UX Design, UX Management, Interim UX Lead, Service Design, Design Systeme, UX Consulting
Aktualisiert am 12.06.2026
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 01.07.2026
Verfügbar zu: 70%
davon vor Ort: 100%
UX-Design
Usability
UI

Einsatzorte

Einsatzorte

Deutschland
möglich

Projekte

Projekte

5 Jahre 6 Monate
2020-04 - 2025-09

Defined and operationalized UX strategy and governance

Chief UX-Team Lead
Chief UX-Team Lead
  • Built and scaled the company?s UX function into a team of 10 designers, establishing structures, mentoring systems and quality governance supporting multiple enterprise product lines
  • Defined and operationalized UX strategy and governance across the product landscape, strengthening alignment between Design, Product Management and Engineering
  • Initiated and established a company-wide design system as a binding standard across digital products, improving consistency and cross-team efficiency
  • Established scalable research operations, including systematic UX research programs and an external participant pool enabling continuous discovery
  • Improved Time-to-market by 25% through integration of UX practices into product teams
  • Contributed to a approx. 10-point increase in Net Promoter Score by embedding user insight into product decision making 
USU GmbH
1 Jahr 6 Monate
2018-11 - 2020-04

Led UX concept and experience strategy

Senior UX-Designer
Senior UX-Designer
  • Led UX concept and experience strategy for the Johanniter web portal, aligning user needs with organizational goals
  • Facilitated stakeholder workshops enabling shared product understanding and decision alignment
  • Contributed to winning multiple public-sector pitches through strategic UX concepts
  • Mentored junior UX designers and supported capability development 
Familie Redlich AG
3 Jahre
2015-06 - 2018-05

UX-/UI-Design and Frontend-Development

Senior UX-/UI-Designer
Senior UX-/UI-Designer
  • UX-/UI-Design and Frontend-Development of over 15 Websites and Online-Shops
  • Project Management, Design and Definition of consistent Style guides
  • Conducting design audits and customer workshops 
Webraumfahrer GmbH

Aus- und Weiterbildung

Aus- und Weiterbildung

1995

Engineers Diploma in Design Engineering, Fachhochschule Niederrhein


Certification

  • Certification UX-Management, IxDF
  • Certification Service Design, IxDF
  • Certification CPUX-F, iSQI International Software Quality Institute GmbH
  • Certification Interactive Webdesign, Fonderie de lìmage, Bagnolet

Kompetenzen

Kompetenzen

Top-Skills

UX-Design Usability UI

Produkte / Standards / Erfahrungen / Methoden

PROFESSIONAL PROFILE

UX Lead specializing in building user-centered product organizations. Defines and operationalizes UX strategies, maturity models, and scalable research and design practices enabling informed product decisions. Bridges organizational strategy and product execution across design, product management, and engineering in complex SaaS and ITSM environments.


PROFESSIONAL SKILLS

UX Strategy & Organizational Development

  • UX Maturity Assessment & Enablement
  • UX KPI Definition & Impact Measurement
  • Establishing UX Practices & Governance
  • UX Impact & Business Alignment 


Leadership & Team Enablement

  • UX Team Leadership (10 Designers)
  • Mentoring & Career Development
  • Establishing Peer Review Processes & Onboarding Processes


User Research & Discovery Operations

  • User Research Strategy
  • Interview & Usability Study Design
  • Friendly User Pool Development
  • Insight Synthesis for Product Strategy


Product & Platform Design

  • Enterprise SaaS UX & IT Service Management Platforms
  • End-to-End Product Design
  • Design System Development & Adoption 


Collaboration

  • Stakeholder Alignment
  • Workshop Facilitation
  • Cross-functional Leadership 


Tools

  • Figma, FigJam, Miro, Sketch, Useberry
  • Jira, Confluence

Einsatzorte

Einsatzorte

Deutschland
möglich

Projekte

Projekte

5 Jahre 6 Monate
2020-04 - 2025-09

Defined and operationalized UX strategy and governance

Chief UX-Team Lead
Chief UX-Team Lead
  • Built and scaled the company?s UX function into a team of 10 designers, establishing structures, mentoring systems and quality governance supporting multiple enterprise product lines
  • Defined and operationalized UX strategy and governance across the product landscape, strengthening alignment between Design, Product Management and Engineering
  • Initiated and established a company-wide design system as a binding standard across digital products, improving consistency and cross-team efficiency
  • Established scalable research operations, including systematic UX research programs and an external participant pool enabling continuous discovery
  • Improved Time-to-market by 25% through integration of UX practices into product teams
  • Contributed to a approx. 10-point increase in Net Promoter Score by embedding user insight into product decision making 
USU GmbH
1 Jahr 6 Monate
2018-11 - 2020-04

Led UX concept and experience strategy

Senior UX-Designer
Senior UX-Designer
  • Led UX concept and experience strategy for the Johanniter web portal, aligning user needs with organizational goals
  • Facilitated stakeholder workshops enabling shared product understanding and decision alignment
  • Contributed to winning multiple public-sector pitches through strategic UX concepts
  • Mentored junior UX designers and supported capability development 
Familie Redlich AG
3 Jahre
2015-06 - 2018-05

UX-/UI-Design and Frontend-Development

Senior UX-/UI-Designer
Senior UX-/UI-Designer
  • UX-/UI-Design and Frontend-Development of over 15 Websites and Online-Shops
  • Project Management, Design and Definition of consistent Style guides
  • Conducting design audits and customer workshops 
Webraumfahrer GmbH

Aus- und Weiterbildung

Aus- und Weiterbildung

1995

Engineers Diploma in Design Engineering, Fachhochschule Niederrhein


Certification

  • Certification UX-Management, IxDF
  • Certification Service Design, IxDF
  • Certification CPUX-F, iSQI International Software Quality Institute GmbH
  • Certification Interactive Webdesign, Fonderie de lìmage, Bagnolet

Kompetenzen

Kompetenzen

Top-Skills

UX-Design Usability UI

Produkte / Standards / Erfahrungen / Methoden

PROFESSIONAL PROFILE

UX Lead specializing in building user-centered product organizations. Defines and operationalizes UX strategies, maturity models, and scalable research and design practices enabling informed product decisions. Bridges organizational strategy and product execution across design, product management, and engineering in complex SaaS and ITSM environments.


PROFESSIONAL SKILLS

UX Strategy & Organizational Development

  • UX Maturity Assessment & Enablement
  • UX KPI Definition & Impact Measurement
  • Establishing UX Practices & Governance
  • UX Impact & Business Alignment 


Leadership & Team Enablement

  • UX Team Leadership (10 Designers)
  • Mentoring & Career Development
  • Establishing Peer Review Processes & Onboarding Processes


User Research & Discovery Operations

  • User Research Strategy
  • Interview & Usability Study Design
  • Friendly User Pool Development
  • Insight Synthesis for Product Strategy


Product & Platform Design

  • Enterprise SaaS UX & IT Service Management Platforms
  • End-to-End Product Design
  • Design System Development & Adoption 


Collaboration

  • Stakeholder Alignment
  • Workshop Facilitation
  • Cross-functional Leadership 


Tools

  • Figma, FigJam, Miro, Sketch, Useberry
  • Jira, Confluence

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