Agile Coach - Scrum Master Agile project management Product Owner
Aktualisiert am 22.10.2024
Profil
Freiberufler / Selbstständiger
Verfügbar ab: 01.01.2025
Verfügbar zu: 100%
davon vor Ort: 20%
Agile Coach
Scrum Master
Scrum Product Owner
Coaching
Kanban
Teamleading
Atlassian JIRA
Atlassian Confluence
agiles Projektmanagement
Product Lifecycle
Stakeholdermanagement
English
Verhandlungssicher
German
Level B1
Persian
Muttersprache

Einsatzorte

Einsatzorte

Cologne (+500km)
Deutschland
nicht möglich

Projekte

Projekte

2022 - today: Monitored and analyzed reported bugs


Role: Scrum Master

Customer: Cleverbridge (Köln) -commerce solutions for digital products


Tasks:

  • Served as Scrum Master for two development teams, comprising 15 engineers.
  • Coached teams on user story estimation, resulting in a 90% improvement in sprint goal achievement and stable velocity.
  • Monitored and analyzed reported bugs, leading discussions that resulted in a 15% reduction in bugs over time.
  • Coached the team on addressing technical debt, leading to a 25% reduction over six months, and supported the Product Owner in justifying these efforts to stakeholders.
  • Established and led a taskforce team to tackle critical issues and optimize delivery processes.
  • Coached a taskforce team on the importance of their feedback in delivery estimation, improving communication with stakeholders.
  • Planned and facilitated PI (Program Increment) Planning sessions, ensuring alignment with product vision.
  • Conducted post-mortem retrospectives across teams, identifying action items that improved collaboration and increased delivery speed by 10%.
  • Collaborated with the Engineering Manager and Product Owner to prioritize backlogs and refine requirements.
  • Partnered with the Scrum Master community to share knowledge and strengthen Agile practices.
  • Mentored a junior Scrum Master during team transitions, fostering professional growth.
  • Delivered company-wide Agile training to enhance understanding and implementation of Agile frameworks.

2021 ? 2022: Managed the technical onboarding process


Role: Senior Project Manager / Scrum Master

Customer: SellerX (Berlin) E-commerce firm focused on acquiring and scaling marketplace brands


Tasks:

  • Served as Scrum Master for the Business Intelligence (BI) team, facilitating Agile ceremonies each sprint and achieving a 40% improvement in team engagement over two quarters.
  • Collaborated with fellow Scrum Masters to implement Agile methodologies across departments, resulting in increased project delivery speed.
  • Managed the technical onboarding process for acquired sellers, ensuring a smooth integration that reduced onboarding time by 18%.
  • Held business ownership of a key application, driving its development to achieve alignment with business objectives and user satisfaction scores.
  • Worked cross-functionally with various departments to optimize the onboarding process, improving efficiency and reducing onboarding errors by 10%.

2019 ? 2021: Led two development teams


Role: Scrum Master

Customer: Tipico Technology Services (Karlsruhe, Germany)


Tasks:

  • Led two development teams (front-end and back-end) in the payment domain, driving Agile practices and enhancing team collaboration.
  • Worked closely with Product Owners to efficiently manage the product backlog.
  • Promoted the use of Sprint Goals within teams, resulting in a 60% increase in delivery success and an 80% improvement in stakeholder satisfaction.
  • Coached development teams to foster self-organization, leading to increased ownership and accountability among team members.
  • Facilitated onboarding for new joiners, ensuring swift adaptation to the Scrum process and team dynamics.
  • Collaborated with fellow Scrum Masters to share best practices and overcome challenges, resulting in a 40% increase in satisfaction regarding cross-team
  • collaboration.
  • Cultivated a safe, no-blame culture, encouraging open communication and continuous improvement within teams.

