Certified Scrum Master (CSM); Projektmanager, Projektleiter, Produktmanager, Transformationsberater; Interimsmanager (Telekommunikation, SAP, CRM)
Aktualisiert am 01.12.2022
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 01.12.2022
Verfügbar zu: 70%
davon vor Ort: 100%
Product Owner
Scrum Master
Telekommunikation
SAP
Logistik
Vertriebsunterstützung
Ausschreibungsmanagement
Architekt
Projektleitung
IoT
Agile Coach
POS
Billing
EWM
Projektmanagement
Vertrieb
Deutsch
Muttersprache
Englisch
verhandlungssicher (technisch, umgangssprachlich, teilweise kaufmännisch)

Einsatzorte

Einsatzorte

Deutschland, Österreich, Schweiz
möglich

Projekte

Projekte

4 Jahre 1 Monat
2020-03 - heute

Einführung POS-Lösung (Kassensysteme)

Projektmanager, Scrum Master Scrum Master agiles Projektmanagement POS ...
Projektmanager, Scrum Master

Einführung einer Kassenlösung in mehreren Shops und einem Museum.

Umfeld: hoch gesichertes Unternehmensnetz, dadurch erhebliche Sicherheitsanforderungen;
Anbindung Adyen Zahlungsterminals;
Ticketkassen mit Vorbereitung zur Anbindung Online-Ticketing

Scrum Master agiles Projektmanagement POS Systemintegration Dokumentation der Prozesse Kassenlösungen
Sportwagenhersteller
Stuttgart und Remote
5 Jahre 1 Monat
2019-03 - heute

Entwicklung Enterprise Cloud POS Kassensystem

Product Owner POS Scrum Cloud ...
Product Owner

Weiterentwicklung und Vertriebssupport eines professionelle Enterprise ePOS Kassensystemlösung vollständig in der Cloud für Filialisten und Franchiseketten aus dem non-Food Einzelhandel

  • Definition Roadmap Omni-Channel und eCommerce-Prozesse
  • Analyse Anforderungen Fiskalisierung Deutschland
  • Spezifikation Lastenheft KassenSichV/DSFinV-K
  • Abstimmung und Dokumentation der Implementierungsvorgaben
  • Datenmodellierung
  • Aufwandskalkulationen, Angebotserstellung
POS Scrum Cloud Retail
Kassenhersteller
Fulda
1 Jahr 4 Monate
2020-09 - 2021-12

Betriebsführung und Erweiterung mobile Kassenlösung

Scrum Master, Projektmanager Delivery Scrum Scrum Master agiles Projektmanagement ...
Scrum Master, Projektmanager Delivery

Weiterentwicklung und Softwarepflege der mobilen Kassenlösung.


Anforderungsmanagement und Agile Coach zur Steuerung eines dedizierten Teams aus Beratern, Entwicklern und QA/QS/Testern.

Enge Zusammenarbeit mit dem Team des Kunden - Product Owner, Projektleiter Kundenseite, Delivery Manager und Mitarbeiter IT und Fachseiten

Scrum Scrum Master agiles Projektmanagement Coaching mobile Kasse Kassenlösung Point of Sale POS
Deutsche Logistikkonzern (Schiene)
Remote
6 Monate
2019-02 - 2019-07

EWM GoLife Frankreich / EWM Hypercare Deutschland

Interim Projektleiter (Krankheitsvertretung) Scrum EWM agiles Projektmanagement
Interim Projektleiter (Krankheitsvertretung)

Projekt 1:

Rollout-Management internationales EWM-Template in Frankreich; sicherstellen der internen Projektkommunikation.

Organisation der Daily Stand-Ups

 

Projekt 2:

Post-Go-Life Support und Schwachstellenanalyse bei einem Papierwarenhersteller.

Aufnahme und Dokumentation der Anforderungen; Pflege des Produktbacklogs

SAP eWM
Scrum EWM agiles Projektmanagement
Systemintegrator Würzburg
Würzburg / Home Office
1 Jahr 9 Monate
2017-04 - 2018-12

Project Lead, Agile Coach, Scrum Master - EWM Implementation

Project Lead, Agile Coach, Scrum Master Scrum agile SAP eWM ...
Project Lead, Agile Coach, Scrum Master

Management of SAP EWM implementation.
Coachin Product Owner

Managing the Delivery Team

Scrum agile SAP eWM Extended Warehouse-Management
Whole Seller for Technical Goods, Denmark
Halmstad, Sweden
1 Jahr 3 Monate
2017-03 - 2018-05

SCM Portfolio and Process Strategy

Management Consultant, Strategy Consultant SAP ECC SAP WM Order Management ...
Management Consultant, Strategy Consultant

Documenting and designing existing and future service portfolio and business models

