Extract Project Experience4 months: Roles & Security Authorization Redesign program S/4 HANACustomer: Energy Customer in Switzerland
Role: Project Manager, Requirement Engineer and Test Manager
Tasks: - Took over a highly critical and escalated Redesign program at immediate risk of termination, ensuring stabilization and securing continuation approved by the customer board
- Assumed leadership role from underperforming implementation partner, taking full ownership of project management, governance, and delivery execution
- Performed rapid assessment and executed turnaround measures, re-establishing control over scope, timelines, resources and stakeholder alignment
- Led and facilitated functional workshops with business stakeholders, ensuring clear requirement definition and alignment
- Prepared and structured technical workshops, Requirements and Change Management Process enabling solution clarity and alignment between business and IT architecture
- Defined and implemented strong governance (PMO, KPIs, reporting, Steering Committees), restoring transparency and executive confidence
- Established Agile delivery structures, including creation of user stories, Azure DevOps boards and acceptance criteria, ensuring structured and trackable execution
- Co-developed functional and technical design documents as well Test Management Plan/ Test Strategy in collaboration with expert teams, ensuring end-to-end solution clarity and implementation readiness
- Stabilized delivery across a complex multi-vendor environment, rebuilding trust and ensuring the program is back on track for successful execution and handed over to Partner as per contract agreement again for final execution of the Realize Phase and Global Rollout.
11 months: SAP Sales Cloud ImplementationCustomer: Chemical Customer in Switzerland
Role: Project Manager
Tasks: - Took over a highly escalated SAP Sales Cloud implementation at risk of termination, leading a full turnaround and securing continuation of the program
- Executed decisive recovery measures, including replacement of ~40% of the team, addressing performance gaps and restoring delivery capability
- Re-baselined scope, timelines, budget, and resources, and successfully restarted the project under controlled conditions
- Established strong governance frameworks (PMO, KPIs, reporting, Steering Committees) to ensure transparency, control and executive alignment
- Introduced Scrum methodology to improve delivery cadence, collaboration, and responsiveness to changing requirements
- Implemented rigorous tracking, risk, and escalation management, proactively identifying issues and ensuring timely resolution
- Rebuilt stakeholder trust, acting as key interface to senior management (incl. CIO) and enabling confident decision-making
- Successfully delivered the project within time, budget, scope, and quality, transforming a failing initiative into a stable and successful implementation
11 months: Complete implementation of an SAP Commerce B2B headless solution integrated with S/4 HANACustomer: Healthcare Services Customer in Switzerland
Role: Project Manager
Tasks:- Led end-to-end implementation of a SAP Commerce B2B headless solution with Drupal, enabling a modern and flexible digital architecture
- Defined project scope, roadmap, and delivery model, ensuring alignment with business objectives and innovation goals
- Orchestrated cross-functional teams across UX design, information architecture, and technical implementation, ensuring seamless collaboration
- Drove the design and delivery of an innovative, headless architecture, decoupling frontend and backend for scalability and flexibility
- Managed stakeholders and ensured alignment between business, UX, and IT throughout all project phases
- Established governance, planning, and tracking mechanisms to ensure controlled execution and transparency
- Successfully delivered the solution with enhanced digital capabilities and user experience
14 months: Complete implementation of Contentserv PIM and MAM/DAM solutionsCustomer: Retail Customer in Switzerland
Role: Project Manager
Tasks: - Led end-to-end implementation of Contentserv PIM and MAM/DAM solutions, aligning system capabilities with business requirements
- Defined project scope, roadmap, and delivery approach, ensuring structured execution and stakeholder alignment
- Managed cross-functional teams (business, IT, vendor Contentserv), ensuring collaboration and delivery across all workstreams
- Delivered the project using Scrum methodology, enabling iterative development, transparency and continuous feedback
- Ensured successful configuration and integration of systems, supporting optimized product data and digital asset management processes
- Delivered the project within scope, time, and budget, achieving high customer satisfaction and strong business adoption
17 months: Complete implementation of an SAP Commerce B2C2B solutionCustomer: Food & Beverage Customer in Switzerland
Role: Program Manager
Tasks: - Led end-to-end implementation of a SAP Commerce B2C2B solution, enabling integrated customer and partner engagement across multiple channels
- Defined project scope, roadmap, and delivery approach, ensuring alignment with business objectives and digital strategy
- Orchestrated cross-functional teams (business, IT, UX, integration) and external partners across a complex, multi-stream environment
