Fachlicher Schwerpunkt dieses Freiberuflers

Senior Projektleiter und Consultant für Dynamics CRM, MS SharePoint, .Net Softwareentwicklung sowie Analyse und Design von Softwarelösungen.

verfügbar ab
01.09.2020
verfügbar zu
100 %
davon vor Ort
100 %
PLZ-Gebiet, Land

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Österreich

Schweiz

Einsatzort unbestimmt

Projekte

04/2019 - 09/2020

1 Jahr 6 Monate

Implementierung Online Versicherung

Rolle
Solution Architekt, Business Analyst
Einsatzort
Zürich
Projektinhalte

Bancassurance Projekt UBS Start Business

On-Line Versicherungen für Gründer

Zurichbusinessinsurance.ch

On-Line Versicherungen für KMU

03/2016 - 04/2019

3 Jahre 2 Monate

Dynamics CRM Implementierung

Rolle
Solution Architekt, Business Analyst
Einsatzort
Zürich
Projektinhalte

Zentrale Kundenplattform (> 3500 User)

Implementierung von kundenspezifischen Funktionen im CRM System für:

Vertriebssteuerung (Opportunity Management)

Lead Management

Kampagnen Management 

Vertriebs-Cockpit mit PowerBI

Kenntnisse

Scrum

SAFE

Business Analyse

Solution Architektur

Produkte

Dynamics CRM 2016

PowerBI

Projekthistorie

 

2015: Dynamics CRM 2015 Implementation

 

Customer:

  •  Private Bank,  Zürich Switzerland

 

Role: 

  • Project manager, Business analyst

 

Project Scope:

  • Implementation of a new CRM System > 600 users

  

Technologies/Products/Tools:

  • Dynamics CRM 2015

  


  

2015: SharePoint Intranet

  

Customer:

  • Private Bank, Switzerland

  

Role:

  • Project manager, Business analyst

 

Project Scope:

  • Implementation of a new intranet solution for products and research and news management

 

Technologies/Products/Tools:

 

  • SharePoint 2013

 


2014: CRM-SharePoint Integration

 

Customer:

  • Utility company, Switzerland

 

Role:

  • Solution architect, Lead developer

 

Project Scope:

  • Implementation of an integration between Dynamics CRM and SharePoint 2013 for document management

 

Technologies/Products/Tools:

  • Dynamics CRM 2011
  • SharePoint 2013

 


 

07/2013 - 12/2013: Workflow Application

 

Customer:

  • Private Bank, Zürich

 

Role:

  • Project manager

 

Project Scope:

  • Implementation of a workflow application for client documentation services

 

Technologies/Products/Tools:

  • ASP.NET
  • SQL Server 2012
  • Microsoft Project Professional, Microsoft Project Server

 


 

07/2013 - 12/2013: Room Planning Software

 

Customer:

  • Private Bank, Zürich

 

Role:

  • Project manager

 

Project Scope:

  • Implementation of a new room planning software
  • Floor plan migration for all sites of the bank

 

Technologies/Products/Tools:

  • COR Aperture
  • SQL Server 2012
  • Microsoft Project Professional, Microsoft Project Server

 


 

07/2012 - 07/2013: SharePoint Migration

 

Customer:

  • Private Bank, Zürich

 

Role:

  • Project manager

 

Project Scope:

  • Migration of 21 custom SharePoint 2007 applications to SharePoint 2010
  • Migration of the bank’s Intranet to SharePoint 2010
  • Migration of >400 community sites to SharePoint 2010

 

Technologies/Products/Tools:

  • Microsoft SharePoint 2010
  • SQL Server 2008/2012
  • Visual Studio 2010/2012
  • Team Foundation Server
  • Microsoft Project Professional, Microsoft Project Server

 


 

01/2012 - 06/2012: Intranet News Management

 

Customer:

  • Private Bank, Zürich

 

Role:

  • Project manager, Business Analyst, Solution Architect

 

Project Scope:

  • Design and development of a new global Intranet news management solution

 

Technologies/Products/Tools:

