2020 - 2021: Increase in revenue from major clients in the technology sector

Role: Director, Customer Success
Customer: Visionet Systems, Bangalore (India)

Tasks:

• Managed enterprise customer opportunities, proposals, and revenue growth initiatives across technology accounts, with annual revenue responsibility of $1M, and deal size up to $500K
• Partnered with delivery and commercials to align customer requirements with scalable solutions

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2019 - 2020: strategic engagements

Role: Apprentice Leader - Engagement Manager
Customer: Mu Sigma, Bangalore (India)

Tasks:

• Led strategic engagements and supported portfolio growth, retention, and expansion initiatives
• Collaborated with delivery and commercials to support customer pursuits and business growth

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2017 - 2019: Support for consulting and digital projects

Role: Senior Manager: Presales & Solutions
Customer: iQuanti, Bangalore (India)

Tasks:

• Established and led the presales function supporting consulting and digital opportunities
• Managed end-to-end pursuits up to $2M, including solutioning, pricing, proposal development, and negotiations
• Enabled 40% YoY revenue growth through structured proposal governance and improved customer engagement

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2016 - 2017: Building and scaling the pre-sales function

Role: Manager - Presales and Marketing
Customer: Scienaptic Systems, Bangalore (India)

Tasks:

• Built and scaled the presales function supporting analytics and technology solutions up to $1M
• Managed pursuit lifecycle from qualification through proposal development, pricing, and contract support
• Enabled 400% revenue growth through stronger presales execution and pursuit management

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2012 - 2016: SAP Sales Projects

Role: Senior Business Analyst, Business Development Manager - SAP
Customer: Cognizant Technology Solutions, Bangalore (India)

Tasks:

• Led enterprise SAP pursuits valued between USD 500K and USD 20M
• Managed proposals, customer engagement, commercial coordination, and strategic initiatives
• Achieved 22% YoY revenue growth and received multiple performance awards

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2010 - 2012: Support ? Worldwide Customer Support

Role: Senior Business Analyst, Project Manager
Customer: Evalueserve, Gurgaon (India)

Tasks:

• Supported global client delivery, proposal development, and account growth initiatives
• Contributed to the addition of 2 new logos, along with 20% growth in portfolio revenues

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2006 - 2008: Enterprise technology projects

Role: Assistant Systems Engineer
Customer: TCS, Gurgaon (India)

Tasks:

• Worked with international teams delivering enterprise technology projects