Automic Automation Expert
Aktualisiert am 24.11.2025
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 01.01.2026
Verfügbar zu: 100%
davon vor Ort: 50%
Automic Automation
Job scheduling
JCL
English
very good writing and speaking
German
A1 - A2 (Certified) and continuing
Arabic
Muttersprache

Einsatzorte

Einsatzorte

Deutschland
möglich

Projekte

Projekte

8 months
2025-04 - now

Workload Automation (UC4)

  • Improve the Architecture of Automic Systems
  • Collaborate with Business departments to build requirements and convert then to workflows.
  • Design and Develop Automic Workflow to convert Jenkins pipeline into Automic workflow.
EIB through Halian - Luxembourg
6 years 3 months
2019-01 - 2025-03

Workload Automation (UC4)

  • Administration (users, User Groups, Agent, and Agent Groups) of AWA (UC4) 21
  • AWA (UC4) 21 Infrastructure Administration (installing and assigning agents, updating Automation Engine)
  • Collaborate with Business departments to build requirements and convert then to workflows.
  • Design and Develop workflows for different Business teams to automate complex processes. This may include writing PL/SQL, Powershell or Linux Bash code.
  • Monitoring Workflows and propose/implement solutions/enhancement.
  • Solve incidents and problems concerning existing workflows according to ITIL standards in all AWA environments.
  • Write documentation for new workflows and documenting changes to existing workflows.
  • Determining the needs for new agents and install them.
  • Respond to required changes according to ITIL Change Management standards.
  • On-job Support/Guidance for other team members
Unisys Germany ? Leased to European Central Bank (ECB)
Frankfurt (Germany)
9 months
2018-03 - 2018-11

Workload Automation (UC4)

  • Design & Develop new workflows using AWA (UC4) v12.x according to complex customer requirements. This may require Powershell scripting and interfacing with Backup (IBM Tivoli), and Storage (NetApp) technologies
  • Write documentation for new workflows and documenting changes to existing workflows.
  • Propose/ design changes to existing workflows.
  • Solve incidents and problems concerning existing workflows according to ITIL standards.
  • Respond to required changes according to ITIL Change Management standards.
Nash direct ? Leased to European Central Bank (ECB)
Frankfurt (Germany)
6 years
2012-01 - 2017-12

various projects

Sr. Projects Engineer/ Automation (UC4) Specialist
Sr. Projects Engineer/ Automation (UC4) Specialist
  • One Automation (UC4) 2013 Administration.
    • Managing Production Clients
    • Fine tune AE v10 Performance
    • UC4/Automic Customization according to the predefined requirements.
    • Agent Installation, Configuration and monitoring. Installed 25+ agents (SQL, Windows, Unix, and Linux)
  • UC4 Operation Manager v8 to One Automation 2013 migration.
    • Compiled initial project requirements.
    • Reverse-engineered orphaned workflows to validate the original business needs.
    • Upgraded all agents (20+ agents)
    • Migrated our pre Prod environment to AE v10
  • Design, develop, implement, document and deploy UC4/Automic jobs/workflows according to the company monitoring, integration and alarming requirements involving complex systems like Billing, CRM, Provisioning and Data WareHouse. This includes writing UNIX/SQL scripts and JCL jobs. Some of these projects were:
    • Automated BSCS iX Bill Cycle (Phase III)
    • Job Monitoring and Service Monitoring CPITs and all jobs behind them. They monitor online critical services and all the provisioning streams (billing, Kabira and EAI ) also the processing nodes of provisioning , data bus on billing ,..etc.
    • Automating all file transfer and database insertion to webMethods 9 servers
    • Re-engineered old jobs (developed with OM v8) to use the new features of One Automic 2013 (v10) and to avoid previous problems.
    • Converted critical SQL Queries to use SQLDB/ORASQL Agents
    • Document the UC4 Infrastructure, Operational Environment, Technical Batch-Job and Processes.
    • Continuous improvement of the UC4 service
  • 2nd Line Support for both AE System and Developed schedules and jobs.
  • Provide advice to departments how automation can improve current business process.
Orange, Egypt
8 years
2004-01 - 2011-12

