Atlassian Cloud / Datacenter. Jira Software, Jira Service Management, Confluence. Beratung, Konfiguration, Schulung.
Aktualisiert am 23.03.2024
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 31.03.2024
Verfügbar zu: 80%
davon vor Ort: 10%
Atlassian JIRA
Atlassian Confluence
Jira Service Management
Jira-Architect
Atlassian Cloud
Atlassian Datacenter
Big Picture Enterprise
Big Picture
SIL Scripting
Groovy
Jira Schulung
Confluence Schulung
Prozessanalyse
German
native
English
fluent

Einsatzorte

Einsatzorte

Schweiz, Deutschland
möglich

Projekte

Projekte

1 Jahr
2023-01 - 2023-12

Einführung der Atlassian Cloud Platform

Architekt, Entwickler, Trainer
Architekt, Entwickler, Trainer

Für ein neu gegründetes, schnell wachsendes Unternehmen, wurde die Atlassian Cloud Platform als ein zentrales Werkzeug zur Projektabwicklung und Kommunikation gewählt.

Nach einer intensiven Review Phase, in der alle bestehenden Projekte analysiert und teilweise korrigiert wurden, wurden neu Projektanfragen analysiert, umgesetzt und geschult. 

Wichtig war ein schnelles, pragmatisches Vorgehen, das es dem Kunden erlaubt, seine verschiedenen Teams gleichmäßig mit Lösungen in der täglichen Arbeit zu unterstützen.

Jira Software Jira Service Management Jira Work Confluence Powerscripts JMWE Groovy Assets Refined Theme
Internetprovider
Remote
6 Jahre 5 Monate
2016-08 - 2022-12

Atlassian Services for Fresenius Group World Wide

Atlassian Consultant Datacenter / Cloud Powerscripts Groovy HTML
Atlassian Consultant Datacenter / Cloud

Jira/Jira Service Management/Confluence, Consulting, Implementation, Training

Rolle: Senior Atlassian Consultant (Jira Software Server/Datacenter, Jira Service Desk, Confluence)

Kunde: Fresenius Medical Care, Fresenius Kabi, Fresenius Digital Technolgy

Aufgaben:

Group IT offers Confluence, Jira Software and Jira Service Desk as a communication platform, project management and service desk solution to all employees worldwide. My job as a consultant was the implementation and support of customer projects. Starting with the presentation of the Atlassian products, through the definition of requirements together with the customer, to the conception of the solution. The subsequent implementation, going-live support and user training were also part of my tasks. Due to the global presence of the customer, many projects were implemented remotely. The project language was German and English.

Projects involved

- Draw up Jira projects

- Configuration of all necessary schemes (issue type, issue type screen, workflow, permission, notification schemes, possibly issue security)

- Implementation of conditions, validator and post functions

- GoLive support

- Customer training


Worldwide On-/Offboarding

A service desk based solution to improve the on- / offboarding process. A Confluence Knowledge Base was connected to Jira for this purpose.

- Enlargement of service desk languages, through the use of open source language packages, in order to enable unsupported language translations

- Automatic creation of Confluence documentation pages from Service Desk requests

- Extensive automations that were implemented with Jira Project Automation


HR Service Desk

- Jira Service Desk project for more efficient processing of HR inquiries

- Implementation of strict data protection requirements through Issue Security

- Anonymization of inquiries after a specified period

- Adaptation of customers portal through Refined for Jira | Sites & Themes


Monitoring

Worldwide used Jira Service Desk project, through which inquiries are distributed to countries and regions in order to enable the orderly collection of information.

- In this project, a lot of slightly different issues with associated subtasks and attachments have to be created. For this purpose, I developed Powershell scripts that are controlled via a CSV file, automatically create issues via Rest-API calls and copy attributes and attachments in the process

- because of the sensitivity of the project data, a complex authorization concept resulted, which was implemented through the use of many groups, roles and issue security


Management of worldwide product development

In order to enable a team spread around the world to work together in product development, over 100 Jira projects were created that represented the respective sub-projects. For this purpose, an extensive authorization and role concept was developed, which also took into account country-specific features (e.g. time recording)

- For better visualization, a Big Gantt project was created for each subproject

- The project reporting was implemented in Jira using corresponding dashboards with JQL filters

- The overall project coordination was also implemented in Big Gantt

Migration of Jira Server to Jira Datacenter by using CDN Service

- Due to performance reasons, a large Jira instance (> 500 projects) was migrated from Jira Server to Jira Datacenter with CDN service.

