• Advising clients on organisational strategy, structure, and long-term vision, aligning operating models with growth objectives.
• Analysing and optimising end-to-end business processes, identifying inefficiencies and implementing streamlined, scalable workflows to improve operational performance.
• Establishing project governance structures and delivery frameworks, ensuring clear accountability, milestone tracking and on-time execution. 

I led the Organisational Development capability managing eight people, shaping the service portfolio, and driving new business growth. 

Leadership & Offering Development

• Developed the offering tailored to clients needs and built strategic partnerships with key organisations.
• Drove business development across new industries (Public Sector, Financial Services).
• Implemented an advanced lead identification tool, reducing time-to-conversion by 40%. 

Selected Projects

• Battery Manufacturer, Project Lead: Directed a cross-functional team of 3 consultants to redesign the software development processes, establishing a scalable organisation model and a prioritisation framework.
• OEM, Project Lead: Orchestrated the integration of two departments (30 employees), introducing a new collaborative operating model. Executed comprehensive change management and communication strategy to ensure stakeholder alignment and engagement.
• OEM, Project Lead: Managed a team of 3 and led a strategic workshop series (14 teams, ~280 participants) including a SIPOC analysis to optimise end-to-end business planning processes. Sold the follow-up engagement (Phase II) to lead the implementation of the defined initiatives. 

I led consulting projects for major financial clients, with a focus on business transformations, embedding IT solutions and unlocking value from AI and cloud transformations. 

• Large German Bank, Project Lead: Led a team of 4 in optimising the Transformation Management Office, identifying process improvement opportunities and enhancing organisational delivery capabilities. Designed and facilitated a bespoke two-day programme management training for 20 senior leaders.
• Global Investment Bank, Project Lead: Managed a team of 5 to develop and deploy role-specific learning journeys and content for 10,000 employees, leveraging gamification to boost adoption.
• Large UK Insurance client, Change Lead: Spearheaded the cultural and operational transformation of the complaints management team, instilling a data-driven mindset and improving operational efficiency by 20%. Supported the design of a behavioural led, physical lab space enabling collaborative learning delivering ?16m in revenue and increasing the number of applications for data roles by 300%.
• Large UK Insurance client, Project Lead: Managed a team of 3 to design and implement a strategic skills assessment, defining learning personas and targeted capability pathways. Introduced an incentive framework to drive adoption and embed new skills, strengthening organisational readiness for digital transformation.