Skilled, professional, and experienced developer with knowledge of PL/SQL development for CRM applications and middleware maintenance practices.
Aktualisiert am 09.04.2020
Profil
Freiberufler / Selbstständiger
Verfügbar ab: 25.05.2020
Verfügbar zu: 100%
davon vor Ort: 100%
English
German
A2
Hindi

Einsatzorte

Einsatzorte

München (+20km)
nicht möglich

Projekte

Projekte

5 Jahre 11 Monate
2018-05 - heute

Develop the PL/SQL code

Senior Software Engineer
Senior Software Engineer
  • To develop the PL/SQL code based on the requirement from business.
  • Correcting the developed PL/SQL code if there are any issue which one reported by operation.
  • Creation of automated script for processing the backlogs based on request from operation.
  • Correcting the code in OSB (Oracle Service bus) if required.
  • Worked with scrum master for business project process.
  • Daily Dev/SO meeting with developers and operation team.

Highlights:

  • Helping customer for working in DevOps way and working along with Developer and Ops team.
  • Every Thursday direct meeting with client to discuss about the issues and concepts.
  • As a developer to fulfill the customer requirement and improve the application performance.
  • Working on Agile and waterfall model for business and Migration process.
Telefonica
Munich
2 Jahre 4 Monate
2016-01 - 2018-04

Telecom migration project

System Analyst
System Analyst
  • To do the migration from E-PLUS stack to O2 stack there are many new tools hands on experience like MOG(Migration Order Generator) and MOT(Migration Order tool).
  • More than 15 million retail postpaid subscribers are migrated successfully.
  • To complete the migration developed many PL-SQL scripts to perform hard migration as well as soft migration.
  • Well-versed knowledge of mapping the tariff and services items from one stack (E-PLUS) to other stack (O2).
  • Hands on experience on various brands (E-PLUS, Blau, white label, aktasmart and Ay Yildiz) mapping to O2 (Telefonica) brand.
  • Well versed knowledge of MNP (Mobile number portability) i.e. Import, Export, Internal porting including ZMRDB (Centralized database).
  • Full responsible for MNP to meet the client business KPI every day.
  • billing/PQT(Police query tool) including network system as well as middleware EAI (Enterprise application interfaces).
  • End to end telecom application knowledge for Mobile as well as DSL.In depth knowledge of workflow for Activation/Deactivation/Tariff migration/SIM change/MSISDN change/Pack activation from front end to till completion like

Highlights:

  • In a single project performed different roles like developer and application supporter.
  • Performed to keep the production/Operation environment up and running.
  • Worked on MCE (Multi channel Enabler) requests, which one comes from front end to PeopleSoft SALCUS (CRM Applications).
  • To lead the migration project from beginning to till end along with 20 members of team.
  • Experience on application NBA (Next best activity) and EVOS (Electronic voucher system).
  • Hands on experience on WebLogic server from version 9c to 12c.
E-PLUS (Telecom Service Provider of Germany)
Munich
4 Jahre 5 Monate
2011-08 - 2015-12

CRM application

Senior software engineer
Senior software engineer
  • Maintain the CRM applications and fix the issues together with development.
  • Incidents solving within SLA through SDM12 Tools.
  • Full responsibility of MNP, Contract Extension issues handling.
  • Order Activation, Deactivation, Front Office problem, Back Office problem.
  • TM-ART SILK Monitoring and analyze the issue.
  • Writing Scripts in the Production Environment for automating the task.
  • Developed stored procedure in MySQL database.
  • Well-versed knowledge of tariff, tariff variation, packs, packs groups, service items etc.
E-PLUS (Telecom Service Provider of Germany)

Aus- und Weiterbildung

Aus- und Weiterbildung

2008 - 2011

Bachelor of Engineering, Electronics & Telecommunications

2005 - 2008

Diploma, Electronics & Telecommunications

Certification

Diploma in Network Security.

2015

ITIL-ST (Service Transition) from EXIN (NL)

2014

ITIL-SO (Service Operation) from EXIN (NL)

2013

ITIL Foundation from EXIN (NL)

2018

German Language level (A2)

Kompetenzen

Kompetenzen

Produkte / Standards / Erfahrungen / Methoden

Career Objective  

To work and grow in the field of my interest by continuous efforts in projects which I undertake, to meet the company objectives.