Documenting and optimizing business processes for fututre fit and IT alignment (SAP fit) incl. description of the value streams and partner roles
Preparation of decision templates for Boards and Steering Committee
Development of specifications (SAP ECC / WM oriented) for RfI/RfP-process

SAP ECC SAP WM Order Management Order Fulfillment Procurement Warehouse management
Mag45 (Full service SCM provider)
Utrecht, NL
1 Jahr 6 Monate
2016-01 - 2017-06

C-Level Coaching

Coach of Head of IT Coaching
Coach of Head of IT

Advising the Group-CIO on all matters regarding organizational structure and process organization:

  • IT operation (RZ, applications, supplier control)
  • IT planning and delivery (strategy, roadmap, program control)

Development of governance and business model of the IT organization

Preparation of decision templates for Boards and Steering Committee

Validation of architectural approaches

Leading the CIO board (two-week voting rounds of country CIOs Sweden, Netherlands, Poland, Finland, Norway)

Coaching
Solar A/S
Vejen, Denmark
1 Jahr 2 Monate
2016-02 - 2017-03

Agile Master SAP EWM Implementation

Agile Master, Scrum Master, coach and project manager Scrum certified scrum master Product Owner Proxy ...
Agile Master, Scrum Master, coach and project manager

Invent an agile project framework to run a SAP EWM implementation;

management of EWM template implementation incl. rollout, test and change management concepts

Coaching Product Owners in backlog management and backlog grooming

Coaching Product Owners in requirements specification (exoress requirements in business scenarios and user stories)

SAP eWM
Scrum certified scrum master Product Owner Proxy Coaching
Wholesaler within electrical, heating, plumbing and ventilation products, headquartered in DK
Alkmaar, NL
2 Jahre 9 Monate
2013-06 - 2016-02

Subject Matter Expert and SCRUM Master,Consolidation of Billing Processes and IT post-merger IT consolidation project

program manager, business analyst, IT architect, subject matter Revenue Assurance Billingprozess Billingprozess ...
program manager, business analyst, IT architect, subject matter

roadmap planning; creation of up front design for system consolidations; definition of functional change requests and migration plans; management of data migrations under involvement of customer operations and sales

Execution of project strategy - acting as SCRUM-Master

Design of Agile Framework for the Enterprise

SAP
Revenue Assurance Billingprozess Billingprozess Telekommunikation PreBilling
telecommunications, Scandinavia (DK, NO, SE, FI)
11 Monate
2013-02 - 2013-12

Revenue Assurance Initiative

initiative leader, subject matter expert billing,SCRUM-Master fo
initiative leader, subject matter expert billing,SCRUM-Master fo

Analysis of order to cash and fulfillment processes, billing related data models and data flows, billing related IT landscape (applications/ interfaces); solution design and agile management for rapid revenue recovery; revenue leakage root cause analysis and documentation.

Project execution SCRUM-Master

telecommunications, Scandinavia (DK, NO, SE, FI)
1 Jahr 8 Monate
2011-06 - 2013-01

Automation of order management and billing processes for the products De-Mail, BVoIP-SIP-Trunking, Deutschland-LAN and for various IT offerings, computing-/desktop services and solutions for managed workstations (All-IP-Services)

subject matter expert for ICT products & billing; project manage SAP CC/CI SAP SD SAP MM ...
subject matter expert for ICT products & billing; project manage

consulting and coaching of product management department, process management department and finance & controlling department; definition of business requirements (SAP fit); requirements management; solution design and impact analysis; development and quality assurance of business conceptions and IT concepts; crisis management; design of quick-fixes and work-arounds, de-escalation management 

 

SAP CC/CI SAP SD SAP MM Telecommunication Telco
ICT / telecommunications, Germany
1 Jahr 9 Monate
2011-01 - 2012-09

Improvement of process automation for order management, billing and prebilling by implementation of a new IT systems architecture

subject matter expert for telco products & billing, IT architect
subject matter expert for telco products & billing, IT architect

Definition of an SAP ERP based IT architecture for order management, billing and prebilling; definition of business requirements and IT-requirements; requirements management; solution design and impact analysis with respect to order-to-cash and usage-to-cash processes; development of a product data model

 

ICT products
corporate voice solutions, corporate virtual voice & data networks, business VoIP, cloud services, computing services, desktop services, all-IP services, managed workplace services, secure mail services, hosting services, appliance services

 

ICT / telecommunications, Germany
5 Monate
2012-01 - 2012-05

Feasibility study and sourcing model for system consolidation in the processes of CRM sales and order management, billing and prebilling (request to offer contract / order to casch / usage to cash)

subject matter expert OM & telco billing, business consultant, I
subject matter expert OM & telco billing, business consultant, I

feasibility study about the Comarch ERP Business Suite as target system for the consolidation of heterogeneous business applications and systems in several countries (DK, NO, SE, FI); process harmonization according to the eTOM process model; design of a methodology for the development of sourcing strategies and sourcing models

