HR Digitalisation and Transformation. HRIS implementations. Process imperovements. Project and Program Management. Senior Advisory. Leadership.
Aktualisiert am 16.05.2024
Profil
Freiberufler / Selbstständiger
Verfügbar ab: 16.05.2024
Verfügbar zu: 100%
davon vor Ort: 100%
business de
agiles Projektmanagement
program mana
HRIS
HR Transformation and Digitalisation
People Strategy
HR operations
Teamleading
Service Models
Target Operating Models
Process development
Outsourcing and SSC
Agile Project Management
Waterfall Project Managem
Waterfall Project Management
Tendor processes and supplier evaluations
Swedish
C2
English
C1
German
B2
French
A2

Einsatzorte

Einsatzorte

Zürich (+75km)
Deutschland, Schweiz, Österreich
nicht möglich

Projekte

Projekte

2023 - 2023: Recruiting Process Outsourcing


Role: Senior Advisory ? Workforce Solutions

Customer: on request, Zürich, Switzerland


Tasks:

  • The Firm provides Advisory around Workforce as RPO (Recruiting Process Outsourcing), MSP (Manage Service Provider), CMO (Contractor Management Outsourcing), SOW (Service Procurement Management) and VMS (Vendor Management System) to clients across Alpin & Nordic region to successfully enable their workforce engagement needs today and to assure their access in the future.
  • As Senior Advisor, this role covered working with Sales and Business development around workforce solutions and Advisory offerings as Workforce planning, DE&I strategies, Culture Assessments and Employee Value propositions/Employee Experience.

2022 - 2023: Covering H2R processes redesign


Role: People Transformation Project in Global People Function ? Service Model

Customer: Credit Suisse, Zürich, Switzerland


Tasks:

  • Working as a Global Process designer in one of the Impact teams to accelerate People strategy at Credit Suisse. Main objectives are to improve Employee Experience, improve efficiency and empower the capabilities of Employees through a new service model and HCM implementation.
  • Covering H2R processes redesign includes defining product requirements & user stories in close collaboration with stakeholders.

2021 - 2022: Implemented a new target operating model


Role: VP HR Transformation Project, Global HR Operations

Customer: The Adecco Group, Zürich, Switzerland


Tasks:

As a member of the Group HR Operation team at The Adecco Group and reporting into the SVP HR Operation, Transformation and SSC, this role covered a responsibility to implement HR SSC in EMEA, Africa and Middle East. The project was co-led with Finance SSC EMEA roll out.

  • Implemented a new target operating model by setting up a SSC in EMEA for Nordics and Bulgaria which significantly reduced the operating expenses for HR function
  • Led the globalization and implementation of a new HR system (Success Factors) which digitalized and globalized the HR processes with one source of truth for HR master data

2021 - 2022: Implemented a new target operating model


Role: SVP Group HR Operations & Transformation

Customer: The Adecco Group, Zürich, Switzerland


Tasks:

As a member of the Global HR Leadership team and reporting into the CHRO, this role was responsible to co-define and successfully implement a multi-year transformation roadmap for the HR function focusing on people, process, and technology. The role was ultimate responsible to define, design and implement HR SSC concept.

  • Implemented a new target operating model by setting up a SSC in EMEA for Nordics and Bulgaria which significantly reduced the operating expenses for HR function
  • Led the globalization and implementation of a new HR system (Success Factors) which digitalized globalized and streamlined the HR processes with one single source of truth for HR Master Data
  • Designed and organized a Change Management training for HR Leadership team

2018 - 2020: Developed and implemented a Global Service HR center


Role: Director HR Global Services / HR Operations

Customer: Oriflame Cosmetics, Schaffhausen, Switzerland


Tasks:

As a member of the Global Services team and reporting into the VP Global services and dotted line VP HR, this role covered a responsibility to co-define and successfully implement a multi-year transformation roadmap for the HR function focusing on people, process, and technology that met business needs and improved internal customer satisfaction.

  • Developed and implemented a Global Service HR center in Poland and India which significantly reduced the operating expenses for HR function
  • Globalized HR processes and Implemented a Global HR information System (Cornerstone) covering H2R in 50 countries

2014 - 2018: Built up a foundation


Role: Associate Director / Head of Finance Advisory team

Customer: PwC ? Advisory Services, Zürich, Switzerland


Tasks:

As Associate Director she was responsible to build up a Finance Transformation team in Zürich as developing service offering, recruiting people and build up a knowledge and client base for the Zurich office in Swiss firm.