Draft - Tariff options in the billing system

Sr. Billing Analyst/ Developer
Sr. Billing Analyst/ Developer
  • Translated business requirements into technical implementation and customization inside the billing system MP module.
  • Designed tariff definitions in the billing system
  • Developed solutions and Promotions around Billing system using PL/SQL & MP Module
  • Tested Online & Batch BSCS modules and 20% of the developed promotions (During BSCS v6 to BSCS iX migration project)
Orange, Egypt
4 years 10 months
1999-03 - 2003-12

Migration from BSCS v5 to BSCS v6

Sr. Software Support Engineer
Sr. Software Support Engineer
  • Managing the deployment of BSCS v6 clients in the Call Center (170 PCs) during migration from BSCS v5 to BSCS v6
  • Deployed and managing McAfee anti-virus server and updates. Managed client distribution to create virus-free environment
  • Built and maintained a unified hardware drivers library for desktops/laptops used around the company.
  • Supervised and implemented mass desktop installations (MS Office 2000/XP, Windows XP, etc.).
  • Introduced Project Server to be used as Central Project Management Tool
Orange, Egypt
8 years 10 months
1990-06 - 1999-03

various

Technical Support Engineer/ Sr. Programmer
Technical Support Engineer/ Sr. Programmer
SCECO West is the electricity company in the western region in Saudi Arabia. Working as part of a 7 man team supporting 700 users, the environment consisted of 3 IBM OS/2 Servers, AS/400 Server, IBM 390 mainframe and 500 Personal Computers.
  • Automated the HelpDesk function and Device Management Inventory. This was done using Delphi against Oracle7 Workgroup Server.
  • Directed and installed 60+ PCs in both Makkah and Taif, complete with needed hardware (CD-ROMs, Network Cards, printers and emulation cards) and software (Windows 3.1/95, MS-Office 97).
  • Providing software technical support to the whole branches in Makkah and Taif and liaising with hardware vendor for hardware problems.
Electricity Co. in The Western Region (SCECO), Makkah (Saudi Arabia)

Aus- und Weiterbildung

Aus- und Weiterbildung

1980 - 1985
Study - Electrical Engineering, Computer & Communication Dept.
Cairo University - Faculty of Engineering
Degree: Bachelor of Science

Technical Courses
  • Advanced PL/SQL Programming
  • POSIX Shell Programming
  • ITIL v3 Foundation
  • IT Service Management Foundation Course
  • Virtualization
  • Designing Business Solutions
  • Gathering and Analyzing Business Requirements
  • Project Management
  • BSCS Rating & Billing with Business Aspects

Soft Skills Courses
  • The 7 Habits of Highly Effective People
  • Negotiation Skills
  • Management Skills & Basic Leadership Skills
  • Time Management
  • Communication Skills

Kompetenzen

Kompetenzen

Top-Skills

Automic Automation Job scheduling JCL

Produkte / Standards / Erfahrungen / Methoden

Profile
Highly qualified Automation expert with deep experience in converting complex customer requirements into Jobs/Workflows in Automic (UC4) v10/v12/v21 blended with more than 30 years of experience in database programming, analyzing and solving tech problems and application management within multi-national companies combined with Communication Skills and Client Facing skills. Result oriented with proven ability to solve complex problems in professional manner. Ability to cope with changes, and work under the strictest time and resources conditions. Unlimited appetite to learn more technologies and deepen my automation experience.

Skills
  • Automic Workload Automation (UC4) v21,v12 Administration. Configuration, Installation & Maintenance.
  • Automic (UC4) Scripting
  • Job Design, Development, Maintenance & Scheduling
  • Good Knowledge of AE Database Schema
  • Oracle PL/SQL Programming
  • Automic (UC4) REST API
  • AWS/ Docker/ K8s/ Terraform/ Gitlab CI CD/ Git (Start). Training in progress
  • Unix/Linux Shell Programming
  • PowerShell Knowledge
  • Python scripting
  • Linux Server/ Windows Server
  • ITIL Knowledge (Incident, Change Management & Request Fulfillment)
  • Result Oriented
  • Analytical Skills
  • Good Communication Skills
  • Team Player

