2019 - 2021

Kunde: NAGARRO, GURGAON (INDIA)
Rolle: Senior Scrum Master + Account Manager

Aufgaben

• Ran through 5 successful consecutive release cycles, increasing content by 25%, decreasing bugs 30%, and assuring 100% functionality with each cycle.
• Led and coached Product Owners to improve story writing, feature discovery, and requirements gathering process which led to an increase in customer satisfaction and a decrease in time-to-delivery by 20%
• Coached teams on Scrum practices, which resulted in improved estimating by 70%
• Led the strategy of building global distributed delivery model for clients
• Ensured all projects in the account meet defined guidelines of governance, standards and best practices
• Maintained and reported the health of the account on all key metrics to C-Level people (risk, scope, schedule, quality, resources, finance, and customer satisfaction)
• Provided pre-sales support to the delivery group to build pipeline with existing or new clients
• Owned the Integration for delivery process and governance during merger of Nagarro and iQuestgroup

2012 - 2019

Kunde: PUBLICIS.SAPIENT, LONDON (UK), GURGAON (INDIA)
Rolle: Senior Scrum Master

Aufgaben

• Managed the team of 5 scrum teams with $3 million revenue.
• Introduced tools and processes to successfully use Agile software development practices with a combination of onshore/ offshore team
• Worked with the engineering team and executives to implement product feature improvements that increased conversion rate by 20 basis points
• Implemented a monthly release schedule that increased the number of work items released by 30%
• Facilitated Scrum ceremonies such as daily stand-ups, backlog grooming, sprint planning, retrospectives, etc
• Maintained and reported the health of the account on all key metrics to management (risk, scope, schedule, quality, resources, finance)

2009 - 2010

Kunde: PUBLICIS.SAPIENT, LONDON (UK), GURGAON (INDIA)
Rolle: Scrum Master

Aufgaben

• Introduced tools and processes to successfully use Agile software development practices with a global team
• Facilitated team and cross-team Retrospectives to build good working relationships among 8 agile teams across 5 states
• Facilitated Scrum ceremonies such as daily stand-ups, backlog grooming, sprint planning, retrospectives, etc
• Promoted company culture cross geography and developed a positive & healthy working environment

2003 - 2007

Kunde: PUBLICIS.SAPIENT, LONDON (UK), GURGAON (INDIA)
Rolle: Manager, Front End Development

Aufgaben

• Led daily scrums and scrum of scrums to discuss current day?s goals, previous day?s achievements, and any impediments or concerns in an Agile Scrum environment
• Worked with the team to improve existing product suite to increase the customer retention through increasing product usage by 15%

2000 - 2003

Kunde: RMSI PVT LTD. NOIDA (INDIA)
Rolle: Software Engineer

Aufgaben

• Prototype for simple design solutions (or usability testing), using HTML/CSS, Core Javascript
• Development of SEO, Accessibility and W3C compliant HTMLs
• Create simple web-based solution to furnish GIS data for GIS Teams, using HTML/CSS, JavaScript, Web Servers and Back end programming