2017 ? 2019: Evangelized Scrum practices across the organization


Role: Scrum Lead

Customer: Wirecard (Kuala Lumpur, Malaysia)


Tasks:

  • Served as Scrum Master for an automated onboarding application project, facilitating key Scrum events such as planning and retrospectives.
  • Collaborated with the application lead to establish a transparent product backlog, enhancing visibility and prioritization of user-focused features.
  • Evangelized Scrum practices across the organization by conducting training sessions, increasing Agile adoption among teams.
  • Analyzed the product and proposed user-centric features, resulting in a 20% increase in user satisfaction and improvement in user engagement.
  • Utilized Mind Mapping techniques to visualize decision flows and analyze stakeholder requirements, resulting in a 10% reduction in unnecessary meetings over time.
  • Established strong relationships with stakeholders across various departments to better understand their needs and align project outcomes with business objectives

2018 ? 2019: Trainings


Role: HRDF Authorized Trainer

Customer: Tertiary Courses Malaysia (Malaysia)


Tasks:

  • Agile Project Management Training
  • Scrum Training

2014 ? 2017: Managed and delivered e-content projects


Role: Project Manager

Customer: Sage Interactive Msc (Malaysia)


Tasks:

  • Successfully managed the delivery of a Java-based blended e-learning application (Web/mobile app) for 10 clients, including governmental organizations.
  • Conducted Scrum training within the organization, introducing and establishing the Scrum framework.
  • Secured long-term business deals by fostering strong relationships with clients and prioritizing their feedback.
  • Mobilized client technical teams through extensive training sessions to enhance collaboration and project outcomes.
  • Enhanced delivery time by 15% by effectively visualizing client requirements and shortening feedback intervals.
  • Managed and delivered e-content projects for over 15 clients, including governmental organizations.

2011 ? 2013: Application of Statics in Management


Role: Part time Lecturer

Customer: Payam Noor University (PNU) (Iran)


Tasks:

  • Project Management
  • Quality Management
  • Application of Statics in Management
  • Fundamental of Organization and Management
  • Problem Solving and Decision Making

2011 ? 2014: Leading ISO 9000 & 90001 projects in various industries


Role: QMS project manager and Consultant

Customer: Behbood Gostaran Sanat Tabarestan (Iran)


Tasks:

  • Leading ISO 9000 & 90001 projects in various industries
  • Leading MSA implementation in automobile components factory

Aus- und Weiterbildung

Aus- und Weiterbildung

2010

Master of Industrial Management, Azad University of IRAN


2007

Bachelor of Industrial Engineering, Iran University of Science and Technology


CERTIFICATIONS:
  • Professional Agile Leadership (PAL I), Scrum.org
  • Professional Scrum Product Owner (PSPO I), Scrum.org
  • Professional Scrum Master (PSM I), scrum.org
  • Project Management Based on PMBOK2004, Nov 2007

Kompetenzen

Kompetenzen

Top-Skills

Agile Coach Scrum Master Scrum Product Owner Coaching Kanban Teamleading Atlassian JIRA Atlassian Confluence agiles Projektmanagement Product Lifecycle Stakeholdermanagement

Produkte / Standards / Erfahrungen / Methoden

CAREER PROFILE:
? Results-oriented Scrum Master and Agile Coach with over 10 years of experience in leading Agile transformations and optimizing team performance in software development and product management.
? Proven track record of coaching cross-functional teams, facilitating Agile methodologies, and driving continuous improvement across diverse industries.
? Adept at removing impediments, enhancing collaboration, and mentoring teams to deliver high-quality products efficiently.

? Certified in Professional Scrum Master (PSM I) , Professional Scrum Product Ownership (PSPO I) and Agile Leadership (PAL I), with a strong commitment to fostering a culture of innovation and accountability.


