a Randstad company

AI, data, project management, team management, analytics

Profil
Top-Skills
Künstliche Intelligenz Datenanalyse Managementberatung Teamleading Managementerfahrung Python Dashboard Azure
Verfügbar ab
01.04.2023
Aktuell verfügbar - Der Experte steht für neue Projektangebote zur Verfügung.
Verfügbar zu
100%
davon vor Ort
20%
Einsatzorte

PLZ-Gebiete
Länder
Ganz Deutschland, Österreich, Schweiz
Remote-Arbeit
möglich
Art des Profiles
Freiberufler / Selbstständiger
Der Experte ist als Einzelperson freiberuflich oder selbstständig tätig.

9 Jahre 3 Monate

2014-01

heute

various data analytics and AI projects

Independent Data and ML Consultant Python SHAP Predictive Analytics ...
Rolle
Independent Data and ML Consultant
Projektinhalte
  • Solving clients? business needs; churn, revenue growth, cross-selling, business insights, segmentation and dynamic customer interaction with BI (Power BI) and AI (R, Python, Azure)
  • Development of a ML personalisation solution running in Azure cloud (Sep -21 ? Jul -22) for Keski-Suomalainen (a Finnish media group) to select an optimal campaign for each customer to drive upselling
  • Customer journey optimisation for several companies (UBS, OCBC, MSC Cruises, Park Hyatt Zürich, Shangri La Hotels?) ? using CRM, operational, transactional and feedback to identify the main customer journey friction points and quantifying their monetary and satisfaction impact and real-time alerts and recommendations of customer at risk with the main pain point and the recommended next action
  • Customer life-time value optimisation for Future Energy, Vantaan Enegia and Pohjois-Karjalan Sähkö, British and Finnish electricity companies (Mar- 17 ? Oct -19). An analytics cloud service predicting churn and its reasons, how long each customer is going stay and what will be their life-time spend. Managed the IT operations of data extraction, ETL, predictions and recommendations and integrations with client systems
  • Developed a live Power BI dashboard (Nov -17 ? Dec -18) for tourism markets by using data from mobile networks, social media and credit cards providing details of visitors, origins, spend, likes and dislikes
  • In a pro bona project for the International Red Cross built (Feb -19 ? Dec -19) a solution to analyse textual data to monitor of the Ebola outbreak more efficiently and faster
Produkte
Power BI Azure AutoML Excel
Kenntnisse
Python SHAP Predictive Analytics Business Intelligence Business Development Natural Language Processing Image Recognition Customer Journeys Segmenatation Recomendation Engine churn Customer Value Management Beratung Requirements Management Programmmanagement
Kunde
various
Einsatzort
Berlin, Germany & Geneva, Switzerland
7 Monate

2022-08

2023-02

Analysing web visitor data and optimising conversion rates, sales and customer experience

Interim Head of Data and Personalisation Team Personalisierung WebAnalyse Marketing ...
Rolle
Interim Head of Data and Personalisation Team
Projektinhalte
  • Leading a team of 8 performance managers for the Swisscom online sales and care department analysing web visitor data and optimising conversion rates, sales and customer experience
  • Created a new way of working in close collaboration with business stakeholders to provide relevant, actionable insights to grow the business
  • Coached the team members to take ownership and proactively overcome challenges in data quality
  • Lead fixing data quality issues and streamlined processes and tools used
  • Set up personalisation using Adobe Target and ML across omnichannel touchpoints to boost conversion
Produkte
Tableau Adobe Experience Manager Adobe Analytics Adobe Target
Kenntnisse
Personalisierung WebAnalyse Marketing Machine Learning expe Performance-Management
Kunde
Swisscom
Einsatzort
Zürich
8 Monate

2021-07

2022-02

Programme management

Interim head of the data analytics team data pipelines python Datawarehouse ...
Rolle
Interim head of the data analytics team
Projektinhalte

  • Head of a team of 7 production data analytics managers in Germany and in India ensuring reliable delivery of quality and timely insights and development projects
  • Programme management of machine learning to optimise production yield
  • Coaching and team development
  • Managed relationships with business users, suppliers, subcontractors.

