Provide expert advise on EV market in respective market
Provide expert advise for business model
Establishing of a franchise for child development.
Management of all project and administrative tasks.
Requirement definition
Change management
Requirements Analysis Miles Implementation
[Name auf Anfrage]
Organizational and process related fundamentals to be implemented through entire operations:
[Name auf Anfrage]
[Name auf Anfrage]
[Name auf Anfrage]
[Name auf Anfrage]
[Name auf Anfrage]
SERVICE OFFERING:
- (IT)-Project management
- Process analysis, requirement analysis and management
- Business management & strategy development (finance, leasing, rental, fleet, insurance)
- Market management & sales development
- Financial products & pricing strategy
- Company setups, market entry projects and shared services implementation
- Operations & process management
- Asset Finance CMS software implementations
PROFESSIONAL KNOW-HOW
- Automotive, Captive Financial Services
- Project Management, IT Project management
- General Management, Operations Management, Credit Management
- Company setups, market entry projects, and shared services implementation
- Operations management (change management, process management, operational excellence)
- Asset Finance CMS software implementations (e. g. SunGard Ambit Asset Finance, Miles)
- Banks and JV partners
- New businesses and business models
Aufgabenbereiche:
02/2017 ? 01/2019: General Manager; Nasser Bin Khaled Services - Doha, Qatar
Nasser Bin Khaled Group of companies provides brands such as Mercedes-Benz, Mitsubishi Motors, Mitsubishi Fuso, Harley-Davidson,
Volkswagen/Audi, Heavy Equipment to name a few. Nasser bin Khaled Services, the in-house finance arm of NBK Group, offers in-house
finance and leasing solutions and services to the Group?s dealers and customers.
- Overall full P&L responsibility for NBK Services asset finance company operations.
- Maximizing growth and sales opportunities, whilst expanding the business as well as maintaining the core relationships with brands.
- Oversee the development of and report against the Annual Plan, Operation plan and annual budgets.
- Liaise with the top management of the Group in promoting the overall business of NBKS and the NBK Group and identifying
opportunities.
- Develop and align annual planning with brand partners to ensure full utilization of stock pipeline.
- Keeping NBK Group COO informed of significant events and issues.
- Ensure that the company fulfils its mission to safeguard and secure asset finance lending to the Group?s customers, and confirm
adequate risk, control systems and procedures, appropriate for the company and the portfolio under management.
Achievements:
- Maximized growth of portfolio, whilst expanding the business in retail and fleet sales business for all brands.
- Expand customer base and product offering for all brand partners.
- Established campaign strategy and planning process with brand partners.
- Steady increase of penetration YOY since 2017. Increased customer satisfaction and brand satisfaction with 1-stop shop approach.
- Beat profit targets set in a declining market environment in Qatar. Continuously overachieved targets by implementing new
innovative finance, leasing and insurance campaign products.
- Maintained healthy nonperformance loan ratio by implementing early warning collection system and corrective measure system.
07/2013 ? 01/2017: COO Services & Fleet Management; Mercedes-Benz Financial Services / Daimler Fleet
Management South Africa, Johannesburg
Mercedes-Benz Financial Services SA provides financing, leasing, fleet management, insurance and innovative mobility services.
- Overseeing all day-to-day activities in the DFM Lending Operations & keeping the CEO informed of significant events and issues.
- General cost controls, meeting and beating targets and budgets.
- Monitoring profitability and define correctional action if deviations occur.
- Managing customer relationships and ensure product and service delivery to customers.
- Plan and implement change initiatives and projects.
- Supervision of Fleet Finance management (5 Manager direct reports, 107 total employees).
Achievements:
- Managed increase of profitability through cost reduction and improved sales performance.
- Implemented new processes and organizational structure to improve efficiency of DFM operations.
- Managed successfully operational restructuring of DFM Fleet Company, which includes legal aspects and HR related aspects.
- Managed the sale of DFM?s assets/customer portfolio not belonging to core business and ensured maximum profit for shareholder.