  • Built up a foundation for Finance Transformation competence team
  • Created and designed Service offerings within the area of Finance for the Future (digitalization)
  • Drove global projects in Global Business Services/SSC and Outsourcing
  • Build up a network of international clients from Swedish to Swiss firm (as IKEA, Oriflame etc.)
  • Held global trainings in Finance Transformation

2010 - 2014: Finance, Personnel, and IT


Role: Head of Administration / Vice president / Deputy CEO

Customer: on request, Stockholm, Sweden


Tasks:

As Administrative Manager, she was responsible for Finance, Personnel, and IT. As Deputy Theatre Director this role covered responsibility for the organization as a whole, in addition to the art decisions, personnel responsibility including recruitment and labor law issues, business planning, financing, legal and operational reporting, internal control, work environment and strategic development work.

  • Led the operations in Finance, HR, IT & Legal
  • Led the reconstructing of the office and stage
  • Led the reconstructing of IT architecture and setup
  • Led the work within work environment and union negotiations
  • Acted as deputy CEO in artistic program and negotiations
  • Member of the Steering committee and part of Stockholm Culture Network for contemporary art

2006 - 2010: Developed and sold Finance/CFO agenda offering


Role: Associate Director / Management Consultant ? Finance Transformation

Customer: Ernst & Young ? Advisory Services, Stockholm, Sweden


Tasks:

This role was responsible for developing and documenting the customer's business models and business plans, working with assignments that involved developing methods and processes and to improve and maintain the customer's operations in terms of cost, result and quality.

  • Developed and sold Finance/CFO agenda offering within consumer goods industry
  • Managed client negotiations and projects within Finance for the future area
  • Coached team members in Management Consulting skills

2000 - 2006: Organized and implemented routines and processes


Role: Head of Customer Finance / Process developer

Customer: Start-up Telecom Operator, Stockholm, Sweden


Tasks:

This role managed a team operating all customer flows as invoicing, payments, commissions credit and collection. The work involved developing and implementing processes, people, and systems. Managing a group of 25 people who mainly worked with invoicing to end customers and vendors, credit management and debt collection, payments, commissions, and billing system. Head of Customer Finance reported to CFO.

  • Organized and implemented routines and processes for customer finance operations
  • Implemented systems for the function
  • Improved the Case Handling processes and KPI for Customer Service

Aus- und Weiterbildung

Aus- und Weiterbildung

  • Master of Science with a Major in Business Administration, University of Stockholm, Sweden

Kompetenzen

Kompetenzen

Top-Skills

business de agiles Projektmanagement program mana HRIS HR Transformation and Digitalisation People Strategy HR operations Teamleading Service Models Target Operating Models Process development Outsourcing and SSC Agile Project Management Waterfall Project Managem Waterfall Project Management Tendor processes and supplier evaluations

Produkte / Standards / Erfahrungen / Methoden

GLOBAL BUSINESS OPERATION AND TRANSFORMATION LEADER

  • A highly successful Global Business and Transformation leader with proven ability to build up teams, streamline and digitalise business processes and service models. 14 years experiences from a variety of Leadership roles in strategy and operations including 15 years of Consultancy within Big 4 driving digital transformation initiatives and service models programs. Strong leadership and project management skills in both waterfall and agile methodology (as scrum) and implementing large scale transformation and technology solutions. Cross functional experience within HR, Finance & IT. 
  • Brings in critical relevant skills and experience from comparable operations and transformation programs from other industries / companies to shorten the learning curve at your company. Can switch between strategy to operational responsibilities. Solid stakeholder management capabilities and change management experience. Creates a solid ground for the team to grow and boost their full potential.


CORE SKILLS

  • Business Strategy
  • Service Models
  • Global Process Design
  • Operational Excellence
  • Design thinking
  • ERP & HCM Implementations
  • Digital Transformations
  • GenAI
  • Stakeholder Management
  • Employee Experience
  • Influencing teams
  • Change Management


I WILL BRING

  • 15 years of experience within Consulting (Big 4 firms) ? Digital transformations
  • 14 years in different leadership roles within Operations
  • Experience of ERP and HCM SaaS implementations (SAP Success Factors, Oracle, Workday and Cornerstone)
  • Knowledge in development & maintenance of product roadmap taking into account the Corporate strategy and customer requirements
  • Strong business acumen and leadership in back office
  • Ability to develop strong partnerships and coach senior function leaders
  • Ability to create and lead change strategy and complex transformation
  • Ability to engage, inspire, and influence people
  • Future focused, thinking ahead and anticipating opportunities
  • Proactively managing stakeholders' expectations
  • Strong digital customer experience focus
  • Profound work experience in Digital, including managing multi-skilled teams
  • Proven ability to deliver end to end projects in digital area, from ideation to implementation
  • Always up to date what is happening on the market and potential product enhancements
  • Excellent communication, storytelling, interpersonal, teamwork and organizational skills
  • Entrepreneurial acting and thinking, driven by company business objectives in mind
  • Flexibility to handle directional changes and priorities to ensure project success


EARLIER CAREER SUMMARY

  • PwC and KPMG Management Consulting, Sweden
    • PwC ranks as the second largest professional services firm network in the world and is considered one of the Big Four accounting firms, along with Deloitte, EY and KPMG.
  • Manager/ Management Consultant - Finance Transformation
    • ?As Management Consultant she worked within Finance team mainly within Finance Transformation projects, Organizational design and CFO agenda topics. 3 years as external auditor for international firms.