  • Microsoft SharePoint 2010
  • SQL Server 2008
  • Visual Studio 2010
  • Team Foundation Server
  • Microsoft Project Professional, Microsoft Project Server

 


 

04/2011 - 12/2011: EAM Relationship Management

 

Customer:

  • Private Bank, Zürich

 

Role:

  • Project manager, Business Analyst, Solution Architect

 

Project Scope:

  • Development of a workflow solution for EAM Relationship Management

 

Technologies/Products/Tools:

  • Microsoft SharePoint 2010
  • SQL Server 2008
  • Visual Studio 2010
  • Team Foundation Server
  • Microsoft Project Professional, Microsoft Project Server

01/2011 - 04/2011: Investment Advisory - Slide-Manager

 

Customer:

  • Private Bank, Zürich

 

Role:

  • Co-Project manager, Quality Manager

 

Project Scope:

  • Implementation of a presentation management solution for investment advisory

 

Technologies/Products/Tools:

  • Microsoft SharePoint 2010
  • SQL Server 2008
  • Visual Studio 2010/2012
  • Team Foundation Server
  • Microsoft Project Professional, Microsoft Project Server
  • Microsoft Power Point-Plug-In, WPF

 


 

2011: Microsoft Dynamics CRM/XRM

 

Customer:

  • Utility company, Baden

 

Role:

  • CRM-Consultant

 

Project Scope:

  • Contribution in various CRM/XRM projects
  • Business analysis, Solution design
  • Design and development of CRM plug-ins
  • Development of CRM Reports

 

Technologies/Products/Tools:

  • Microsoft Dynamics CRM 2011
  • SQL Server 2008
  • Visual Studio 2010
  • SQL Server Reporting Services

 


 

07/2010 - 12/2010: CRM for IT-Service Sales & Marketing

 

Customer:

  • IT-Service company, Zürich

 

Role:

  • Project manager, CRM-Consultant

 

Project Scope:

  • Implementation of a CRM Solution for sales & marketing
  • Process design and implementation in the CRM solution
  • Implementation of an interface to a web-shop solution using web services
  • Implementation of an interface to live-tracking system

 

Technologies/Products/Tools:

  • Microsoft Dynamics CRM 4.0 (later migrated to CRM 2011)
  • SQL Server 2008
  • Visual Studio 2010
  • SQL Server Reporting Services

 


 

07/2009 - 06/2010: CRM for international Sales and Customer Service

 

Customer:

  • Machine engineering industry, Zürich

 

Role:

  • Project manager, CRM-Consultant, Trainer

 

Project Scope:

  • Implementation of a CRM Solution for sales and customer service
  • Business analysis
  • Process design and implementation in the CRM solution
  • Integration with SAP System

 

Technologies/Products/Tools:

  • Microsoft Dynamics CRM 4.0
  • SQL Server 2008
  • SQL Server Reporting Services

 

2008: CRM for international Sales

 

Customer:

  • Utility company, Zürich

 

Role:

  • Project manager, CRM-Consultant, Trainer

Project Scope:

  • Implementation of a CRM Solution for the sales department of renewable energy
  • Business analysis, design and implementation if the sales process in CRM

 

Technologies/Products/Tools:

  • Microsoft Dynamics CRM 4.0
  • SQL Server 2008
  • SQL Server Reporting Services

 


 

2008: CRM for Sales and Customer Service

 

Customer:

  • Manufacturing industry, Switzerland

 

Role:

  • Project manager, CRM-Consultant, Trainer

 

Project Scope:

  • Implementation of a CRM Solution for sales and customer service
  • Business analysis
  • Process design and implementation in the CRM solution
  • Integration with ERP System

 

Technologies/Products/Tools:

  • Microsoft Dynamics CRM 4.0
  • SQL Server 2008
  • SQL Server Reporting Services

 


 

2007: Service Desk Application/ITIL Process Implementation

 

Customer:

  • Business School, Lausanne

 

Role:

  • Project manager, Business Analyst, Solution Architect, Lead Consultant

 

Project Scope:

  • Implementation of an IT service desk solution and incident- and problem-management processes based in ITIL

 

