• Partnered with the SVP of Product to coach 4 cross?functional fintech teams, enhancing Agile delivery practices and decision flows in our product area.
• Visualized milestone-based roadmaps to connect strategy directly with execution and aligned product leadership and engineers to resolve prioritization conflicts, transitioning teams into self-managed, high-performing systems that reduced blocker resolution time by 5 days. 

2023 ? 2024

Release Management & Security Program Leadership

• Facilitated cross-functional delivery and coordinated combined multi-region releases on Visa Data Center across 5 international hubs (Munich, Bangalore, Poland, Austin, Seattle), contributed to ~?1M in annual operational savings within the Card Present organization.
• Scaled the Onboarding team's release frequency to 18+ releases/quarter by optimizing the end-to-end release flow and codified the approach into documentation adopted across the Platform Services Team of Teams.
• Led the Terminal Management team to achieve zero open security findings by mid-2024 while improving team cycle time by 60% and led Security Findings program across the entire portfolio. 

2022 ? 2023

Enterprise Transformation & Program Coaching

• Served as RTE for 10 cross-functional teams in a SAFe Agile Release Train, delivering 20?25 features per PI and cutting delivery cycle time 50%.
• Co-founded a company-wide Agile Center of Excellence spanning 170 teams / 1,000+ employees, leading Europe and India alongside a US-based co-founder.
• Co-led rollout of the "Re-imagine Work@Visa" scaled delivery framework. 

• Coached 3 cloud and data platform teams to align complex workflows across Product, Data Science, Ops, Engineering, and Hardware.
• Facilitated the creation of a new feature development process from ideation to release, reducing time-to-market by 40%.
• Partnered with Architect to implement DORA metrics dashboard, improving data-driven predictability and surfacing cross-team delays.
• Guided cross-departmental program reviews to accelerate iteration cycles and boost team throughput by 60%. 

• Coached 4 engineering teams and successfully transitioned the platform team to Scrum with KanBan and engineering data-driven sprint health dashboards.
• Facilitated multi-team release cycles for international telecom clients (Total Play, Proximus), optimizing workflows to eliminate cross-teams delays.
• Improved release readiness by 30% and drove ~?500K in annual operational savings through stronger alignment and process improvements.
• Guided teams to adopt coding standards and quality controls, reducing issue rates by 20% and accelerating cycle time. 

• Coached 5 teams to deliver the My Vodafone app (Greek market) across 3 countries successfully and resulted in securing over ~? half a million in business value.
• Selected by the client as the first and only Scrum Master to be embedded in the internal customer team.
• I established and Scaled the microservices team from 3 to 22 engineers and coordinated with 5 cross-domain teams to successfully launch the app and Digital Experience Layer(DxL)
• Facilitated data-driven Kanban workflows and Jira dashboards to align cross-regional dependencies, improving delivery flow and reducing cycle time.
• Led executive reviews to surface risks early, boosting team throughput by 80% through better visibility and decision-making.