Einsatzorte

Einsatzorte

Zürich (+75km)
Deutschland, Schweiz, Österreich
nicht möglich

Projekte

Projekte

2023 - 2023: Recruiting Process Outsourcing


Role: Senior Advisory ? Workforce Solutions

Customer: on request, Zürich, Switzerland


Tasks:

  • The Firm provides Advisory around Workforce as RPO (Recruiting Process Outsourcing), MSP (Manage Service Provider), CMO (Contractor Management Outsourcing), SOW (Service Procurement Management) and VMS (Vendor Management System) to clients across Alpin & Nordic region to successfully enable their workforce engagement needs today and to assure their access in the future.
  • As Senior Advisor, this role covered working with Sales and Business development around workforce solutions and Advisory offerings as Workforce planning, DE&I strategies, Culture Assessments and Employee Value propositions/Employee Experience.

2022 - 2023: Covering H2R processes redesign


Role: People Transformation Project in Global People Function ? Service Model

Customer: Credit Suisse, Zürich, Switzerland


Tasks:

  • Working as a Global Process designer in one of the Impact teams to accelerate People strategy at Credit Suisse. Main objectives are to improve Employee Experience, improve efficiency and empower the capabilities of Employees through a new service model and HCM implementation.
  • Covering H2R processes redesign includes defining product requirements & user stories in close collaboration with stakeholders.

2021 - 2022: Implemented a new target operating model


Role: VP HR Transformation Project, Global HR Operations

Customer: The Adecco Group, Zürich, Switzerland


Tasks:

As a member of the Group HR Operation team at The Adecco Group and reporting into the SVP HR Operation, Transformation and SSC, this role covered a responsibility to implement HR SSC in EMEA, Africa and Middle East. The project was co-led with Finance SSC EMEA roll out.

  • Implemented a new target operating model by setting up a SSC in EMEA for Nordics and Bulgaria which significantly reduced the operating expenses for HR function
  • Led the globalization and implementation of a new HR system (Success Factors) which digitalized and globalized the HR processes with one source of truth for HR master data

2021 - 2022: Implemented a new target operating model


Role: SVP Group HR Operations & Transformation

Customer: The Adecco Group, Zürich, Switzerland


Tasks:

As a member of the Global HR Leadership team and reporting into the CHRO, this role was responsible to co-define and successfully implement a multi-year transformation roadmap for the HR function focusing on people, process, and technology. The role was ultimate responsible to define, design and implement HR SSC concept.

  • Implemented a new target operating model by setting up a SSC in EMEA for Nordics and Bulgaria which significantly reduced the operating expenses for HR function
  • Led the globalization and implementation of a new HR system (Success Factors) which digitalized globalized and streamlined the HR processes with one single source of truth for HR Master Data
  • Designed and organized a Change Management training for HR Leadership team

2018 - 2020: Developed and implemented a Global Service HR center


Role: Director HR Global Services / HR Operations

Customer: Oriflame Cosmetics, Schaffhausen, Switzerland


Tasks:

As a member of the Global Services team and reporting into the VP Global services and dotted line VP HR, this role covered a responsibility to co-define and successfully implement a multi-year transformation roadmap for the HR function focusing on people, process, and technology that met business needs and improved internal customer satisfaction.

  • Developed and implemented a Global Service HR center in Poland and India which significantly reduced the operating expenses for HR function
  • Globalized HR processes and Implemented a Global HR information System (Cornerstone) covering H2R in 50 countries

2014 - 2018: Built up a foundation


Role: Associate Director / Head of Finance Advisory team

Customer: PwC ? Advisory Services, Zürich, Switzerland


Tasks:

As Associate Director she was responsible to build up a Finance Transformation team in Zürich as developing service offering, recruiting people and build up a knowledge and client base for the Zurich office in Swiss firm.

  • Built up a foundation for Finance Transformation competence team
  • Created and designed Service offerings within the area of Finance for the Future (digitalization)
  • Drove global projects in Global Business Services/SSC and Outsourcing
  • Build up a network of international clients from Swedish to Swiss firm (as IKEA, Oriflame etc.)
  • Held global trainings in Finance Transformation

2010 - 2014: Finance, Personnel, and IT


Role: Head of Administration / Vice president / Deputy CEO

Customer: on request, Stockholm, Sweden


Tasks:

As Administrative Manager, she was responsible for Finance, Personnel, and IT. As Deputy Theatre Director this role covered responsibility for the organization as a whole, in addition to the art decisions, personnel responsibility including recruitment and labor law issues, business planning, financing, legal and operational reporting, internal control, work environment and strategic development work.

