information Technology GmbH
2 years 5 months
2017-08 - 2019-12

Established the German Salesforce Practice

Associate partner - Global Consulting
Associate partner - Global Consulting
  • Drove business development, alliance management, pre-sales, and delivery management
  • Lead in multiple Bid?s
  • Oversaw delivery management, project management, and project architecture for Salesforce projects
Atos Information Technology GmbH
3 years 5 months
2014-03 - 2017-07

Oversaw delivery management

Senior Delivery Manager
Senior Delivery Manager
  • Oversaw delivery management, project management, and project architecture for Salesforce projects.
  • Provided management and business consulting expertise to clients in regards of CRM (Salesforce), sales- and service-enabling, -performance management, and - operations
  • Lead in pre-sales activities
Cognizant Technology Solutions
1 year 3 months
2013-01 - 2014-03

Established and managed the Salesforce development and admin team

Product Manager
Product Manager
  • Leading the implementation of Salesforce.com as the company's CRM, enhancing sales and internal service processes.
  • Established and managed the Salesforce development and admin team.
  • Identified and defined new usage areas for Salesforce within the organization.
SIXT ES
1 year 7 months
2011-06 - 2012-12

Conducted project coaching and training on Salesforce

Solution Architect / Project Manager
Solution Architect / Project Manager
  • Project management and integration architecture for Salesforce.com.
  • Conducted project coaching and training on Salesforce
ITB Consult (later Oinio)
8 months
2010-10 - 2011-05

Implemented a successful pricing model

Self Employed - Product Manager
Self Employed - Product Manager
  • Supported a startup in developing an EAI tool based on Salesforce.com
  • Defined requirements, managed the development team, and ensured product quality
1 year 9 months
2008-11 - 2010-07

Provided onsite product consulting and project coaching

Principal Consultant
Principal Consultant
  • Provided onsite product consulting and project coaching on business integration and SOA
  • Acted as an enterprise architect and led pre-sales efforts for the ORACLE WebLogic Stack
Oracle Deutschland GmbH
4 years 1 month
2004-10 - 2008-10

Delivered onsite product consulting and project coaching

Senior Business Consultant
Senior Business Consultant
  • Delivered onsite product consulting and project coaching on business integration and SOA
  • Acted as an enterprise architect and led pre-sales activities for the BEA WebLogic Stack
Oracle Deutschland GmbH
2 years 9 months
2002-01 - 2004-09

Provided product consulting, project coaching on EAI and business integration

IT Architect
IT Architect
  • Led technical and business training on the IBM WebSphere Interchange Server
  • Acted as a technical team lead on projects and provided pre-sales support
IBM Deutschland GmbH
1 year 10 months
2000-03 - 2001-12

Provided product consulting, project coaching on EAI and business integration

Consultant
Consultant
  • Delivered technical training on the WebSphere Interchange Server 
IBM Deutschland GmbH
2 years 5 months
1993-01 - 1995-05

Performed industrial-scale medical blood examination and testing

Technician
Technician
  • Served as the Substitutional Head of Department from 01/1995 on
Laborgemeinschaft Bayrischer Ärzte
3 months
1992-09 - 1992-11

Assisted in medical research on dermally applied lipoid soluble drugs

Technical Assistant
Technical Assistant

Klinikum Rechts der Isar

Aus- und Weiterbildung

Aus- und Weiterbildung

2 years 6 months
1997-09 - 2000-02

Apprentice

Completed an apprenticeship to become a programmer, gaining expertise in SAP/FI, CO, MM, ABAP4, and mainframe/PL1 programming, Jacobsen Software GmbH
Completed an apprenticeship to become a programmer, gaining expertise in SAP/FI, CO, MM, ABAP4, and mainframe/PL1 programming
Jacobsen Software GmbH
  • Completed an apprenticeship to become a programmer, gaining expertise in SAP/FI, CO, MM, ABAP4, and mainframe/PL1 programming
  • Undertook external internships at MAN Trucks and Generali Insurance
2 years
1990-09 - 1992-08

Apprentice

Completed an apprenticeship to become a chemical technician, Chemieschule Dr. Erwin Elhard
Completed an apprenticeship to become a chemical technician
Chemieschule Dr. Erwin Elhard

Kompetenzen

Kompetenzen

Top-Skills

Customer relationship Management (CRM) Leadership & mentoring Business Process Improvement Salesforce Sales Cloud Salesforce Service Cloud Salesforce Managementberatung Managementerfahrung After Sales Beratung Business Development Business Intelligence Scrum Projektmanagement/Projektleitung Teamleading coach Sales Manager Prozessoptimierung

Schwerpunkte

  • Business development
  • sales management
  • service management
  • customer relationship management (CRM)
  • alliance management
  • team management
  • analytical & strategic thinking
  • creative problem-solving
  • solution orientation
  • leadership & mentoring
  • cross functional communication
  • project management
  • business process improvement
  • Salesforce Advocate

Produkte / Standards / Erfahrungen / Methoden

Profile

With over two decades of experience in international technical, strategy, and management consulting companies, including over 10 years in diverse leadership roles ? internal and at customers site - I have cultivated a reputation as a dedicated team player and supportive leader. Specialized in CRM, sales- and service-enabling, -performance management, and -operations, I have successfully planed and led holistic large-scale technology and organizational transformations on a global scale, resulting in a significant increase in efficiency and revenue growth. My profound understanding of strategic technology and organizational requirements and challenges across all levels in B2B, B2C and/or B2B2C enabled me to reorganize, build up and run a successful global Salesforce consulting organization during Covid.I am driven by a creative, strategic and analytic mindset and with strong organization, communication and presentation skills. With a focus on delivering both short and long-term values, coupled with my experience in global management, business development, pre-sales and delivery in large- and small-scale environments, I can shape compelling value propositions for new and existing clients. With extensive experience spanning, Software, Manufacturing, Automotive, Defense, Life Science, Energy and Utility and Insurance, I bring a diverse skill set and industry expertise to the table. I am motivated and driven by success ? of the customer and my team members


Danish Army

08/1995 - 07/1997

Role: Squad Leader / Platoon Sergeant 

Customer: Danish Army


Tasks:

  • Led a mechanized infantry squad
  • Conducted training for recruits, privates, and NCOs on company level.
  • Acting platoon sergeant during the final five months of service.

Branchen

Branchen

  • Automobile
  • Manufacturing
  • Defence
  • Insurance
  • Energy & Utilities
  • Telco

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