Lead a team of 4 Business Analysts responsible for defining requirements to replicate data from SAP DM to a Google Cloud Platform
Working with multiple subject matter experts to identify business object requirements, successfully executed the business analysis of a high-impact project, delivering results within a hybrid work environment
Working with technical experts to develop a stable and high performance interface
Successfully executed the business analysis of a high-impact project, for the replication of mainframe data to the Google Cloud Platform delivering results within a home office environment
I worked with multiple subject matter experts to identify business object requirements and with technical experts to develop a stable and high performance interface
Analysed existing system and designed solutions across multiple projects
Successfully managed migration of clients, their data and applications from an externally hosted platform to an in- house platform using Linux and Oracle
Collaborated with functional experts across various locations and cultures
Defined business requirements for a GDPR project
Created user stories, and supported overall project implementation in an Agile environment
Expanded and maintained a Content Management Database (CMDB)
Planned Software releases into the Production Environment
Incident management and escalation
Application Owner of an internal application
Incident management and escalation in an ITIL environment.
Maintained good customer relationships by handling complaints or concerns quickly and professionally
Managed onshore and offshore teams, provided oversight for incidents and requests, and reduced a significant issue backlog.
Increased customer satisfaction by achieving and exceeding Service Level Agreement requirements.
Maintained production stability by regular, ongoing communication with stakeholders, management, and clients
Created test cases
Successfully ran and documented Integration and User Acceptance test cases for a Compliance project.
Created test cases
Successfully ran and documented Integration and User Acceptance test cases for a Bank Integration project.
Gathered requirements and created detailed Software Requirements Specifications.
Developed new documentation standards to support new Agile development processes.
Liaised with Application Owners and Technical Specialists in an Agile environment.
Assumed responsibility for an existing project ? recruiting core staff, revitalizing the team, regaining stakeholder support, and re-establishing user buy-in.
Managed development and integration of a new Portfolio Product including project milestones and budgets.
Established infrastructure requirements and negotiated with Service Supplier
Project to migrate Customer and Product Data from the Berliner Bank environment into the Deutsche Bank systems ensuring the integrity of the data in the new database.
Managed a team of onshore / offshore specialists including problem solving, issue resolutions, and status reports to all levels of management.
Designed and wrote testing concepts.
Took part in an infrastructure project, involving upgrading of Servers, Operating Systems and Database. Ensuring data integrity after migration from old infrastructure to new and also system availability and functionality
Designed technical solutions from detailed business requirements documents.
Created database, logic, and data modelling designs.
Successfully worked with an offshore Indian development company to identify and resolve issues.
Created business requirements / functional specifications and technical database report / interface designs
Planned and conducted management and team meetings and presentations
Successfully designed a plan for a one off migration of data held in VSAM files into DB2 database
Built and maintained relationships between the client and technical team to maximise understanding and cooperation
Degree or Field of Study
The Open University, Milton Keynes, Buckinhamshire, England
Oxford College of Further Education, Oxford, England
Coursera Online Courses and Credentials:
As a seasoned IT professional with over three decades of experience, I bring a wealth of expertise as a Senior Business Analyst and Freelance IT Consultant. Throughout my career, I have demonstrated a strong track record of successfully leading teams and delivering complex IT projects for global organizations. My passion for problem-solving and my keen eye for detail have enabled me to excel in diverse and challenging environments.
My recent engagements as a Senior Business Analyst at a large German bank and an Independent Consultant have allowed me to leverage my skills in defining requirements, data migration, team management, and software project management.
I take pride in my ability to bridge the gap between business needs and technical solutions, ensuring seamless and efficient project execution.
With proficiency in a wide range of tools, including HP Application Lifecycle Management, Confluence, SAP Products, JIRA, and more, I possess the technical acumen necessary to drive successful project outcomes. Moreover, my fluency in German has proven invaluable in collaborating with international stakeholders and leading multicultural teams.
My goal is to leverage my extensive experience and skills to provide innovative IT consulting solutions that drive business success for my clients.
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