AI, data, project management, team management, analytics
Aktualisiert am 09.04.2024
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 01.04.2024
Verfügbar zu: 100%
davon vor Ort: 20%
Künstliche Intelligenz
Datenanalyse
Managementberatung
Teamleading
Managementerfahrung
Python
Dashboard
Azure
Machine Learning
Big Data Analytics
agiles Projektmanagement
Programmmanagement
Product Management
Cloud
Predictive Analytics
Finnish
mother tongue
French
good
English
fluent
Russian
good
German
good
Swedish
good

Einsatzorte

Einsatzorte

Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

10 Monate
2023-06 - 2024-03

Head of Data-driven Decision-making Programme - EnBW

Head of Data-driven Decision-making Programme SQL Pytho Powerbi
Head of Data-driven Decision-making Programme

·        Responsible for the transformation of EnBW B2C sales into an agile data-driven organisation (?Build-Measure-Learn?) ? reporting to the Head of Digital Capabilities

·        Increased the use of AI and data analytics in churn prevention, next best action, intent recognition?

·        Quantified the business impact of each capability and investment and ensuring that all the contribution of all the activities, journeys and processes can be reliably measured

·        Led the attribution of monetary benefits to solutions and prioritisation based on expected ROI

·        Coached the business teams to use data and AI in daily decision making

·        Power BI reporting on EV charging

Medallia qualtrics Celonis
SQL Pytho Powerbi
EnBW Energie Baden-Württemberg
Köln
10 Jahre
2014-01 - 2023-12

various data analytics and AI projects

Independent Data and ML Consultant Python SHAP Predictive Analytics ...
Independent Data and ML Consultant
  • Solving clients? business needs; churn, revenue growth, cross-selling, business insights, segmentation and dynamic customer interaction with BI (Power BI) and AI (R, Python, Azure)
  • Development of a ML personalisation solution running in Azure cloud (Sep -21 ? Jul -22) for Keski-Suomalainen (a Finnish media group) to select an optimal campaign for each customer to drive upselling
  • Customer journey optimisation for several companies (UBS, OCBC, MSC Cruises, Park Hyatt Zürich, Shangri La Hotels?) ? using CRM, operational, transactional and feedback to identify the main customer journey friction points and quantifying their monetary and satisfaction impact and real-time alerts and recommendations of customer at risk with the main pain point and the recommended next action
  • Customer life-time value optimisation for Future Energy, Vantaan Enegia and Pohjois-Karjalan Sähkö, British and Finnish electricity companies (Mar- 17 ? Oct -19). An analytics cloud service predicting churn and its reasons, how long each customer is going stay and what will be their life-time spend. Managed the IT operations of data extraction, ETL, predictions and recommendations and integrations with client systems
  • Developed a live Power BI dashboard (Nov -17 ? Dec -18) for tourism markets by using data from mobile networks, social media and credit cards providing details of visitors, origins, spend, likes and dislikes
  • In a pro bona project for the International Red Cross built (Feb -19 ? Dec -19) a solution to analyse textual data to monitor of the Ebola outbreak more efficiently and faster
Power BI Azure AutoML Excel
Python SHAP Predictive Analytics Business Intelligence Business Development Natural Language Processing Image Recognition Customer Journeys Segmenatation Recomendation Engine churn Customer Value Management Beratung Requirements Management Programmmanagement
various
Berlin, Germany & Geneva, Switzerland
7 Monate
2022-08 - 2023-02

Analysing web visitor data and optimising conversion rates, sales and customer experience - Swisscom

Interim Head of Data and Personalisation Team Personalisierung WebAnalyse Marketing ...
Interim Head of Data and Personalisation Team
  • Leading a team of 8 performance managers for the Swisscom online sales and care department analysing web visitor data and optimising conversion rates, sales and customer experience
  • Created a new way of working in close collaboration with business stakeholders to provide relevant, actionable insights to grow the business
  • Coached the team members to take ownership and proactively overcome challenges in data quality
  • Lead fixing data quality issues and streamlined processes and tools used
  • Set up personalisation using Adobe Target and ML across omnichannel touchpoints to boost conversion
Tableau Adobe Experience Manager Adobe Analytics Adobe Target
Personalisierung WebAnalyse Marketing Machine Learning expe Performance-Management
Swisscom
Zürich
8 Monate
2021-07 - 2022-02