  • Led the operations in Finance, HR, IT & Legal
  • Led the reconstructing of the office and stage
  • Led the reconstructing of IT architecture and setup
  • Led the work within work environment and union negotiations
  • Acted as deputy CEO in artistic program and negotiations
  • Member of the Steering committee and part of Stockholm Culture Network for contemporary art

2006 - 2010: Developed and sold Finance/CFO agenda offering


Role: Associate Director / Management Consultant ? Finance Transformation

Customer: Ernst & Young ? Advisory Services, Stockholm, Sweden


Tasks:

This role was responsible for developing and documenting the customer's business models and business plans, working with assignments that involved developing methods and processes and to improve and maintain the customer's operations in terms of cost, result and quality.

  • Developed and sold Finance/CFO agenda offering within consumer goods industry
  • Managed client negotiations and projects within Finance for the future area
  • Coached team members in Management Consulting skills

2000 - 2006: Organized and implemented routines and processes


Role: Head of Customer Finance / Process developer

Customer: Start-up Telecom Operator, Stockholm, Sweden


Tasks:

This role managed a team operating all customer flows as invoicing, payments, commissions credit and collection. The work involved developing and implementing processes, people, and systems. Managing a group of 25 people who mainly worked with invoicing to end customers and vendors, credit management and debt collection, payments, commissions, and billing system. Head of Customer Finance reported to CFO.

  • Organized and implemented routines and processes for customer finance operations
  • Implemented systems for the function
  • Improved the Case Handling processes and KPI for Customer Service

Aus- und Weiterbildung

Aus- und Weiterbildung

  • Master of Science with a Major in Business Administration, University of Stockholm, Sweden

Kompetenzen

Kompetenzen

Top-Skills

business de agiles Projektmanagement program mana HRIS HR Transformation and Digitalisation People Strategy HR operations Teamleading Service Models Target Operating Models Process development Outsourcing and SSC Agile Project Management Waterfall Project Managem Waterfall Project Management Tendor processes and supplier evaluations

Produkte / Standards / Erfahrungen / Methoden

GLOBAL BUSINESS OPERATION AND TRANSFORMATION LEADER

  • A highly successful Global Business and Transformation leader with proven ability to build up teams, streamline and digitalise business processes and service models. 14 years experiences from a variety of Leadership roles in strategy and operations including 15 years of Consultancy within Big 4 driving digital transformation initiatives and service models programs. Strong leadership and project management skills in both waterfall and agile methodology (as scrum) and implementing large scale transformation and technology solutions. Cross functional experience within HR, Finance & IT. 
  • Brings in critical relevant skills and experience from comparable operations and transformation programs from other industries / companies to shorten the learning curve at your company. Can switch between strategy to operational responsibilities. Solid stakeholder management capabilities and change management experience. Creates a solid ground for the team to grow and boost their full potential.


CORE SKILLS

  • Business Strategy
  • Service Models
  • Global Process Design
  • Operational Excellence
  • Design thinking
  • ERP & HCM Implementations
  • Digital Transformations
  • GenAI
  • Stakeholder Management
  • Employee Experience
  • Influencing teams
  • Change Management


I WILL BRING

  • 15 years of experience within Consulting (Big 4 firms) ? Digital transformations
  • 14 years in different leadership roles within Operations
  • Experience of ERP and HCM SaaS implementations (SAP Success Factors, Oracle, Workday and Cornerstone)
  • Knowledge in development & maintenance of product roadmap taking into account the Corporate strategy and customer requirements
  • Strong business acumen and leadership in back office
  • Ability to develop strong partnerships and coach senior function leaders
  • Ability to create and lead change strategy and complex transformation
  • Ability to engage, inspire, and influence people
  • Future focused, thinking ahead and anticipating opportunities
  • Proactively managing stakeholders' expectations
  • Strong digital customer experience focus
  • Profound work experience in Digital, including managing multi-skilled teams
  • Proven ability to deliver end to end projects in digital area, from ideation to implementation
  • Always up to date what is happening on the market and potential product enhancements
  • Excellent communication, storytelling, interpersonal, teamwork and organizational skills
  • Entrepreneurial acting and thinking, driven by company business objectives in mind
  • Flexibility to handle directional changes and priorities to ensure project success


EARLIER CAREER SUMMARY

  • PwC and KPMG Management Consulting, Sweden
    • PwC ranks as the second largest professional services firm network in the world and is considered one of the Big Four accounting firms, along with Deloitte, EY and KPMG.
  • Manager/ Management Consultant - Finance Transformation
    • ?As Management Consultant she worked within Finance team mainly within Finance Transformation projects, Organizational design and CFO agenda topics. 3 years as external auditor for international firms.

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