• Recruitment and management of the IT and Business Consultants team, with the goal to deliver software solutions, designed and customized for the customers’ critical business areas
• Main customer point of contact, in order to ensure quality service delivery and a growing business relationship
• Shadow attendance to consultant-customer meetings, to ensure close professional coaching
• Design and development of complex targeted solutions, in accordance with the clients’ needs, in the agreed objective and time-frame
• Strong focus on developing new business with existing and potential clients

• BMW Connected Drive - Business Integration Platform, Order Management, Billing and MicroServices.
• Responsibilities included Team Management and Functional Solution Management (functional architect) from planning to execution for the E2E solution from requirement to production support, in close cooperation with the overall Project Director, IT and Business Stakeholders.
• The SW delivery included both waterfall (6 releases per year) and agile (MicroServices and priority sub-projects and solutions) in a complex multi-location environment

Onsite for BMW Connected Drive Munich, Order Management and Real-time & Post-Paid Billing

• Project Management, Release management, Environment Management, Software deployments, Business
  Configuration deployments, Defect Management, Quality assurance, 3rd Level Support team management, 3rd
  Level Support investigations on live system, Production Operations Support, Design team support

Know-how in the following areas: Business support management, Operational system support, Release Management, Defect Management, Process Optimization, Configuration Management, Software deployments, Environment Management, Billing System Maintenance & Support, Release management, Team management, Change & Risk management, Coaching.

• Project management, Team management, Requirements management, Delivery management, Full SDLC
  responsibility

Onsite assignment Real-time & Post-Paid Billing KCell Kazakhstan

• Project Management, Release management, Migration planning and execution, Quality assurance, Production
  Operations Support

Business Process Management area

• Project Management, Business Process analysis and process optimization, Team management, Delivery
  management, Full SDLC responsibility

• Administration of the hardware and software infrastructure.
• Monitoring and control during the implementation of an
  electronic work environment.
• Translations of official documents from/to English and French.
• Provide various reports on request.
• Support for the General Manager in the decision-making process.
• Check functional and technical specifications and creation of checklists to assist the Quality Control department in obtaining a new ISO certification.