Fachlicher Schwerpunkt dieses Freiberuflers

Program- & Project-Management; C-Level Communication; Post Merger Integration; IT Carve Out; Sourcing advisory; IT Outsourcing Transformatio

verfügbar ab
01.04.2020
verfügbar zu
100 %
davon vor Ort
80 %
PLZ-Gebiet, Land

Einsatzort unbestimmt

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Kontaktwunsch

Ich möchte bevorzugt für Projekte in diesen Einsatzorten kontaktiert werden.

Projekte

09/2019 - 04/2020

8 Monate

IT Security Program & ITSM Project

Rolle
Project Manager and ITSM Consultant
Projektinhalte

IT Security Program & ITSM Project The customer operates the traffic stations on the rail network. The business purpose is the operation and maintenance of the train stations.

  • Program Status Meeting
  • C-Level Communication with Preparation of the decision model for the C-Level
  • Business Case Calculation and Project Planning
  • Interfaces between general and subcontractor; Provider-Coordination
  • Strategic Process Optimization of ITSM Processes (Best Practices)
  • Business Process Analysis and Optimization
  • Tool-Implementation “Jira"

11/2018 - 07/2019

9 Monate

IT consolidation project

Rolle
ITSM Lead-Consultant
Projektinhalte

IT consolidation project of the national public sector

  • Interfaces between general and subcontractor
  • Support for the development of methods for processual actual survey
  • Customer-Workshops & Interviews for current process analysis
  • Business Process Analysis and Optimization

09/2018 - 11/2018

3 Monate

Strategy project for process optimization

Rolle
Strategy Consultant ITSM
Projektinhalte

Strategy project for process optimization and tool decommissioning with the aim to introduce ServiceNow

  • Strategic Process Optimization of ITSM Processes (Best Practices)
  • Customer-Workshops & Interviews for current process analysis
  • Delta Analysis of the current situation to best practice approach
  • Business Process Analysis and Optimization
  • C-Level Communication (preparatory)
  • Preparation of the decision model for the C-Leve

01/2018 - 08/2018

8 Monate

Business Unit „ITxM/Complaince“

Rolle
Head of Consulting-Team / ServiceNow-Consultant
Projektinhalte
  • Partner-Account Lead to ServiceNow
  • Lead-Consultant & Interface to Development-Team
  • Sales
  • Customer-Workshops
  • Business Process Analysis and Optimization

12/2016 - 11/2017

1 Jahr

IT Carve Out Program - Projects „O365“, „IDAM“, „Network“ and „EUC“

Rolle
Project Manager & Deputy Program Manager
Projektinhalte
  • O365 & IDAM: Solution-Conception and -Evaluation, Sourcing Advisory, Project-Setup, ProviderCoordination, Creating Management-/Board- Decision-Templates, Business Case
  • EUC: Project-Definition, Analyse the Current-Situation, Set-up the Solution (ITIL based), Implementation of ServiceNow
  • Network: Sourcing, Execution „Beauty Contest“, Sourcing Advisory, Provider-Coordination, Evaluation of the solutions
  • C-Level Communication

09/2016 - 11/2016

3 Monate

Preparation and coordination

Rolle
Roll Out Coordinator
Projektinhalte

post merger integration of two central banks in the cooperative area

  • Preparation and coordination of the control centre of migration of foreign banks, including monitoring of migration milestones and service interface

06/2016 - 08/2016

3 Monate

Provider-Coordination

Rolle
Workstream Lead “back office“
Projektinhalte

The customer is one of the largest banks in Germany and needed in the course of a change in terms and conditions of a back office that can handle an increased number of call customers.

  • Provider-Coordination
  • Reporting to project sponsor

08/2014 - 04/2016

1 Jahr 9 Monate

Support Team "MS Dynamics CRM“, CRM implementation- and migration-projects

Rolle
Support Team Lead, Project Manager and Business Analyst
Projektinhalte
  • Management methods, including leadership, Crisis Management (mediation), Project controlling, Reporting, Process Consulting and Modeling (Business Analysis), Requirements analysis, Scope Management, Go-Live support and support
  • Head of the support team "MS Dynamics CRM" in Germany and the interface to the teams abroad. In addition, responsibility for the conception and implementation of the processes, documentation, the required requirements analysis in the form of product descriptions and management of the project controlling (Scope, Time, Budget, Quality)

10/2013 - 03/2016

2 Jahre 6 Monate

Application Compatibility

Rolle
Workstreamlead
Projektinhalte

Workstreamlead "Application Compatibility" during the introduction of MS Office 365 and replacement of the Lotus Notes environment into a DAX 30 companies.

