Agile Coach, (Scaled) Scrum Master, Kanban Professional
Aktualisiert am 06.04.2024
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 01.07.2024
Verfügbar zu: 100%
davon vor Ort: 100%
Enterprise Transformation Lead
Enterprise Agile Coach
ICAgile Expert Enterprise Coach
Professional Agile Leadership
Evidence Based Management
Dutch
native
English
native
German
native

Einsatzorte

Einsatzorte

europaweit (+200km)
Deutschland, Österreich, Schweiz
möglich

Projekte

Projekte

21 Jahre 4 Monate
2003-01 - heute

Various Activities

SENIOR SCRUM MASTER / AGILE COACH
SENIOR SCRUM MASTER / AGILE COACH
  • Founded the Company to aid my clients realize continuous value delivery, by professionally implementing Agile practices, Scrum values, and systems thinking
On Request
Bilthoven, The Netherlands
2 Jahre 8 Monate
2021-05 - 2023-12

Co-create integral Agile change roadmap

AGILE COACH & SCALED SCRUM MASTER Agile Scrum Kanban ...
AGILE COACH & SCALED SCRUM MASTER
  • Co-create integral Agile change roadmap with 8 ELT members, coaching & mentoring on organizational values, setting up transformation office, and produce Agile playbook.
  • Conduct initial assessments (using interviews, survey, workshops, VSM?s) to perform gap analyses and work with ELT to create solutions to achieve desired outcomes.
  • Collaborate with peers to set and execute internal change communication strategy.
  • Conduct team-building workshops and light touch Agile coaching for 8 ELT-members.
  • Coached 6 product teams in Agile, SAFe, Kanban, Scrum development practices.
  • Lead & facilitate PI-planning for multiple ART?s & support SAFe adoption across division.
  • Assisted executives to drive transformation initiatives through cross-organizational partnerships, consensus building and project monitoring/OKR best practices.
Jira Confluence FCC
Agile Scrum Kanban Lean
Alliander
Amsterdam, The Netherlands
1 Jahr 9 Monate
2019-07 - 2021-03

Implement Spotify/Nexus-like operating model

Enterprise Agile Coach
Enterprise Agile Coach
  • Coach Regional Leadership team towards Agile adoption and more Lean processes.
  • Creating Agile PMO, implementing Agile methods within GOO & PSCM division, introduce Lean portfolio management, and co-create Agile Governance Model.
  • Implement Spotify/Nexus-like operating model, incorporating 15 Agile teams ? part of ?Fit for Future? program ? to fully accommodate ?running? and ?changing? the business.
  • Create COP, provide training and documentation to drive Agile adoption and maturity.
  • Reduce average safety critical workload from ±850 to 400 items per sprint in 7 months.
BP
Luanda (Angola)
6 Monate
2019-01 - 2019-06

Implementing Scrum framework

Senior Scrum Master
Senior Scrum Master
  • Implement Scrum Framework, roles & ceremonies, supported by training & coaching.
  • Embedding Scrum values, adequate backlog refinement and working with proper DoD.
  • Reduced project delivery time by 17% due to team?s focus & commitment.
Prisma Direct
Leeuwarden (Netherlands)
5 Monate
2018-08 - 2018-12

Implementing Scrum in Waterfall team using Cato Networks POC to replace WAN

Scrum Master/ Agile Coach
Scrum Master/ Agile Coach
  • Implementing Scrum in Waterfall team using Cato Networks POC to replace WAN.
  • Built POC backlog, Scrum board, implemented Scrum framework, and trained team.
  • Strict time & stakeholders management led to delivering ?130k annual savings.
FD Media Group
Amsterdam (Netherlands)
7 Monate
2017-12 - 2018-06

Merging of call center & web care value stream

Scrum Master/ Agile Coach
Scrum Master/ Agile Coach
  • Merging of call center & web care value stream into PCI compliant Customer care unit.
  • Training, coaching, embedding of Scrum values, and deliver OKR roll-out plan.
  • Resulting in: - Average handling time: -36% - First time call resolution: 94%.
Pay2d
The Hague (Netherlands)
3 Monate
2017-09 - 2017-11

