An internationally experienced, 2 times ISC2 CISSP and CC Certified in Cybersecurity, highly qualified pre & post-sales cyber security engineer with extensive business knowledge. Provides direct IT specialist support for enterprise level clients, creating solutions for a wide range of software issues from initial contact to resolution. Works closely with CISOs, security architects, security engineers, and development operations teams alongside established account teams. Brings strong problem-solving skills and bespoke software solutions focused on remote systems, cybersecurity, virtualisation, server technology, infrastructure and client success planning. Confident engagement and understanding across a broad spectrum of business sectors and stakeholders whilst managing all aspects of project roll out. Seeking a role in Pre and Post-sales Cybersecurity Engineering working directly with clients.

KEY SKILLS AND EXPERTISE

• Managing a ?5m ARR client Cybersecurity portfolio
• Wide range of technologies for best outcomes
• Skilled client communication and interaction
• Structured and methodical working practice
• Excels in a customer-facing engineer role
• Fast and accurate adopter of new systems
• Consultation and advocate of best practice
• Balanced work with Clients and Business Partners
• Customer enablement with training and presentations
• Post-sales relations development with new clients
• Leading on complex end to end projects
• Skilled in fast moving and dynamic environments
• Development of long-term client partnerships
• Technological realisation of client project vision
• Blends IT knowledge across business functions
• Influences at Director level on delivery issues

IT Software Technical Skills Inventory

Technical and Commercial Support: Technical and Commercial Support: hands-on experience building systems for embedded Linux Operating Systems for OT/IOT devices with an external customer focus. Debug failures, pinpoint problems, suggest workarounds, and lead account management to help with project workflow. Comprehensive understanding of all aspects of modern GNU Linux OS, from building, configuring and troubleshooting systems running on a diversity of hardware platforms.

IT Systems Security & Administration:

• IT Security analysis from client to enterprise level with SIEM tools according to the MITRE ATT&CK framework
• SIEM use cases, SOAR Playbooks, UEBA learning,
• Participate in and understand the requirements of IT Security Audits, in accordance to ISO 27001
• Provide 2nd and 3rd level support covering IT equipment and Enterprise level infrastructure
• Lead on planning and execution of IT projects e.g. network and wiring infrastructure, data room and cooling
• Build BCP Business Continuity and DRP Disaster Recovery plans
• Install and deploy Dell servers, storage units and tape libraries, Cisco switching equipment + Wi-Fi APs, WDS (wireless distribution system), PBX (digital and IP solutions), UPS units, firewalls, proxy servers, terminal servers, KVM switches, surveillance and alarm systems
• Actively maintain full availability (99.9%) for critical online systems
• Manage Windows and Linux Servers as Active Directory with multiple roles (DC, DHCP, DNS, Exchange email)
• Manage Cloud services from Microsoft Azure, Amazon Web Services, Google Cloud.
• Troubleshoot company intranet connections (ISP, MPLS , copper and fiber, hardware and software VPN)
• Set up DevOps/ Engineering department: FTP and build servers, version control, VLM (virtual lab management), VMWare
• Set up backup systems with dedicated servers and tape libraries, Veritas Net backup, create and maintain internal documentation, including user guides
• Manage RHEL/CentOS Unix servers with NIS domain authentication
• Manage Database Servers (MS SQL), storage units and LVM (Unix Logical Volume Manager)
• Manage and troubleshoot end user stations with Windows, Ubuntu, Fedora; virus detection with epos (McAfee) and Malwarebytes
• Financial control, selection, inventory and asset management of IT equipment
• Purchase, deploy and troubleshoot ISP, fixed and mobile telephony services
• Administrator: Google for Business Gsuite, Google Cloud Services
• Integrate and troubleshoot mobile devices using company email via Blackberry Administration Service, Good Mobile Control, Airwatch (for IOS and Android)
• Work with industry specific tools: Salesforce, Gainsight, Asana, Oracle, SAP Software, ADUC, Symantec IM manager, GLPI and OCS inventory, Version control (GIT, CVS, SVN), Wireshark, EtherScope, VNC/TeamViewer, VMWare vSphere & ESXI, etc.

• organisational resilience
• execute ICT audits
• identify ICT security risks
• ICT security standards
• educate on data confidentiality
• report test findings
• analyse ICT system
• keep task records
• ICT security legislation
• define security policies
• develop information security strategy
• identify ICT system weaknesses
• monitor system performance
• define technical requirements
• implement ICT risk management
• manage disaster recovery plans
• manage IT security compliances
• verify formal ICT specifications
• execute software tests
• provide ICT consulting advice
• perform risk analysis
• information security strategy
• cyber attack counter-measures
• keep up with the latest information systems solutions
• Lean project management
• provide user documentation
• Process-based management
• ICT process quality models
• perform project management
• ICT project management methodologies
• lead disaster recovery exercises
• give live presentation
• manage ICT change request process
• internet governance
• manage changes in ICT system
• Agile project management
• copyright legislation
• Internet of Things
• ICT encryption
• track key performance indicators
• optimise choice of ICT solution
• organisational resilience
• execute ICT audits
• identify ICT security risks
• ICT security standards
• educate on data confidentiality
• report test findings
• analyse ICT system
• keep task records
• ICT security legislation
• define security policies
• develop information security strategy
• identify ICT system weaknesses
• monitor system performance
• define technical requirements
• implement ICT risk management
• manage disaster recovery plans
• manage IT security compliances
• verify formal ICT specifications
• execute software tests
• provide ICT consulting advice
• perform risk analysis
• information security strategy
• cyber attack counter-measures
• keep up with the latest information systems solutions
• Lean project management
• provide user documentation
• Process-based management
• ICT process quality models
• perform project management
• ICT project management methodologies
• lead disaster recovery exercises
• give live presentation
• manage ICT change request process
• internet governance
• manage changes in ICT system
• Agile project management
• copyright legislation
• Internet of Things
• ICT encryption
• track key performance indicators
• optimise choice of ICT solution
• maintain ICT system
• manage changes in ICT system
• solve ICT system problems
• ICT system programming
• quality assurance methodologies
• monitor system performance
• implement ICT recovery system
• support ICT system users
• ICT system user requirements
• ICT infrastructure
• perform backups
• integrate system components
• apply ICT system usage policies
• software components libraries
• administer ICT system
• apply system organisational policies
• provide technical documentation
• interpret technical texts
• manage system security
• migrate existing data
• hardware components
• manage system testing
• organisational policies
• systems development life-cycle
• interfacing techniques
• engineering processes
• internet governance
• implement ICT risk management
• adjust ICT system capacity
• ICT recovery techniques
• acquire system component
• provide ICT system training
• information security strategy
• interact with users to gather requirements
• use different communication channels
• ICT accessibility standards
• ICT system integration
• install signal repeaters
• execute integration testing