  • Test Coordination with the Application Owners and Coordination of an international development team to adapt the Applications for the O365 environment
  • Creation of Overall project planning with the other workstreamleads (Infrastructure, Client, Training & Change Management, Processes & Rollout, Collaboration, Mail & Chat, Communication and Classified Persons & Compliance)
  • Regular exchange with the other workstreamleads (status, CRs, next steps etc.)
  • Reporting to the Steering Committee, the Program and Project Management)

03/2015 - 11/2015

9 Monate

LAN optimization project

Rolle
Workstream Lead "Voice-Optimization“
Projektinhalte

The customer is the IT service provider in one of the largest taster groups in Germany and Europe. Determining the cost structure of a voice service and to identify potential cost savings through the introduction of the "SIP Mobility" service. Coordination of the Germany-wide roll-out with +15,000 devices

  • Provider-Coordination
  • Management methods, including leadership, Crisis Management (mediation), Project controlling, Reporting, Process Consulting and Modeling (Business Analysis), Requirements analysis,
  • Scope Management, Go-Live support and support

05/2014 - 01/2015

9 Monate

National IT-Migration project

Rolle
PMO Lead and Project-Controlling
Projektinhalte

The customer is the IT service provider in one of the largest taster groups in Germany and Europe.

  • Focus on Scope, Time, Quality and Cost
  • C-Level Communication (weekly reporting and Management-/Board- Decision-Templates)
  • Requirements Engineering, Scope Management, Provider-Coordination
  • Successful Change Request Management / Demand Management
  • Business Case calculation

07/2012 - 08/2013

1 Jahr 2 Monate

"HR - Introduction eRecruiting System“

Rolle
Project Manager
Projektinhalte

Project manager for the introduction of which has been successfully used by medium to large companies in the e-recruiting solution "d.vinci"

  • Conducting workshops
  • Requirements analysis
  • Preparation of a specification and specifications
  • Coordination of in -house programmers
  • Project controlling
  • Sales support
  • Creation of project plans
  • System introduction
  • Customer and user training

06/2010 - 05/2012

2 Jahre

Broadband infrastructure projects

Rolle
Product -/Project Manager & Sales Consultant
Projektinhalte

He realized for independent infrastructure provider with a nationwide IP network innovative solutions for broadband Internet, IP telephony and digital TV. Its customers included cable operators, utilities and city carriers, the housing industry, as well as government offices and municipal facilities.

  • Coordination of IT infrastructure projects
  • Develop business models (technically and economically)
  • Requirements analyses
  • Project controlling
  • Support sales and marketing -Create project plans
  • Creation of business cases
  • Project controlling

10/2007 - 02/2010

2 Jahre 5 Monate

Asset Management Application

Rolle
Project Manager “TBM - Technischer Betriebsmanager
Kunde
Utilities Industry
Projektinhalte

He has acted as a project manager nationwide holistic solutions for asset management for the energy industry.

  • Requirements analysis and solution design
  • data modelling
  • Technical customer support Hard - and software installations
  • Customer training and workshops

Kompetenzen

Produkte / Standards / Erfahrungen

Functional Skills

  • Program- & Project-Management
  • C-Level Communication
  • Preparation of board and decision templates
  • Post Merger Integration
  • IT Carve Out
  • Sourcing advisory
  • IT Outsourcing Transformation
  • Sales
  • Business Process Analysis and Optimization
  • ITSM (with tool-focus ServiceNow)
  • Test Management
  • Recruiting Interviews 

Ausbildungshistorie

Training

2020

ITIL 4 Managing Professional

2019

  • ITIL V3 - Service Operations
  • ITIL V3 - Service Transition
  • ITIL V3 - Serrvice Design
  • ITIL V3 - Service Strategie

2010

IPMA Level D 

2009

ITIL V3 Foundation 

2007 - 2010

Study of Business Informatics

2002 - 2005

Training as IT specialist / system integration

1998 - 2002

Training as a tax clerk