- Managed stakeholder landscape at senior level, acting as key interface between business units, IT and executive management
- Established governance frameworks (planning, KPIs, reporting, risk management) ensuring transparency and execution control
- Oversaw integration with backend systems (e.g. ERP, CRM), ensuring seamless end-to-end processes and data consistency
- Ensured successful delivery within scope, timeline, and quality, enabling scalable digital commerce capabilities and improved customer experience
14 months: Complete migration SAP Commerce Cloud from the on-premises environment (S/4)Customer: Manufacturing Customer in Switzerland
Role: Project Manager
Tasks: - Led end-to-end migration from on-premise to SAP Commerce Cloud, including system upgrade and transformation of the application landscape
- Defined and executed migration strategy, ensuring seamless transition with minimal business disruption
- Drove architecture transformation, introducing microservices and event-driven integrations leveraging SAP BTP
- Orchestrated cross-functional teams (business, IT, integration, external partners) ensuring alignment and delivery across all workstreams
- Established governance, planning, and risk management frameworks to ensure controlled execution and transparency
- Successfully delivered the project within scope, timeline, and quality, enabling a scalable, cloudbased and future-ready architecture
29 months: Large Transformation program of SAP Commerce Cloud incl. MDM, Service Bus (ECC)Customer: Retail Customer in Switzerland
Role: Program Manager
Tasks: - Led a large-scale transformation program including MDM, SAP Commerce (B2C & B2B) and Service Bus integration, ensuring alignment across business and IT landscapes
- Directed and orchestrated a distributed team of 14+ consultants (local, nearshore, offshore), including leadership and coordination of multiple project managers
- Established full program governance and delivery framework (PMO, KPIs, reporting, escalation paths), ensuring transparency and control at all levels
- Designed and implemented a global delivery model and matrix organization, optimizing resource allocation based on comparative cost advantages while maintaining delivery quality
- Developed and introduced performance monitoring and controlling tools to track consultant productivity and proactively manage deviations
- Defined and executed communication strategy and stakeholder management framework, ensuring alignment across business units, IT and partners
- Implemented structured quality management processes and ensured adherence to delivery standards across all workstreams
- Drove execution across multiple streams, ensuring delivery on scope, timeline, and budget in a highly complex, multi-system environment
18 months: SAP Commerce B2B Implementation ProjectCustomer: Consumer Goods Outdoor Sport
Role: Project Manager
Tasks: - Took over a highly escalated SAP Commerce B2B implementation project at risk of cancellation and vendor replacement, leading a full turnaround and securing continuation of the engagement
- Established robust project governance, tools, and delivery frameworks (planning, tracking, KPIs) and introduced Scrum methodology, restoring transparency, control and delivery discipline
- Defined and implemented a strong collaboration model across client, internal teams and partners, ensuring clear roles, accountability and alignment
- Introduced structured Quality Management processes and a dedicated incident management framework, including Service Desk setup, ensuring stable operations and efficient issue resolution
- Successfully delivered the project on time, within budget, and scope, rebuilding stakeholder trust and positioning the organization as a reliable long-term partner
12 months: Data migration process from the SAP ERP system to SAP Commerce Cloud (Hybris v.4.3)Company: Tamedia AG, Switzerland
Role: Workstream Lead Migration
Tasks:- Led the data migration workstream from SAP system ERP to Hybris (SAP Commerce), ensuring data quality, integrity, and completeness
- Defined migration path, data mapping, and transformation rules, aligning business requirements with target system architecture
- Coordinated data extraction, cleansing, validation, and loading activities across business and technical teams
- Managed migration risks, testing (mock runs, reconciliation), and cutover execution to ensure a seamless transition to the new platform
16 months: Deployment strategyCompany: UPC Cablecom, Switzerland
Role: Workstream Lead Business Deployment
Tasks:- Lead the Business Deployment & Training workstream, ensuring successful rollout and user adoption across all impacted business units Finance, IT, Marketing, Customer Care, Network
- Define and execute the deployment strategy, including rollout planning, cutover preparation, and golive support
- Develop and implement the training strategy and Work Instructions (curriculum, materials, training formats), ensuring readiness of end users and key stakeholders
- Coordinate and align with business, IT, and change management teams to ensure smooth transition into operations
- Manage stakeholders and key users, acting as primary point of contact for deployment and trainingrelated topics
- Monitor adoption, collect feedback, and drive continuous improvement to ensure sustainable business usage and value realization