Manufacturing Execution System Analytics lead - Qualcomm

Interim head of the data analytics team data pipelines python Datawarehouse ...
Interim head of the data analytics team

  • Head of a team of 7 production data analytics managers in Germany and in India ensuring reliable delivery of quality and timely insights and development projects
  • Programme management of machine learning to optimise production yield
  • Coaching and team development
  • Managed relationships with business users, suppliers, subcontractors.

tableau
data pipelines python Datawarehouse Datenqualitätsprüfung Monitoringsysteme Cloud AWS
Qualcomm
München
2 Jahre
2013-06 - 2015-05

Artificial Intelligence for customer behaviour analysis and optimisation

Fonder & CEO Python R NLP
Fonder & CEO
  • Led all the aspects of the company and a team of 5

  • Developed the concept, tested the product-market-fit and build the company strategy

  • Coded the prototype (R, MS ML studio and Azure cloud services, ETL scripts, REST APIs, Git)

Azure Power BI
Python R NLP
on request
Geneva (Switzerland)
3 Jahre 2 Monate
2010-11 - 2013-12

Managed daily BI and AI solutions

Head of Analytics, Middle East and Africa SaaS Predictive Analytics
Head of Analytics, Middle East and Africa
  • Managed daily BI and AI solutions business and operations across the Middle East and Africa

  • Headed a team of 8 including data scientist, consultants, project managers and sales ? decreased churn for a client by 13% and increased revenue per touch by 300% by choosing the right customers to target

  • Sold and managed the delivery of BI and predictive analytics services such as; churn prediction, churn prevention, best next product, demographics and interest segmentation, new customer acquisition, upsell, revenue boost, fraud detection, fault prediction, real time customer experience management and network optimization

  • Managed the integration of external (Oracle CRM, MS data warehouses, SQL and NoSQL, batch and real-time) and internal data sources, the design ETL/ELT scripts and data architectures (project teams of 10-30 engineers)

Oracle
SaaS Predictive Analytics
Comptel
Dubai
11 Jahre 11 Monate
1998-11 - 2010-09

Technical Sales and Business Development

Various Technical Sales and Business Development Roles
Various Technical Sales and Business Development Roles
  • Heading technical sales teams to promote Nokia?s solutions to telecom operators and to find optimal solutions to fulfil customer needs

  • Line manager to a technical team of 28

  • Responsible for innovation collaboration with global mobile operators, IT vendors and content providers for new mobile internet services and apps

Nokia Networks, Farnborough (UK), Moscow (Russia), Dubai (UAE)
3 Jahre 5 Monate
1995-06 - 1998-10

Project Management

Project Manager
Project Manager
  • Run large IT and telecom implementation projects for CRM, billing systems on time and in budget

  • Head of daily operations ? 6 direct reports plus team members from other departments and vendors

  • Business requirement collection, project planning, budgeting and resourcing, change management, stakeholder communication, vendor and subcontractor management

Elisa Communications, Helsinki (Finland)

Aus- und Weiterbildung

Aus- und Weiterbildung

1987 ? 1993

Study - Electrical Engineering

University of Technology, Helsinki (Finland)

Main Focus: Computer Architecture, Computer Communications, Product Development, International Marketing and Strategy

Degree: Master of Science

Position

Position

Head of AI, Head of Analytics, Project Manager

Kompetenzen

Kompetenzen

Top-Skills

Künstliche Intelligenz Datenanalyse Managementberatung Teamleading Managementerfahrung Python Dashboard Azure Machine Learning Big Data Analytics agiles Projektmanagement Programmmanagement Product Management Cloud Predictive Analytics

