• Transfer Business- and IT-Services around Real Estate application environment (SAP, Filenet and ePom) from one to multi vendor and support departments
• Analyze as is service environment. Re-design processes and services
• Train and activate future services with all stakeholders (internal – external)

Challenge:

• Moderate and Manage between Business, IT-Departments and external Vendors
• Find, provide and present new service solutions
• Manage dependencies with technical and test parties as well as with rescheduled program timelines (time and budget)

• Improve enhancement process for Application BRS Aladdin.
  Define, start and improve a project-portfolio forum for all Deutsche Asset Management initiatives that mainly have to enhance the Vendor BlackRock Solutions Aladdin application “Software as a Service” (SaaS)
• Manage escalations from all Deutsche Asset Management departments and Regulatory-Stakeholders towards BlackRock Solutions Aladdin regarding enhancements, projects and operational issues

Challenge:

• Improve to manage arround 200 enhancement requests in conjunction with over 50 project initiatives worldwide between Deutsche Asset Management (DeAM) and the Vendor BlackRock Solutions (BRS)
• Moderate between individual DeAM requirements and high standardized Cloud Application Service Aladdin at BRS (SaaS)
• Permanently between 10 – 20 escalations have to be managed (15 new escalations per month)

• Consulting to define, plan, prepare and do the first transformations from Munich to Frankfurt/Paris Datacenter
• Consult, manage and coordinate to establish the standard transformation process together with Customer, IT-Architect, Project Manager, Move Manager, Account Manager and Operation Manager worldwide

Challenge:

• First transformation and migration of such a huge historical grown environment (25.000 Systems, Applications and Services unchanged since 3 years or more) to a worldwide high standardized Hybrid Cloud Solution

• Analyse customer’s cyber security status and consult permanently
• Consult regarding probably security gaps and possible solutions. Decide, Design and build a QRadar SIEM (security incident and event management) solution. Define and add a new security incident process
• First improvement of new security service during test and pilot phase until final operation mode.

Challenge:

• Project contract issue cause huge procurement problems within complex stakeholder organization
• Very heterogeneous integration of all security relevant infrastructure component logs and net flows (50 different types within 1500 sources worldwide)
• A general security incident process was totally new and has to be designed in consumption with all other security relevant infrastructure (like IDPM or IDPS)
• Add integration tasks of logs or net flows into all build and decommission processes.

• Build a test labour with the same network, system and application infrastructure like in the current productive one. Design, build and test a dual stack (TCP IPv4 and IPv6) communication concept. Phase one are the web presence of Hapag Lloyd
• In phase two, we add the core business EDI infrastructure. The rest of infrastructure will come in during phase three one by one (outlook during the next 10 years)
• At the end of every phase there appear cutover days who switch the services from old to new environment (the old parts will be decommitted afterwards)
• From this day on, the corresponding service is IPv6 ready (prerequisite for internet of things)

Challenge:

• TCPIP Version 6 was totally new technology for every stakeholder
• Several findings of non IPv6 compliant components within infrastructure environment
• Exact claim management and contract management
  necessary

• Customer Consulting for business applications with high performance storage solutions
• Design, define, procure and build a storage enhancement
• Migrate all customer systems from old to new storage
  without any service impact. Decommit old storage

Challenge:

• Only 30 percent of all systems (900) can move on storage level
• The rest have to move on operating system level with disk mirror technology
• 10% of the rest are not able to use disk mirror technology, in this cases we had to find special solutions

• Analyse, decide, procure, test and implement a worldwide
  videoconferencing service
• Integrate already used video and communication systems
• Bring new service in pilot operation and after first improvement into final operation mode

Challenge:

• Takeover project in red escalated state
• Integration of complex heterogeneous unified communication environment
• Add new workbench (operation of video service infrastructure) into currently running IT business process environment

• Migrate the private sub bank IT environment from ABN-Amro into Deutsche Bank
• Procure, build and migrate heterogeneous systems and applications (dedicated, virtual web and application server)

Challenge:

• Transition of special data exchange solution “Tumblewee Secure Transfer Suite”
• Complex stakeholder organisation (Countries: Hungary, Czech Republic, Poland, Belgium, Germany / Companies: IBM Germany, IBM Netherland, Deutsche Bank Germany, ABN-Amro).

• Technical refresh and enlargement of IT environment for Online Banking Portal Belgium
• Build, test and migrate heterogeneous systems, applications and databases (virtual web, application and database server)
• Complex project is part of IPMA Level B certification study

Challenge:

• Transition of critical systems with completely new migration path (never done before in this constellation). No downtime accepted by customer
• Several weekends, overnight cutover scenarios with complex customizing of application and databases (2 fall back necessary)
• Negotiate project scope change well done for 30% more project effort

• Technical refresh of IT environment. Program “Paragon” Deutsche Bank
• Build, test and migrate heterogeneous systems, applications and databases (virtual web, application and database server)

Challenge:

• Top 3 program, Basel2 compliant criteria (upper management focus)
• Transition of huge databases and very complex job process (over 3000 jobs with complex dependencies)
• Forced project handling (high priority).

• Migration and enhancement of “Unified Communication” environment
• Procure, build and migrate heterogeneous systems, applications and databases (dedicated or virtual application and database server)

Challenge:

• Top 3 project with very high management focus
• Escalation management and forced project handling necessary, because project was overtaken during red escalated state by me

• Lead, control and organize the team to be able to overview the worldwide project orders from customer
• Find and identify programs, project dependencies (across projects) and customer top project priorities
• Prioritize projects with customer and guide the Project Manager team
• Manage the portfolio report and identify risks. Define and delegate prevention tasks

Challenge:

• Analyse, detect, communicate and support to find solutions for: personal issues, technical problems, delivery time issues, process issues, communication problems

• Design and define the new system infrastructure for the new in-house developed clinical study software „Clinical Data Management System” (CDMS)
• Define and plan the software distribution application for full automatic study deployments with CDMS Software

Challenge:

• Transport the new software development strategy and technology to the teams
• Bring the development, test and delivery teams together.
  Implement rules and moderate the meetings to improve the solution quality
• Use agile project management mode with scrum sprints

• SPOC to plan and coordinate software portfolio “Tele Medicine Framework” (TMF)
• Includes functional testing, acceptance testing,
  production deployment and documentation of TMF Implementations
• Continues improvement and automation of deployment process

Challenge:

• Central point of communication within the IT-Team and all other departments regarding TMF installations
• Bring culture and expert languages together
• Coordination of TMF implementations intercommunicate with all necessary departments and colleagues