Technologies/Products/Tools:

  • Touchpaper ITBM
  • SQL Server

2006-2007: Global Service Desk/ITIL Process Implementation

 

Customer:

  • United Nations, Geneva

 

Role:

  • Project manager, Business Analyst, Solution Architect, Lead Consultant

 

Project Scope:

  • Consolidation of several help desks into a single global IT service desk
  • Implementation of an IT service desk solution and incident- and problem-management processes based in ITIL

 

Technologies/Products/Tools:

  • Touchpaper ITBM
  • SQL Server

 

Other Projects

 

2000: IT Service Desk/ITIL Process Implementation

Customer:

  • Media enterprise, Berne

Role:

  • Project manager, Lead Consultant

Project Scope:

  • Implementation of an IT service desk solution and incident- and problem-management processes based in ITIL

 


 

2000: CRM for Customer Service

 

Customer:

  • Machine engineering industry, Switzerland

 

Role:

  • Project manager, CRM-Consultant

 

Project Scope:

  • Implementation      of a CRM Solution for customer service

 


1999: IT Service Desk Implementation

 

Customer:

  • Fragrance and flavour industry, Switzerland

 

Role:

  • Project manager, Lead Consultant

 

Project Scope:

  • Implementation of an IT service desk solution for the European help desk

 


 

1999: IT Service Desk/ITIL Process Implementation

 

Customer:

  • Telecom provider, Lausanne

 

Role:

  • Project manager, Lead Consultant

 

Project Scope:

  • Implementation of an IT service desk solution and incident- and problem-management processes based in ITIL

 


 

1999: CRM for Customer Complaints Management

 

Customer:

  • Retailer, Zürich

 

Role:

  • Project manager, CRM-Consultant

 

Project Scope:

  • Implementation of a CRM Solution for customer service (Infoline)

 


 

1998: Development of a Clinical Trial System

 

Customer:

  • Pharmaceutical industry, Basel

 

Role:

  • Solution Architect, Software Developer

 

Project Scope:

  • Implementation of a web based solution for electronic data capturing for a global clinical trial

 


 

1998: Solution for Funding Application

 

Customer:

  • Pharmaceutical industry, Basel

 

Role:

  • Solution Architect, Software Developer

 

Project Scope:

  • Implementation of a web based solution for project funding requests in the field of organ transplant research

 


 

1998: CRM for Global Complaints Management

 

Customer:

  • Med-Tech, Liechtenstein, Germany, Italy, Spain, USA

 

Role:

  • Project manager, CRM-Consultant

 

Project Scope:

  • Implementation of a global complaints management system

 


1996: Server Based Computing Solution 

 

Customer:

  • Bank, Zürich

 

Project Scope:

  • Implementation of a server based computing Solution (Citrix) for the trading floor

1994: Host Connectivity Solution

 

Customer:

  • Telecom provider, Berne

 

Project Scope:

  • Implementation of a companywide host-connectivity solution

Branchen

  • Banken
  • Energieversorger
  • ICT
  • Pharma
  • Medien
  • Industrie
  • Retail

 

Kompetenzen

Sprachkenntnisse
Deutsch
Muttersprache
Englisch
Fliessend, verhandlungssicher
Französisch
Fliessend
Italienisch
Grundkenntnisse

Betriebssysteme
  • Unix (BSD), HP-Unix, AIX, Linux
  • Windows Server 2000, 2003, 2008, 2012, Windows 8
  • Windows Phone 8

  • Android

  • iOS


Produkte / Standards / Erfahrungen
Business Analyse
Dynamics CRM 2016
PowerBI
SAFE
Scrum
Solution Architektur

Microsoft Server Plattform

  • Microsoft SQL Server 2003, 2008, 2012
  • Microsoft SQL Server Reporting Services
  • Microsoft SQL Server Integration Services
  • Microsoft Exchange Server 2003, 2007, 2010
  • Microsoft IIS 6, 7, 7.5, 8
  • Microsoft SharePoint 2007, 2010, 2013
  • Microsoft Project Server
  • Microsoft Dynamics CRM 3.0, 4.0, 2011, 2013, 2015
  • Visual Studio 2008, 2010, 2012