Schwerpunkte

  • team leadership

  • resource management and prioritisation

  • requirements gathering and management

  • project planning and management

  • stakeholder communication

  • change management and versioning

  • training

  • testing

  • documentation

  • team work

  • people and organisation development

Produkte / Standards / Erfahrungen / Methoden

  • machine learning

  • artificial intelligence

  • business intelligence

  • analytics

  • R

  • Python

  • NumPy

  • Pandas

  • PySpark

  • NLP

  • SHAP

  • Scikit-learn

  • Jupyter

  • Git

  • Power Pivot

  • Power Query

  • M

  • DAX

  • Power BI

  • ETL

Branchen

Branchen

Telecommunications, Travel, Retail, Banking, Energy

Einsatzorte

Einsatzorte

Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

10 Monate
2023-06 - 2024-03

Head of Data-driven Decision-making Programme - EnBW

Head of Data-driven Decision-making Programme SQL Pytho Powerbi
Head of Data-driven Decision-making Programme

·        Responsible for the transformation of EnBW B2C sales into an agile data-driven organisation (?Build-Measure-Learn?) ? reporting to the Head of Digital Capabilities

·        Increased the use of AI and data analytics in churn prevention, next best action, intent recognition?

·        Quantified the business impact of each capability and investment and ensuring that all the contribution of all the activities, journeys and processes can be reliably measured

·        Led the attribution of monetary benefits to solutions and prioritisation based on expected ROI

·        Coached the business teams to use data and AI in daily decision making

·        Power BI reporting on EV charging

Medallia qualtrics Celonis
SQL Pytho Powerbi
EnBW Energie Baden-Württemberg
Köln
10 Jahre
2014-01 - 2023-12

various data analytics and AI projects

Independent Data and ML Consultant Python SHAP Predictive Analytics ...
Independent Data and ML Consultant
  • Solving clients? business needs; churn, revenue growth, cross-selling, business insights, segmentation and dynamic customer interaction with BI (Power BI) and AI (R, Python, Azure)
  • Development of a ML personalisation solution running in Azure cloud (Sep -21 ? Jul -22) for Keski-Suomalainen (a Finnish media group) to select an optimal campaign for each customer to drive upselling
  • Customer journey optimisation for several companies (UBS, OCBC, MSC Cruises, Park Hyatt Zürich, Shangri La Hotels?) ? using CRM, operational, transactional and feedback to identify the main customer journey friction points and quantifying their monetary and satisfaction impact and real-time alerts and recommendations of customer at risk with the main pain point and the recommended next action
  • Customer life-time value optimisation for Future Energy, Vantaan Enegia and Pohjois-Karjalan Sähkö, British and Finnish electricity companies (Mar- 17 ? Oct -19). An analytics cloud service predicting churn and its reasons, how long each customer is going stay and what will be their life-time spend. Managed the IT operations of data extraction, ETL, predictions and recommendations and integrations with client systems
  • Developed a live Power BI dashboard (Nov -17 ? Dec -18) for tourism markets by using data from mobile networks, social media and credit cards providing details of visitors, origins, spend, likes and dislikes
  • In a pro bona project for the International Red Cross built (Feb -19 ? Dec -19) a solution to analyse textual data to monitor of the Ebola outbreak more efficiently and faster
Power BI Azure AutoML Excel
Python SHAP Predictive Analytics Business Intelligence Business Development Natural Language Processing Image Recognition Customer Journeys Segmenatation Recomendation Engine churn Customer Value Management Beratung Requirements Management Programmmanagement
various
Berlin, Germany & Geneva, Switzerland
7 Monate
2022-08 - 2023-02

Analysing web visitor data and optimising conversion rates, sales and customer experience - Swisscom

Interim Head of Data and Personalisation Team Personalisierung WebAnalyse Marketing ...
Interim Head of Data and Personalisation Team
  • Leading a team of 8 performance managers for the Swisscom online sales and care department analysing web visitor data and optimising conversion rates, sales and customer experience
  • Created a new way of working in close collaboration with business stakeholders to provide relevant, actionable insights to grow the business
  • Coached the team members to take ownership and proactively overcome challenges in data quality
  • Lead fixing data quality issues and streamlined processes and tools used
  • Set up personalisation using Adobe Target and ML across omnichannel touchpoints to boost conversion
Tableau Adobe Experience Manager Adobe Analytics Adobe Target
Personalisierung WebAnalyse Marketing Machine Learning expe Performance-Management
Swisscom
Zürich
8 Monate
2021-07 - 2022-02

Manufacturing Execution System Analytics lead - Qualcomm

Interim head of the data analytics team data pipelines python Datawarehouse ...
Interim head of the data analytics team

