Senior Program and Transformation Leader (Digital / IT) with 20+ years of experience driving enterprise growth, winning multimillion ? deals.
Aktualisiert am 14.09.2026
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 14.09.2026
Verfügbar zu: 50%
davon vor Ort: 100%
IT Program & Transformation Management
IT Operations & Service Delivery Management
PMO / Transformation Management Office
Cybersecurity
IAM & PKI Transformation
ITSM / ITIL Service Management
IT Transition & Carve-Out
IT Operations
Cloud Transformation
AWS
ServiceNow
ITIL
ISO 27001
Vendor Management
Outsourcing
Governance
RFP/RFI
Executive Stakeholder Management
Change Management
Service Transition
Infrastructure Transformation
English
Native (C2)
German
Fluent (B2)
Afrikaans
Native (C2)

Einsatzorte

Einsatzorte

Munich (+50km)
Deutschland
möglich

Projekte

Projekte

8 Monate
2026-02 - heute

Driving business development and solution positioning

Senior Key Account Executive
Senior Key Account Executive
  • Driving business development and solution positioning for cybersecurity and digital identity offerings, contributing to pipeline growth and deal qualifications 
  • Translating complex technical solutions into clear commercial value propositions for executive stakeholders 
  • Supporting deal strategy, PoCs, and client acquisition initiatives in collaboration with sales and technical teams 
AirID GmbH / German IT security company specializing in "Secure Workplace."
Munich, Germany
3 Jahre 1 Monat
2022-10 - 2025-10

Driving pipeline growth and deal progression

Senior Manager and Bid Process Owner
Senior Manager and Bid Process Owner
  • Driving pipeline growth and deal progression through bid leadership, pricing strategy, and commercial modeling for multi-million ? opportunities 
  • Shaping client value propositions aligned to business challenges, contributing to successful deal closures 
  • Managing end-to-end bid lifecycle from qualification to contract signature 
  • Leading client engagement, including C-level steering, executive reporting, and program governance 
  • Directing global infrastructure workstreams, reducing support effort by 20% and delivering ~?230K annual savings 
  • Optimizing vendor and network strategy, achieving ~40% efficiency gains and cost reduction 
  • Establishing governance and KPI frameworks to track delivery and commercial performance 
Fresenius Digital Technology and Fresenius Medical Enterprise / Specialized management and IT consulting firm
Munich, Germany
10 Jahre 9 Monate
2012-01 - 2022-09

Driving pipeline growth and supporting bid strategy

Head of IT T&T Program & Project Management- Cross-Functional Services
Head of IT T&T Program & Project Management- Cross-Functional Services
  • Driving pipeline growth and supporting bid strategy, deal structuring, and commercial negotiations for ?1?5M contracts 
  • Owning P&L and portfolio performance, delivering ?11?18M cost savings, and improving margins through resource optimization and scalable delivery models 
  • Managing pipeline forecasting, deal governance, and revenue visibility to improve win rates and commercial outcomes 
  • Increasing customer retention and satisfaction (NPS 6 ? 8.9), enabling upsell and cross-sell opportunities 
  • Leading a department of 24 consultants and architects, aligning delivery capacity with multi-million ? transformation demand 
  • Delivered ~?1.46M annual savings through automation and standardized operations across 20+ global clients 
  • Stabilized critical programs (5?10 engagements), reducing financial exposure and penalties by ~20% 
  • Integrated sales, delivery, and architecture to ensure seamless bid-to-execution transition 
  • Led vendor strategy and sourcing optimization, reducing cost and improving scalability 
  • Supported M&A and partner integration initiatives to expand delivery capabilities and market reach 
Automotive, Pharmaceutical/LifeScience, Chemical, Finance, IT, and Public Sector / International IT service provider and Consulting
Munich, Germany
5 Jahre 8 Monate
2006-06 - 2012-01

Automating workflows to improve efficiency and scalability

Head of Operations and Customer PMO at Client Office
Head of Operations and Customer PMO at Client Office
  • Increasing client profitability from ?1M to ?10M within 3 years through service and commercial optimization 
  • Driving account growth by identifying expansion and optimization opportunities 
  • Acting as a trusted advisor, aligning technology investments with business outcomes 
  • Leading IT transformation and operating model programs 
  • Negotiating vendor contracts, reducing cost, and improving service consistency 
  • Automating workflows to improve efficiency and scalability 
Medscheme, Public Sector ? Department of Health, Home Affairs, Digital Technologies, and Labor / International IT service provider
Johannesburg, South Africa
10 Jahre 1 Monat
1996-06 - 2006-06

