• Delivered greenfield site build-outs, including end-to-end network design, deployment, and operational readiness
• Led Proof of Concept (PoC) initiatives across multivendor environments, including Cisco, Extreme Networks, Dell, and HP
• Executed migration of legacy Extreme Networks A3 NAC to the modern ExtremeCloud? IQ (XIQ) Control NAC platform
• Administered and implemented change requests using ServiceNow, ensuring seamless network transitions
• Managed incident response and resolution workflows via ServiceNow across Central European sites
• Operated and monitored enterprise networks using tools such as SolarWinds, ExtremeCloud? IQ, XIQ ? Site Engine, Cato Networks, and ServiceNow
• Diagnosed and resolved network outages and performance issues across multiple Central European locations
• Conducted comprehensive network assessments to evaluate infrastructure health and optimize performance

• Conducting training courses
• Set attendance for attendees
• Communication lab instructions and conducting labs
• Communicate SurveyMonkey

Products Included:

• ExtremeCloud IQ ? Site Engine Installation & Configuration
• ExtremeCloud IQ ? Site Engine Management
• ExtremeCloud IQ ? Site Engine Troubleshooting
• ExtremeCloud IQ ? Controller Installation & Configuration
• ExtremeCloud IQ ? Controller Management
• Extreme Switching ? Installation & Configuration
• Extreme Fabric ? Associate

• 50Mio$ business volume since 2017 needs to be re-established by 2025
• Carrying quota FY´22 DACH Goal 7Mio.$
• Targeting cost deduction FY´22 7% CAPEX/ 15% OPEX
• Migrate to Wifi to XIQ-SE + Universal platform 100G/ 400G Campus core
• Speaker TOI for ExtremeNetworks Channel
• Lead of all feature requests on behalf of VW Group towards Extreme Networks
• Positioning Extreme strategy against the competition
• Technical face of ExtremeNetwork towards 24 VW sides in Germany
• Traditional Pre-sales task (RFI, RFP, etc.)
• Solution sizing

• Conducting QTRs for our T1/ T2
• Organizing webinars with distribution for their customer
• Positioning Huawei strategy against competition
• Providing and controlling commercial offers (Pricing)
• Enabling channel sales/ pre-sales on Huawei portfolio
• Organizing and conducting partner events
• Traditional Pre-sales task (RFI,RFP etc.)
• Video shooting for Wifi6 IoT solution for social media sharing
• Onboard new partner forHuawei EBG TechnologyNetwork division
• Solution sizing
• Developing business within West Germany region
• Sharing and organizing regional activities with technical peers

• Providing first-class pre-sales delivery - Networking (LAN, WLAN, management, security, Data Center, automation, virtualization)
• Positioning HP Enterprise portfolio against competition (Cisco, Meraki, Extreme, Aerohive, etc.)
• Cyber security protection (DDOS, Web CC, CPPM,NAC solutions)
• Customer engagement
• Solution sizing
• Conducting demos and PoC
• Providing training toHP inside sales force and partners
• Organizing partner events
• Presenting the HP Networking portfolio within the HP customer center in Böblingen (Germany) for different audiences from EMEA

Skills developed:

• Presentation skills for different audiences
• Value-based selling
• Learning new hardware and systems
• Learning new presentation techniques
• Listening skills
• Task delegation

• Providing first-class support delivery in all aspects of support services for users of HP Load Runner and HP Performance Center within the EMEA region
• Solving customers? problems/ closing cases
• Meeting customer satisfaction index target(CSI)
• Locating/ Reporting product defects toHP?s R&Ddepartment
• Writing knowledge base articles
• Follow-ups on Backlog

Skills developed:

• Troubleshooting customers? problems and error messages
• Understanding customers? needs
• Studying and investigating log files
• Isolating and gathering important information to progress a solution
• Organizing conference calls and net meetings with customers and HP employees to progress a solution/ Time management
• Gaining customers' confidence
• Learning new product releases
• Clear communication

As the Recall Agent, responsibilities grew with experience.

• Providing first-class pre-sales support to all Primacall customers
• Meeting daily sales targets
• Studying new products

Skills developed:

• Strong interpersonal
• Effective negotiating skills
• Methods of gaining customers' confidence
• Written and oral communication skils

• Redesign Flyer, Image Map (Company?s About us)
• Using In-Design as Freehand as well as Photoshop

Skills developed:

• Maintenance of Web presence
• Strong teamwork skills

• All aspects of B2B; the main focus being on trading various products from companies like Walt Disney and Nike to retailers
• Assisting with the recruitment of a new sales force
• Training and mentoring new agents

Independent Mercantile Agent developed and executed marketing strategies, drove sales growth, and ensured high-quality customer service

• Creating new leads through cold calls and various other methods
• Gaining customers? trust
• Advertising, selling and customer service skills
• Strong interpersonal and customer facing skills
• Crucial networking skills