  • Microsoft Team Foundation Server


Server Based Computing

  • Citrix: MetaFrame, Presentation Server, XenApp

Virtualisierung

  • VMware: Workstation, Server, GSX, ESX, Windows: Hyper-V

  • Eclipse

Programmiersprachen
  • C++
  • C#
  • VB .NET
  • PHP
  • SQL
  • Java Script
  • HTML5
  • ASP.NET
  • XML
  • CSS
  • XAML

Datenbanken
  • Microsoft SQL Server 2003, 2008, 2012
  • MySQL
  • SQLite
  • JDBC
  • ODBC
  • Access

Design / Entwicklung / Konstruktion
  • Design und Entwicklung von Softwarelösungen (ASP.NET, HTML5, JavaScript, Dynamics CRM, SharePoint)
  • Design und Cross-Plattform Entwicklung von Smartphone Apps (Android, iOS, Windows Phone, WebKit)
  • UML

Datenkommunikation
  • TCP/IP

 


Bemerkungen

Sonstige Kompetenzen

 

Führungserfahrung                          

  • Führung von Mitarbeitern als Inhaber/CEO/CTO/Teamleiter
  • Führung von grossen Projektteams >20 Mitarbeiter

IT-Projektleitung Projektmanagement/Programmleitung

  • Programmleitung für Entwicklungsprogramme mit starkem Technologiebezug und mehreren Projekt-Streams
  • Projektleitung für Businessprojekte mit Technologiebezug
  • Projektleitung für komplexe Software- oder IT-Projekte, im Bereich .NET Softwareentwicklung, Smartphone Apps, Digital Media, Dynamics CRM oder SharePoint
  • Analyse und Konkretisierung der Projektidee sowie Beurteilung von  Machbarkeit, Risiken und Erfolgsfaktoren
  • Projektdurchführung, Koordination
  • Budgetverantwortung
  • Reporting, Risikomanagement
  • Monitoring bezüglich Budget, Termin und Qualität
  • Aktives Stakeholder-Management
  • Adressatengerechte Kommunikation auf allen Stufen

Dienstleistungen für Dynamics CRM und SharePoint

  • Projektleitung von Dynamics CRM und SharePoint Projekten
  • Implementierung, Customizing von Dynamics CRM
  • Entwicklung von kundenspezifischen Lösungen als  JavaScript, CRM Plug-In oder eigenständige .NET Applikation
  • Entwicklung von Reports (SSRS oder Crystal)
  • Entwicklung von Schnittstellen zu anderen Systemen (z.B. als Web Services oder SSIS)
  • Integrationen von CRM und SharePoint
  • Migration von bestehenden CRM oder SharePoint Instanzen auf die neuste Version
  • Mitarbeit in CRM Projekten, z.B. als Vertreter des Kunden in Ergänzung zum bestehenden Team
  • Support und Unterhalt von bestehenden CRM Implementierungen

Softwareentwicklung                      

• Kundenspezifische Softwareentwicklung mit Microsoft .NET Technologien

• Cross-Plattform App-Entwicklung für Smartphones und Tablets (Windows Phone, Android, iOS)


Projektmanagement Methodologie:

  • CMMI
  • SCRUM

 

 


Ausbildungshistorie

  • Fernmelde- und Elektronikapparatemonteur
  • Berufsmittelschule Zürich

  • Microsoft Certified Professional
  • Microsoft Certified Business Management Solutions (Microsoft Dynamics CRM)
  • Microsoft Certified Dynamics legacy (Microsoft CRM Installation & Configuration)
  • Diverse Weiterbildungen und Zertifizierungen für Microsoft Technologien (u.a. Windows Server, AD, SQL Server)

  • ITIL Foundation Certificate in Service Management
  • IT Service Management Grundlagen und Rollensimulation

  • Diverse Weiterbildungen im Technologiebereich ( Unix-Betriebssysteme, TCP/IP, Netzwerk-Technologien und –Protokolle, Hardware-Systeme)

  • Winner des [Award auf Anfrage]