Other Software
  • TOAD for Oracle
  • SQL Developer
  • Putty
  • MS Office (Word, Excel)

Einsatzorte

Einsatzorte

Deutschland
möglich

Projekte

Projekte

8 months
2025-04 - now

Workload Automation (UC4)

  • Improve the Architecture of Automic Systems
  • Collaborate with Business departments to build requirements and convert then to workflows.
  • Design and Develop Automic Workflow to convert Jenkins pipeline into Automic workflow.
EIB through Halian - Luxembourg
6 years 3 months
2019-01 - 2025-03

Workload Automation (UC4)

  • Administration (users, User Groups, Agent, and Agent Groups) of AWA (UC4) 21
  • AWA (UC4) 21 Infrastructure Administration (installing and assigning agents, updating Automation Engine)
  • Collaborate with Business departments to build requirements and convert then to workflows.
  • Design and Develop workflows for different Business teams to automate complex processes. This may include writing PL/SQL, Powershell or Linux Bash code.
  • Monitoring Workflows and propose/implement solutions/enhancement.
  • Solve incidents and problems concerning existing workflows according to ITIL standards in all AWA environments.
  • Write documentation for new workflows and documenting changes to existing workflows.
  • Determining the needs for new agents and install them.
  • Respond to required changes according to ITIL Change Management standards.
  • On-job Support/Guidance for other team members
Unisys Germany ? Leased to European Central Bank (ECB)
Frankfurt (Germany)
9 months
2018-03 - 2018-11

Workload Automation (UC4)

  • Design & Develop new workflows using AWA (UC4) v12.x according to complex customer requirements. This may require Powershell scripting and interfacing with Backup (IBM Tivoli), and Storage (NetApp) technologies
  • Write documentation for new workflows and documenting changes to existing workflows.
  • Propose/ design changes to existing workflows.
  • Solve incidents and problems concerning existing workflows according to ITIL standards.
  • Respond to required changes according to ITIL Change Management standards.
Nash direct ? Leased to European Central Bank (ECB)
Frankfurt (Germany)
6 years
2012-01 - 2017-12

various projects

Sr. Projects Engineer/ Automation (UC4) Specialist
Sr. Projects Engineer/ Automation (UC4) Specialist
  • One Automation (UC4) 2013 Administration.
    • Managing Production Clients
    • Fine tune AE v10 Performance
    • UC4/Automic Customization according to the predefined requirements.
    • Agent Installation, Configuration and monitoring. Installed 25+ agents (SQL, Windows, Unix, and Linux)
  • UC4 Operation Manager v8 to One Automation 2013 migration.
    • Compiled initial project requirements.
    • Reverse-engineered orphaned workflows to validate the original business needs.
    • Upgraded all agents (20+ agents)
    • Migrated our pre Prod environment to AE v10
  • Design, develop, implement, document and deploy UC4/Automic jobs/workflows according to the company monitoring, integration and alarming requirements involving complex systems like Billing, CRM, Provisioning and Data WareHouse. This includes writing UNIX/SQL scripts and JCL jobs. Some of these projects were:
    • Automated BSCS iX Bill Cycle (Phase III)
    • Job Monitoring and Service Monitoring CPITs and all jobs behind them. They monitor online critical services and all the provisioning streams (billing, Kabira and EAI ) also the processing nodes of provisioning , data bus on billing ,..etc.
    • Automating all file transfer and database insertion to webMethods 9 servers
    • Re-engineered old jobs (developed with OM v8) to use the new features of One Automic 2013 (v10) and to avoid previous problems.
    • Converted critical SQL Queries to use SQLDB/ORASQL Agents
    • Document the UC4 Infrastructure, Operational Environment, Technical Batch-Job and Processes.
    • Continuous improvement of the UC4 service
  • 2nd Line Support for both AE System and Developed schedules and jobs.
  • Provide advice to departments how automation can improve current business process.
Orange, Egypt
8 years
2004-01 - 2011-12