- Project implementation rollout of Best Customer Experience (BCE) Telematics initiatives set by Daimler / DFS.
10/2011 ? 01/2013: Independent Consultant & Project Manager (Self-employed) @ Nasser bin Khaled Holding,
Doha, Qatar
Nasser Bin Khaled Group of companies provides premium products and services which includes prestigious brands such as Mercedes-
Benz, Mitsubishi Motors, Mitsubishi Fuso, Harley-Davidson, Volkswagen/Audi to name a few.
- Recruited for this project assignment to manage a company setup project for Nasser Bin Khaled Holding.
Achievements:
- Established successfully a Financial Services company offering finance, Islamic finance, leasing, insurance and rental services to the
Group Holding?s customers.
2011: General Manager; Hyundai Capital Europe GmbH, Frankfurt
Hyundai Capital is an auto finance company providing financial products for Hyundai and Kia Motor customers.
- Development and execution of strategic initiatives for retail and fleet business with brand partner at pan-European and national
level.
- Market development in Europe concerning Hyundai Capital captive finance initiatives.
Achievements:
- Implemented new country specific product schemes for Retail business on national and Pan-European level which increased
finance penetration (by average 6 percent) and revenues.
- Set up of Pan European Fleet label program with cooperation partners and brand partner which increased sales and fleet
penetration (5 percent average). This included the reduction of numerous local partners in Europe to a few strategic partnerships,
which resulted in better sales performance and thus higher fleet sales.
2007 ? 2011: Business Consultant & Project Manager Global Operations ? Daimler Financial Services AG, Berlin
Daimler Financial Services provides financing, leasing, fleet management, insurance, financial investments, credit cards and innovative
mobility services.
- Managed successfully project delivery for Daimler Financial Services operation projects in AAP (Africa, Asia and Pacific) and Europe
with project budget up to 10 million Euros.
Achievements:
- Athens, Greece: Managed restructuring initiative and turnaround of ?Mercedes-Benz Financial Services and Mercedes-Benz Bank
Poland, Greek Branch?.
- Dubai, UAE 2007 - 2009: Managed project "Set up of Mercedes-Benz Financial Services captive finance company Middle East as
part of Daimler FS Revenue Growth Strategy and Shared Service Strategy (UAE ? South Africa ? Singapore). Managed and
coordinated project teams and team members (up to 40 staff) across various countries and departments (Credit, Sales, Finance, IT,
Legal, Compliance).
- Chennai, India: Managed feasibility study ?Market entry initiative to setup a captive finance company?. Managed all business and
project related aspects of the project.
- Tokyo, Japan: Business consultant for ?Daimler Mitsubishi FUSO Truck division, International Sales and Service division?. Managed
various sales and business development initiatives within the International Sales department.
- Beijing, China: Project Manager ?Business Review MBFS China?.
- Stuttgart, Germany: Managed initiation and planning phase for the project ?Point of Sales Europe?. Improve and harmonize dealer
sales channels in 12 countries as part of Daimler FS growth initiative.
2003 ? 2007: Project Manager Global Procurement - Mercedes Car Group and Vans, DaimlerChrysler AG,
Sindelfingen
With its divisions Mercedes-Benz Cars, Daimler Trucks, Mercedes-Benz Vans, Daimler Buses and Daimler Financial Services, Daimler is one
of the biggest producers of premium cars and commercial vehicles.
2000 ? 2002: Manager Product Management Banking; abaXX Technology AG, Stuttgart
abaXX Technology AG develops and markets e-business solutions. The company serves its clients in financial services, retail and logistics
industries.
1997 ? 2000: Senior Consultant / Consultant Banking; PricewaterhouseCoopers Management Consulting, Frankfurt
am Main
PricewaterhouseCoopers is a multinational professional services network headquartered in London, United Kingdom. It is the one of the
largest professional services firm in the world.
Ja, siehe oben.
