Siemens AG
SEN Carveout
Zeitraum 08.2008 bis 05.2010
Endkunde Siemens IT Solutions
Datacenter Verantwortlicher / WAN Umstellung Beauftragter
Cisco Routern und Switche
Konfiguration von Cisco Netzkomponenten (3750, 4500E, 6500, 6500E).
Einsatz von Überwachungs- , Management- und Dokumentationssystemen Spectrum / HP OV
Change- und Troublemanagement im Rechenzentrums Netzwerk als Manager on Duty.
Diagnose von Kommunikationsproblemen, dazu Durchführen von Netz- und Performanceanalysen.
Führen von Auftragsbezogenen Kundengesprächen, Erstellen von Lösungsdesigns.
Pflege von technischer Netzwerk-Dokumentation.
Technisches Projektmanagement in einem internationalen Großprojekt. Dabei Aussteuern von lokalen Kräften im Ausland.
Mitarbeit in internationalen Carveout Projekten.
Übernahme von Rufbereitschaft.
Projektsprachen: Deutsch und Englisch
Societe Generale Security Services
Zeitraum 04.2008 bis 08.2008
IT Berater
Cisco Routern und Switche Checkpoint Firewall, Juniper Netscreen Firewall
Projektsprachen: Deutsch und Englisch
Konfiguration von Cisco Netzkomponenten (3750, 4500E, 6500, 6500E, 1800, 2800, 3800.
Einsatz von Überwachungs- , Management- und Dokumentationssystemen Nagios
Change- und Troublemanagement im Rechenzentrums Netzwerk als Manager on Duty.
Diagnose von Kommunikationsproblemen, dazu Durchführen von Netz- und Performanceanalysen.
Führen von Auftragsbezogenen Kundengesprächen, Erstellen von Lösungsdesigns.
Pflege von technischer Netzwerk-Dokumentation.
Cable and Wireless Germany
Leading 7/24 Technical Operation Center
Duration: 10.2007 - 4.2008
Title: Team Leiter
* Planung des Firmennetzwerkes im Rahmen des Umzuges
* Netzwerkplanung für den Umzug der Administrations-Server für das europäische Transmission-Netzwerk in das Datacenter in München
* Split des globalen AS3561 Networks in zwei unabhängige Netzwerke
* Aufbau der IP Global Network Operations Center in München
* Migration von aufgekauften IP Netzen & Integration
* Technische Beratung für andere Abteilungen sowohl intern als auch für Kundenprojekte
* Standardisierung der IT Systeme in der Region Deutschland/Österreich
* Upgrade der Desktop PC Systeme auf Windows 2000
* Durchführen & Koordinieren von internen Qualifizierungsmaßnahmen für das Team sowie auch für Kollegen anderer Bereiche
* Consolidation of a TCP/IP and Data NOC and providing trainings
and supervising.
* Hiring, Training and Running a World Wide ATM/ Frame Relay 7/24 NOC in Germany/Munich
* Deployment of 400 Branch Routers, 16 IGX Switches
and implementation of a new IP Based Business enabler network
through out the country.
* Acting as a Project Leader in Implementation and Management of
TIVOLI Software with Problem Management, Change Management Asset
and Inventory Mgmt.
* Migrating a SNA/SDLC NOC to TCP/IP NOC
Cable and Wireless Bracknell UK/Munich Germany
Migrating 7/24 Customer Edge Operations
Duration: 10.2007 - 4.2008
Title: Project Leader
Tasks: - Examining tasks currently held by Munich Operations for Customers.
- Evaluating the Technical Skills needed on single Networks.
- Examining the currently held Skill-Set within UK Customer Operations
- Detailed listing of missing qualifications as well as associated tasks
- Planning Cross Trainings
- Documenting Local Work Instructions and Technical Processes
- Preparing Filter Setup and Process for proactive Monitoring customer networks via HP OpenView, Smarts and Netcool System.
- Planning a joint Operation window as well as Support functionality
Technology Skill Sets: - MPLS including QOS
- Routers: Juniper M-, T- und E-Series, Cisco 12xxx, 10xxx, 7xxx Se-ries and smaller
- Protocols: MPLS (QOS), IPSEC, BGP (MP-BGP), IS-IS, OSPF, EIGRP, SNMP, DNS, SMTP, HTTP, SSH, RADIUS
- Monitoring Systems: HP Open View Network Node Manager, Netcool, InfoVista, Cricket, Smarts
- TT Systems: Remedy ARS, Clarify Efront Office
- Cisco Firewall Services Module (PIX FW)
- Documentation: MediaWiki
Personal Success: - Managing to run 7/24 Operations with High Quality despite loosing resources.
- Keeping the motivation of the Team to top Level and getting support for the Trainings and Operational Support.
