as part of the merger of 2 banks the infrastructure gets consolidated into a common data center.

main work streams:

- estabilish network connection (MPLS, QoS)

- consolidate active directory

- consolidate exchange server

- migrate server to the other data center (Windows + Red Hat)

- migrate databases (MsSQL, Oracle)

- migrate appliances (Exadata, Ironport)

• Project lead for data centre carve out
• knowledge transfer of business application owners to newoperational team
• Define move groups (migration approach for each application, coordination with stakeholders, fallback plan)
• Lead, plan and coordinate migration activities between different parties (application owner and current operational team in Germany, future operational team in Poland)
• Lead and execute migration of SAP
• Lead and execute migrations of servers (VMware, AD, DFS, Linux, Windows, NAS, Firewall) and software (Navision, ELO, and various other applications,, ...) with project teams in Poland, India and Germany

• Project lead
• knowledge transfer of business application owners to new operational team
• Define move groups (migration approach for each application, coordination with stakeholders, fallback plan)
• Lead, plan and coordinate migration activities between different parties (application owner and current operational team in Germany, future operational team in Poland and Hungary)
• Lead and execute migrations of servers (Linux, AIX, Windows, SAN, NAS, Firewall) and software (e.g. Reporting, Risk-Analysis, AD, ...) with project teams in Poland, Hungary, Romania, India, Germany

• Define change and release processes
• Program management

• Define expectation on the future data management
• High level specifications sheet
• Milestone plan with dependencies to the ERP replacement project

• Project lead
• knowledge transfer of business application owners to new operational team
• Define move groups (migration approach for each application, coordination with stakeholders, fallback plan)
• Lead, plan and coordinate migration activities between different parties (application owner and current operational team in Germany, future operational team in Poland and Hungary)
• Lead and execute migrations of servers (Linux, AIX, Windows, SAN, NAS, Firewall) and software (e.g. Reporting, Risk-Analysis, AD, ...) with project teams in Poland, Hungary, Romania, India, Germany

• define requirements (WAN, DR Handbook, Organisation, Testing)
• create project plan
• drive project streams (network, DR handbook, testing)
• coordinate activities between OE’s in various countries and central organisation

• Project lead
• knowledge transfer of business application owners to new operational team
• Define move groups (migration approach for each application, coordination with stakeholders, fallback plan)
• Lead, plan and coordinate migration activities between different parties (application owner and current operational team in Germany, future operational team in Poland and Hungary)
• Lead and execute migrations of servers (Linux, AIX, Windows, SAN, NAS, Firewall) and software (e.g. Reporting, Risk-Analysis, AD, ...) with project teams in France, Poland, Romania, India, Germany

• define demands and evaluate systems
• define and implement interfaces between CRM and EMail
• create invitation of tenders
• migrate data to new systems
• Implement (cloud based) ERP incl. training
• troubleshot incidents
• Project-management

Objective:

replace outdated ERP and add CRM functionality. The current on premise Microsoft exchange server and Microsoft office shall be replaced with cloud services (Google Apps for Business)

• define workshop with management and IT
• conduct trainings for Google Apps
• develop procedures for financial controller to do their job efficiently with the new tools

Objective:

replace Microsoft Office (Outlook, Word, Excel, Lync) with Google Apps

• conduct trainings for Google Apps
• end-user support on specific migration issues (mainly Outlook -> Webmail and Excel to Google Table)
• Go-Live support

Objective:

replace Microsoft Office (Outlook, Word, Excel, Lync) with Google Apps

• Project lead
• define migration scenario
• define new standard client (legal software list, group policies)
• define project plan
• agreement with steering committee on migration approach, timeline and costs
• pilot roll-out on some nearby sites in Austria, Switzerland and Germany
• automated mass roll-out in Europe
• roll-out in Asia / Australia / USA
• incident and problem management
• 95% of clients were migrated to Windows 7. The remaining clients (mainly on the workfloor) were hardened and moved to an isolated network

Objective:

migrate all clients with Windows XP to Windows 7. Any client that cannot be migrated due to technical reasons has to be isolated from the network

• define request-, incident-, problem- and change-processes
• adjust KPI’s to meet the SLA
• troubleshoot root causes for major incidents
• define measurement and reporting of KPI against SLA
• implement new processes

Objective:

define process to connect the internal servicedesk with the servicedesk of the external provider

• define project plan in tight-knit collaboration with supplier, CFO and regional IT managers
• appoint eight sub-project managers
• coordinate with sub-project managers
• define and implement new Governance
• migrate clients to new AD
• introduce LAN segmentation
• troubleshot incidents
• create change requests
• setup SLA reporting for weekly delivery meeting and monthly management meetings
• monitor and report KPI and SLA
• conduct steering committee meetings to report the progress

Objective:

(1) upgrade core infrastructure components (AIX servers, SAN
storage, backup, LAN switches). (2) upgrade software to current releases (eg. active directory). (3) transform server infrastructure to IAAS

• define SLA, KPI and process improvements in tight-knit collaboration with CIO, CFO and process owners
• negotiate new contract in collaboration with internal audit and legal counsel
• 3 year contract with a value of €1,5m was signed in April 2013

Objective:

Upgrade MPLS bandwidth on most of the 120 sites. Migrate most backup lines from ISDN to DSL and introduce internet break out on major sites

• define approach and project plan in tight-knit collaboration with supplier, CIO and local management
• install probes
• troubleshot incidents and problems
• implement quick fixes
• setup periodic reporting
• present measures and change request for sustainable improvement to CIO and local management
• project management

Objective:

analyse root cause for occasional poor network performance and net outages