Experience and Skills? Summary

I am an all-round technologist with 20 years? work experience behind me. I have worked for some highly coveted technology ventures and software consulting companies in India and other countries where I have solved multitude of business complexities through effective technological implementations and project deliveries.  From SMEs all the way to large multi-national corporates, I have been in various types of distributed, multi-cultural work environments.  It fit into any department that rides on technology to meet its business objectives.  My experience is my core strength and can be summarized as follows:

 

Industry Vertical/Business Domain Experience ? e-Commerce/Online Retail, Travel Technology, IoT, Healthcare, Telecom, IT/Solution Consulting, SAAS, PAAS and Cloud Computing

 

Subject Matter Expert ? EAI, IT Infrastructure, Data Centers, SOA, e-Commerce, Travel Distribution, Web Analytics, Procurement, PMO, ODC Setup, Outsourcing, Cloud Computing, Virtualization

 

Data Center or Cloud Computing Experience ? NTT (formerly NetMagic) (India, Mumbai), TATA Communications (India, Delhi), SIFY (India, Chennai), Host Europe (Germany, Frankfurt), Hetzner (Germany, Frankfurt & Hannover), Server4You (Germany, Berlin), Data Center Luxembourg (Luxembourg), PEER1 (USA ? New York and San Jose), COLT (UK, London), ServePath (USA, San Francisco), RackForce (Canada, British Columbia), Amazon.com (USA, East US Zone and Ireland, West EU and Singapore APAC Zones)

Project Commercials - RFPs, agreements/MOUs, audits, tax implications, contracts, outsourcing, vendor management, payments, compliances, negotiations, projections and cost management

 

I am a well travelled and a well networked professional.  Throughout my journeys and engagements, I have observed businesses and processes from close proximity and tried to appreciate how technology plays a critical role in business.  I have a tendency to look at technology from consumer point of view.

Employment Summary

My current employment is with an e-Commerce startup based in New Delhi, India where I have built a scalable, flexible and fast performing hybrid marketplace software.  This software is an industry agnostic e-Commerce platform that allows transactions in various business models to be conducted simultaneously.  The overall product integrates latest technology best practices and delivers the most optimum performance.

 

My prior employment was with India?s 2nd largest OTA - Yatra Online Pvt. Ltd. (www.yatra.com) as Vice President, IT & eCommerce. a)  I was responsible for managing the IT strategy, projects and processes for the company; and  b) I was responsible for converting vision of stakeholders into a fully finished product.  On any typical day, I used to guide the design, plan, execution and delivery of various projects in company of CXOs and my peers.  I also looked after outsourcing, floating RFPs and leading a Project Management Office and audits.  More details about my achievements there are given in subsequent pages.

 

Before Yatra.com, I worked with Sapient Corporation (Nasdaq NM SAPE) (now SapientNitro) as Senior Manager Technology.  My key responsibilities at Sapient Corp. included guiding the design, user interface, and technology integration of projects, interfacing with client's technology and management teams, and gathering information on enterprise-wide trends.  During this period, I worked on a very large project (spread over 13 European countries) for a European Telecom company called COLT (now part of British Telecom).

 

Before Sapient, I worked with one of India?s largest IT Infrastructure and Portals company called SIFY (Nasdaq NM SIFY).  During this period, I managed the transition of a newly acquired travel company into SIFY?s mainstream technology and prepared it for launch of SIFY?s own Travel Portal.  Along with this, I also managed various components of their Enterprise Marketplace Application.  The employer is a CMMI Level 5 Certified organization.

 

Before SIFY, I have worked with a series of SMEs in India, USA and UK on similar to above projects and roles. 

 

Since 2007, I am also actively participating in the online retail initiatives in India by way of various consulting engagements.  I have spent several years working with Magento (an open-source e-Commerce project, now a market leader), hands on. I have intricate knowledge of online retail, OTAs, technology, processes and backends.

Projects & Accomplishments

Below is a list of my achievements in recent employments only.  The projects listed were delivered in my direct supervision with over 50% personal hands-on contribution.  This list goes on further if required.

 

- RateTag.com Hybrid Marketplace (2015) - an end-to-end marketplace - industry and category agnostic

- GhadiWala.com Hybrid Marketplace (2015) - a marketplace dedicated to Indian watch industry.  It has omni-channel and proximity commerce features too

- TVH (Belgium) & Watrana (India) - Automation of warehousing, migration of ERP to cloud, roll-out of ERP to branch offices of Watrana.