- Due to a relatively small number of plugins support this configuration, various plugins had to be replaced. Here, the search for alternatives and the adaptation of the projects was my job

- During the migration, unexpected incompatibilities of plugins occurred again and again, which, due to a complex infrastructure and a complex software architecture, required an extensive troubleshooting / root cause analysis

Purchasing management

Since the use of Jira Service Desk was not technically possible, the purchasing management was implemented using a Jira software project and the Mail-This-Issue plug-in.

- Setting up various mailboxes that were queried and processed via Jira


Jira Service Desk Jira Software Confluence
Powerscripts Groovy HTML
Fresenius
Bad Homburg / Remote
9 Monate
2022-01 - 2022-09

Konfiguration / Einführung Big Picture Enterprise

Jira / Big Picture Enterprise Berater / Trainer
Jira / Big Picture Enterprise Berater / Trainer

Der Kunde brauchte für ein SAFe Projekt (ca. 30 Entwicklerteams weltweit) eine Tool gestützte Möglichkeit, seine Planungen zu vereinfachen/verbessern. Hierfür sollte Big Picture Enterprise verwendet werden.

Aufgabe war die Konfiguration und Schulung des Plugins damit die Teams in der Projektabwicklung unterstützt wurden.

Jira Datacenter Big Picture Enterprise
Remote
1 Jahr 10 Monate
2019-01 - 2020-10

Jira Migration / Confluence Migration

Atlassian Consultant Powershell
Atlassian Consultant

01/2019 ? 10/2020: Sharepoint to Confluence Migration

Rolle: Senior Atlassian Consultant (Jira Software Server, Confluence)

Kunde: Schwarz IT

Aufgaben:

Sharepoint to Confluence Migration

The aim was to migrate all development-relevant internal information sources (drives, Sharepoint areas, Word documents, Excel tables, PDFs) to a new Confluence Space. For this purpose, a suitable structure was developed and templates created in Confluence. The migration to Confluence was then carried out in a small, international project team (> 10 people). Jira was used for project coordination and due to a very close communication within the team, the project could be implemented in just 6 months instead of the originally planned 12 months

Migration of 30 Jira projects to a new server with subsequent standardization of the projects

To improve internal collaboration, around 30 Jira projects, which use many cross-project links, were migrated to a new Jira server. The migration process was extremely complex due to the very different server configurations. For example, the links are recreated during the migration using scripts.

- After the migration, all projects were converted to a standardized workflow scheme. Since this affected about 10 different development teams, both the technical preparation and the technical implementation were very complex

Jira Service Desk Jira Software Confluence Big Picture
Powershell
Schwarz IT
Heilbronn (Neckar)

Aus- und Weiterbildung

Aus- und Weiterbildung

Universität Karlsruhe

Industrial engineering (Informatik, Operations Research)


Certificates:

- ISO/IEC 27001 (2014) Foundation

- Certified Professional for Requirements Engineering (CPRE) FL

- Scrum Master I

- Innovation of Products and Services : MIT Approach to design Thinking

Position

Position

Mehr Details in meinem Xing Profil: [URl auf Anfrage]

Kompetenzen

Kompetenzen

Top-Skills

Atlassian JIRA Atlassian Confluence Jira Service Management Jira-Architect Atlassian Cloud Atlassian Datacenter Big Picture Enterprise Big Picture SIL Scripting Groovy Jira Schulung Confluence Schulung Prozessanalyse

Produkte / Standards / Erfahrungen / Methoden

In IT:

since 1998


Position:

Senior Jira Consultant 


Focus:

Implementation and support of Jira customer projects (Jira Service Center / Datacenter, Jira Service Desk, Confluence


Jira und Confluence Plugins:

Scriptrunner, Automation for Jira, Big Gantt, Big Picture, Dynamic Forms for Jira / Service Desk, Extension for Jira Serivce Desk, JSU Automation, Suite for Jira Workflows, Refined for Jira, Group Ambassadors


Programming:

ColdFusion, Javascript, SQL


Methods:

