• Knowledge of how-to manage the configuration and maintenance of ServiceNow platform
• Configuring application related fields, forms, views, email notifications, acceptance roles and access controls
• Administration of Knowledge Base and Service Catalog
• Knowledge of Configuration of the Core HR applications and Employee Center (HR Service, HR Catalog Items, Record Producers)
• Managed daily payroll for 5.000+ employees using SAP HR system, ensuring accurate processing
• Handled taxes and legal obligations as per regulations
• Oversaw employee timesheet accounting and SAP system maintenance
• Provided HR support to 5.000+ employees across three units using GST software

Profile
I am an experienced HR practitioner who has worked in this field for several years. During this time, I helped automate processes, which sparked my curiosity about how automation can help organisations become more successful. I then decided to learn new skills in the field of software development. It has now been a year since I started my journey in ServiceNow. In that time, I have earned several ServiceNow certifications.

Soft Skills

• Self-motivated and hard-working.
• Experience in multicultural work environments.
• Ability to work independently.

Professional History

2023 - today
Customer: on request
Role: Technical Consultant

2022 - 2023
Customer: Unique People Kosice
Role: Junior ServiceNow Administrator, Developer

2014 - 2022
Customer: Nidec Global Appliance
Role: HR Specialist