Data Collection Consolidation on consumers, competitors marketplace and information into actionable items, reports and presentations Discreet market research based on customized requirements
Started as a Payments Officer and over the period of 5 years, advanced in my role towards managing multiple teams of Payments Investigatio n specialists while directing operations for Europe Conduct periodic group level audits to ensure legal, compliance, regulatory ISO level information security standards were maintained Innovation lead for payments department responsible for operations transformation using RPA emerging technologies ( Chat bots etc Krakow Shared Service Center ( SPOC People management Change management
Improve operations Recommend and implement processes and tools to improve delivery and maintenance by automating redundant repetitive manual tasks Introduced Agile methodology to projects to maximize efficiency increase productivity deliver early business value to clients Utilize web analytics performance data to analyze content recommend ways to improve client web content Conduct regular quality checks on data flow from Product Information Management tool to the Content Management System
Work independently to develop content strategy and to manage, co ordinate prioritize tactics and projects by delivering on time in budget Responsible for developing companywide creative processes including high priority brainstorms, emerging social opportunities innovating campaign work Working with sourcing and vendors on all negotiations during the life cycle of the contract, reviewing proposals participating in vendor negotiations Administrative management support including status reporting, monthly dashboards, contract budget management
Responsible for managing day to day office operations & procedures to ensure organizational effectiveness & efficiency; Assisting HR in recruiting , hiring & training process of new employees, interns & student employees ; Liaising with facility and property managers regarding service issues , biometric access management & general maintenance topics
10/2013 - 06/2014
Diploma in Management
The School of Banking and Management, Krakow (Poland)
10/2006 - 06/2011
Master of Art in Political Science
Jagiellonian University, Krakow (Poland)
Manager with over 10 years of experience in banking operational activities and client strategy, with proven track of records in people, stakeholders and project management I am accustomed to working in a challenging and fast paced environment, particularly when dealing with multiple tasks at the same time Strong believer in team excellence and continuous learning, business growth and process improvement
Skills
Other interests
Data Collection Consolidation on consumers, competitors marketplace and information into actionable items, reports and presentations Discreet market research based on customized requirements
Started as a Payments Officer and over the period of 5 years, advanced in my role towards managing multiple teams of Payments Investigatio n specialists while directing operations for Europe Conduct periodic group level audits to ensure legal, compliance, regulatory ISO level information security standards were maintained Innovation lead for payments department responsible for operations transformation using RPA emerging technologies ( Chat bots etc Krakow Shared Service Center ( SPOC People management Change management
Improve operations Recommend and implement processes and tools to improve delivery and maintenance by automating redundant repetitive manual tasks Introduced Agile methodology to projects to maximize efficiency increase productivity deliver early business value to clients Utilize web analytics performance data to analyze content recommend ways to improve client web content Conduct regular quality checks on data flow from Product Information Management tool to the Content Management System
Work independently to develop content strategy and to manage, co ordinate prioritize tactics and projects by delivering on time in budget Responsible for developing companywide creative processes including high priority brainstorms, emerging social opportunities innovating campaign work Working with sourcing and vendors on all negotiations during the life cycle of the contract, reviewing proposals participating in vendor negotiations Administrative management support including status reporting, monthly dashboards, contract budget management
Responsible for managing day to day office operations & procedures to ensure organizational effectiveness & efficiency; Assisting HR in recruiting , hiring & training process of new employees, interns & student employees ; Liaising with facility and property managers regarding service issues , biometric access management & general maintenance topics
10/2013 - 06/2014
Diploma in Management
The School of Banking and Management, Krakow (Poland)
10/2006 - 06/2011
Master of Art in Political Science
Jagiellonian University, Krakow (Poland)
Manager with over 10 years of experience in banking operational activities and client strategy, with proven track of records in people, stakeholders and project management I am accustomed to working in a challenging and fast paced environment, particularly when dealing with multiple tasks at the same time Strong believer in team excellence and continuous learning, business growth and process improvement
Skills
Other interests
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