 

telecommunications, Scandinavia (DK, NO, SE, FI)
1 Jahr 5 Monate
2009-08 - 2010-12

Feasibility study and business case regarding an IT architecture comprising of SAP CRM - SAP CC (Convergent Charging, former Highdeal)

project manager; IT architect; business consultant; subject matt
project manager; IT architect; business consultant; subject matt

SAP CI (Convergent Invoicing) - SAP BD (Biller Direct) as the target architecture to support the sales, order management and billing processes for IT and telecommunications products

 

requirements definition with respect to a "billing as a service", determination of performance requirements; system sizing in cooperation with system operators; calculation of estimated project costs; calculation and verification of expected cost reduction; development of a business case; development of decision documents; preparation of project marketing materials; project planning (scrum / agile project management); determination of resource requirements

 

ICT / telecommunications, Germany
2 Jahre 6 Monate
2006-07 - 2008-12

Implementation and roll out of a service oriented architecture (SOA) for a standardized billing for IT and telecommunications services (ICT) in the segment of business customers (Billing as a Service)

project manager, billing specialist, IT architect, business cons
project manager, billing specialist, IT architect, business cons

project management (staff 24); definition of business models; advising on accounting models and tariff structures; general design (requirements definition, customer specifications) and detailed design (IT concepts, IT specifications) including process modeling, data modeling and descriptions of process and systems interfaces; definition of business model dependent accounting methods; requirements management; supplier management 

systems integration & telecommunication, Germany
2 Jahre 8 Monate
2002-01 - 2004-08

Implementation and roll out of an SAP ERP system for order manag

project manager, business consultant
project manager, business consultant

definition of the project’s objectives in co-operation with the business departments; design specification; requirements management; budget management (€ 7.5 million p.a.); definition and management of design, implementation, testing and acceptance; Team: 25 external and internal billing service provider; supplier management

telecommunication, Germany
2 Jahre
2001-01 - 2002-12

Design and implementation of a Master Data Management solution (MDM) for customer data

IT project manager; IT consultant
IT project manager; IT consultant

definition of project scope; design specifications; project management; requirements management; IT implementation management; integration of SAP R/3 with a Siebel CRM system; integration of sales information systems

telecommunication, Germany,

Aus- und Weiterbildung

Aus- und Weiterbildung

Dipl.-Ing. (FH) ET Ing.-Inf.

Certified Scrum Master (CSM)

 

div. Schulungen in SAP:
ERP, SAP CRM, SAP NetWeaver

 

Projektanagementmethoden (Experteach)

 

diverse Seminare am British Telecom Technical College (BTTC Stone)

Key Trainer Skills (British Telecom)

div. Module im Wirtschaftsrecht (Euro-FH Hamburg)

 

Position

Position

Skillset:

  • Agiles Projektmanagement / Scrum (+++)
  • Managementberatung/ Management-Beratung (+++)
  • Interimsmanagement/ Interims-Management (+++)
  • Product Owner Proxy (+++)
  • Anforderungsmanagement (+++)
  • Agile Coach (+++)
  • Product Owner Coaching (+++)
  • IT-Projektmanagement/ IT-Projekt-Management (+++)
  • Programmanagement/ Programmmanagement/ Programm-Management(+++)
  • SAP, CRM, EWM
  • Systemeinführung, Systemkonsolidierung (+++)
  • Migration/ Migrationen/BSS-Migration (+++)
  • Prozessberatung/ Prozess-Beratung (+++)
  • Prozessmodellierung/ Prozess-Modellierung (+++)
  • Prozessdesign / Prozessoptimierung (+++)
  • Datenmodellierung / Daten-Modellierung (++)
  • SOA-Einführung/ Service-Oriented-Architecture/ Service-Architektur (++)
  • IT-Architektur (++)
  • Projekt-Havarieanalyse (++)
  • Projekt-Audit/ Projekt-Review (++)
  • Projekt-TurnAround (+++)
  • Telco-Produktmanagement, Telco-Billing (+++)
  • Revenue Assurance (+++)
  • Sales Support, Bid Management (++)

Kompetenzen

Kompetenzen

Top-Skills

Product Owner Scrum Master Telekommunikation SAP Logistik Vertriebsunterstützung Ausschreibungsmanagement Architekt Projektleitung IoT Agile Coach POS Billing EWM Projektmanagement Vertrieb

Schwerpunkte

mobile Kasse
Point of Sale
Retail

Produkte / Standards / Erfahrungen / Methoden

agile
agiles Projektmanagement
Billingprozess
certified scrum master
Cloud
Coaching
Dokumentation der Prozesse
EWM
Extended Warehouse-Management
Order Fulfillment
Order Management
POS
PreBilling
Procurement
Product Owner Proxy
Revenue Assurance
SAP
SAP ECC
SAP eWM
SAP MM
SAP SD
SAP WM
Scrum
Scrum Master
Systemintegration
Telecommunication
Telekommunikation
Warehouse management

