·         Documentation of the 2 & 3 level Incident support process in Confluence

·         Coordination of incoming Incident-Tickets in ARS

·         Creation and Coordination of related Jira-Defect-Tickets

·         Nightly Batch-Job Execution Control and coordination of Errors

Test Manager for the Introduction of a new debtor management client including with replacement of two legacy systems including data migration

Onboarding Test Manager for the project ?XXX Bank?

Introduction of 3 new products, a mobile app and PSP Services for XXX Bank

&

 Role Definition of ?SAFe® Onboarding Test Manager?

- Koordination von Testteams und Testaktivitäten

- Sicherstellung der Durchgängigkeit von requirements bis 
  Testfällen und Defects (Adaptavist)

- Reporting des Teststatus und Defect Management

- Koordination von UAT with relevanten Fachbereichen wie 
  SAP FI/CO

- Koordination der Testdatenerstellung 

- Review von Requirements

- Ableiten und Definition von Testfällen

- Testdatenbereitstellung

- Systemtest und E2E Test in Verbindung mit Schnittstellen
   wie SAP FI/CO, Provisionierungsapplikation usw.

Test Analyst & Test Manager for Implementation of a new Web Application

• Test Case Design and Execution in Spira Test management Tool
• Alignment with Business Analysts
• E2E Testing from Source Systems (GAV, GPV, Syrius Adcubum, KSD) to Frontend Web GUI including Mobile Device Testing
• Testing of pure Salesforce GUI functionality
• Creation of Test Data in Source Systems (Customer Data, Policies)
• Modification of Test Data in Source System and verification of data Upstream
• Using of tools like Jira, Spira, Confluence,
• Test Planing
• Test Reporting
• Defect Management
• UAT Organisation & Execution with Business

• Test Case Design and Execution in Spira 
• Alignment with Business Analysts
• E2E Testing from Source Systems (GAV, GPV, Syrius       
  Adcubum, KSD) to Salesforce
• Testing of pure Salesforce GUI functionality
• Testing of User Role and Authorization Concept
• Creation of Test Data in Source Systems
  (Customer Data, Policies)
• Modification of Test Data in Source System and verification of data Upstream
• Automation of Test Scripts in Ranorex Test Automation Suite (Regression Test Cases)
• Support of Infrastructure changes from Avaloq to Avectris / Sanity Checks on Test Environments
• Additional using of tools like Toad for Oracle, WinSCP, Atlassian Confluence, Jira

Test Analyst / Test Engineer for a SAP based CRM solution. Goal is to decommission an outdated Bull Host solution including a full data migration.

• Using of Jira X-ray for all testing activities
• Test design and specification based on business processes
• Test execution in Peva, Quick Sale (Insurance Applications)
• Using Quick Sale and Bull Host for verification of data migration
• Defect raising and handling including retest of fixed defects
• Peva test user setup
• Test data definition and preparation via Quick Sale and Peva
• Test reporting of test activities and defects
• Defect Management and Triage with Development and Test Management
• Organization and Supporting of User Acceptance Test (UAT) phase
• Participation in alignment meetings with end user from expert areas and daily standups
• SAP Batch testing with JB Scripts

Test Manager / Test Engineer for a CRM Microsoft Dynamics project. Goal was the transfer of several business processes from several single applications into the CRM solution as main platform.

• Definition and implementation of test processes
• Setup of HP ALM for all test activities
• Test planning in MS Project and MS Excel
• Test design and specification based on user stories
• Leading of embedded tester in the scrum team
• CRM test user & test data setup and preparation
• Support to define and organize test data
• Test execution (functional on CRM GUI, Web Services and SQL Queries)
• Test reporting to all levels
• Defect Management and Defect Triage with Development and Product Owner
• Organization and proceeding of User Acceptance Test (UAT) phase
• Technical steering in testing of experts in all areas

Test Manager / Test Engineer in a Digitalization program. Goal was the implementation of new Relationship Manager tools Appway and RMEco next to the introduction of a new Temenos Wealthmanager Platform (Mid Layer). This platform should be the future data storage of Credit Suisse CH.

The program was proceeded on an Agile development process. The new applications should ensure that the business processes to read and modify customer data will be easier without using different accesses on different applications and tools. Additionally, the GUI should be getting more modern and useable on medium like tablet computer.

• Participation on PI Planning Sessions
• Participation on Backlog Grooming Sessions
• Coordination of JIRA ALM Bridge Add-on Setup
• Daily Stand Up Sessions
• Test design and specification based on the Jira Epics and Stories
• Support to define and organize test data and login credentials
• Coverage of User Journeys with test cases
• Test execution (on all domains)
• Test reporting
• Defect Management

Test Manager / Test Engineer for a DSS project. Goal is the implementation of a new Swiss Exchange pricing model for all SIX Customers (banks) with parallel substitution of the technical pricing and invoicing process via SAP Modules.

The new technology ensures the business pricing model includes a workflow initially triggered by Mainframe which goes then through several interfaces like ETL, eGateway, ERP, SAP PI, DWH, BI until the very end distribution of invoice documents to the customer via WebBox and Secure Mail.