Produkte
tableau
Kenntnisse
data pipelines python Datawarehouse Datenqualitätsprüfung Monitoringsysteme Cloud AWS
Kunde
Qualcomm
Einsatzort
München
2 Jahre

2013-06

2015-05

Artificial Intelligence

Fonder & CEO Python R NLP
Rolle
Fonder & CEO
Projektinhalte
  • Led all the aspects of the company and a team of 5

  • Developed the concept, tested the product-market-fit and build the company strategy

  • Coded the prototype (R, MS ML studio and Azure cloud services, ETL scripts, REST APIs, Git)

Produkte
Azure Power BI
Kenntnisse
Python R NLP
Kunde
on request
Einsatzort
Geneva (Switzerland)
3 Jahre 2 Monate

2010-11

2013-12

Managed daily BI and AI solutions

Head of Analytics, Middle East and Africa SaaS Predictive Analytics
Rolle
Head of Analytics, Middle East and Africa
Projektinhalte
  • Managed daily BI and AI solutions business and operations across the Middle East and Africa

  • Headed a team of 8 including data scientist, consultants, project managers and sales ? decreased churn for a client by 13% and increased revenue per touch by 300% by choosing the right customers to target

  • Sold and managed the delivery of BI and predictive analytics services such as; churn prediction, churn prevention, best next product, demographics and interest segmentation, new customer acquisition, upsell, revenue boost, fraud detection, fault prediction, real time customer experience management and network optimization

  • Managed the integration of external (Oracle CRM, MS data warehouses, SQL and NoSQL, batch and real-time) and internal data sources, the design ETL/ELT scripts and data architectures (project teams of 10-30 engineers)

Produkte
Oracle
Kenntnisse
SaaS Predictive Analytics
Kunde
Comptel
Einsatzort
Dubai
11 Jahre 11 Monate

1998-11

2010-09

Technical Sales and Business Development

Various Technical Sales and Business Development Roles
Rolle
Various Technical Sales and Business Development Roles
Projektinhalte
  • Heading technical sales teams to promote Nokia?s solutions to telecom operators and to find optimal solutions to fulfil customer needs

  • Line manager to a technical team of 28

  • Responsible for innovation collaboration with global mobile operators, IT vendors and content providers for new mobile internet services and apps

Kunde
Nokia Networks, Farnborough (UK), Moscow (Russia), Dubai (UAE)
3 Jahre 5 Monate

1995-06

1998-10

Project Management

Project Manager
Rolle
Project Manager
Projektinhalte
  • Run large IT and telecom implementation projects for CRM, billing systems on time and in budget

  • Head of daily operations ? 6 direct reports plus team members from other departments and vendors

  • Business requirement collection, project planning, budgeting and resourcing, change management, stakeholder communication, vendor and subcontractor management

Kunde
Elisa Communications, Helsinki (Finland)

1987 ? 1993

Study - Electrical Engineering

University of Technology, Helsinki (Finland)

Main Focus: Computer Architecture, Computer Communications, Product Development, International Marketing and Strategy

Degree: Master of Science

Head of AI, Head of Analytics, Project Manager

Finnish mother tongue
French good
English fluent
Russian good
German good
Swedish good

Top Skills
Künstliche Intelligenz Datenanalyse Managementberatung Teamleading Managementerfahrung Python Dashboard Azure
Schwerpunkte
  • team leadership

  • resource management and prioritisation

  • requirements gathering and management

  • project planning and management

  • stakeholder communication

  • change management and versioning

  • training

  • testing

  • documentation

  • team work

  • people and organisation development

Produkte / Standards / Erfahrungen / Methoden
  • machine learning

  • artificial intelligence

  • business intelligence

  • analytics

  • R

  • Python

  • NumPy

  • Pandas

  • PySpark

  • NLP

  • SHAP

  • Scikit-learn

  • Jupyter

  • Git

  • Power Pivot

  • Power Query

  • M

  • DAX

  • Power BI

  • ETL

Telecommunications, Travel, Retail, Banking
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