UML

Betriebssysteme

Windows
Linux
Mac OS X

Programmiersprachen

C#
Java
JavaScript
PHP
Scriptsprachen
SIL Scripting

Branchen

Branchen

  • Healthcare
  • Finance
  • Renewable Energy
  • Foods

Einsatzorte

Einsatzorte

Schweiz, Deutschland
möglich

Projekte

Projekte

1 Jahr
2023-01 - 2023-12

Einführung der Atlassian Cloud Platform

Architekt, Entwickler, Trainer
Architekt, Entwickler, Trainer

Für ein neu gegründetes, schnell wachsendes Unternehmen, wurde die Atlassian Cloud Platform als ein zentrales Werkzeug zur Projektabwicklung und Kommunikation gewählt.

Nach einer intensiven Review Phase, in der alle bestehenden Projekte analysiert und teilweise korrigiert wurden, wurden neu Projektanfragen analysiert, umgesetzt und geschult. 

Wichtig war ein schnelles, pragmatisches Vorgehen, das es dem Kunden erlaubt, seine verschiedenen Teams gleichmäßig mit Lösungen in der täglichen Arbeit zu unterstützen.

Jira Software Jira Service Management Jira Work Confluence Powerscripts JMWE Groovy Assets Refined Theme
Internetprovider
Remote
6 Jahre 5 Monate
2016-08 - 2022-12

Atlassian Services for Fresenius Group World Wide

Atlassian Consultant Datacenter / Cloud Powerscripts Groovy HTML
Atlassian Consultant Datacenter / Cloud

Jira/Jira Service Management/Confluence, Consulting, Implementation, Training

Rolle: Senior Atlassian Consultant (Jira Software Server/Datacenter, Jira Service Desk, Confluence)

Kunde: Fresenius Medical Care, Fresenius Kabi, Fresenius Digital Technolgy

Aufgaben:

Group IT offers Confluence, Jira Software and Jira Service Desk as a communication platform, project management and service desk solution to all employees worldwide. My job as a consultant was the implementation and support of customer projects. Starting with the presentation of the Atlassian products, through the definition of requirements together with the customer, to the conception of the solution. The subsequent implementation, going-live support and user training were also part of my tasks. Due to the global presence of the customer, many projects were implemented remotely. The project language was German and English.

Projects involved

- Draw up Jira projects

- Configuration of all necessary schemes (issue type, issue type screen, workflow, permission, notification schemes, possibly issue security)

- Implementation of conditions, validator and post functions

- GoLive support

- Customer training


Worldwide On-/Offboarding

A service desk based solution to improve the on- / offboarding process. A Confluence Knowledge Base was connected to Jira for this purpose.

- Enlargement of service desk languages, through the use of open source language packages, in order to enable unsupported language translations

- Automatic creation of Confluence documentation pages from Service Desk requests

- Extensive automations that were implemented with Jira Project Automation


HR Service Desk

- Jira Service Desk project for more efficient processing of HR inquiries

- Implementation of strict data protection requirements through Issue Security

- Anonymization of inquiries after a specified period

- Adaptation of customers portal through Refined for Jira | Sites & Themes


Monitoring

Worldwide used Jira Service Desk project, through which inquiries are distributed to countries and regions in order to enable the orderly collection of information.

- In this project, a lot of slightly different issues with associated subtasks and attachments have to be created. For this purpose, I developed Powershell scripts that are controlled via a CSV file, automatically create issues via Rest-API calls and copy attributes and attachments in the process

- because of the sensitivity of the project data, a complex authorization concept resulted, which was implemented through the use of many groups, roles and issue security


Management of worldwide product development

In order to enable a team spread around the world to work together in product development, over 100 Jira projects were created that represented the respective sub-projects. For this purpose, an extensive authorization and role concept was developed, which also took into account country-specific features (e.g. time recording)

- For better visualization, a Big Gantt project was created for each subproject

- The project reporting was implemented in Jira using corresponding dashboards with JQL filters

- The overall project coordination was also implemented in Big Gantt

Migration of Jira Server to Jira Datacenter by using CDN Service

- Due to performance reasons, a large Jira instance (> 500 projects) was migrated from Jira Server to Jira Datacenter with CDN service.