SKILLS:

  • Agile Project Management
    • Agile Software development
    • Scaled Agile Framework (SAFe)
    • Scrum
    • Kanban
    • Scaled Scrum Nexus
    • Project Management
    • Product Development and Business Requirement Analysis
  • Technical
    • JIRA & Confluence
    • Miro
    • Microsoft Office
    • Microsoft Visio
    • HTML
    • CSS
    • JavaScript
  • Soft Skills 
    • Coaching
    • Leadership
    • Communication
    • Teamwork
    • Facilitation
    • Management
    • Problem Solving

Einsatzorte

Einsatzorte

Cologne (+500km)
Deutschland
nicht möglich

Projekte

Projekte

2022 - today: Monitored and analyzed reported bugs


Role: Scrum Master

Customer: Cleverbridge (Köln) -commerce solutions for digital products


Tasks:

  • Served as Scrum Master for two development teams, comprising 15 engineers.
  • Coached teams on user story estimation, resulting in a 90% improvement in sprint goal achievement and stable velocity.
  • Monitored and analyzed reported bugs, leading discussions that resulted in a 15% reduction in bugs over time.
  • Coached the team on addressing technical debt, leading to a 25% reduction over six months, and supported the Product Owner in justifying these efforts to stakeholders.
  • Established and led a taskforce team to tackle critical issues and optimize delivery processes.
  • Coached a taskforce team on the importance of their feedback in delivery estimation, improving communication with stakeholders.
  • Planned and facilitated PI (Program Increment) Planning sessions, ensuring alignment with product vision.
  • Conducted post-mortem retrospectives across teams, identifying action items that improved collaboration and increased delivery speed by 10%.
  • Collaborated with the Engineering Manager and Product Owner to prioritize backlogs and refine requirements.
  • Partnered with the Scrum Master community to share knowledge and strengthen Agile practices.
  • Mentored a junior Scrum Master during team transitions, fostering professional growth.
  • Delivered company-wide Agile training to enhance understanding and implementation of Agile frameworks.

2021 ? 2022: Managed the technical onboarding process


Role: Senior Project Manager / Scrum Master

Customer: SellerX (Berlin) E-commerce firm focused on acquiring and scaling marketplace brands


Tasks:

  • Served as Scrum Master for the Business Intelligence (BI) team, facilitating Agile ceremonies each sprint and achieving a 40% improvement in team engagement over two quarters.
  • Collaborated with fellow Scrum Masters to implement Agile methodologies across departments, resulting in increased project delivery speed.
  • Managed the technical onboarding process for acquired sellers, ensuring a smooth integration that reduced onboarding time by 18%.
  • Held business ownership of a key application, driving its development to achieve alignment with business objectives and user satisfaction scores.
  • Worked cross-functionally with various departments to optimize the onboarding process, improving efficiency and reducing onboarding errors by 10%.

2019 ? 2021: Led two development teams


Role: Scrum Master

Customer: Tipico Technology Services (Karlsruhe, Germany)


Tasks:

  • Led two development teams (front-end and back-end) in the payment domain, driving Agile practices and enhancing team collaboration.
  • Worked closely with Product Owners to efficiently manage the product backlog.
  • Promoted the use of Sprint Goals within teams, resulting in a 60% increase in delivery success and an 80% improvement in stakeholder satisfaction.
  • Coached development teams to foster self-organization, leading to increased ownership and accountability among team members.
  • Facilitated onboarding for new joiners, ensuring swift adaptation to the Scrum process and team dynamics.
  • Collaborated with fellow Scrum Masters to share best practices and overcome challenges, resulting in a 40% increase in satisfaction regarding cross-team
  • collaboration.
  • Cultivated a safe, no-blame culture, encouraging open communication and continuous improvement within teams.

