Working as solution architect for the Audi account,
I’m responsible for architecting , planing and
designing the NAS migrations.
We are migrating data from 36 legacy Netapp
systems in 5 different locations to the new Isilon
and Unity storage environment. The amount of
data is about 10PB with several hundred vfilers
and approximately 150000 shares to be migrated.
The systems are hosting the user home directories,
profiles as well as application data and project
data. Both CIFS and NFS are used in the
environments.
The focus of my work is the analysis of the existing
infrastructure and translating it in a new design
adjusted to the Isilon and Unity hardware and
functionality. Exploring the existing services and
mapping them to the new infrastructure. Designing
the new infrastructure and migration methods to
enable a smooth transition and cut over.

Working as storage architect, I’m responsible for architecting the European Commission’s next generation storage platform. I do the design, implementation planing and migration planing for 4
new 16 node Isilon clusters to replace the existing Netapp infrastructure. The systems are hosting the user home directories, profiles as well as NFS application data and Oracle
EXDP data. The European Commissions document repositories are also hosted on the systems. My focus includes the analysis of the existing infrastructure and translating it in a new design
adjusted to the Isilon hardware and functionality. Exploring the existing services and mapping them to the new infrastructure. Designing the new infrastructure and migration methods to enable a smooth transition and cut over. I’m also working on
solutions for monitoring the new infrastructure, security related implementations like Antivirus, and backup and DR solutions based on Superna EyeGlass.

Working for EBG as Data center and migration consultant. Responsible for Data center migration, consolidation and data migrations Projects include ICBCS, London, data center
consolidation Migrosbank, Zürich, Exadata replacement
China Construction Bank, Amsterdam, data center reorganisation Portugal Telecom, storage replacement and
consolidation. We are replacing 4 HDS AMS and USP-V systems and 7 Netapp clusters, with together more than
1700 luns and 3300 VM’s, roughly 500 TB of AIX / HPUX / Linux Oracle databases and Windows based SQL servers to Huawei storage. Mapei, storage replacement We replace 4 IBM SVC and DS8870 storage arrays that are the backend for AS400 and
VMWare farms

Working for the Allianz account. Responsible for Data
center migration, Metro Cluster C-Dot implementation, data migration from 7 mode to CDot Metro Cluster Implementation of new Monitoring tools (OnCommand Unified Manager) and Work Flow Automation and standardization

Consulting and planning on C-Dot migrations, Metro Cluster C-Dot implementations, data migrations from 7 mode to C-Dot
Backup and DR configuration and planning with Snapvault and Snapmirror. Integration of Netapp and VMWare ESX, MS
Exchange, SQL server Consulting and implementation of Monitoring and tools; Oncommand Unified manager, Work Flow
Automation and standardization

Responsible for Data Ontap C-Dot implementation and migration from 7 mode to C-Dot Concept, installation and configuration of DR systems and policies, definining of Snapvault and Snapmirror policies Installation and configuration of new E-series
systems as backup target Implementation of Work Flow Automation and standardization of work instructions and procedures

I was working for Novartis NX as Storage Consultant.
I was responsible for the high level design, detail design and implementation, 3 rd level troubleshooting and maintenance of the companies NetApp Storage systems worldwide.
My focus was the preparation of the worldwide rollout of Clustered Data Ontap, the design, testing and implementation in the existing NX environment. I was also working on the implementation of the Netapp WFA tool to standardize and simplify common tasks across the geographies. As well as
tools for reporting and self service tools to make storage administration and rollout easier and less time consuming.

I was working for the Shell team. My main focus was
the design of a cluster mode roll out and design template for the the NFSv4, NFSv4.1 and pNFS setup. In addition I wrote the default design for the small and remote site rollout of 7-mode Netapp filers.

I was working for the Novartis account. Our team’s
main responsibilities included design,implementation, 3 rd level troubleshooting and maintenance for the companies IBM N-series storage systems deployments around the globe.
We design, manage and maintain a highly complex storage environments, solving incidents resulting in optimal running systems.