  • Head of a team of 7 production data analytics managers in Germany and in India ensuring reliable delivery of quality and timely insights and development projects
  • Programme management of machine learning to optimise production yield
  • Coaching and team development
  • Managed relationships with business users, suppliers, subcontractors.

tableau
data pipelines python Datawarehouse Datenqualitätsprüfung Monitoringsysteme Cloud AWS
Qualcomm
München
2 Jahre
2013-06 - 2015-05

Artificial Intelligence for customer behaviour analysis and optimisation

Fonder & CEO Python R NLP
Fonder & CEO
  • Led all the aspects of the company and a team of 5

  • Developed the concept, tested the product-market-fit and build the company strategy

  • Coded the prototype (R, MS ML studio and Azure cloud services, ETL scripts, REST APIs, Git)

Azure Power BI
Python R NLP
on request
Geneva (Switzerland)
3 Jahre 2 Monate
2010-11 - 2013-12

Managed daily BI and AI solutions

Head of Analytics, Middle East and Africa SaaS Predictive Analytics
Head of Analytics, Middle East and Africa
  • Managed daily BI and AI solutions business and operations across the Middle East and Africa

  • Headed a team of 8 including data scientist, consultants, project managers and sales ? decreased churn for a client by 13% and increased revenue per touch by 300% by choosing the right customers to target

  • Sold and managed the delivery of BI and predictive analytics services such as; churn prediction, churn prevention, best next product, demographics and interest segmentation, new customer acquisition, upsell, revenue boost, fraud detection, fault prediction, real time customer experience management and network optimization

  • Managed the integration of external (Oracle CRM, MS data warehouses, SQL and NoSQL, batch and real-time) and internal data sources, the design ETL/ELT scripts and data architectures (project teams of 10-30 engineers)

Oracle
SaaS Predictive Analytics
Comptel
Dubai
11 Jahre 11 Monate
1998-11 - 2010-09

Technical Sales and Business Development

Various Technical Sales and Business Development Roles
Various Technical Sales and Business Development Roles
  • Heading technical sales teams to promote Nokia?s solutions to telecom operators and to find optimal solutions to fulfil customer needs

  • Line manager to a technical team of 28

  • Responsible for innovation collaboration with global mobile operators, IT vendors and content providers for new mobile internet services and apps

Nokia Networks, Farnborough (UK), Moscow (Russia), Dubai (UAE)
3 Jahre 5 Monate
1995-06 - 1998-10

Project Management

Project Manager
Project Manager
  • Run large IT and telecom implementation projects for CRM, billing systems on time and in budget

  • Head of daily operations ? 6 direct reports plus team members from other departments and vendors

  • Business requirement collection, project planning, budgeting and resourcing, change management, stakeholder communication, vendor and subcontractor management

Elisa Communications, Helsinki (Finland)

Aus- und Weiterbildung

Aus- und Weiterbildung

1987 ? 1993

Study - Electrical Engineering

University of Technology, Helsinki (Finland)

Main Focus: Computer Architecture, Computer Communications, Product Development, International Marketing and Strategy

Degree: Master of Science

Position

Position

Head of AI, Head of Analytics, Project Manager

Kompetenzen

Kompetenzen

Top-Skills

Künstliche Intelligenz Datenanalyse Managementberatung Teamleading Managementerfahrung Python Dashboard Azure Machine Learning Big Data Analytics agiles Projektmanagement Programmmanagement Product Management Cloud Predictive Analytics

Schwerpunkte

  • team leadership

  • resource management and prioritisation

  • requirements gathering and management

  • project planning and management

  • stakeholder communication

  • change management and versioning

  • training

  • testing

  • documentation

  • team work

  • people and organisation development

Produkte / Standards / Erfahrungen / Methoden

  • machine learning

  • artificial intelligence

  • business intelligence

  • analytics

  • R

  • Python

  • NumPy

  • Pandas

  • PySpark

  • NLP

  • SHAP

  • Scikit-learn

  • Jupyter

  • Git

  • Power Pivot

  • Power Query

  • M

  • DAX

  • Power BI

  • ETL

Branchen

Branchen

Telecommunications, Travel, Retail, Banking, Energy

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