2024 - Present: Implemented a Voice Bot/Chat Bot to improve client communication

Role: Senior Director of Software Engineering and Product

Customer: Bond Vet New York (remote)

Tasks:

The team's primary focus since 2024 has been on integrating AI to optimize performance and reduce costs.

• Collaborate with leadership and stakeholders to design new products and improve existing ones
• Implemented a Voice Bot/Chat Bot to improve client communication which lowered call-center costs by 80%
• Automated onboarding and offboarding accounts which reduced related IT costs by 60%
• Rebuilt the website with no-code/low-code tools which decreased related engineering costs by 70%
• Connected multiple data sources to LLMs to enable Natural Language to SQL
• Manage a team of product managers, designers, full-stack engineers and AI engineers and coach them in their growth
• Maintain and optimize the engineering stack and Cloud Infrastructure

2023 - 2024: Simplified and optimized the tech stack to enable more flexibility

Role: Director of Software Engineering

Customer: Bond Vet, New York (remote)

Tasks:

Promoted to lead the engineering and product teams.

• Improved the team performance by streamlining and simplifying the processes and communications
• Simplified and optimized the tech stack to enable more flexibility, shorter development cycles and faster deployments

2020 - 2023: Built Frontend ReactJS and Backend NodeJS applications

Role: Principal Full Stack Engineer

Customer: Bond Vet, New York (remote)

Tasks:

Bond Vet is a Veterinary clinic chain that was founded in 2018 and is based in New York, with currently 2026 50 open locations across the US East Coast.

• Built Frontend ReactJS and Backend NodeJS applications for in-clinic and client-facing usage
• Built iOS and Android wrappers for the primary client web application for booking and managing their pets' data, health records, ...
• Developed several ReactJS applications for Backoffice processes and end-user processes Booking, Telehealth, ?)
• Designed and developed a Telehealth solution with NodeJS and ReactJS by using the Twilio Video API
• Designed and developed an NPS survey and text messaging module (again Twilio API to get a better understanding of the customer needs and improve feedback loops
• Designed and developed dozens of dashboards to provide leadership a better view onto their business
• Maintained and improved the existing cloud-based infrastructure IaaS, Docker)

2018 - 2020: Optimized the existing microservices architecture

Role: Lead Engineer, AI-driven network analysis

Customer: Noble CSS Ltd., London (remote)

Tasks:

NobleCSS, a Desoma spin-off in London with 50 employees, focused on Cyber Security. They created an AI/ML solution for threat detection. Joined in 2018 as Lead Developer, promoted to Head of Development.

• Collaborated with the ML team to optimize data gathering, processing and visualization
• Optimized the existing microservices architecture
• Improved the Jenkins processes together with the DevOps team
• Optimized the whole data flow (collector, NodeJS microservices, Kafka, Elasticsearch, GraphQL, ReactJS app) for better performance

2017 - 2018: Supported the testing team to develop End-to-End tests of the new UI with Selenium

Role: Senior Full-Stack Engineer, Big-Data network analysis

Customer: Desoma GmbH, Graz, Austria

Tasks:

Desoma is a company based in Graz/Austria, and Rosenheim/Germany, with 35 employees that develops and deploys software for network traffic analysis Big Data). They focus on government business and have customers around the globe, with installations capable of holding up to 1,500 TB of data. Worked closely with the team 5 developers, 3 testers) in Graz/Austria and the product manager in Rosenheim/Germany.

• Primary focus was replacing the existing, old-fashioned Java/GWT frontend with a new, modern design
• Supported the testing team to develop End-to-End tests of the new UI with Selenium
• Designed and developed a complex hybrid setup that allowed a step-by-step transition from the GWT UI to the new ReactJS UI by implementing a messaging system to exchange data and events between GWT and ReactJS

2005 - 2017: Developed and maintained the existing C# Frontend application

Role: Senior Full Stack Engineer, Recruiting Software

Customer: Fecher GmbH, Rödermark, Germany

Tasks:

Fecher is a company with 50 employees, the headquarters is in Rödermark/Germany and subsidiaries in Paderborn/Germany and Oradea/Romania. One of their businesses is the development and deployment of a recruiting software.

• Developed and maintained the existing C# Frontend application, the Linux/Oracle backend and the underlying infrastructure (mainly Microsoft Azure)
• Conceptual design, implementation and maintenance of a centralized update and support infrastructure to handle 190 on-site servers and the cloud infrastructure
• Designed and developed a plugin for existing websites to enable direct job application into the backend
• Designed and developed a bidirectional database synchronization between Microsoft Dynamics CRM and Microsoft SQL Server

2006 - 2010: Responsible for product development, production, and support

Role: Managing Partner, Shareholder, CTO

Customer: Sorex Wireless Solutions GmbH, Wiener Neustadt, Austria

Tasks:

Sorex was a startup focused on developing home-automation products. Joined in 2006 as CTO, managing a team of software and hardware engineers to build products and implement projects.

• Responsible for product development, production, and support
• Led up to 20 developers in dozens of hardware and software projects

1997 - 2005: Built an Oracle and Linux-based recruitment application

Role: Software Developer

Customer: Real Time Systems GmbH, Vienna, Austria

Tasks:

• Built an Oracle and Linux-based recruitment application that was shipped across 10 European states.