2014 - present

IT-Senior Project Manager/Online Marketing Expert HBC Business Consulting, LLC, USA, Germany & Switzerland

Expert in design, development and implementation of large scale, high-performance technology/e-commerce management systems, such as data platform change, Documentum/Oracle Solutions/BI, web shops, management/sales force/ marketing information system optimization, CSV, CRM, Big Data analytics including risk/change management, resource/budget planning and KPI/milestone tracking.

• Controlled numerous mission critical IT/e-commerce projects in Fortune 500 companies diversified over 60 countries, mainly within life science, consumer goods, banking, retail, real estate.
• Executed state-of-the-art compliance, regulatory, risk management and IT project management/documentation methodologies to ensure effective planning and predictable execution within business scope and goals.
• Achieved 100% highest quality project delivery within timelines & financial objectives while pro-actively orchestrating business solution stakeholders and IT development/third party vendors.
• Designed, developed and implemented large-scale global web-based e-shop with content/document management and storage/archive system including online marketing intelligence/SEO and target marketing/profiling system.
• Re-engineered business processes to optimize third party IT solutions while reducing project cost by 35% and increasing business contribution by 45%.
• Consulted business owners/key stakeholders and C-level executives in the areas of global branding, marketing, product-life-cycle and faster time to peak sales.

2006 - 2013

Business Analyst & Senior IT Project Manager HBC Business Consulting, LLC, USA & Switzerland

• Launched HBC US affiliate and reorganized Swiss subsidiary to increase productivity by 50% while accelerating overall deal flow by 30%.
• Implemented new Document Management System at mid-size Diagnostic/Consumer Goods Company to increase productivity by 32% annually..
• Redesigned global web shop portal including consulting, training and performance measurements for diverse mid and large size retail/consumer goods/service companies.

2000 - 2005

Head PMO & Senior IT Project Manager HBC Business Consulting, Kaiseraugst, Switzerland

• Established HBC as a global project management office (PMO) for Life Science Fortune 500 clients.
• Spearheaded first innovative promotional B2B and B2C e-commerce strategy for a Top 3 Pharma client.
• Delivered several global IT projects on average 8% under budget while completing 100% on schedule.

1998 - 2000

Global Head of Marketing IT Novartis Pharma AG, Basel, Switzerland

• Established centralized global marketing IT department with global PMO.
• Controlled a yearly operating budget of CHF 150+ million with 14,000+ workstations and 6000 mobile devices.
• Oversaw the global Y2K continuity program, CHF 40+ million with direct report to CEO.

1996 - 1998

Global Marketing Manager, Head of CRM Project Roche Diagnostics, Basel, Switzerland

• Pioneered global delivery of first CRM project, direct reporting to CEO of Roche Diagnostics.
• Designed, development and implemented a customized global customer relationship management (CRM)-system.
• Executed business process re-engineering within 25 countries.

1994 - 1996

Head of Marketing & Sales Roche Diagnostics (Swiss), Kaiseraugst, Switzerland

• Increased overall profits by CHF 2.5 million per brand.
• Optimized marketing & sales business process w/i 6 months.
• Achieved double-digit growth and exceeded revenue targets by 125%.

1993 - 1994

Global Product Manager Roche Molecular Systems, Basel, Switzerland

• Responsibility for global business development of AMPLICOR, the first nobel-prized PCR based product line.
• Established first health care reimbursement system for PCR testing which led to double-digit profit and exceeded revenue target by 45%.

1992 - 1993

Senior Staff Scientist ICOS Corporation, Bothell, WA, USA

• Developed new molecule structures for cancer therapy.

1991 - 1992

Research Scientist, Post Doc Salk Institute for Biological Studies, La Jolla, CA, USA

• Discovered lead molecule for cancer therapy.

Past Projects (Excerpt)

• Designed, developed and implemented large-scale global web-based e-shop with content/document management and storage/archive system including online marketing intelligence/SEO and target marketing/profiling system.
• Remediation of Documentum/Oracle system with performance analyse in major Pharma company/R&D/Clinical Development
• Developed business intelligence (BI) program and cloud based document management system for major non-profit organization.
• Directed the development of an IT strategy and related planning of an IT operations center for a major US retail company
• Design & Implementation of innovative e-commerce solution including integration and data migration from Oracle/Siebel/Documentum platform.
• Established a business stakeholder road map to success relating to the existing system with
• AS IS analysis with stakeholder interviews and evaluated and worked through list of critical performance issues and bottlenecks and designed and executed a plan of action to resolve any substantiated performance issues.
• Developed completed solution for Customer Satisfaction program including business objective & online based survey/data analysis tool. 
• Oversaw Electronic Text & Design (ET&D) supply chain management & workflow project at Top 3 Pharma Conglomerate.
• Led MIG2 project, reference case to convert PDF product development/FDA relevant files into editable formats.
• Integrated IT CRM (Dendrite, Siebel, Salesforce) systems, and Forecasting system into SAP R/3 Oracle platform and worldwide roll out.
• Develop and execute global policy and FDA compliance system.
• Designed, developed and implemented first global pharma e-commerce strategy (dot com) across top 10 major brand BTB and BTC.
• Technical Operations/Supply Chain: IT Quality Management including computer validation and remediation of TechOps SAP supply chain module.
• Global Marketing/Technical Operations: Worldwide roll out of global forecasting systems (Futurcast/Pharos) and system integration with local SAP/AS400 infrastructures.
• Pioneered global delivery of first CRM project with direct reporting to CEO of Roche Diagnostics.
• Executed design, development and implementation of a customized global CRM, sales force automation system, product life-cycle and forecasting system.
• Coordinated and globalized business process re-engineering within marketing and supply chain in 25 countries and data migration and process alignment with new system including ERP, IT infrastructure system integration, re-design of SAP user interfaces, global marketing & supply chain data management and computer system validation (GxP/CSV, IT security, data privacy, internal policies).