Technical project planning, execution and implementation of NetApp based storage solutions. 3 rd level troubleshooting and maintenance for the customers storage systems and applications Planning and implementation of VMWare and Netapp based virtualisation solutions Presales support to sales projects across the German speaking part of Switzerland.
Presentation of NetApp based storage solutions to
potential customers Providing training and workshops to existing and new customers.

I was working for the Novartis account. Our team’s main responsibilities included design, and world wide rollout of N-series systems for the customer

I was onsite with Saudi Aramco, the world’s biggest crude oil producing company. My main responsibilities includes design, implementation, troubleshooting and maintenance for the
companies IBM N-series storage systems deployments.
I'm also involved in designing and implementing new management concepts and tools and in providing technical support to sales projects for other customers across Saudi Arabia.

I managed 2 teams of TSE providing support to NetApp customers in the German speaking countries D / A / CH
Coaching and training Technical Support Engineers in
the German teams Managing escalations and maintaining relations with customers and corporate teams worldwide
and in the region Technical Support Manager Korean, Japanese,
English team in Da Lian / China As TSM in Da Lian I was responsible for the initial staffing, hiring and training of all the TSE in the center.
I managed to hire and train the need people in a 4 month time frame. As manager of the Japanese team I managed to drive down the existing backlog by 500 cases in the first 3 month.
Managing the English team we started with customers from Hong Kong and Thailand, in 5 month time we were able to service all English speaking customers in the whole of Asia, including New Zealand.
Building up and opening the Technical Support Centre
in Da Lian Hiring and training 30 Technical Support Engineers for
Korean, Chinese, Japanese and English language support Managing the Korean, Japanese and English team
with 20 TSE guaranteeing world class support experience for customers across the region.
Establishing and documenting support processes in accordance with corporate standards. Manage and maintain relations with customers and corporate teams in the region and worldwide
Technical Global Advisor for E.ON and WEB.DE I was the primary technical contact for all support cases of E.ON, Netapps biggest SAN customer in Europe Be the technical liaison for the sales team Ensure proper case handling and prioritization for
E.ON cases in the TSC and across the Organisation.
Work together with various groups in NetApp to get technical issues resolved, involving sustaining and product engineering as needed iler Escalation Engineer As Escalation Engineer I was involved in a huge number of high level escalations, a number of the more sensitive escalations were with Web.De – Germanys biggest free email provider. Web.de was so satisfied with my support and the quality of work I delivered, that they bought a TGA contract when they learned that I was going to accept a TGA role. Troubleshooting NetApp filer hardware in stand alone
or clustered system Diagnosing Fibre Channel Arbitrated Loop, shelf and disk problems Troubleshoot NetApp’s proprietary OS Data ONTAP Troubleshoot WINS, DNS, Active Directory, LDAP
and NIS problems Troubleshoot Multi-protocol security and file access issues Troubleshoot third party products like MS
Exchange, SQL Server, Oracle or Lotus Notes, in stand alone or Microsoft Cluster configurations to use NetApp filers as backend storage devices Perform multi-level diagnosis, replication and
resolution of both hardware and software issues Resolving Network and performance problems with filers in Ethernet networks.

• Product lead for Norton Ghost Troubleshooting Norton
• Ghost, providing training for Norton Ghost to co-workers
  Collect feedback from customers participating in Betatests
  and relay it to product development and engineering
• Troubleshooting Norton Anti Virus server products, assist with network installation and configuration problems
• Troubleshooting PcAnywhere installation and configuration for various network protocols

I was working in a virtual team distributed over China and Germany. Our team compiled a German- Chinese dictionary on Social-market economy terminology. In collaboration with the Siemens-Nixdorf AG this dictionary was published to the Internet

I was responsible for the purchasing and shipping of bare bone systems, video cards, laptops and power supplies from suppliers in China and Taiwan