2020 - 2025: Construction & Renovation Services

Role: Independent Contractor

Task

• Managed diverse projects including tiling, flooring, drywall, painting, and water damage restoration.
• Responsible for project timelines, material procurement, and client communication, with a strong focus on efficiency and quality.
• Enhanced skills in project analysis, planning, and data-based decision-makingunder tight deadlines.

2011 - 2020: Operational Excellence & Digital Transformation

Role: Owner & Managing Director

Customer: Multi-Location Hospitality Group

Task

• Initiated and led the complete digital transformation of inventory, sales, and financial data from manual to structured digital systems.
• Designed and oversaw the development of a custom data management & Business Intelligence system, enabling locationindependent overview and centralized control of accounting and ordering.
• Reduced data entry error rates by 95% and saved approximately 70% of time on daily reconciliations and administrative tasks through process automation.

• Implemented systematic inventory and warehouse management (FIFO principle), including precise top-seller/slow-mover analysis and automated reorder suggestions, optimizing inventory costs and drastically reducing stockouts.
• Established proactive supplier management with at least two redundant sources per category to ensure supply chain resilience and minimize bottlenecks.

Financial Management & Cost Optimization:

• Solely responsible for all accounting, cash flow management, and calculation of purchasing, selling prices, and margins.
• Implemented dynamic liquidity safeguarding by daily gross-to-net separation and establishing a maintenance fund (10% of net revenue).
• Optimized major expenditure items and introduced data-driven pricing strategies, contributing to increased profitability.

Human Resources & Team Leadership:

• Built and led high-performing teams; fostered self-responsibility, self-organization, and critical thinking.
• Developed a "guardrail" leadership approach, granting autonomy within clear boundaries, and implemented a transparent, performance-based compensation system.
• Achieved exceptionally low employee turnover in a high-volume operational environment.
• Utilized POS data to optimize team composition and shift scheduling based on individual performance metrics.

Business Development & Growth:

• Developed data-driven product development processes, including A/B testing, customer feedback collection, and targeted pre-launch trials.
• Implemented marketing strategies via social media and events to increase off-peak utilization and doubled overall revenue.
• Ensured occupational safety and compliance; coordinated IT infrastructure and legal matters.