Summary   

  • Skilled, professional, and experienced developer with knowledge of PL/SQL development for CRM applications and maintenance practices.
  • Currently working as Developer at the customer (Telefonica) location in the Munich and responsible for developing of PL/SQL code.
  • Overall 7.4 year of experience in IT and 7.4 years of exposure on Telecom domain with 5 years of telecom CRM applications support and 2.4 years for Development and implementation.

Current Role

  • Develop the PL/SQL code as per the requirement.
  • Correcting the PL/SQL code as per the issue arises in the code.
  • Correcting the vantiv addin pop-up in the VB code and functions.
  • Correction of VB code as per requirement.
  • Fix the code in production, which one reported via defect by operation team.
  • Correcting the VB code in SALCUS (CRM Application) GUI when new requirement.
  • Responsible for client communication with respect to any issue in the application.

Skills

  • Developed stored procedure in PL/QSL and SQL.
  • Hands on experience on Oracle, PL/SQL, MySQL and VB scripting.
  • Hands on Experience on OSB (Oracle service Bus) and WebLogic server 12c.
  • Well versed functional knowledge of PeopleSoft (A product of oracle) CRM application.
  • PATROL application performance testing tool.
  • Hands on experience on REMEDY, JIRA and SDM12 tools.
  • Worked on version control system like SVN, GIT and Clear Case.
  • Experience on Clear Quest and DDTS (Distributed Defect tracking system) tools.
  • Experience to fix the issues in the PL/SQL code via defect and test the same into development environment before live in production.
  • Well versed knowledge of splunk (log information) tool and putty connection manager.
  • Oracle jobs scheduling, modifying and performance tuning.
  • Functional knowledge of NBA (Next best activity) and EVOS (Electronic voucher system).
  • Testing interfaces of web services via SOAP-UI.
  • Knowledge of AWS-IAM (Identity Access Management) configurations.
  • Hands on experience on SBS-VPN (Smart billing system of virtual private network) application.
  • TM-ART SILK Monitoring and analyze the issue.
  • Hands on experience on TOAD, SQL Developer and JFM tools.
  • In depth knowledge of MCE (Multi channel enabler) to accept the request from all front end and forwarded to different backend system, (Retail postpaid, Business application & Prepaid).
  • Involved in almost all rollout/Change activity whenever new software installation is required.

Einsatzorte

Einsatzorte

München (+20km)
nicht möglich

Projekte

Projekte

5 Jahre 11 Monate
2018-05 - heute

Develop the PL/SQL code

Senior Software Engineer
Senior Software Engineer
  • To develop the PL/SQL code based on the requirement from business.
  • Correcting the developed PL/SQL code if there are any issue which one reported by operation.
  • Creation of automated script for processing the backlogs based on request from operation.
  • Correcting the code in OSB (Oracle Service bus) if required.
  • Worked with scrum master for business project process.
  • Daily Dev/SO meeting with developers and operation team.

Highlights:

  • Helping customer for working in DevOps way and working along with Developer and Ops team.
  • Every Thursday direct meeting with client to discuss about the issues and concepts.
  • As a developer to fulfill the customer requirement and improve the application performance.
  • Working on Agile and waterfall model for business and Migration process.
Telefonica
Munich
2 Jahre 4 Monate
2016-01 - 2018-04

Telecom migration project

System Analyst
System Analyst
  • To do the migration from E-PLUS stack to O2 stack there are many new tools hands on experience like MOG(Migration Order Generator) and MOT(Migration Order tool).
  • More than 15 million retail postpaid subscribers are migrated successfully.
  • To complete the migration developed many PL-SQL scripts to perform hard migration as well as soft migration.
  • Well-versed knowledge of mapping the tariff and services items from one stack (E-PLUS) to other stack (O2).
  • Hands on experience on various brands (E-PLUS, Blau, white label, aktasmart and Ay Yildiz) mapping to O2 (Telefonica) brand.
  • Well versed knowledge of MNP (Mobile number portability) i.e. Import, Export, Internal porting including ZMRDB (Centralized database).
  • Full responsible for MNP to meet the client business KPI every day.
  • billing/PQT(Police query tool) including network system as well as middleware EAI (Enterprise application interfaces).
  • End to end telecom application knowledge for Mobile as well as DSL.In depth knowledge of workflow for Activation/Deactivation/Tariff migration/SIM change/MSISDN change/Pack activation from front end to till completion like