2017 ? 2019: Evangelized Scrum practices across the organization


Role: Scrum Lead

Customer: Wirecard (Kuala Lumpur, Malaysia)


Tasks:

  • Served as Scrum Master for an automated onboarding application project, facilitating key Scrum events such as planning and retrospectives.
  • Collaborated with the application lead to establish a transparent product backlog, enhancing visibility and prioritization of user-focused features.
  • Evangelized Scrum practices across the organization by conducting training sessions, increasing Agile adoption among teams.
  • Analyzed the product and proposed user-centric features, resulting in a 20% increase in user satisfaction and improvement in user engagement.
  • Utilized Mind Mapping techniques to visualize decision flows and analyze stakeholder requirements, resulting in a 10% reduction in unnecessary meetings over time.
  • Established strong relationships with stakeholders across various departments to better understand their needs and align project outcomes with business objectives

2018 ? 2019: Trainings


Role: HRDF Authorized Trainer

Customer: Tertiary Courses Malaysia (Malaysia)


Tasks:

  • Agile Project Management Training
  • Scrum Training

2014 ? 2017: Managed and delivered e-content projects


Role: Project Manager

Customer: Sage Interactive Msc (Malaysia)


Tasks:

  • Successfully managed the delivery of a Java-based blended e-learning application (Web/mobile app) for 10 clients, including governmental organizations.
  • Conducted Scrum training within the organization, introducing and establishing the Scrum framework.
  • Secured long-term business deals by fostering strong relationships with clients and prioritizing their feedback.
  • Mobilized client technical teams through extensive training sessions to enhance collaboration and project outcomes.
  • Enhanced delivery time by 15% by effectively visualizing client requirements and shortening feedback intervals.
  • Managed and delivered e-content projects for over 15 clients, including governmental organizations.

2011 ? 2013: Application of Statics in Management


Role: Part time Lecturer

Customer: Payam Noor University (PNU) (Iran)


Tasks:

  • Project Management
  • Quality Management
  • Application of Statics in Management
  • Fundamental of Organization and Management
  • Problem Solving and Decision Making

2011 ? 2014: Leading ISO 9000 & 90001 projects in various industries


Role: QMS project manager and Consultant

Customer: Behbood Gostaran Sanat Tabarestan (Iran)


Tasks:

  • Leading ISO 9000 & 90001 projects in various industries
  • Leading MSA implementation in automobile components factory

Aus- und Weiterbildung

Aus- und Weiterbildung

2010

Master of Industrial Management, Azad University of IRAN


2007

Bachelor of Industrial Engineering, Iran University of Science and Technology


CERTIFICATIONS:
  • Professional Agile Leadership (PAL I), Scrum.org
  • Professional Scrum Product Owner (PSPO I), Scrum.org
  • Professional Scrum Master (PSM I), scrum.org
  • Project Management Based on PMBOK2004, Nov 2007

Kompetenzen

Kompetenzen

Top-Skills

Agile Coach Scrum Master Scrum Product Owner Coaching Kanban Teamleading Atlassian JIRA Atlassian Confluence agiles Projektmanagement Product Lifecycle Stakeholdermanagement

Produkte / Standards / Erfahrungen / Methoden

CAREER PROFILE:
? Results-oriented Scrum Master and Agile Coach with over 10 years of experience in leading Agile transformations and optimizing team performance in software development and product management.
? Proven track record of coaching cross-functional teams, facilitating Agile methodologies, and driving continuous improvement across diverse industries.
? Adept at removing impediments, enhancing collaboration, and mentoring teams to deliver high-quality products efficiently.

? Certified in Professional Scrum Master (PSM I) , Professional Scrum Product Ownership (PSPO I) and Agile Leadership (PAL I), with a strong commitment to fostering a culture of innovation and accountability.


SKILLS:

  • Agile Project Management
    • Agile Software development
    • Scaled Agile Framework (SAFe)
    • Scrum
    • Kanban
    • Scaled Scrum Nexus
    • Project Management
    • Product Development and Business Requirement Analysis
  • Technical
    • JIRA & Confluence
    • Miro
    • Microsoft Office
    • Microsoft Visio
    • HTML
    • CSS
    • JavaScript
  • Soft Skills 
    • Coaching
    • Leadership
    • Communication
    • Teamwork
    • Facilitation
    • Management
    • Problem Solving

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