- Due to a relatively small number of plugins support this configuration, various plugins had to be replaced. Here, the search for alternatives and the adaptation of the projects was my job

- During the migration, unexpected incompatibilities of plugins occurred again and again, which, due to a complex infrastructure and a complex software architecture, required an extensive troubleshooting / root cause analysis

Purchasing management

Since the use of Jira Service Desk was not technically possible, the purchasing management was implemented using a Jira software project and the Mail-This-Issue plug-in.

- Setting up various mailboxes that were queried and processed via Jira


Jira Service Desk Jira Software Confluence
Powerscripts Groovy HTML
Fresenius
Bad Homburg / Remote
9 Monate
2022-01 - 2022-09

Konfiguration / Einführung Big Picture Enterprise

Jira / Big Picture Enterprise Berater / Trainer
Jira / Big Picture Enterprise Berater / Trainer

Der Kunde brauchte für ein SAFe Projekt (ca. 30 Entwicklerteams weltweit) eine Tool gestützte Möglichkeit, seine Planungen zu vereinfachen/verbessern. Hierfür sollte Big Picture Enterprise verwendet werden.

Aufgabe war die Konfiguration und Schulung des Plugins damit die Teams in der Projektabwicklung unterstützt wurden.

Jira Datacenter Big Picture Enterprise
Remote
1 Jahr 10 Monate
2019-01 - 2020-10

Jira Migration / Confluence Migration

Atlassian Consultant Powershell
Atlassian Consultant

01/2019 ? 10/2020: Sharepoint to Confluence Migration

Rolle: Senior Atlassian Consultant (Jira Software Server, Confluence)

Kunde: Schwarz IT

Aufgaben:

Sharepoint to Confluence Migration

The aim was to migrate all development-relevant internal information sources (drives, Sharepoint areas, Word documents, Excel tables, PDFs) to a new Confluence Space. For this purpose, a suitable structure was developed and templates created in Confluence. The migration to Confluence was then carried out in a small, international project team (> 10 people). Jira was used for project coordination and due to a very close communication within the team, the project could be implemented in just 6 months instead of the originally planned 12 months

Migration of 30 Jira projects to a new server with subsequent standardization of the projects

To improve internal collaboration, around 30 Jira projects, which use many cross-project links, were migrated to a new Jira server. The migration process was extremely complex due to the very different server configurations. For example, the links are recreated during the migration using scripts.

- After the migration, all projects were converted to a standardized workflow scheme. Since this affected about 10 different development teams, both the technical preparation and the technical implementation were very complex

Jira Service Desk Jira Software Confluence Big Picture
Powershell
Schwarz IT
Heilbronn (Neckar)

Aus- und Weiterbildung

Aus- und Weiterbildung

Universität Karlsruhe

Industrial engineering (Informatik, Operations Research)


Certificates:

- ISO/IEC 27001 (2014) Foundation

- Certified Professional for Requirements Engineering (CPRE) FL

- Scrum Master I

- Innovation of Products and Services : MIT Approach to design Thinking

Position

Position

Mehr Details in meinem Xing Profil: [URl auf Anfrage]

Kompetenzen

Kompetenzen

Top-Skills

Atlassian JIRA Atlassian Confluence Jira Service Management Jira-Architect Atlassian Cloud Atlassian Datacenter Big Picture Enterprise Big Picture SIL Scripting Groovy Jira Schulung Confluence Schulung Prozessanalyse

Produkte / Standards / Erfahrungen / Methoden

In IT:

since 1998


Position:

Senior Jira Consultant 


Focus:

Implementation and support of Jira customer projects (Jira Service Center / Datacenter, Jira Service Desk, Confluence


Jira und Confluence Plugins:

Scriptrunner, Automation for Jira, Big Gantt, Big Picture, Dynamic Forms for Jira / Service Desk, Extension for Jira Serivce Desk, JSU Automation, Suite for Jira Workflows, Refined for Jira, Group Ambassadors


Programming:

ColdFusion, Javascript, SQL


Methods:

UML

Betriebssysteme

Windows
Linux
Mac OS X

Programmiersprachen

C#
Java
JavaScript
PHP
Scriptsprachen
SIL Scripting

Branchen

Branchen

  • Healthcare
  • Finance
  • Renewable Energy
  • Foods

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