SUMMARY

Product Manager with 9 years of experience in SaaS products, for Fintech, Traveltech and Logistics API products. Skilled in product strategy, roadmap planning, OKRs, and data-driven decision making. Experienced in fast paced, challenging environments, transforming ideas into successful products. Eager to contribute to your organisation by leveraging technical skills and innovative solutions.

SKILLS

• Product strategy
• Product lifecycle management
• Product roadmaps
• Product launch
• Product marketing
• Kanban
• Agile framework
• Business development and Sales
• User acquisition
• Growth Product Management 
• Design thinking for UI/UX
• Business data analytics

EXPERIENCE

09/2023 - Present

Role: HRS, Product Manager

Customer: Search and Book Ecosystem ? TravelTech

Tasks:

• Leading end-to-end ecosystem strategy powering $2B+ in annual hotel bookings, ensuring seamless integrations.
• Drove 50% YoY revenue growth (from $120M to $180M+) through data-driven product improvements for search and book team, ensuring stronger market alignment, and faster integration speeds.
• Enhanced customer retention by 60% through the launch of an AI-powered browser plugin, analysing user behaviour to A/B test and design new innovative features.
• Led six partner integrations, optimizing scalability and cost efficiency, ensuring seamless collaboration across global teams.
• Transitioned legacy APIs from SOAP to REST, reducing latency by 80% and enhancing operational efficiency and user experience.
• Conducted comprehensive market research and analysis across DACH and Europe, identifying opportunities that boosted user adoption by 35%.

08/2020 - 08/2023

Role: Lead Product Manager, APIs ? Supply Chain Technology

Customer: o9 Solutions

Tasks:

• Lead a team of 3 Product Managers and 15 Devs, supporting 700% growth in number of customers by overseeing end-to-end product lifecycle management, ensuring continuous iterations.
• Launched a PaaS platform for custom logistical applications, incorporating AI-based decision-making frameworks to unlock a multi-billion-dollar market.
• Improved user engagement by 23% by introducing dark mode, supported by AI based A/B testing to validate design iterations and optimize usability.
• Drove cross-functional collaboration with R&D, sales, and marketing teams to ensure seamless product launch planning and post-launch success.

06/2017 - 08/2020

Role: Product Manager and PSD2 Consultant ? Fintech Product

Customer: Capgemini

Tasks:

• Led Capgemini?s PSD2 payments platform product, building it first from 0?1 and then scaling it to support seven global clients and generating $17M in ARR.
• Analysed product performance metrics to recalibrate infrastructure, achieving a 64% reduction in operational costs.
• Developed a five-year roadmap, launching 50+ revenue streams and 150+ features to enhance customer engagement and drive growth.

04/2016 - 06/2016

Role: Consulting, Management Consultant Intern

Customer: PriceWaterhouseCooper

Tasks:

• Classified emerging technologies and designed use cases for a packaging production giant, ensuring innovative solutions were tailored to industry needs.
• Developed an implementation blueprint, achieving over 90% reduction in operational inefficiencies within five years, showcasing strategic planning and execution skills.
• Collaborated with cross-functional teams to ensure seamless integration and adoption of new technologies, enhancing overall productivity and efficiency.

08/2014 - 06/2015

Customer: IBM, Global Business Services ? SIEM Consulting

Tasks:

• Resolved 400+ security incidents daily across 90+ countries, maintaining 99.7% SLA compliance, ensuring high operational efficiency.
• Enhanced security protocols and incident management processes, contributing to a 27% reduction in incident resolution time.