Berufserfahrung

  • >20 Jahre Branchenerfahrung in Telekommunikation und Logistik: Portfolio, Produkte, Prozesse, Organisation und IT
  • Management von komplexen Transformations- und Rolloutprojekten
  • Agile Coach, Agile Master, Certified SCRUM-Master (CSM)
  • Projektmanager, Projekt-Turn-Around-Manager, Business Consultant
  • internationale Erfahrung: (AT, AU, BE, CH, DE, DK, ES, FI, FR, GB, IT, NL, NO, PT, SE, UK, US)

 

Fachkenntnisse

  • Kenntnisse der Abläufe und IT-Prozesslandschaften (SAP, CRM, WM/eWM) nationaler und internationaler Logistik- und Telekommunikationsunternehmen in allen Wertschöpfungsbereichen
  • Kenntnisse im Umfeld IoT, Big Data/ Smart Data
  • Erfahrung im Bereich IT-Strategie, Customer Journey, customer Experience
  • Jahrelange Erfahrung im Projekt- und Linienmanagement
  • Praktische Erfahrung im Aufbau von Projektorganisationen, Aufbauorganisationen, Ablauforganisation und Transitionsmanagement
  • Praktische Erfahrungen in der Einführung einer SOA-Enterprise Architecture, Modellierung von SOA Services und Sequenzdiagrammen
  • Jahrelange Erfahrung im Top-Management-Coaching und in der Top-Management-Beratung aus dem IT-Umfeld heraus
  • Management und Organisation
  • Privatkundenvertrieb (Consumer)
  • Geschäftskundenvertieb (Business Customer)
  • Angebotsmanagement, Angebotskalkulation, Big Deals
  • Vertrieb, Verkauf, Marketing, Service, Produktion
  • Business Development Management
  • Customer Relationship Management/ CRM
  • Produktmanagement/ Produkt-Lifecycle-Management/ PLM
  • Logistik/ Supply Chain Management/ SCM
  • Delivery Management
  • Verhandlung von Liefer- und Leistungsvereinbarungen
  • Vertragsverhandlungen
  • Netztechnik, Vermittlungstechnik
  • Customer Self Service
  • CallCenter Technologie

 

Frameworks

  • eTOM; ITIL; KPI-Library; TOGAF  

 

Top-Skills

agiles Projektmanagement / Scrum (+++)

Beratung / Business Consulting (+++)

IoT (++)

Big Data / Smart Data (++)

Coaching / Schulung / Training (++)

Projektmanagement / Projektleitung (+++)

IT-Projektmanagement/ IT-Projekt-Management (+++)

Revenue Assurance (+++)

Programmanagement/ Programmmanagement/ Programm-Management(+++)

Managementberatung/ Management-Beratung (+++)

Interimsmanagement/ Interims-Management (+++)

Prozessberatung/ Prozess-Beratung (+++)

Prozessmodellierung/ Prozess-Modellierung (+++)

Prozessdesign / Prozessoptimierung (+++)

Datenmodellierung / Daten-Modellierung (++)

SOA-Einführung/ Service-Oriented-Architecture/ Service-Architektur (++)

IT-Architektur (++)

IT-Konzepterstellung/ IT-Konzeption (+++)

Krisenmanagement / Krisen-Management (+++)

Projekt-Havarieanalyse (++) Projekt-Audit/ Projekt-Review (++)

Projekt-TurnAround (+++)

Telco-Produktmanagement, Telco-Billing (+++)

SAP, CRM, Systemkonsolidierung (++)

Sales Support, Bid Management (++)

Programmiersprachen

sehr gute Kenntnisse der Programmierung von Excelmakros und Access-basierten Anwendungen, Python, C/C++/C#; Pascal, Assembler, Fortran, Java, Pearl/PHP, VBA

Lesen von sonstigen Codes kein Problem

Datenkommunikation

Sehr gute theoretische Kenntnisse und praktische Erfahrung von Sprach- und Datenkommunikations-Services, IoT, Big-Data/Smart-Data

Cash Management / Treasury

Kassenlösung
Kassenlösungen

Branchen

Branchen

Handel (Retail, Wholesale)/ Einzelhandel/ Großhandel/ Filialhandel/ Fachhandel
Telekommunikation/ Telko/ Telco / TK
Logistik/Lagerhaltung
Informationstechnologie / IT/ ITC/ ICT
Systemintegratoren/ Systemhäuser/ Systemintegration
Medienunternehmen/ Verlage
Messtechnik/ Steuerungstechnik/ Regeltechnik
Maschinenbauer/ Anlagenbauer
Automatisierungstechnik/ Verfahrenstechnik
Versorger/ Versorgungsunternehmen
-----------------------------
Banken/ Finanzinstitute/ Finanzdienstleister
Versicherungen/ Versicherungsgesellschaften
Industrie/ Fertigung/ Diskrete Fertigung