• Test Script documentation
• Test schedule over all involved domains and expert groups like Fee Management, Accounting, General Ledger and Controlling.
• Ensure reaching Quality Gates Testing
• Test design and specification base on the business process
• Support to define and organize test data
• Test execution (on all domains)
• Test reporting
• Defect Management
• Manage System Integration testing and strong support in User Acceptance Test (UAT) phase aligned with Business Project Lead
• Technical steering in testing of experts in all areas

• Test Manager / Test Engineer for implementation of Customer Identification rule set to identify U.S. tax relevant Customers (FATCA)
• Test Manager / Test Engineer for changes in Due Diligence process (Sequoia)
• Test Engineer for different security changes on CIF applications (AURA)
• Test Engineer for some CIF small changes on CIF applications (Maintenance)
• Test Management Support for RRP/ LECH
• Test Management / Test Engineering for Formalities Control Center (FCC)
• Analysis of project requests and define Test Plan documentation
• Test schedule aligned with project requestor and provider
• Prepare and proceed Quality Gates Testing
• Test design, test specification and defect management
• Setup of test data
• Test execution (CIF, FrontNet, Tax)
• Test reporting
• Process, support and manage all test phases like User Integration Test (UIT), System Integration Test (SIT) and User Acceptance Test (UAT)
• Technical steering of test engineers

• Customizing of HP Quality Center ALM on test instance
• Writing specification & customizing documentation
• Documentation of ABB specific HP QC use cases
• Design of test cases based on the ABB use cases
• Setup of a generic xml format for import of existing ABB requirements into HP QC requirements module
• Preparation of a MS Excel sheet to export ABB test instructions into HP QC test plan module via HP Add-In

• Planning, coordination and control of all E2E integration test activities.
• Introduction of test methods and deliverables (e.g. test concept,
  test plan, test cases, test reports)
• Design, redesign and execution of test cases together with
  nominated testers (experts from specialist divisions).
• Setup of a test environment (hard- & software) exclusively for the execution
  of the APP E2E integration test, next to production premises.
• Ensure the coordination of all involved interfaces and the integration of
  the APP solution within substitution of the old system.
• Introduce, lead and coordinate a risk management workshop with the
  project stakeholders
• Introduction and user training for the tool TurboDemo
• Defect Management and Triage with stakeholders and developers

• Planning, coordination and control of all testing activities
• Ensure the coordination of all involved interfaces and the integration of a web-based process- and project management system
• Ensure the availability of the testing environment
• Redesign, restructuring and execution of test cases
• Defect Management and Triage with stakeholders and 3rd party vendor

• Planning, coordination and control of all testing activities
• Design and execution of test cases and migrated data
• Ensure the coordination of all involved interfaces and the integration of the IBM Rational tools to support tool based software development processes for reaching CMMI Level 3 (Traceability)
• Ensure the availability of testing environments (Hard- & Software)
• Coaching of test team- and user support team including usage documentation
• Accountability for implementation of test strategy and –methodology

• Analysis of the testing processes area host and Triple A portfolio application with working hands on and interview method
• Definition, documentation & recommendation of new testing processes
• Analysis of batch job runs for host end of day processing
• Coaching of test teams due to tools and test processes
• Execution of lessons learned workshops with the stakeholders

• Analysis of the testing processes area host and Triple A portfolio application with working hands on and interview method
• Definition, documentation & recommendation of new testing processes
• Analysis of batch job runs for host end of day processing
• Coaching of test teams due to tools and test processes
• Execution of lessons learned workshops with the stakeholders

01/2009 – 07/2009

Test Manager for FX Trading Application ATS

 Sector Trade Finance Solutions, Investment Banking

• Responsibility for the management of test-related activities for several Trading Applications
• Management of test teams (on- and offshore)
• Design and execution of test cases
• Ensure the availability of testing environments
• Contribution to driving forward the central test strategy to potential new users
• Interaction and collaboration with all relevant IT and business stakeholders
• Definition and establishment of effective and efficient processes

01/2009 – 07/2009

Test Manager for FX Trading Application ATS

Sector Trade Finance Solutions, Investment Banking

• Responsibility for the management of test-related activities for several Trading Applications
• Management of test teams (on- and offshore)
• Design and execution of test cases
• Ensure the availability of testing environments
• Contribution to driving forward the central test strategy to potential new users
• Interaction and collaboration with all relevant IT and business stakeholders
• Definition and establishment of effective and efficient processes

 03/2008 – 12/2008

Test Manager in different Data Warehouse & Business Intelligence projects,

 Sector Data Warehouse / BI, Private Banking

• Responsibility for planning, control and coordination of all testing activities
• Review and acceptance of all work products in relation to the test process
• Ensure the coordination of all involved interfaces
• Test design and test execution
• Management of test teams & test automation via SQL scripting
• Definition and establishment of effective and efficient processes
• Accountability for implementation of test strategy and -methodology