Management and operation of existing NetApp (7-Mode and CDOT) infrastructure inherited from the previous provider. Migration i.e. to newly deployed EMC Isilon/Unity systems.

• Installation, configuration and operation of OnCommand Unified Manager
• Porting of tools and utilities from previous providers environment. Reimplementation of missing functionality. Installation and configuration of Linux systems and applications e.g. MariaDB
• Development of new utilities e.g. for management of SnapVault relationships. (Perl)
• Capacity management and reporting. Design and implementation of custom OCUM reports
• Problem solving and enduser support
• Documentation

Management of data migration from existing EMC VNX based storage to new Unity systems.

• Setup, configuration and management of multiple large data migration tasks using tools such as rsync and emcopy (robocopy)
• Switchover handling (i.e. transition of end-user applications to new servers / mount-points)
• Problem solving e.g. error analysis, debugging of issues with copy operations and networking
• Design and development of tools to support the migration process (largely Perl and Shell)

Development and enhancement of the existing OMD management agent for NetApp Filers (Python).

(OMD, Open Monitoring Distribution, a Check-MK based Nagios derivative.)

• Improved support for large clusters, agent performance, enhanced aggregate capacity modelling

• Problem analysis and debugging of the NetApp agent

• Planning and implementation of additional OnCommand servers, Harvest data collector, WFA.
• Problem solving, error analysis, debugging of issues with ONTAP, networking, OnCommand Unified Manager (OCUM), etc.
• Planning, installation, configuration and operation of multiple instances of OCUM (VMware)
• Design and development of additional tools e.g.
• Filesystem traverser to provide file ownership verification (Python)
• NetApp Workflow Automation based "self service" portal for capacity management

• Design, planning and implementation of NAS storage solutions for the data centre
• Analysis of existing NAS/NetApp infrastructure, capacity and application requirements
• Development of a proposal for new NetApp infrastructure based on the above requirements specifically a CDOT Fabric MetroCluster and a 7-Mode SnapLock archive system
• Network design and planning with respect to NAS system requirements, equipment selection e.g. for the MetroCluster DWDM inter-site links, IP network design, etc.
• Specification and planning of required application configuration changes together with the application supplier(s)
• Installation and configuration of all of the new systems together with NetApp partner e.g. Filers, Brocade switches, Inter-switch links, Ethernet interfaces, OOB serial console switches, etc.
• Problem analysis and troubleshooting, particularly in the areas of NAS networking and Linux
• NetApp/ONTAP system administration e.g. network configuration, creation of aggregates, vservers, volumes, CIFS and NFS services, etc.
• Data migration planning
• Installation and configuration of OnCommand Unified Manager (Linux)
• Creation and maintenance of project documentation per customers ITIL based requirements

• Planning and implementation of customer storage requests
• Capacity analysis and reporting
• Configuration of NetApp systems
• ONTAP system software and firmware upgrades
• Deployment, configuration, integration and operation of NetApp managment applications: OnCommand 5.2.x (for 7-mode), OnCommand 6.x (for CDOT), OnCommand WFA
• Creation and configuration of vFilers, ipspaces, networks, aggregates, volumes, etc.
• Design and development of management tools (e.g. in Perl)
• Configuration and operation of data integrity solutions e.g. Snapshot, SnapMirror, SnapVault
• Migration of vFilers and data
• Problem analysis and debugging
• Problem escalation to NetApp Support, case management