Einsatzorte

Einsatzorte

Deutschland, Österreich, Schweiz
möglich

Projekte

Projekte

4 Jahre 1 Monat
2020-03 - heute

Einführung POS-Lösung (Kassensysteme)

Projektmanager, Scrum Master Scrum Master agiles Projektmanagement POS ...
Projektmanager, Scrum Master

Einführung einer Kassenlösung in mehreren Shops und einem Museum.

Umfeld: hoch gesichertes Unternehmensnetz, dadurch erhebliche Sicherheitsanforderungen;
Anbindung Adyen Zahlungsterminals;
Ticketkassen mit Vorbereitung zur Anbindung Online-Ticketing

Scrum Master agiles Projektmanagement POS Systemintegration Dokumentation der Prozesse Kassenlösungen
Sportwagenhersteller
Stuttgart und Remote
5 Jahre 1 Monat
2019-03 - heute

Entwicklung Enterprise Cloud POS Kassensystem

Product Owner POS Scrum Cloud ...
Product Owner

Weiterentwicklung und Vertriebssupport eines professionelle Enterprise ePOS Kassensystemlösung vollständig in der Cloud für Filialisten und Franchiseketten aus dem non-Food Einzelhandel

  • Definition Roadmap Omni-Channel und eCommerce-Prozesse
  • Analyse Anforderungen Fiskalisierung Deutschland
  • Spezifikation Lastenheft KassenSichV/DSFinV-K
  • Abstimmung und Dokumentation der Implementierungsvorgaben
  • Datenmodellierung
  • Aufwandskalkulationen, Angebotserstellung
POS Scrum Cloud Retail
Kassenhersteller
Fulda
1 Jahr 4 Monate
2020-09 - 2021-12

Betriebsführung und Erweiterung mobile Kassenlösung

Scrum Master, Projektmanager Delivery Scrum Scrum Master agiles Projektmanagement ...
Scrum Master, Projektmanager Delivery

Weiterentwicklung und Softwarepflege der mobilen Kassenlösung.


Anforderungsmanagement und Agile Coach zur Steuerung eines dedizierten Teams aus Beratern, Entwicklern und QA/QS/Testern.

Enge Zusammenarbeit mit dem Team des Kunden - Product Owner, Projektleiter Kundenseite, Delivery Manager und Mitarbeiter IT und Fachseiten

Scrum Scrum Master agiles Projektmanagement Coaching mobile Kasse Kassenlösung Point of Sale POS
Deutsche Logistikkonzern (Schiene)
Remote
6 Monate
2019-02 - 2019-07

EWM GoLife Frankreich / EWM Hypercare Deutschland

Interim Projektleiter (Krankheitsvertretung) Scrum EWM agiles Projektmanagement
Interim Projektleiter (Krankheitsvertretung)

Projekt 1:

Rollout-Management internationales EWM-Template in Frankreich; sicherstellen der internen Projektkommunikation.

Organisation der Daily Stand-Ups

 

Projekt 2:

Post-Go-Life Support und Schwachstellenanalyse bei einem Papierwarenhersteller.

Aufnahme und Dokumentation der Anforderungen; Pflege des Produktbacklogs

SAP eWM
Scrum EWM agiles Projektmanagement
Systemintegrator Würzburg
Würzburg / Home Office
1 Jahr 9 Monate
2017-04 - 2018-12

Project Lead, Agile Coach, Scrum Master - EWM Implementation

Project Lead, Agile Coach, Scrum Master Scrum agile SAP eWM ...
Project Lead, Agile Coach, Scrum Master

Management of SAP EWM implementation.
Coachin Product Owner

Managing the Delivery Team

Scrum agile SAP eWM Extended Warehouse-Management
Whole Seller for Technical Goods, Denmark
Halmstad, Sweden
1 Jahr 3 Monate
2017-03 - 2018-05

SCM Portfolio and Process Strategy

Management Consultant, Strategy Consultant SAP ECC SAP WM Order Management ...
Management Consultant, Strategy Consultant

Documenting and designing existing and future service portfolio and business models

Documenting and optimizing business processes for fututre fit and IT alignment (SAP fit) incl. description of the value streams and partner roles
Preparation of decision templates for Boards and Steering Committee
Development of specifications (SAP ECC / WM oriented) for RfI/RfP-process

SAP ECC SAP WM Order Management Order Fulfillment Procurement Warehouse management
Mag45 (Full service SCM provider)
Utrecht, NL
1 Jahr 6 Monate
2016-01 - 2017-06