Designed digital self-service customer journey

Agile Project Lead
Agile Project Lead
  • Designed digital self-service customer journey for advisory & collections value stream.
  • Ran focus groups, online survey and interview teams to feed product ideation process.
  • Used data analytics and visualization to consolidate findings in functional roadmap.
DUO
Groningen (Netherlands)
1 Jahr 7 Monate
2016-01 - 2017-07

Building multi-channel online mortgage platform

DIGITAL SERVICE LEAD / AGILE COACH
DIGITAL SERVICE LEAD / AGILE COACH
  • Using Agile WoW to building multi-channel online mortgage platform: persona?s, workflows, 3rd party database integrations, offshore build & local design Scrum teams.
  • Driving design sprints, time & stakeholder mgt, multiple RTE?s & active comms strategy.
  • Result 2017: 2,841 transactions, market share: 1.2%, gross turnover: ?809 million.
Bijbouwe.nl
Amsterdam (Netherlands)

Aus- und Weiterbildung

Aus- und Weiterbildung

1989

Study - International Business Management

Georgia State University Atlanta, USA

Degree: MBA


1987

Study - Marketing Columbus College

Columbus, USA

Degree: BBA


1984

Ausbildung zum Versicherungskaufmann

Industrie-Handelskammer Hannover, Germany


Certifications:

  • Expert Enterprise Coach
  • Enterprise Agile Coach
  • Agile Transform. Coach
  • Prof. Scrum Master II
  • LeSS Practitioner
  • Agile Coach
  • Prof. Agile Leadership
  • Evidence-Based Mgt.
  • Scaled Prof. Scrum
  • Prof. Scrum Kanban
  • Prof. Scrum Product Owner
  • Columbus Training

Position

Position

Senior Scrum Master, Transformation Lead, Agile Coach, Kanban Professional, Scaled Scrum

Kompetenzen

Kompetenzen

Top-Skills

Enterprise Transformation Lead Enterprise Agile Coach ICAgile Expert Enterprise Coach Professional Agile Leadership Evidence Based Management

Produkte / Standards / Erfahrungen / Methoden

Agile Lean Practitioner
Azure DevOps
Emotional Intelligence
Facilitation
GitHub
Jira
Mentoring
MS Office
MS Planner
Professional Coaching
Trello

Profile:

I am an empathic Servant Leader, guiding my clients in value-driven Agile adoption. A pragmatic Agile Coach energizing people and empowering teams to develop a mindset of continuous improvement. As a resourceful Scrum Master, I encourage experimentation, as mistakes are the portal of discovery and constant learning.


Employment:

2000 ? 2003

Role: Vice President & Shareholder

Customer: on request

  • Full P&L responsibility. Co-raised ?7.2m & ?4.8m from Residex, ABN AMRO and GIMV VC Partners
  • Led expansion into UK, Germany, Sweden & Spain


1999 ? 2000

Role: CHIEF INFORMATION OFFICER

Customer: Wolters Kluwer Group, Amsterdam, Netherlands 


Tasks:

  • Led transformation programs across Europe moving from subscription content to value based workflow solutions
  • Launched EU Internet Center migrating B2B platform development to Atos Origin.18 reports in matrix
  • Founded CTO office, centralizing procurement & SLA processes reducing software license cost by 38%


1996 ? 1999

Role: GENERAL MANAGER BUSINESS INFO & NEW MEDIA

Customer: Reuters, Zurich, Switzerland


Tasks:

  • P&L responsible for Business News & Media division of 23 staff in 4 locations
  • Grew business from CHF 2.6m to 10million in 2,5 years? time
  • Premier supplier to 6 of 20 SMI index companies
  • Set up tele-sales/service unit to support SME business


1995 ? 1996

Role: INTERNATIONAL SALES MANAGER

Customer: Reuters, London, United Kingdom 


Tasks:

  • Lead selling Factiva News & Data through local office network, penetrating new markets world-wide
  • Extensive global travel
  • Grew business from £29m to £63m over 2 years, directing 28 sales executives in global matrix structure
  • Increased sales effectiveness by 35% developing intranet sales training


1993 ? 1994

Role: Insurance Product Manager

Customer: Reuters, London, United Kingdom


1992 ? 1993

Role: Area Reinsurance Broker

Company: Aon Re, Amsterdam, Netherlands


1989 ? 1991

Role: Head of Hull Claims

Customer: Aon, Rotterdam, Netherlands


1983 ? 1985

Role: Broker

Customer: Rothenpieler Insurance Brokers, Hannover, Germany

Branchen

Branchen

  • Oil & Gas Industry
  • Internet Banking
  • Insurance & Reinsurance
  • Media/Publishing
  • Omnichannel Customer Services

