• System Analysis and requirement engineering.
• Designing and implementing digital transformation strategy using Power Platform, Dynamics CRM and Azure.
• Designing and Architecting system components focusing on Usability, Scalability and Maintainability.
• Application Consultation and best practices.
• Developing system components (Customization, Plugins, Scripts, Apps, Flows and Dashboards).
• Implementing Power Platform Adoption and Governance
• Migrating data to target system using best practices (Scribe, Kingswaysoft, Custom).
• Conducting end user trainings.

Key Projects

• Zurich: Analyzed the legacy CRM system and all related integrations, designed and structured work packages for the migration to Dynamics CRM, and developed new system components to support the target architecture.
• Markel: Built a CRM-based loyalty program and integrated Dynamics CRM (Sales and Customer Insights) with an online geo-map to enable efficient broker lead generation.
• Eon and Westnetz: Developing Power Platform and Dynamics CRM Projects, examples:
  • Integration Layer development for Electricity Devices online ordering process (connects e-Commence, Email Service, Dynamics CRM and Delivery Platform).
  • Energy Factories Construction and maintenance process (Dynamics CRM Sales, Project Operations and Field Service).
  • Energy Stations Partners Contacts Details (Dynamics CRM, Power Pages and Automate): Partners Portal for exchanging Contact Details of each Station.
  • CRM Platform Health Dashboard (Power BI).
  • ?Customer Request Management with Contact Center (Dynamics CRM Service, USD and Portal).
• Modus: Support an IT Company with managing and implementing many Dynamics CRM and Power platform projects, examples:
  • Time Booking App (Power Apps)
  • Dynamics Markting with GotoWebinar (Dynamics Markting, Power Automate)
  • Customer Complains Portal (Power Pages): Customer Portal for tracking Tickets and receiving Hotfixes.
  • Customer Support Portal (Power Pages) : Customer Portal for Musical Instruments after Sale Support.

• Analysing customer business requirements.
• Designing and architect the system (hardware, software, environment, applications and integration).
• Implementing customer requirements.
• Consulting on best practices and latest techniques.
• Power Platform topic owner (learn, share and advise)
• Power Platform Security/Governance advisor for environment strategy, DLPs, Security and CoE.
• Support Marketing with Power Platform activities (Organize AIADs Sessions, Rework Conference
• Supporting the company to market and sell Dynamics and Power platform in Germany.

Key Projects

• Clariant: analyse, design and migrate all CRM database to Cloud CRM using Scribe online and architect Enterprise Apps (Dynamics CRM).
• B.Braun: advise and implement power platform governance strategy, design and develop low code applications (Canvas, Model driven)

• Analysing customer business requirements
• Designing and architect the system (hardware, software, environment, applications and integration)
• Developing application using Dynamics CRM, SharePoint, MS .net, SQL Server, JavaScript, SSRS and SSIS

Key Projects

• Mowaamah: assessment and certification of companies to assess suitability of the working environments for disabled employees (Dynamics CRM, Sharepoint, Javascript, WCF and SSRS)

• Analysing customer business requirements
• Providing technical and business consultations
• Designing and architect the system (hardware, software, environment, applications and integration)
• Developing application using Dynamics CRM, SharePoint, MS .net, SQL Server, JavaScript, SSRS and SSIS

Key Projects

• Mowaamah: assessment and certification of companies to assess suitability of the working environments for disabled employees (Dynamics CRM, Sharepoint, Javascript, WCF and SSRS)
• Saudi Exports: exhibitions management to market Saudi Arabia?s exports (Dynamics CRM, WCF and SSRS)

• Developing application using Dynamics CRM, MS .net, SQL Server, JavaScript, SSRS and SSIS
• Developing design and deployment documents
• Conducting users and developers? trainings

Key Projects

• Gulf International Bank: virtual banking, retail banking, corporate banking, case management, loyalty management and call center management (Dynamics CRM, SSRS)
• Ahli United Bank: retail banking, sales force management and incentive management (Dynamics CRM, SSRS, SSIS)
• National Bank of Kuwait: retail banking and call center management (Dynamics CRM, SSRS)

• Developing application using Dynamics CRM, MS .net, SQL Server and JavaScript

Key Projects

• Auto Lease: cars finance management system (Dynamics CRM, SSRS)
• First Lease: real estate finance management (Dynamics CRM, SSRS)