- Watrana (India) - Warehouse ship out automation, realtime stock monitoring with IoT devices, RFID and Cloud based Warehouse Management System

- Yatra.com Rewards Portal (2012)

- Yatra.com Travel Deals (2011-2012)

- Yatra.com Mobile App Version 1 (2011-2012)

- Yatra.com Amadeus Web Service Migration (2010-2012)

- Yatra.com Web Site version 2.0 (2010-2011)

- Yatra.com Automation, Robotics, Auto Ticketing, Auto Response, Auto QC, Mid-Office Optimization (2007-2012)

- Yatra.com Akamai CDN rearchitecture (2010)

- Yatra.com F5 Load Balancing provisioning (2010)

- Yatra.com UltraDNS provisioning (2010)

- Yatra.com New Relic Application Container Monitoring (2010)

- Yatra.com Monitoring using Zabbix, Appnomic, Gomez (2010)

- Yatra.com CMS  (2010)

- Yatra.com 5 Year Online Roadmap and Strategy (2010)

- Yatra.com ?Build Your Own Package? - Dynamic Packaging Engine

- Yatra.com Load Balancing reachitecture (2010-2011)

- Yatra.com PMO Dashboard (2010)

- Yatra.com Ad Serving (2009)

- Yatra.com Mumbai Data Center revamp (2009)

- Yatra.com Internal CRM Helpdesk/Issue Management (2008)

- Yatra.com Intranet (2007)

- Yatra.com 5 Year IT Roadmap and Strategy (2007)

- Colt.net Customer Self Service Portal - 13 European countries (2007)

- RateTag: Performance optimization of Magento

- RateTag: Keeping Magento Amazon EC2 compatible in terms of auto scaling, deployment etc.

- RateTag: Integration of various Indian payment gateways such as EBS, HDFC, ICICI, MIGS etc.

- RateTag: Addition of a Visually Similar search engine in Magento - a pioneering work in Indian e-Commerce space

- RateTag: Building several back-end modules and robots for management of content, integration with business partners, logistics etc

- RateTag: Automation of backed logistics with Bluedart and Fedex

- RateTag: Integration with marketplaces like eBay, Amazon etc.

- RateTag: Integration with Facebook for SSO and marketing widgets

- RateTag: Integration with drop-shipment companies

- RateTag: Inventory management module for marketplace vendors

Main Strengths

• Leadership experience and independent go-getter
• Have both Business Management and Technical capabilities
• Highly experienced e-Commerce - Travel and Retail Industry Professional
• Amazingly diverse and most up-to-date hands-on experience on technologies
• Very good Program Management and Delivery skills
• Experienced in complete software development life-cycle
• Excellent Enterprise Integration and SOA skills
• Vast exposure to open-source projects
• Exceptional client interaction and brainstorming capabilities
• Multilingual ? Can speak and write English, German and Hindi

Hands-on Knowledge

- Programming - Java/J2EE, Groovy, Javascript, JQuery, PHP, PERL, .NET, XML/XSLT, Bash, Shell, Cron, SQL

- Development Frameworks/Libraries - Grails, Symphony, Zend, Bootstrap, Spring Suite, Struts, Android SDK

- Databases - MySQL, Oracle, LDAP, MongoDB

- BigData - Hadoop, Hive

- e-Commerce/Online Retail - Magento, Intershop, Hybris, ATG, OsCommerce, OfBiz

- Application Servers - Apache Tomcat, Weblogic, JBoss

- Web Servers - Apache, Nginx, IIS, LightHTTPD, Tux

- Search Appliances - Elasticsearch, Google Search Appliance, Lucene, Solr

- Code Management - SVN, CVS, VSS, AndroMDA, Maven, Ant, Zend Studio, Eclipse, Netbeans, Git

- Application Test Management - HP Mercury (Load Runner, Quicktest, Test Director), Selenium, TestNG, JUnit

- CDN - Akamai, Limelight, Cloudfront

- Cloud Computing - Amazon Web Services, Rightscale, Rackspace Cloud, Go-Grid, Hadoop, Terracotta

- Load Balancers - F5

- DNS - UltraDNS, Bind

- Web Site Monitoring/Performance - Webmetrics, Omniture, Google Analytics, Comscore, Gomez

- CRM/ERP - Talisma CRM, OpenBravo, Navision, SugarCRM

- CMS - OpenCMS, Alfresco, Liferay, Joomla, Xoops, Drupal

- HIS - Care2x

- Issue/Project Management Systems -  Mantis, Jira, Bugzilla, Trac,

- IP Telephony - Avaya, Asterisk

- Monitoring - New Relic, Zabbix, HyperHQ , Appnomic

- Virtualization - Xen Hypervisor, Sun VirtualBox, Virtuozzo/Plesk, LVS, LVM

- Photo/Vector Editing - Photoshop, Coreldraw/Photopaint, Autocad, Flash, Director, Illustrator

- Analytics - Omniture, Google Analytics, AWStats, Webtrends

Permanent Employment History

RateTag e-Commerce Pvt. Ltd. (www.ratetag.com)
Duration - December 2012 ? Current

Position ? Director, Technology (Equity)

Responsibilities - Build e-Commerce marketplace; design and deliver a highly robust and scalable marketplace platform that could host millions of products and enable thousands of transactions on hourly basis.