Einsatzorte

Einsatzorte

europaweit (+200km)
Deutschland, Österreich, Schweiz
möglich

Projekte

Projekte

21 Jahre 4 Monate
2003-01 - heute

Various Activities

SENIOR SCRUM MASTER / AGILE COACH
SENIOR SCRUM MASTER / AGILE COACH
  • Founded the Company to aid my clients realize continuous value delivery, by professionally implementing Agile practices, Scrum values, and systems thinking
On Request
Bilthoven, The Netherlands
2 Jahre 8 Monate
2021-05 - 2023-12

Co-create integral Agile change roadmap

AGILE COACH & SCALED SCRUM MASTER Agile Scrum Kanban ...
AGILE COACH & SCALED SCRUM MASTER
  • Co-create integral Agile change roadmap with 8 ELT members, coaching & mentoring on organizational values, setting up transformation office, and produce Agile playbook.
  • Conduct initial assessments (using interviews, survey, workshops, VSM?s) to perform gap analyses and work with ELT to create solutions to achieve desired outcomes.
  • Collaborate with peers to set and execute internal change communication strategy.
  • Conduct team-building workshops and light touch Agile coaching for 8 ELT-members.
  • Coached 6 product teams in Agile, SAFe, Kanban, Scrum development practices.
  • Lead & facilitate PI-planning for multiple ART?s & support SAFe adoption across division.
  • Assisted executives to drive transformation initiatives through cross-organizational partnerships, consensus building and project monitoring/OKR best practices.
Jira Confluence FCC
Agile Scrum Kanban Lean
Alliander
Amsterdam, The Netherlands
1 Jahr 9 Monate
2019-07 - 2021-03

Implement Spotify/Nexus-like operating model

Enterprise Agile Coach
Enterprise Agile Coach
  • Coach Regional Leadership team towards Agile adoption and more Lean processes.
  • Creating Agile PMO, implementing Agile methods within GOO & PSCM division, introduce Lean portfolio management, and co-create Agile Governance Model.
  • Implement Spotify/Nexus-like operating model, incorporating 15 Agile teams ? part of ?Fit for Future? program ? to fully accommodate ?running? and ?changing? the business.
  • Create COP, provide training and documentation to drive Agile adoption and maturity.
  • Reduce average safety critical workload from ±850 to 400 items per sprint in 7 months.
BP
Luanda (Angola)
6 Monate
2019-01 - 2019-06

Implementing Scrum framework

Senior Scrum Master
Senior Scrum Master
  • Implement Scrum Framework, roles & ceremonies, supported by training & coaching.
  • Embedding Scrum values, adequate backlog refinement and working with proper DoD.
  • Reduced project delivery time by 17% due to team?s focus & commitment.
Prisma Direct
Leeuwarden (Netherlands)
5 Monate
2018-08 - 2018-12

Implementing Scrum in Waterfall team using Cato Networks POC to replace WAN

Scrum Master/ Agile Coach
Scrum Master/ Agile Coach
  • Implementing Scrum in Waterfall team using Cato Networks POC to replace WAN.
  • Built POC backlog, Scrum board, implemented Scrum framework, and trained team.
  • Strict time & stakeholders management led to delivering ?130k annual savings.
FD Media Group
Amsterdam (Netherlands)
7 Monate
2017-12 - 2018-06

Merging of call center & web care value stream

Scrum Master/ Agile Coach
Scrum Master/ Agile Coach
  • Merging of call center & web care value stream into PCI compliant Customer care unit.
  • Training, coaching, embedding of Scrum values, and deliver OKR roll-out plan.
  • Resulting in: - Average handling time: -36% - First time call resolution: 94%.
Pay2d
The Hague (Netherlands)
3 Monate
2017-09 - 2017-11

Designed digital self-service customer journey

Agile Project Lead
Agile Project Lead
  • Designed digital self-service customer journey for advisory & collections value stream.
  • Ran focus groups, online survey and interview teams to feed product ideation process.
  • Used data analytics and visualization to consolidate findings in functional roadmap.
DUO
Groningen (Netherlands)
1 Jahr 7 Monate
2016-01 - 2017-07