C-Level Coaching

Coach of Head of IT Coaching
Coach of Head of IT

Advising the Group-CIO on all matters regarding organizational structure and process organization:

  • IT operation (RZ, applications, supplier control)
  • IT planning and delivery (strategy, roadmap, program control)

Development of governance and business model of the IT organization

Preparation of decision templates for Boards and Steering Committee

Validation of architectural approaches

Leading the CIO board (two-week voting rounds of country CIOs Sweden, Netherlands, Poland, Finland, Norway)

Coaching
Solar A/S
Vejen, Denmark
1 Jahr 2 Monate
2016-02 - 2017-03

Agile Master SAP EWM Implementation

Agile Master, Scrum Master, coach and project manager Scrum certified scrum master Product Owner Proxy ...
Agile Master, Scrum Master, coach and project manager

Invent an agile project framework to run a SAP EWM implementation;

management of EWM template implementation incl. rollout, test and change management concepts

Coaching Product Owners in backlog management and backlog grooming

Coaching Product Owners in requirements specification (exoress requirements in business scenarios and user stories)

SAP eWM
Scrum certified scrum master Product Owner Proxy Coaching
Wholesaler within electrical, heating, plumbing and ventilation products, headquartered in DK
Alkmaar, NL
2 Jahre 9 Monate
2013-06 - 2016-02

Subject Matter Expert and SCRUM Master,Consolidation of Billing Processes and IT post-merger IT consolidation project

program manager, business analyst, IT architect, subject matter Revenue Assurance Billingprozess Billingprozess ...
program manager, business analyst, IT architect, subject matter

roadmap planning; creation of up front design for system consolidations; definition of functional change requests and migration plans; management of data migrations under involvement of customer operations and sales

Execution of project strategy - acting as SCRUM-Master

Design of Agile Framework for the Enterprise

SAP
Revenue Assurance Billingprozess Billingprozess Telekommunikation PreBilling
telecommunications, Scandinavia (DK, NO, SE, FI)
11 Monate
2013-02 - 2013-12

Revenue Assurance Initiative

initiative leader, subject matter expert billing,SCRUM-Master fo
initiative leader, subject matter expert billing,SCRUM-Master fo

Analysis of order to cash and fulfillment processes, billing related data models and data flows, billing related IT landscape (applications/ interfaces); solution design and agile management for rapid revenue recovery; revenue leakage root cause analysis and documentation.

Project execution SCRUM-Master

telecommunications, Scandinavia (DK, NO, SE, FI)
1 Jahr 8 Monate
2011-06 - 2013-01

Automation of order management and billing processes for the products De-Mail, BVoIP-SIP-Trunking, Deutschland-LAN and for various IT offerings, computing-/desktop services and solutions for managed workstations (All-IP-Services)

subject matter expert for ICT products & billing; project manage SAP CC/CI SAP SD SAP MM ...
subject matter expert for ICT products & billing; project manage

consulting and coaching of product management department, process management department and finance & controlling department; definition of business requirements (SAP fit); requirements management; solution design and impact analysis; development and quality assurance of business conceptions and IT concepts; crisis management; design of quick-fixes and work-arounds, de-escalation management 

 

SAP CC/CI SAP SD SAP MM Telecommunication Telco
ICT / telecommunications, Germany
1 Jahr 9 Monate
2011-01 - 2012-09

Improvement of process automation for order management, billing and prebilling by implementation of a new IT systems architecture

subject matter expert for telco products & billing, IT architect
subject matter expert for telco products & billing, IT architect

Definition of an SAP ERP based IT architecture for order management, billing and prebilling; definition of business requirements and IT-requirements; requirements management; solution design and impact analysis with respect to order-to-cash and usage-to-cash processes; development of a product data model

 

ICT products
corporate voice solutions, corporate virtual voice & data networks, business VoIP, cloud services, computing services, desktop services, all-IP services, managed workplace services, secure mail services, hosting services, appliance services

 

ICT / telecommunications, Germany
5 Monate
2012-01 - 2012-05

Feasibility study and sourcing model for system consolidation in the processes of CRM sales and order management, billing and prebilling (request to offer contract / order to casch / usage to cash)

subject matter expert OM & telco billing, business consultant, I
subject matter expert OM & telco billing, business consultant, I

feasibility study about the Comarch ERP Business Suite as target system for the consolidation of heterogeneous business applications and systems in several countries (DK, NO, SE, FI); process harmonization according to the eTOM process model; design of a methodology for the development of sourcing strategies and sourcing models

 

telecommunications, Scandinavia (DK, NO, SE, FI)
1 Jahr 5 Monate
2009-08 - 2010-12

Feasibility study and business case regarding an IT architecture comprising of SAP CRM - SAP CC (Convergent Charging, former Highdeal)

project manager; IT architect; business consultant; subject matt
project manager; IT architect; business consultant; subject matt