PMI/PMP certified
Houston Methodology
References are available on request
Provide expert advise on EV market in respective market
Provide expert advise for business model
Establishing of a franchise for child development.
Management of all project and administrative tasks.
Requirement definition
Change management
Requirements Analysis Miles Implementation
[Name auf Anfrage]
Organizational and process related fundamentals to be implemented through entire operations:
[Name auf Anfrage]
[Name auf Anfrage]
[Name auf Anfrage]
[Name auf Anfrage]
[Name auf Anfrage]
SERVICE OFFERING:
- (IT)-Project management
- Process analysis, requirement analysis and management
- Business management & strategy development (finance, leasing, rental, fleet, insurance)
- Market management & sales development
- Financial products & pricing strategy
- Company setups, market entry projects and shared services implementation
- Operations & process management
- Asset Finance CMS software implementations
PROFESSIONAL KNOW-HOW
- Automotive, Captive Financial Services
- Project Management, IT Project management
- General Management, Operations Management, Credit Management
- Company setups, market entry projects, and shared services implementation
- Operations management (change management, process management, operational excellence)
- Asset Finance CMS software implementations (e. g. SunGard Ambit Asset Finance, Miles)
- Banks and JV partners
- New businesses and business models
Aufgabenbereiche:
02/2017 ? 01/2019: General Manager; Nasser Bin Khaled Services - Doha, Qatar
Nasser Bin Khaled Group of companies provides brands such as Mercedes-Benz, Mitsubishi Motors, Mitsubishi Fuso, Harley-Davidson,
Volkswagen/Audi, Heavy Equipment to name a few. Nasser bin Khaled Services, the in-house finance arm of NBK Group, offers in-house
finance and leasing solutions and services to the Group?s dealers and customers.
- Overall full P&L responsibility for NBK Services asset finance company operations.
- Maximizing growth and sales opportunities, whilst expanding the business as well as maintaining the core relationships with brands.
- Oversee the development of and report against the Annual Plan, Operation plan and annual budgets.
- Liaise with the top management of the Group in promoting the overall business of NBKS and the NBK Group and identifying
opportunities.
- Develop and align annual planning with brand partners to ensure full utilization of stock pipeline.
- Keeping NBK Group COO informed of significant events and issues.
- Ensure that the company fulfils its mission to safeguard and secure asset finance lending to the Group?s customers, and confirm
adequate risk, control systems and procedures, appropriate for the company and the portfolio under management.
Achievements:
- Maximized growth of portfolio, whilst expanding the business in retail and fleet sales business for all brands.
- Expand customer base and product offering for all brand partners.
- Established campaign strategy and planning process with brand partners.
- Steady increase of penetration YOY since 2017. Increased customer satisfaction and brand satisfaction with 1-stop shop approach.
- Beat profit targets set in a declining market environment in Qatar. Continuously overachieved targets by implementing new
innovative finance, leasing and insurance campaign products.
- Maintained healthy nonperformance loan ratio by implementing early warning collection system and corrective measure system.
07/2013 ? 01/2017: COO Services & Fleet Management; Mercedes-Benz Financial Services / Daimler Fleet
Management South Africa, Johannesburg
Mercedes-Benz Financial Services SA provides financing, leasing, fleet management, insurance and innovative mobility services.
- Overseeing all day-to-day activities in the DFM Lending Operations & keeping the CEO informed of significant events and issues.
- General cost controls, meeting and beating targets and budgets.
- Monitoring profitability and define correctional action if deviations occur.
- Managing customer relationships and ensure product and service delivery to customers.
- Plan and implement change initiatives and projects.
- Supervision of Fleet Finance management (5 Manager direct reports, 107 total employees).
Achievements:
- Managed increase of profitability through cost reduction and improved sales performance.
- Implemented new processes and organizational structure to improve efficiency of DFM operations.
- Managed successfully operational restructuring of DFM Fleet Company, which includes legal aspects and HR related aspects.
- Managed the sale of DFM?s assets/customer portfolio not belonging to core business and ensured maximum profit for shareholder.