Managing cash risks and compliance

Operational Manager, Customer Service
Operational Manager, Customer Service
  • Overseeing daily operations, ensuring efficient service delivery, risk management, and compliance with banking regulations 
  • Cash control and transfer of money from the branch to the central cash facility 
  • Managing cash risks and compliance 
The Standard Bank of South Africa / Finance - Banking
Johannesburg, South Africa

Aus- und Weiterbildung

Aus- und Weiterbildung

2020 - 2021

Master of Business Administration

Cranfield University, Bedford, United Kingdom


2004 - 2006

Bachelor of Technology (BTech)

Edexcel (UK-accredited program), Woodmead, South Africa


1995

Secondary school

M.H Joosub Technical High, Lenasia, South Africa


Certification

Prince 2, ITIL Foundation V3, Lean Six Sigma, Agile & SAFe Frameworks, GAMP5 / GMP / GxP Compliance, Siemens PMP (aligned to PMI)

Kompetenzen

Kompetenzen

Top-Skills

IT Program & Transformation Management IT Operations & Service Delivery Management PMO / Transformation Management Office Cybersecurity IAM & PKI Transformation ITSM / ITIL Service Management IT Transition & Carve-Out IT Operations Cloud Transformation AWS ServiceNow ITIL ISO 27001 Vendor Management Outsourcing Governance RFP/RFI Executive Stakeholder Management Change Management Service Transition Infrastructure Transformation

Produkte / Standards / Erfahrungen / Methoden

IT Transition & Transformation Project Manager

Senior Program and Transformation Leader (Digital / IT) with 20+ years of experience driving enterprise growth, winning multi-million ? deals, and scaling complex transformation programs. Proven track record in building and converting pipeline, structuring high-value deals, and translating emerging technologies into measurable commercial impact. Trusted advisor to C-level stakeholders across pharma, automotive, banking, and professional services, combining strong commercial acumen with deep transformation and Program delivery expertise.


Key Achievements and Impact

  • Recognition for delivering a multi-million ? global transformation program (network, cloud, automation) with zero business disruption 
  • Delivering ?11?18M cost savings by reducing incident volumes by 50% through service architecture redesign 
  • Delivering ~?1.46M annual resource savings by optimizing workforce models across 20 global customers, reducing ~80 FTE equivalents 
  • Increased client profitability from ?1M to ?10M within 3 years through operational stabilization, service optimization, and commercial restructuring 
  • Leading and rescuing 5?10 critical transformation programs, reducing financial penalties and delivery risks by ~20% while renegotiating multi-year contracts 
  • Improving customer satisfaction (NPS 6 ? 8.9) by implementing CSI frameworks, strengthening client engagement, and enhancing service quality 

Einsatzorte

Einsatzorte

Munich (+50km)
Deutschland
möglich

Projekte

Projekte

8 Monate
2026-02 - heute

Driving business development and solution positioning

Senior Key Account Executive
Senior Key Account Executive
  • Driving business development and solution positioning for cybersecurity and digital identity offerings, contributing to pipeline growth and deal qualifications 
  • Translating complex technical solutions into clear commercial value propositions for executive stakeholders 
  • Supporting deal strategy, PoCs, and client acquisition initiatives in collaboration with sales and technical teams 
AirID GmbH / German IT security company specializing in "Secure Workplace."
Munich, Germany
3 Jahre 1 Monat
2022-10 - 2025-10

Driving pipeline growth and deal progression

Senior Manager and Bid Process Owner
Senior Manager and Bid Process Owner
  • Driving pipeline growth and deal progression through bid leadership, pricing strategy, and commercial modeling for multi-million ? opportunities 
  • Shaping client value propositions aligned to business challenges, contributing to successful deal closures 
  • Managing end-to-end bid lifecycle from qualification to contract signature 
  • Leading client engagement, including C-level steering, executive reporting, and program governance 
  • Directing global infrastructure workstreams, reducing support effort by 20% and delivering ~?230K annual savings 
  • Optimizing vendor and network strategy, achieving ~40% efficiency gains and cost reduction 
  • Establishing governance and KPI frameworks to track delivery and commercial performance 
Fresenius Digital Technology and Fresenius Medical Enterprise / Specialized management and IT consulting firm
Munich, Germany
10 Jahre 9 Monate
2012-01 - 2022-09

