Fachlicher Schwerpunkt dieses Freiberuflers

Driven and motivated information security and technical evangelist with a background in technical support, technical writing and documentation.

verfügbar ab
12.06.2019
verfügbar zu
60 %
davon vor Ort
100 %
PLZ-Gebiet, Land

Einsatzort unbestimmt

Städte
Berlin
50 km
Kontaktwunsch

Ich möchte bevorzugt für Projekte in diesen Einsatzorten kontaktiert werden.

Position

Kommentar

Technik, Ingenieurwesen

  •  Technische Dokumentation
  •  Technischer Support
  •  Technische Beratung
  •  Corporate Security

IT, Entwicklung

  •  FTAM (File Transfer Access and Management)
  •  Cyber Security
  •  IT-Techniker (allg.)

Sprachen, Dienstleistung, Soziales

  •  Kommunikationstraining

Marketing, Vertrieb, Kommunikation

  •  Kommunikation (allg.)

Management, Unternehmen, Strategie

  •  Projektmanagement - Audits

Projekte

10/2018 - Heute

5 Monate

Technischer Evangelist

Rolle
Technical Evangelist
Kunde
NXLog Ltd Log Collection Suite
Einsatzort
Remote
Projektinhalte
  • Collaborating with developers to write high quality technical content, articles.
  • Collaborating with a remote-only team to produce technical materials, and enhance existing material including
    documentation.
  • Upskilling in concepts involving log collection, auditing and compliance over Windows (including Windows DNS Server, Windows Event Log, ETW, IIS), Syslog (including the different formats), and Linux log collection.
  • Work on integration guides with other software including SIEM suites (RSA NetWitness, IBM QRadar, Rapid7 InsightIDR), and tools including Splunk and ElasticSearch/Kibana.
  • Communicate with the technical community on social media regarding log collection and related concepts on Reddit,
    StackExchange, Twitter and other Forums.

Other work examples outside the main nxlog.co domain:

  • FOSDEM 2019 lightning talk at Monitoring and Observerability devroom (Link on request)
  • OpenSource.com article on reducing security risks (Link on request)
  • Medium.com (Link on request)

10/2016 - 08/2018

1 Jahr 11 Monate

Secure File Transfer Administration

Rolle
Secure File Transfer Administrator / Technical Consultant
Kunde
SFTPPlus by Pro:Atria (UK)
Einsatzort
Remote
Projektinhalte
  • Worked with a team of independent developers to deliver secure file transfer solutions.
  • Improved the technical documentation aimed at system and network administrators.
  • Wrote articles and guides aimed at administrators on topics around security, infrastructure, client/server-side software use, and auditing and compliance (GPG13, FIPS 140-2, HIPAA, ISO series).
  • Reviewed secure file transfer software (client and server) through manual testing with the QA team.
  • Provided technical sales and support to customers – mainly network and system administrators, architects and other
    support technicians. Provided support for secure file transfer queries regarding audit trails, compliance, secure file transfer architecture and solutions.
  • Worked on troubleshooting issues on Microsoft Windows Server Editions, UNIX (IBM AIX, HP-UX, Solaris) Linux
    (SuSe (SLES), RedHat (RHEL), Ubuntu, Debian, Gentoo), MacOS, virtual environments (VMWare, VirtualBox, Docker)
    and clustered environments.
  • Worked on trouble shooting issues utilizing knowledge of protocols FTP/S, SFTP, SCP, HTTP/S, WebDAV.

07/2015 - 08/2016

1 Jahr 2 Monate

Produced and maintained documentation of work

Rolle
User Support Technician
Kunde
Rise Vision (Canada/US)
Einsatzort
Toronto, Canada
Projektinhalte
  • Produced and maintained documentation of work including incidents/resolutions, troubleshooting guides, and updates to user pages.
  • Utilized remote troubleshooting tools (ScreenConnect, Chrome Remote Desktop) to resolve issues across highly
    visible devices - tickers and digital signage in areas like banks, retail and universities.
  • Utilizing troubleshooting tools across Linux, Windows, and ChromeOS. Utilized troubleshooting tools (Google Developer Console) for issues on Chrome since the application and software is Chrome-dependent.
  • Software testing for open source software releases across Linux and Windows platforms to help maintain the quality of software using Github.
  • Content creation in HTML, CSS, Javascript, NodeJS to create web-based digital signage content.

Projekthistorie

2018-2018: Top 10 Vulnerabilities infographic (content only)

Position: Contributing Writer

Costumer: SaltStack (US)

Tasks:

  • Top 10 Vulnerabilities infographic (content only)
  • Hardening Digital Infrastructure infographic (content-only)

2012-2014: Direct and Digital Marketing

Costumer: Royal College of Obstetricians and Gynaecologists (UK)

Tasks:

  • Implemented a roll out of a new email software through working with several departments.
  • Set up an organization-wide email policy creation, software training and improving email communications.
  • Implemented a email campaign, worked with the technology team to modify the SaaS API to enable the campaign.

2009-2011: Online Marketing

Costumer: Major Brisbane Festivals Pty Ltd (Australia)

Tasks:

  • Promoted over 70 productions and generating more than 47,000 ticketed attendees resulting in more than $1 million in box office revenue.

Kompetenzen

Sprachkenntnisse
English
Native level
German
A1-A2 level, actively taking lessons

Produkte / Standards / Erfahrungen
IBM QRadar
Linux
Rapid7 InsightIDR
Splunk
Windows Server

Networking / CompTIA Network+ Certification

  • Network Troubleshooting tools – Wireshark, ncat, nmap
  • Secure file transfer protocols (SFTP, FTPS, FTP, WebDAV for Sharepoint)

Auditing/Compliance - Log Collection and SIEM

  • Secure log collection and log management concepts in relation to information security
  • Secure file transfer concepts for auditing and compliance
  • Rapid 7 InsightIDR, IBM QRadar, RSA NetWtiness, Splunk Auditing / compliance - GPG13, FIPS 140-2, HIPAA, ISO series, file integrity monitoring.

Windows and Linux administration

  • Windows Server 2016 administration
  • Windows log collection including IIS, Event Log, ETW,
  • Windows DNS Server, Registry Monitoring
  • Servers – Ubuntu, Red Hat Enterprise Linux

Technical Writing and Documentation

  • Working with developers to create usable documentation
  • aimed at a technical audience
  • Development of articles, whitepapers, blog posts, video
  • scripts, and other content
  • Documentation tools - RST, Sphinx, adoc

Project Management Tools

  • Version Control – Git, Gitlab, Github
  • Tools – Mattermost, Slack, IRC, Trello, KanbanConcepts – Scrum, Agile
  • Ability to work remotely with teams and in an international environment

QA/Technical Support tools such as:

  • OS - Windows, Linux, MacOS, ChromeOS
  • Remote monitoring and troubleshooting tools
  • ScreenConnect, TeamViewer
  • Software testing and QA (manual)

Web Development and tools such as:

  • HTML, CSS, Javascript (NodeJS)
  • Python – Pocketlint, Jinja2 templates for documentation

Bemerkungen

References are available on request.


Ausbildungshistorie

02/2018

  • CompTIA Network+ Certification

2014-2015

University of Newcastle

  • Master of Information Technology graduate

2007-2009

Queensland University of Technology

  • Bachelor of Creative Industries graduate
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