SAP CI (Convergent Invoicing) - SAP BD (Biller Direct) as the target architecture to support the sales, order management and billing processes for IT and telecommunications products

 

requirements definition with respect to a "billing as a service", determination of performance requirements; system sizing in cooperation with system operators; calculation of estimated project costs; calculation and verification of expected cost reduction; development of a business case; development of decision documents; preparation of project marketing materials; project planning (scrum / agile project management); determination of resource requirements

 

ICT / telecommunications, Germany
2 Jahre 6 Monate
2006-07 - 2008-12

Implementation and roll out of a service oriented architecture (SOA) for a standardized billing for IT and telecommunications services (ICT) in the segment of business customers (Billing as a Service)

project manager, billing specialist, IT architect, business cons
project manager, billing specialist, IT architect, business cons

project management (staff 24); definition of business models; advising on accounting models and tariff structures; general design (requirements definition, customer specifications) and detailed design (IT concepts, IT specifications) including process modeling, data modeling and descriptions of process and systems interfaces; definition of business model dependent accounting methods; requirements management; supplier management 

systems integration & telecommunication, Germany
2 Jahre 8 Monate
2002-01 - 2004-08

Implementation and roll out of an SAP ERP system for order manag

project manager, business consultant
project manager, business consultant

definition of the project’s objectives in co-operation with the business departments; design specification; requirements management; budget management (€ 7.5 million p.a.); definition and management of design, implementation, testing and acceptance; Team: 25 external and internal billing service provider; supplier management

telecommunication, Germany
2 Jahre
2001-01 - 2002-12

Design and implementation of a Master Data Management solution (MDM) for customer data

IT project manager; IT consultant
IT project manager; IT consultant

definition of project scope; design specifications; project management; requirements management; IT implementation management; integration of SAP R/3 with a Siebel CRM system; integration of sales information systems

telecommunication, Germany,

Aus- und Weiterbildung

Aus- und Weiterbildung

Dipl.-Ing. (FH) ET Ing.-Inf.

Certified Scrum Master (CSM)

 

div. Schulungen in SAP:
ERP, SAP CRM, SAP NetWeaver

 

Projektanagementmethoden (Experteach)

 

diverse Seminare am British Telecom Technical College (BTTC Stone)

Key Trainer Skills (British Telecom)

div. Module im Wirtschaftsrecht (Euro-FH Hamburg)

 

Position

Position

Skillset:

  • Agiles Projektmanagement / Scrum (+++)
  • Managementberatung/ Management-Beratung (+++)
  • Interimsmanagement/ Interims-Management (+++)
  • Product Owner Proxy (+++)
  • Anforderungsmanagement (+++)
  • Agile Coach (+++)
  • Product Owner Coaching (+++)
  • IT-Projektmanagement/ IT-Projekt-Management (+++)
  • Programmanagement/ Programmmanagement/ Programm-Management(+++)
  • SAP, CRM, EWM
  • Systemeinführung, Systemkonsolidierung (+++)
  • Migration/ Migrationen/BSS-Migration (+++)
  • Prozessberatung/ Prozess-Beratung (+++)
  • Prozessmodellierung/ Prozess-Modellierung (+++)
  • Prozessdesign / Prozessoptimierung (+++)
  • Datenmodellierung / Daten-Modellierung (++)
  • SOA-Einführung/ Service-Oriented-Architecture/ Service-Architektur (++)
  • IT-Architektur (++)
  • Projekt-Havarieanalyse (++)
  • Projekt-Audit/ Projekt-Review (++)
  • Projekt-TurnAround (+++)
  • Telco-Produktmanagement, Telco-Billing (+++)
  • Revenue Assurance (+++)
  • Sales Support, Bid Management (++)

Kompetenzen

Kompetenzen

Top-Skills

Product Owner Scrum Master Telekommunikation SAP Logistik Vertriebsunterstützung Ausschreibungsmanagement Architekt Projektleitung IoT Agile Coach POS Billing EWM Projektmanagement Vertrieb

Schwerpunkte

mobile Kasse
Point of Sale
Retail

Produkte / Standards / Erfahrungen / Methoden

agile
agiles Projektmanagement
Billingprozess
certified scrum master
Cloud
Coaching
Dokumentation der Prozesse
EWM
Extended Warehouse-Management
Order Fulfillment
Order Management
POS
PreBilling
Procurement
Product Owner Proxy
Revenue Assurance
SAP
SAP ECC
SAP eWM
SAP MM
SAP SD
SAP WM
Scrum
Scrum Master
Systemintegration
Telecommunication
Telekommunikation
Warehouse management