Building multi-channel online mortgage platform

DIGITAL SERVICE LEAD / AGILE COACH
DIGITAL SERVICE LEAD / AGILE COACH
  • Using Agile WoW to building multi-channel online mortgage platform: persona?s, workflows, 3rd party database integrations, offshore build & local design Scrum teams.
  • Driving design sprints, time & stakeholder mgt, multiple RTE?s & active comms strategy.
  • Result 2017: 2,841 transactions, market share: 1.2%, gross turnover: ?809 million.
Bijbouwe.nl
Amsterdam (Netherlands)

Aus- und Weiterbildung

Aus- und Weiterbildung

1989

Study - International Business Management

Georgia State University Atlanta, USA

Degree: MBA


1987

Study - Marketing Columbus College

Columbus, USA

Degree: BBA


1984

Ausbildung zum Versicherungskaufmann

Industrie-Handelskammer Hannover, Germany


Certifications:

  • Expert Enterprise Coach
  • Enterprise Agile Coach
  • Agile Transform. Coach
  • Prof. Scrum Master II
  • LeSS Practitioner
  • Agile Coach
  • Prof. Agile Leadership
  • Evidence-Based Mgt.
  • Scaled Prof. Scrum
  • Prof. Scrum Kanban
  • Prof. Scrum Product Owner
  • Columbus Training

Position

Position

Senior Scrum Master, Transformation Lead, Agile Coach, Kanban Professional, Scaled Scrum

Kompetenzen

Kompetenzen

Top-Skills

Enterprise Transformation Lead Enterprise Agile Coach ICAgile Expert Enterprise Coach Professional Agile Leadership Evidence Based Management

Produkte / Standards / Erfahrungen / Methoden

Agile Lean Practitioner
Azure DevOps
Emotional Intelligence
Facilitation
GitHub
Jira
Mentoring
MS Office
MS Planner
Professional Coaching
Trello

Profile:

I am an empathic Servant Leader, guiding my clients in value-driven Agile adoption. A pragmatic Agile Coach energizing people and empowering teams to develop a mindset of continuous improvement. As a resourceful Scrum Master, I encourage experimentation, as mistakes are the portal of discovery and constant learning.


Employment:

2000 ? 2003

Role: Vice President & Shareholder

Customer: on request

  • Full P&L responsibility. Co-raised ?7.2m & ?4.8m from Residex, ABN AMRO and GIMV VC Partners
  • Led expansion into UK, Germany, Sweden & Spain


1999 ? 2000

Role: CHIEF INFORMATION OFFICER

Customer: Wolters Kluwer Group, Amsterdam, Netherlands 


Tasks:

  • Led transformation programs across Europe moving from subscription content to value based workflow solutions
  • Launched EU Internet Center migrating B2B platform development to Atos Origin.18 reports in matrix
  • Founded CTO office, centralizing procurement & SLA processes reducing software license cost by 38%


1996 ? 1999

Role: GENERAL MANAGER BUSINESS INFO & NEW MEDIA

Customer: Reuters, Zurich, Switzerland


Tasks:

  • P&L responsible for Business News & Media division of 23 staff in 4 locations
  • Grew business from CHF 2.6m to 10million in 2,5 years? time
  • Premier supplier to 6 of 20 SMI index companies
  • Set up tele-sales/service unit to support SME business


1995 ? 1996

Role: INTERNATIONAL SALES MANAGER

Customer: Reuters, London, United Kingdom 


Tasks:

  • Lead selling Factiva News & Data through local office network, penetrating new markets world-wide
  • Extensive global travel
  • Grew business from £29m to £63m over 2 years, directing 28 sales executives in global matrix structure
  • Increased sales effectiveness by 35% developing intranet sales training


1993 ? 1994

Role: Insurance Product Manager

Customer: Reuters, London, United Kingdom


1992 ? 1993

Role: Area Reinsurance Broker

Company: Aon Re, Amsterdam, Netherlands


1989 ? 1991

Role: Head of Hull Claims

Customer: Aon, Rotterdam, Netherlands


1983 ? 1985

Role: Broker

Customer: Rothenpieler Insurance Brokers, Hannover, Germany

Branchen

Branchen

  • Oil & Gas Industry
  • Internet Banking
  • Insurance & Reinsurance
  • Media/Publishing
  • Omnichannel Customer Services

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