Inbetriebnahme von Leitstellen Infrastrukturen der Polizei und Feuerwehr der Freien und Hansestadt Hamburg

IT-Projektleiter Leitstellen Neubauten

Leading the IT Infrastructure Department with 20 Employees from Project Phase to Operational Services. Building up a Roadmap/ Head map for after Project activities. Setting up ITIL Processes (Incident, Service Request, Change and CMDB). External Provider Management and Service Delivery fulfillment. Planning and preparing the next operational steps like SAP- Classic, BW and IS-U Migration from Hosted Service to On Premise Solution. Mobile Device Management with full scale of security issues for a Critical Infrastructure Environment. Building up an high availability Data Center Operations. Planning an integrated ISMS Setup and getting ready for BSI / 2700x Audit

Tasks: Business development of local Team from India, Pakistan, Indonesia advisory and training, skill development. IT Infrastructure Service and Operations setup of Organization and setup of Quality Processes for Customers like: Porsche (middle east), Al Nabooda Automobiles LLC, Microsoft and HP. Cooperation development between different stakeholder in Dubai, India, China and Africa

Phase 1: A new Infrastructure Platform like Datacenter's, Server, Network and Storage had to be designed, sized, purchased, installed and implemented.My role/task: Architecture, Sizing and support of the EU-Tendering Process. Implementation and Go Live of the new Infrastructure Platform.

Phase 2: The move/migration of Applications and Services has to be coordinated in time/budget and quality. All Applications (110 Apps like SAP IS-U, BW, HR with various side Appl., WEB Apps, Windows/ Linux based Apps, SQL and Oracle DBs, various Archive Systems, Clustered Solution, critical Infrastructure Setup) to provide and operate an Energy Providing Company had to be migrated/moved from Vattenfall to Stromnetz Hamburg.My role as In-carving Manager is to coordinate time, quality and functionality of Apps. With the right resources for migration task. From test phase to production (go Live) status.

Phase 3: New/ Change of Client Infrastructure. Vendor Setup of Stromnetz Client Image, Software Portfolio cleaning, Rollout Planning for 1297 Clients. Communication activities for Client/ Printer Rollout. Network reengineering (LAN/WAN and W-LAN) from Vattenfall to Stromnetz Hamburg. Additional tasks: File / Home drive Migration and MS-Exchange Migration.My role as Project Manager: Responsible to coordinate all tasks and parties. Project Setup, coordination of different tasks,Keeping track of techn. Functions and Rollout activities, communication to Project Lead and Business Stakeholder till end-user community.Project Tools: MS SharePoint 2010 for int/ext usage, Themis Document Management and Confluence as Knowledge Wiki.The Project Volume: app. 350 Persons on Vattenfall and 60 on Stromnetz Hamburg site. Project Volume 55M€,

Infrastructure Budget 24,2M€, Cost tag 22,6M€.

Project timing: mid 2014 until 31.03.2016

Project has successful finished in time, budget and quality

CarveIn Manager von IT Infrastrukturen, nonSAP und SAP Applikation Migration, Netzmigrationen, Client und Drucker Installationen, SetUp und Inbetriebnahme eines Rechenzentrums.

KRITIS Anforderungen umsetzen.

Tasks: Documentation and Inventory of Data Collections,

Creation of Rules, Guidelines for Meeting, Reports and Project Plans. Setting up MS SharePoint 2010 Library for the Project. Setup and integration of Change, Event and Incident

Management for the internal Service Desk Tool, BMC Remedy. Setup and Test of Escalation Processes. 

Onboarding of the Project Manager

Leading the Department with 78 Employees, Budget 1xM€. Ongoing Service for 5170 Users in Europe (Office, Showrooms and Shops), IT Architecture and IT Services for: Lotus Notes Mail System, AIX, SUN Solaris, Windows 200xServer, Storage, File, Print, Back Up & Recovery, Disaster Recovery, internal and external Data Center Services, Standardization of Service Processes. 

LAN/WAN/ W-LAN, Services for Business Critical Apps. and

Internal/external EDi Connection. Leading the Outtasking of Business Processes and Outsourcing of IT-Infrastructure Baseline Services to Mindtree in India. Leading the Setup for an Multi-Vendor Support Organization

SAP Infrastructure and SAP Basis Team, responsible for FiCo,

BWA, Retail, Wholesales, Logistics and Warehouse, steering of External Suppliers, Hard, - Software; - Licenses Responsible. Onboarding of new position holder.

Business Case: Lotus Notes to Exchange (O365), Data Center Assessment and recommendation for actions to Executive Management

Operational Services 1600 Customer Users at 28 Locations worldwide after Outsourcing / carve out project. Office and production sides. IT Service Coordination between different Vendors and Organizations. ITIL Based Service Implementation Technologies : Microsoft Server 2003/2008R2, MS Hyper V, VM ware, Lotus Notes, Active Directory, SCCM and SCOM. XP and WIN7 User environment

Service Delivery Manager and Outsourcing Lead Manager, for Freudenberg IT LP, Raleigh-US, Durham, Freelance, for Customers who has outsourced there IT Infrastructure like Arizona Chemicals, BSN, Fresh direct, Orion Engineered Carbons

Project Tasks: Side Inventory and prerequisite check. Getting the side’s technical ready for Carve Out. Side Server and NetApp Installations. APAC Operational responsible for the Carve Out/ Outsourcing task. Project Management and reporting towards the US based global team. 

Technologies: Microsoft Server 2008R2, MS Hyper- V, NetApp 2040, Production Systems Integration

Transition of SAP Infrastructure from Microsoft Cluster based Architecture to an IBM Power 7 Environment. Expanding of a Citrix Environment Architecture. Data Migration from EMC² Clarion SAN to EMC² 5500.

Tasks: Project Management, internal Consultancy. Project description, Tender definition and consultant as negotiator. Service transition and go live after full scale of outsourcing

Management and Leadership for appr. 120 Team Members, IT-Service Management, Customer IT-Strategy Development.

Main Topics: IT Outsourcing Projects, Managed Hosting, Data Center Operations, Cloud Computing, Virtualization, Service Desk, IT-Support, IT-Service and Project Sales

Development and Implementation of Internal ITSM Organization based on ITIL, Business Processes Integration, Mill Production System responsible, MES Continuity and new Setup, Development and Go live, IT Consulting and IT Performance Management, IT Lifecycle responsible, internal IT Consulting, IT Strategy Development, IT Budget responsible, Project Management, Business Development, IT Staff responsible                                                                              

Technologies: Windows NT > 2008R2, MS-Exchange,

Data Center operations, LAN/WAN architecture and operations, VAX and Unix Systems, Client Management with Software Distribution. Tools: ENTEOS Netinstall and MS SMS

SharePoint 2003-2010 for IT Dashboard and Document Management for int/ext usage

Leading IT Support Organization at different German locations IT Consulting and Sales, IT Project Management, Lead of IT Outsourcing Projects, International Business Development and Integration, HR, Finance, PL and Budget responsible                                                                                

Carelcomp GmbH, Tieto, TietoEnator GmbH (name change during M&As) Customer IT Support (Server, Clients, Network, Communication, Software, Applications), Business Development