 

Yatra Online Private Limited (www.yatra.com)
Duration - July 2007 ? December 2012

Position ? Vice President, IT, e-Commerce

Responsibilities - Strategic initiatives, new projects, market disruptive innovations.  Converting vision of stakeholders into a fully operational product.  Own product and technology - involves concept, execution and launch.  Incubate new business units, operationalize in a fixed time-frame.  Lead a highly skilled technology  in-house team and outsourced partners. Guide the design, planning, execution and maintenance of software development projects, planning and commissioning of data centers, networks, remote offices. Lead product development, partner engagements, vendor identification, request for proposals, negotiations and procurement. Setup Project Management Office for the organization, enforce processes through various streams. Budgeting and cost optimizations.  Approximately 65 people team; direct reporting to the CEO and CIO of the company.

 

Sapient Corporation (NasqaqNM:SAPE) (www.sapient.com)
Duration ? Sep. 2006 ? July 2007

Position ? Senior Manager Technology

Responsibilities ? Guiding the design, user interface, and technology integration of projects, interfacing with client's technology and management teams, and gathering information on enterprise-wide trends.  Current job requires leadership and managerial skills to independently manage 30+ people, during multiple phases of the project lifecycle; Experience providing a vision to the total solution, managing a track of work and defining a comprehensive solution leading toward a common vision.

Sify Limited, Chennai, India (NasdaqNM:SIFY) (www.sify.com)
Duration ? Mar. 2006 ? August 2006

Position ? Software Development Manager and Technical Architect

Responsibilities ? Manage Consumer Product Development including interfacing with Business Teams to develop functional requirements, Technical Design and Architecture, Software Development, Implementation, Testing and Technology Support for Consumer Businesses ? Web Portals, Mobile Applications

 

Mokshita Technologies, New Delhi, India
Duration ? Sep. 2003 ? Dec. 2005

Position ? Software Development Architect

Responsibilities ? Software Development ? Internet and Client-Server Applications

 

Blitzer Infosys, New Delhi, India

Duration ? Aug 1998 to Aug 2003

Position ? Software Development Architect

Responsibilities ? Web Applications Development; System Integration services

 

Asquire Computers (P) Ltd., New Delhi, India

Duration ? Jun 1995 to Aug 1998

Position ? Technical Lead

Responsibilities ? System Integration, Development

Contract and Consulting History

Watrana Traction Pvt. Ltd. (www.forkliftspares.com)

Duration - December 2014 - Current

Position - Consultant (Contract)

Responsibilities - Migration of ERP to cloud, automation of warehousing, real time stock monitoring and integration of warehouse management system, integration with B2B distribution system for JIT order fulfillment

 

CSS Inc., USA (CssIncUsa.com)

Duration - Jun 2005 ? Oct 2006

Position ? e-Commerce Architect

Responsibilities - Migrate online retail platform of CSS Inc. to a mature version of Os Commerce with bespoke optimizations in functionality and design of Os Commerce to meet B2B and B2C business objectives of the customer.

 

Purva Designs Inc., USA (PurvaDesigns.com)

Duration - Jan 2004 ? Nov 2004

Position ? e-Commerce Architect

Responsibilities - Implement a B2B catalog for the client using latest open-source e-commerce product.  Customize functionalities and integrate with Quickbooks for accounts and inventory updates.

Watrana Traction Company (Forkliftspares.com)

Duration - Jan 2000 ? Dec 2004

Position ? IT Architect

Responsibilities - Implement a bespoke supply chain management system for India?s largest distributor of forklift spares.  The client is also representing TVH Belgium in India.  TVH is world largest supplier of aftermarket forklift spares.  Work included integration of software with TVH and substantial automation of legacy business process to bring about overall work efficiency and accountability.

 

* A detailed list of consulting engagements with certificates can be obtained from me upon request.

Education Summary

My educational credentials have been evaluated in USA by an INS approved educational evaluator as ?Equivalent to 4 Years Bachelors Degree in Computer Science? based on my following education and work experience.

 

Board of Technical Education, New Delhi, India

- 3 Years Diploma in Computer Engineering (12+3=15 Years of Education)

- Completed December 1996

- 80% average score

 

Goethe Institute, Munich, Germany

- 18 Months Certificate of German as a Foreign Language

- 18 Months Advanced Level Course in German Language

- Completed Dec. 1995

 

Central Board of Secondary Education, New Delhi, India

- 12 Years Senior Secondary Schooling

- Non-Medical (Physics, Chemistry, Mathematics and Computer Science)

- Completed April 1992

Personal Details

• Father?s Name ? Late Mr. Jagdish Chand Gupta
• Origin ? Asian, born and brought up in New Delhi, India
• Date of Birth ? November 3, 1974
• Passport ? Issued in New Delhi; valid till 2021
• Visas Held ? USA (B1, multiple entry for 10 years), Singapore (Business, multiple entry), Schengen (1 year multiple entry), Thailand and United Kingdom (Business, multiple entry)
• Nationality ? Indian
• Marital Status ? Married
• Children ? One daughter and one son

Address

A-25, Ashok Vihar, Phase-1, Delhi, 110052, India