Current Status:
Project is ongoing till 02.2008
Cable and Wireless Birmingham UK/Munich Germany
Migrating Core Network and Peering/Upstream Operations
Duration: 10.2007 - 4.2008
Title: Project Leader
Tasks: - Examining tasks currently held by Munich Operations for Peers, Up-stream Providers and Core Network.
- Evaluating the Technical Skills needed.
- Examining the currently held Skill-Set and Resources within Birming-ham and Bracknell NOC.
- Documenting Local Work Instructions and Technical Processes
- Documenting Activation and Maintainence LWIs for the point-to-point peering sessions and public peering points (DEC-IX, INXS, NYIX, LINX etc.) in Europe, Asia and US via Juniper M20, M40, M40e and M160 Series routers.
- Documenting the troubleshooting Process for the routing (BGP), logi-cal link and physical layer problems for Peer and Upstream connec-tions.
- Preparing Filter Setup and Process for proactive Monitoring of Peering and Upstream Connections via HP OpenView, Smarts and Netcool System.
- Documenting the procedures of hands-on support to the peers in INXS and patching new connections (fiber/copper) due to peering partner requests.
Technology Skill Sets: - Routers: Juniper M-, T- Series, Cisco 12xxx, 10xxx, 7xxx Series
- Protocols: MPLS (QoS), IPSEC, BGP (MP-BGP), IS-IS, OSPF, EIGRP, SNMP, DNS, SSH, RADIUS
- Monitoring Systems: HP Open View Network Node Manager, Netcool, InfoVista, Cricket, Smarts
- TT Systems: Remedy ARS, Clarify Efront Office
- Cisco Firewall Services Module (PIX FW)
- Documentation: MediaWiki
Personal Success: - Already finished detailed Documentation of Local Work Instructions
- Managing to run 7/24 Opearions with High Quality despite loosing resources.
Current Status:
Project is ongoing till 01.2008
Cable and Wireless Munich Germany/Bracknell UK
Migrating ATM and Frame Relay Operations to UK NOC
Duration: 6.2005 - .2005
Title: Project Manager
Tasks: Migration of following activities to UK NOC
- Maintaining and troubleshooting the ATM and TDM connections of customers in Europe, Asia and US via Alcatel 5620 ATM Switches.
- Maintaining and troubleshooting Frame Relay connections of Custom-ers in Europe, Asia and US via Nortel Passport Switches.
- Maintaining and troubleshooting the Frame Relay NNI connections to Channel Partners.
- Proactive Monitoring and Performance Viewing the Frame Relay Net-work connections of Customers.
Technology Skill Sets: - Nortel Node Manager Nortel 74xx and 75xx series Frame Relay Switches
- Alcatel 56020 and Alcatel ATM Boxes
- Netcool 3.5b and VCMS Platform
- Nortel DPN 100 X.25 Switches
- Clarify E Front Office and FLOG Propriety Ticketing System
Personal Success: - Technical Leading as well as second Level Support during the transi-tion phase
- Training 3 Lead Engineers within the Train the Trainer approach
- Successfully handing over the Operations within the Deadlines.
Current Status
Project is completed
Cable and Wireless Munich Germany
Merging IP and Data NOC to create a single 7/24 Multi Layer NOC
Duration: 06.2003 - 2.2003
Title: Project Manager
Tasks: Merging of the current 7/24 IP NOC with the DATA NOC Managing ATM and Frame Relay Networks
Trained the IP Engineers to be able to;
- Maintaining and troubleshooting the ATM and TDM connections of customers in Europe, Asia and US via Alcatel 5620 ATM Switches.
- Maintaining and troubleshooting Frame Relay connections of Custom-ers in Europe, Asia and US via Nortel Passport Switches.
- Maintaining and troubleshooting the Frame Relay NNI connections to Channel Partners.
- Proactive Monitoring and Performance Viewing the Frame Relay Net-work connections of Customers.
- Supported the newly merged NOC on all Layer 2 Faults as a Secod Level Support Engineer.
- Also enabled the cross training for Data Engineers to be able to han-dle IP Faults.
Technology Skill Sets: - Nortel Node Manager Nortel 74xx and 75xx series Frame Relay Switches
- Alcatel 56020 and Alcatel ATM Boxes
- Netcool 3.5b and VCMS Platform
- Nortel DPN 100 X.25 Switches
- Clarify E Front Office and FLOG Propriety Ticketing System
Personal Success: - Was awarded the `Amber Award- for the performance and dedication I have provided during the project.
- Technical Leading as well as second Level Support during the transi-tion phase
- Training 3 Lead Engineers within the Train the Trainer approach
- Successfully handing over the Operations within the Deadlines.