Draft - Tariff options in the billing system

Sr. Billing Analyst/ Developer
Sr. Billing Analyst/ Developer
  • Translated business requirements into technical implementation and customization inside the billing system MP module.
  • Designed tariff definitions in the billing system
  • Developed solutions and Promotions around Billing system using PL/SQL & MP Module
  • Tested Online & Batch BSCS modules and 20% of the developed promotions (During BSCS v6 to BSCS iX migration project)
Orange, Egypt
4 years 10 months
1999-03 - 2003-12

Migration from BSCS v5 to BSCS v6

Sr. Software Support Engineer
Sr. Software Support Engineer
  • Managing the deployment of BSCS v6 clients in the Call Center (170 PCs) during migration from BSCS v5 to BSCS v6
  • Deployed and managing McAfee anti-virus server and updates. Managed client distribution to create virus-free environment
  • Built and maintained a unified hardware drivers library for desktops/laptops used around the company.
  • Supervised and implemented mass desktop installations (MS Office 2000/XP, Windows XP, etc.).
  • Introduced Project Server to be used as Central Project Management Tool
Orange, Egypt
8 years 10 months
1990-06 - 1999-03

various

Technical Support Engineer/ Sr. Programmer
Technical Support Engineer/ Sr. Programmer
SCECO West is the electricity company in the western region in Saudi Arabia. Working as part of a 7 man team supporting 700 users, the environment consisted of 3 IBM OS/2 Servers, AS/400 Server, IBM 390 mainframe and 500 Personal Computers.
  • Automated the HelpDesk function and Device Management Inventory. This was done using Delphi against Oracle7 Workgroup Server.
  • Directed and installed 60+ PCs in both Makkah and Taif, complete with needed hardware (CD-ROMs, Network Cards, printers and emulation cards) and software (Windows 3.1/95, MS-Office 97).
  • Providing software technical support to the whole branches in Makkah and Taif and liaising with hardware vendor for hardware problems.
Electricity Co. in The Western Region (SCECO), Makkah (Saudi Arabia)

Aus- und Weiterbildung

Aus- und Weiterbildung

1980 - 1985
Study - Electrical Engineering, Computer & Communication Dept.
Cairo University - Faculty of Engineering
Degree: Bachelor of Science

Technical Courses
  • Advanced PL/SQL Programming
  • POSIX Shell Programming
  • ITIL v3 Foundation
  • IT Service Management Foundation Course
  • Virtualization
  • Designing Business Solutions
  • Gathering and Analyzing Business Requirements
  • Project Management
  • BSCS Rating & Billing with Business Aspects

Soft Skills Courses
  • The 7 Habits of Highly Effective People
  • Negotiation Skills
  • Management Skills & Basic Leadership Skills
  • Time Management
  • Communication Skills

Kompetenzen

Kompetenzen

Top-Skills

Automic Automation Job scheduling JCL

Produkte / Standards / Erfahrungen / Methoden

Profile
Highly qualified Automation expert with deep experience in converting complex customer requirements into Jobs/Workflows in Automic (UC4) v10/v12/v21 blended with more than 30 years of experience in database programming, analyzing and solving tech problems and application management within multi-national companies combined with Communication Skills and Client Facing skills. Result oriented with proven ability to solve complex problems in professional manner. Ability to cope with changes, and work under the strictest time and resources conditions. Unlimited appetite to learn more technologies and deepen my automation experience.

Skills
  • Automic Workload Automation (UC4) v21,v12 Administration. Configuration, Installation & Maintenance.
  • Automic (UC4) Scripting
  • Job Design, Development, Maintenance & Scheduling
  • Good Knowledge of AE Database Schema
  • Oracle PL/SQL Programming
  • Automic (UC4) REST API
  • AWS/ Docker/ K8s/ Terraform/ Gitlab CI CD/ Git (Start). Training in progress
  • Unix/Linux Shell Programming
  • PowerShell Knowledge
  • Python scripting
  • Linux Server/ Windows Server
  • ITIL Knowledge (Incident, Change Management & Request Fulfillment)
  • Result Oriented
  • Analytical Skills
  • Good Communication Skills
  • Team Player

Other Software
  • TOAD for Oracle
  • SQL Developer
  • Putty
  • MS Office (Word, Excel)

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