Driving pipeline growth and supporting bid strategy

Head of IT T&T Program & Project Management- Cross-Functional Services
Head of IT T&T Program & Project Management- Cross-Functional Services
  • Driving pipeline growth and supporting bid strategy, deal structuring, and commercial negotiations for ?1?5M contracts 
  • Owning P&L and portfolio performance, delivering ?11?18M cost savings, and improving margins through resource optimization and scalable delivery models 
  • Managing pipeline forecasting, deal governance, and revenue visibility to improve win rates and commercial outcomes 
  • Increasing customer retention and satisfaction (NPS 6 ? 8.9), enabling upsell and cross-sell opportunities 
  • Leading a department of 24 consultants and architects, aligning delivery capacity with multi-million ? transformation demand 
  • Delivered ~?1.46M annual savings through automation and standardized operations across 20+ global clients 
  • Stabilized critical programs (5?10 engagements), reducing financial exposure and penalties by ~20% 
  • Integrated sales, delivery, and architecture to ensure seamless bid-to-execution transition 
  • Led vendor strategy and sourcing optimization, reducing cost and improving scalability 
  • Supported M&A and partner integration initiatives to expand delivery capabilities and market reach 
Automotive, Pharmaceutical/LifeScience, Chemical, Finance, IT, and Public Sector / International IT service provider and Consulting
Munich, Germany
5 Jahre 8 Monate
2006-06 - 2012-01

Automating workflows to improve efficiency and scalability

Head of Operations and Customer PMO at Client Office
Head of Operations and Customer PMO at Client Office
  • Increasing client profitability from ?1M to ?10M within 3 years through service and commercial optimization 
  • Driving account growth by identifying expansion and optimization opportunities 
  • Acting as a trusted advisor, aligning technology investments with business outcomes 
  • Leading IT transformation and operating model programs 
  • Negotiating vendor contracts, reducing cost, and improving service consistency 
  • Automating workflows to improve efficiency and scalability 
Medscheme, Public Sector ? Department of Health, Home Affairs, Digital Technologies, and Labor / International IT service provider
Johannesburg, South Africa
10 Jahre 1 Monat
1996-06 - 2006-06

Managing cash risks and compliance

Operational Manager, Customer Service
Operational Manager, Customer Service
  • Overseeing daily operations, ensuring efficient service delivery, risk management, and compliance with banking regulations 
  • Cash control and transfer of money from the branch to the central cash facility 
  • Managing cash risks and compliance 
The Standard Bank of South Africa / Finance - Banking
Johannesburg, South Africa

Aus- und Weiterbildung

Aus- und Weiterbildung

2020 - 2021

Master of Business Administration

Cranfield University, Bedford, United Kingdom


2004 - 2006

Bachelor of Technology (BTech)

Edexcel (UK-accredited program), Woodmead, South Africa


1995

Secondary school

M.H Joosub Technical High, Lenasia, South Africa


Certification

Prince 2, ITIL Foundation V3, Lean Six Sigma, Agile & SAFe Frameworks, GAMP5 / GMP / GxP Compliance, Siemens PMP (aligned to PMI)

Kompetenzen

Kompetenzen

Top-Skills

IT Program & Transformation Management IT Operations & Service Delivery Management PMO / Transformation Management Office Cybersecurity IAM & PKI Transformation ITSM / ITIL Service Management IT Transition & Carve-Out IT Operations Cloud Transformation AWS ServiceNow ITIL ISO 27001 Vendor Management Outsourcing Governance RFP/RFI Executive Stakeholder Management Change Management Service Transition Infrastructure Transformation

Produkte / Standards / Erfahrungen / Methoden

IT Transition & Transformation Project Manager

Senior Program and Transformation Leader (Digital / IT) with 20+ years of experience driving enterprise growth, winning multi-million ? deals, and scaling complex transformation programs. Proven track record in building and converting pipeline, structuring high-value deals, and translating emerging technologies into measurable commercial impact. Trusted advisor to C-level stakeholders across pharma, automotive, banking, and professional services, combining strong commercial acumen with deep transformation and Program delivery expertise.


Key Achievements and Impact

  • Recognition for delivering a multi-million ? global transformation program (network, cloud, automation) with zero business disruption 
  • Delivering ?11?18M cost savings by reducing incident volumes by 50% through service architecture redesign 
  • Delivering ~?1.46M annual resource savings by optimizing workforce models across 20 global customers, reducing ~80 FTE equivalents 
  • Increased client profitability from ?1M to ?10M within 3 years through operational stabilization, service optimization, and commercial restructuring 
  • Leading and rescuing 5?10 critical transformation programs, reducing financial penalties and delivery risks by ~20% while renegotiating multi-year contracts 
  • Improving customer satisfaction (NPS 6 ? 8.9) by implementing CSI frameworks, strengthening client engagement, and enhancing service quality 

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