Current Status
Project is completed
Cable and Wireless Munich Germany/Hammersmith UK
Initial Phasing - Engineer Hiring - Training and Launching of an ATM/ Frame Relay NOC
Duration: 10.2001 - 9.2002
Title: Project Lead Engineer
Tasks: - Created Initial Documentation
- Wrote Down Local Work Instructions
- Setup Management Systems
- Creating VPN Tunnels to Management Servers
- Setup Firewall Access
- Setup Alcatel 56020 and Nortel NNM
- Hired and Managed Permanent Staff
- Trained the Staff
- Started NOC
- Hired and Managed Contractors
Technology Skill Sets: - Nortel Node Manager Nortel 74xx and 75xx series Frame Relay Switches
- Alcatel 56020 and Alcatel ATM Boxes
- Netcool 3.5b and VCMS Platform
- Nortel DPN 100 X.25 Switches
- Clarify E Front Office and FLOG Propriety Ticketing System
Personal Success: - Was awarded `Diamond Award- for extraordinary dedication and Suc-cess in bringing up the NOC Live.
- Technical Leading as well as second Level Support during the setup phase
- Successfully interacted with Global NOC in Hammersmith during Transition Phase
- Managed to run 7/24 NOC with limited resources
Current Status
Project is completed
YKB Technology
Voice over IP Implementation of 450 Branches
Duration: 02.2001 - 7.2001
Title: Project Manager
Tasks: - Cost Analysis
- Hardware and Performance Tests
- Product Evaluation
- Initial Network Design
- Initial Deployment of 50 Pilot Branches
- Deployment Tests and Operation of 50 Branches using 2 Voice/IP FXS Lines each
- PBX Integration of Pilot Branches.
- Finalization of Tests SLA Reporting Quality Control and UAT Tests
- Deployment to 450 Branches with PBX Integration.
Technology Skill Sets: - Cisco 3600 Routers
- Cisco Call Manager
- Nortel and Siemens PBX
Personal Success: - Did Cost Analysis and presented to the Top Management
- Joined in UAT and had 100% acceptance
- Was awarded with 1 Month of Salary for the cost saving and success-ful result of the project.
- Realising the first and biggest Voice project of its kind in Finance.
Current Status Project is completed
YKB Technology
Next Generation Network (NGN) Implementation
Duration: 04.1999 - 4.2000
Title: Project Engineer and Lead Operations Engineer
Tasks: Deployment of a NGN based on Cisco Routers and Stratacom IGX ATM Switches
- Took Place in the Initial Design of the Network consisting of 800 Routers and 28 ATM Switches.
- Joined Maintenances as well as Deployment of the new Core/Distribution/Access Layered Network using an ATM Core Net-work as Layer 2 Transport Media.
- Migrated the current SNA VTAM Mid Layer to NGN Network using Cisco DLSW+
- Provided Operational Guidelines and Training to SNA Operators
- Acted as a 2nd Level Support for Incidents
- Provided SLA Management and Availability Reporting
Technology Skill Sets: - Cisco 3600, 4700 and 7500 Series
- Stratacom IGX 10 and IGX 20 series
- HP Unix
- HP Open View
- Lotus Notes
- Remedy ARS and Cisco Mrtg
- Cisco Works 2000
Personal Success: - Successfully providing training and support to NOC
- Participating in Deployment and Design Phase with Cisco UK
- Creating LWI and managing a Highly Sensitive Banking Network
Current Status
Project is completed
COMSAT International Telco Services
Creating a Satellite Based Visa Transaction Network for Visa International
Duration: 04.1998 - 7.1998
Title: Project Engineer
Tasks: Using Hypercomm IEN Communication Controllers and Cisco 2523 Routers connected via NEC Bandwidth on Demand Satellite Terminals we created a Secure and Flexible Network for VISA Transactions. The solution is then sold to Supermarkets Fair Organizations etc
Technology Skill Sets: - Protocols SNA/SDLC and TCP/IP
- Cisco 2523 Routers
- Hypercomm IEN Controllers
- NEC BOD Satellite Terminals
- HP NNM
Personal Success: - Direct Interaction with VISA International for this pilot project
- Creating a Turnkey Solution for Customers and a new Product for Company Sales Team
Current Status
Project is completed
Comsat International Telco Services
Migrating Various Bank - Financial Institute and Mission Critical Company Networks to 99.98% Avail-able VSAT and SCPC Systems.
Duration: 04.1997 - 4.1999
Title: System Engineer
Tasks: Migration of various customers- Networks to Satellite.
- Customer Network Analysis
- Network Design
- Customer Router Configuration
- Line and application Testing
- 7/24 Proactive Monitoring
- Fault Recovery and Troubleshooting
Technology Skill Sets: - Various Vendor Routers
- Interaction with World Wide Satellite NOCs.
- Interaction- testing and capacity planning with Satellite Operators such as Eutelsat and Intersat
- Leading the Site Installations and carrying BERT Testing and Connec-tivity checks
- Providing 7/24 Support for all the services offered
Personal Success: - Gained experience in multiple Vendor Networks
- Successfully interacted with World Wide NOCs
- Delivered and managed demanding missions critical Networks with very high SLA Targets.
Current Status
Projects are completed