Leading end-to-end programme management of a software product build ? a fully bespoke Learning Management System (LMS) engineered to automate all training delivery, cohort management and certification workflows. Delivering full SDLC oversight from discovery and requirements through to prototype and development handover.

• Led planning, coordination and delivery of multi-stakeholder programmes, managing milestones, risks and dependencies and multitasking across competing priorities throughout all delivery phases.
• Drove change management activities including stakeholder impact assessments, communication planning and adoption support, improving programme uptake across the organisation.
• Prepared structured status reports, KPI dashboards and presentations for senior leadership, maintaining governance and risk register discipline throughout.
• Administered centralised SharePoint documentation and version control, reducing retrieval time by 40%.
• Monitored budgets, resources and capacity across active programmes, contributing to financial tracking and reporting for leadership.

Consulting-style programme and product delivery for corporate, academic and startup clients including Procter and Gamble and Covenant University.

• Planned and launched partner enablement programmes to market across West Africa, coordinating programme design, content development, logistics and certification delivery for 150+ partners ? directly analogous to product launch management in a global environment.
• Exceeded quarterly targets by 115% on a M portfolio through structured programme execution and cross-functional coordination across five major distributor accounts, managing time zones and competing priorities across a multi-country operation.
• Built performance dashboards and delivered presentations for regional leadership, facilitating Quarterly Business Reviews and Joint Business Plans across the distributor network.
• Operated across a multi-lingual, culturally diverse global environment, developing the interpersonal and stakeholder management skills required for complex international programme delivery.

Managed pipeline reporting, financial forecasting and opportunity tracking for global accounts, providing structured data and presentations to support strategic programme decisions across time zones.

• Worked within the Change Management function, coordinating change control processes, conducting impact assessments, documenting approvals and managing business disruption mitigation in line with ITIL standards.
• Managed IT asset lifecycle and governance processes across procurement, deployment, tracking and disposal ? directly relevant to information and asset management disciplines.