Berufserfahrung

  • >20 Jahre Branchenerfahrung in Telekommunikation und Logistik: Portfolio, Produkte, Prozesse, Organisation und IT
  • Management von komplexen Transformations- und Rolloutprojekten
  • Agile Coach, Agile Master, Certified SCRUM-Master (CSM)
  • Projektmanager, Projekt-Turn-Around-Manager, Business Consultant
  • internationale Erfahrung: (AT, AU, BE, CH, DE, DK, ES, FI, FR, GB, IT, NL, NO, PT, SE, UK, US)

 

Fachkenntnisse

  • Kenntnisse der Abläufe und IT-Prozesslandschaften (SAP, CRM, WM/eWM) nationaler und internationaler Logistik- und Telekommunikationsunternehmen in allen Wertschöpfungsbereichen
  • Kenntnisse im Umfeld IoT, Big Data/ Smart Data
  • Erfahrung im Bereich IT-Strategie, Customer Journey, customer Experience
  • Jahrelange Erfahrung im Projekt- und Linienmanagement
  • Praktische Erfahrung im Aufbau von Projektorganisationen, Aufbauorganisationen, Ablauforganisation und Transitionsmanagement
  • Praktische Erfahrungen in der Einführung einer SOA-Enterprise Architecture, Modellierung von SOA Services und Sequenzdiagrammen
  • Jahrelange Erfahrung im Top-Management-Coaching und in der Top-Management-Beratung aus dem IT-Umfeld heraus
  • Management und Organisation
  • Privatkundenvertrieb (Consumer)
  • Geschäftskundenvertieb (Business Customer)
  • Angebotsmanagement, Angebotskalkulation, Big Deals
  • Vertrieb, Verkauf, Marketing, Service, Produktion
  • Business Development Management
  • Customer Relationship Management/ CRM
  • Produktmanagement/ Produkt-Lifecycle-Management/ PLM
  • Logistik/ Supply Chain Management/ SCM
  • Delivery Management
  • Verhandlung von Liefer- und Leistungsvereinbarungen
  • Vertragsverhandlungen
  • Netztechnik, Vermittlungstechnik
  • Customer Self Service
  • CallCenter Technologie

 

Frameworks

  • eTOM; ITIL; KPI-Library; TOGAF  

 

Top-Skills

agiles Projektmanagement / Scrum (+++)

Beratung / Business Consulting (+++)

IoT (++)

Big Data / Smart Data (++)

Coaching / Schulung / Training (++)

Projektmanagement / Projektleitung (+++)

IT-Projektmanagement/ IT-Projekt-Management (+++)

Revenue Assurance (+++)

Programmanagement/ Programmmanagement/ Programm-Management(+++)

Managementberatung/ Management-Beratung (+++)

Interimsmanagement/ Interims-Management (+++)

Prozessberatung/ Prozess-Beratung (+++)

Prozessmodellierung/ Prozess-Modellierung (+++)

Prozessdesign / Prozessoptimierung (+++)

Datenmodellierung / Daten-Modellierung (++)

SOA-Einführung/ Service-Oriented-Architecture/ Service-Architektur (++)

IT-Architektur (++)

IT-Konzepterstellung/ IT-Konzeption (+++)

Krisenmanagement / Krisen-Management (+++)

Projekt-Havarieanalyse (++) Projekt-Audit/ Projekt-Review (++)

Projekt-TurnAround (+++)

Telco-Produktmanagement, Telco-Billing (+++)

SAP, CRM, Systemkonsolidierung (++)

Sales Support, Bid Management (++)

Programmiersprachen

sehr gute Kenntnisse der Programmierung von Excelmakros und Access-basierten Anwendungen, Python, C/C++/C#; Pascal, Assembler, Fortran, Java, Pearl/PHP, VBA

Lesen von sonstigen Codes kein Problem

Datenkommunikation

Sehr gute theoretische Kenntnisse und praktische Erfahrung von Sprach- und Datenkommunikations-Services, IoT, Big-Data/Smart-Data

Cash Management / Treasury

Kassenlösung
Kassenlösungen

Branchen

Branchen

Handel (Retail, Wholesale)/ Einzelhandel/ Großhandel/ Filialhandel/ Fachhandel
Telekommunikation/ Telko/ Telco / TK
Logistik/Lagerhaltung
Informationstechnologie / IT/ ITC/ ICT
Systemintegratoren/ Systemhäuser/ Systemintegration
Medienunternehmen/ Verlage
Messtechnik/ Steuerungstechnik/ Regeltechnik
Maschinenbauer/ Anlagenbauer
Automatisierungstechnik/ Verfahrenstechnik
Versorger/ Versorgungsunternehmen
-----------------------------
Banken/ Finanzinstitute/ Finanzdienstleister
Versicherungen/ Versicherungsgesellschaften
Industrie/ Fertigung/ Diskrete Fertigung

Vertrauen Sie auf GULP

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