- Project implementation rollout of Best Customer Experience (BCE) Telematics initiatives set by Daimler / DFS.
10/2011 ? 01/2013: Independent Consultant & Project Manager (Self-employed) @ Nasser bin Khaled Holding,
Doha, Qatar
Nasser Bin Khaled Group of companies provides premium products and services which includes prestigious brands such as Mercedes-
Benz, Mitsubishi Motors, Mitsubishi Fuso, Harley-Davidson, Volkswagen/Audi to name a few.
- Recruited for this project assignment to manage a company setup project for Nasser Bin Khaled Holding.
Achievements:
- Established successfully a Financial Services company offering finance, Islamic finance, leasing, insurance and rental services to the
Group Holding?s customers.
2011: General Manager; Hyundai Capital Europe GmbH, Frankfurt
Hyundai Capital is an auto finance company providing financial products for Hyundai and Kia Motor customers.
- Development and execution of strategic initiatives for retail and fleet business with brand partner at pan-European and national
level.
- Market development in Europe concerning Hyundai Capital captive finance initiatives.
Achievements:
- Implemented new country specific product schemes for Retail business on national and Pan-European level which increased
finance penetration (by average 6 percent) and revenues.
- Set up of Pan European Fleet label program with cooperation partners and brand partner which increased sales and fleet
penetration (5 percent average). This included the reduction of numerous local partners in Europe to a few strategic partnerships,
which resulted in better sales performance and thus higher fleet sales.
2007 ? 2011: Business Consultant & Project Manager Global Operations ? Daimler Financial Services AG, Berlin
Daimler Financial Services provides financing, leasing, fleet management, insurance, financial investments, credit cards and innovative
mobility services.
- Managed successfully project delivery for Daimler Financial Services operation projects in AAP (Africa, Asia and Pacific) and Europe
with project budget up to 10 million Euros.
Achievements:
- Athens, Greece: Managed restructuring initiative and turnaround of ?Mercedes-Benz Financial Services and Mercedes-Benz Bank
Poland, Greek Branch?.
- Dubai, UAE 2007 - 2009: Managed project "Set up of Mercedes-Benz Financial Services captive finance company Middle East as
part of Daimler FS Revenue Growth Strategy and Shared Service Strategy (UAE ? South Africa ? Singapore). Managed and
coordinated project teams and team members (up to 40 staff) across various countries and departments (Credit, Sales, Finance, IT,
Legal, Compliance).
- Chennai, India: Managed feasibility study ?Market entry initiative to setup a captive finance company?. Managed all business and
project related aspects of the project.
- Tokyo, Japan: Business consultant for ?Daimler Mitsubishi FUSO Truck division, International Sales and Service division?. Managed
various sales and business development initiatives within the International Sales department.
- Beijing, China: Project Manager ?Business Review MBFS China?.
- Stuttgart, Germany: Managed initiation and planning phase for the project ?Point of Sales Europe?. Improve and harmonize dealer
sales channels in 12 countries as part of Daimler FS growth initiative.
2003 ? 2007: Project Manager Global Procurement - Mercedes Car Group and Vans, DaimlerChrysler AG,
Sindelfingen
With its divisions Mercedes-Benz Cars, Daimler Trucks, Mercedes-Benz Vans, Daimler Buses and Daimler Financial Services, Daimler is one
of the biggest producers of premium cars and commercial vehicles.
2000 ? 2002: Manager Product Management Banking; abaXX Technology AG, Stuttgart
abaXX Technology AG develops and markets e-business solutions. The company serves its clients in financial services, retail and logistics
industries.
1997 ? 2000: Senior Consultant / Consultant Banking; PricewaterhouseCoopers Management Consulting, Frankfurt
am Main
PricewaterhouseCoopers is a multinational professional services network headquartered in London, United Kingdom. It is the one of the
largest professional services firm in the world.
Ja, siehe oben.
PMI/PMP certified
Houston Methodology
References are available on request