Highlights:

  • In a single project performed different roles like developer and application supporter.
  • Performed to keep the production/Operation environment up and running.
  • Worked on MCE (Multi channel Enabler) requests, which one comes from front end to PeopleSoft SALCUS (CRM Applications).
  • To lead the migration project from beginning to till end along with 20 members of team.
  • Experience on application NBA (Next best activity) and EVOS (Electronic voucher system).
  • Hands on experience on WebLogic server from version 9c to 12c.
E-PLUS (Telecom Service Provider of Germany)
Munich
4 Jahre 5 Monate
2011-08 - 2015-12

CRM application

Senior software engineer
Senior software engineer
  • Maintain the CRM applications and fix the issues together with development.
  • Incidents solving within SLA through SDM12 Tools.
  • Full responsibility of MNP, Contract Extension issues handling.
  • Order Activation, Deactivation, Front Office problem, Back Office problem.
  • TM-ART SILK Monitoring and analyze the issue.
  • Writing Scripts in the Production Environment for automating the task.
  • Developed stored procedure in MySQL database.
  • Well-versed knowledge of tariff, tariff variation, packs, packs groups, service items etc.
E-PLUS (Telecom Service Provider of Germany)

Aus- und Weiterbildung

Aus- und Weiterbildung

2008 - 2011

Bachelor of Engineering, Electronics & Telecommunications

2005 - 2008

Diploma, Electronics & Telecommunications

Certification

Diploma in Network Security.

2015

ITIL-ST (Service Transition) from EXIN (NL)

2014

ITIL-SO (Service Operation) from EXIN (NL)

2013

ITIL Foundation from EXIN (NL)

2018

German Language level (A2)

Kompetenzen

Kompetenzen

Produkte / Standards / Erfahrungen / Methoden

Career Objective  

To work and grow in the field of my interest by continuous efforts in projects which I undertake, to meet the company objectives.

Summary   

  • Skilled, professional, and experienced developer with knowledge of PL/SQL development for CRM applications and maintenance practices.
  • Currently working as Developer at the customer (Telefonica) location in the Munich and responsible for developing of PL/SQL code.
  • Overall 7.4 year of experience in IT and 7.4 years of exposure on Telecom domain with 5 years of telecom CRM applications support and 2.4 years for Development and implementation.

Current Role

  • Develop the PL/SQL code as per the requirement.
  • Correcting the PL/SQL code as per the issue arises in the code.
  • Correcting the vantiv addin pop-up in the VB code and functions.
  • Correction of VB code as per requirement.
  • Fix the code in production, which one reported via defect by operation team.
  • Correcting the VB code in SALCUS (CRM Application) GUI when new requirement.
  • Responsible for client communication with respect to any issue in the application.

Skills

  • Developed stored procedure in PL/QSL and SQL.
  • Hands on experience on Oracle, PL/SQL, MySQL and VB scripting.
  • Hands on Experience on OSB (Oracle service Bus) and WebLogic server 12c.
  • Well versed functional knowledge of PeopleSoft (A product of oracle) CRM application.
  • PATROL application performance testing tool.
  • Hands on experience on REMEDY, JIRA and SDM12 tools.
  • Worked on version control system like SVN, GIT and Clear Case.
  • Experience on Clear Quest and DDTS (Distributed Defect tracking system) tools.
  • Experience to fix the issues in the PL/SQL code via defect and test the same into development environment before live in production.
  • Well versed knowledge of splunk (log information) tool and putty connection manager.
  • Oracle jobs scheduling, modifying and performance tuning.
  • Functional knowledge of NBA (Next best activity) and EVOS (Electronic voucher system).
  • Testing interfaces of web services via SOAP-UI.
  • Knowledge of AWS-IAM (Identity Access Management) configurations.
  • Hands on experience on SBS-VPN (Smart billing system of virtual private network) application.
  • TM-ART SILK Monitoring and analyze the issue.
  • Hands on experience on TOAD, SQL Developer and JFM tools.
  • In depth knowledge of MCE (Multi channel enabler) to accept the request from all front end and forwarded to different backend system, (Retail postpaid, Business application & Prepaid).
  • Involved in almost all rollout/Change activity whenever new software installation is required.

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